Customer Care, Customer Service Reprs, Tech Support

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Jay Sarigumba

Jay Sarigumba

Freelance Writer / Web Researcher / Data Entry Professional

Philippines - Tests: 4 - Portfolio: 3

My objective in being an online contractor is to attain a sense of fulfillment from providing high quality output to my employer. I also aim to contribute to the betterment of my employer's business.

$5.00 /hr
12,556 hours

Ian Angelo Lota

Ian Angelo Lota

BPO Training Expert and Team Leader.

Philippines - Tests: 3

Experienced team leader and training expert in the BPO industry. Proven expertise in data analysis, situational leadership, performance management, training and development, training needs analysis, instructional design, process implementation, and client management. Ability to organize, prioritize and focus under extreme work pressure and heavy workload. Consistent in meeting deadlines.

$11.11 /hr
665 hours

Lucie Durocher

Lucie Durocher

Data entry specialist

Canada - Tests: 9

French and English, I am looking to work a few hours a week to maintain my skills as a data entry specialist. Word and Excel are my environment favourites. I am excellent in converting one format into the other, I type approximatively 80 wpm either in French or English. I have excellent undestanding of both languages and can translate from English to French and vice versa.

$15.00 /hr
0 hours

Fiona Burke

Fiona Burke

Creative Director, NOSH Food and Wine Consultancy

Canada - Tests: 1 - Portfolio: 3

My professional background is in fine food and wine and I have over a decade of experience as a chef, sales development and program management. My writing will get your product noticed-- generating interest and revenue. I write wine and restaurant reviews, food articles and copy for brands. Further experience includes menu planning and writing, tag lines for business, descriptive travel copy for television, copy for cooking and wine tasting programs. It would be my pleasure to discuss your business needs and contribute to your growth and success.

$50.00 /hr
1 hours

Rodrigo Pérez Fulloni

Rodrigo Pérez Fulloni

PHP/MySQL JQuery Developer, Website Designer, EN/SP Translator

Uruguay - Tests: 5 - Portfolio: 2

I'm student of Computer Engineering in the Facultad de Ingenieria de la Universidad de la Republica (Uruguay). I cover a wide range of programming languages from C to Java for desktop applications and scripting languages such Python. In web development I'm expert in PHP with MySQL databases, using HTML, CSS and JavaScritp strictly respecting the W3C standars. I'm familiarized also with the new HTML5 and CSS3, and AJAX technologies. Four years of experience designing and programming all kind of websites for small and big companies. I'm good translating things from English to Spanish (my native language), and I have 3 years of experience doing this, from advertisement texts to whole video games. If I don't know how to do something, I learn it!

$16.67 /hr
2 hours

Hassan Zaheer

Hassan Zaheer

HFC Cable Broadband Consultant

Australia - Tests: 1

Over 14 years of extensive IP core and Data Center experience with Broadband ISPs; includes building an ISP, plan and deploy IP network core services and Data Center Virtualization. Core integration of IP and mobile networks are one of the key work areas. 8 yrs. of technical project management experience with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure. Technical Pre-Sales - coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. Design and deployment of Data Center infrastructure, server virtualization (HA enabled vmware clusters) for enterprise and meeting the demands of corporate customers. Deployment of large scale IP networks such as Broadband Cable network (HFC DOCSIS 3.0 delivering 100 Mbps speeds to customers), wireless and fiber networks. Designed and implemented large IP camera surveillance projects based on Pelco and Axis IP camera solution, also configured video analytics. Deployed Video on Demand (VoD) service on SeaChange Multiverse platform and devised billing mechanism. IPTV OTT setup using Adobe Media Server and multiple tools for streaming transcoding and RTMP stream ingest. Working experience includes Cisco routers, Layer 3 switches, Cable Modem Termination Systems (CMTS), Cisco and Juniper firewalls, VPN, BGP, OSPF, MPLS, Multicasting. Also have very good system administration skills on Red Hat Linux, Solaris and Windows. Consolidated several servers in few vmware ESX virtualized environment. Intensive experience on Blue Coat product line including PacketShaper, CacheFlow. PROJECTS o Migration of Broadband Internet services (DOCSIS 2.0 ) from BigBand CMTS (CUDA 12000) to ARRIS Cadant C4 CMTS DOCSIS 3.0 (Headend and HUB) o Responsible for integration of CRM (Customer Relationship Management) system with Incognito BCC (DOCSIS provisioning system) for Broadband, CATV, IPTV and VoD customers. o End-to-End IPTV project, designed and setup OTT video streaming for clients in Canada using Adobe Media Server 5, direct ASI feed was encoded and then Transcoded to H.264 for streaming over RTMP to AMS. IPTV clients are android boxes using either customized application using librtmp or customized version of XBMC. o IPTV OTT setup using USTREAM and TikiLIVE CDN, for clients on Europe. I’m considering using ZIXI protocol (zixi.com) to compensate the internment bandwidth issues and it works amazingly well on low bandwidth has feature like advanced FEC. o VMware Data Center migration of 50 plus servers from stand-alone hardware servers to HA vmware vSphere 5 HA cluster environment. o Deployment of Frontporch platform for targeted browser based notification based on user behavior. Also have industry certifications VMware Certified Professional 5 - Data Center Virtualization VCP5-DCV, PMP (Project Management Professional), OCP (Oracle Certified Professional), Oracle Solaris 10 System Administrator Microsoft MCSE, Juniper Networks, JNCIP-ENT (Enterprise Routing and Switching Professional), JNCIP-SEC (Security, Professional)

Groups: Microsoft Certified Professionals

$50.00 /hr
0 hours

Steven Woolgrove

Steven Woolgrove

Bilingual (English/Spanish) Network Engineer - Design/Support

Colombia - Tests: 8 - Portfolio: 2

I'm a Bilingual systems engineer with experience as an Instructor in networking technologies, a Regional Sales Manager for technology products, a Technical Support engineer, a Professional Services Consultant for the design, implementation and security of LAN networks and for WAN data and voice traffic. I have related experience with technologies such as wireless communications (including 802.11x) and satellite comms. In addition I have experience with the design and deployment of maritime safety networks in the Maritime VHF radio band (a.k.a. AIS), radar technologies and cellular telephony networks (GSM.)

$12.00 /hr
0 hours