Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
Clear all filters
  1. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Last active: 3 days ago - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $13.33 /hr
    319 hours
    5.00
  2. Donnisha S.

    Donnisha S.

    Customer Service,Chat support,Sales Rep.,Writer

    United States - Last active: 3 days ago - Tests: 5

    I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

    $9.00 /hr
    12 hours
    5.00
  3. Jewel Dawn Barroga

    Jewel Dawn Barroga

    Experienced Customer Service Representative

    Philippines - Last active: 2 days ago - Tests: 7

    Providing quality service is what I always aim for, that's why I make sure that I do my job well, more than what is expected of me by the client and by the customers. I make sure not to waste your time, if there is something that I am not familiar with, I am willing to learn and I am open to changes, I learned these from my five-year experience in the call center industry. As what they say, "only change is constant", one has to be able to cope with the pace and work with it. It's always good to challenge oneself and get out of the comfort zone to be able to broaden knowledge, apply it and be more productive.

    $3.50 /hr
    2,125 hours
    5.00
  4. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 2 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  5. Jerwin Serra

    Jerwin Serra Agency Contractor

    Live Chat Operator, Virtual Assistant and Data Entry Specialist

    Philippines - Last active: 3 days ago - Tests: 5 - Portfolio: 1

    Hello, I am into particular with live chat support, data entry customer and technical support services with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
    4.00
  6. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 2 days ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,394 hours
    4.19
  7. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 2 days ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    14,163 hours
    5.00
  8. Alden B.

    Alden B.

    Quality Assurance,Customer Service,Chat Support

    Philippines - Last active: 3 days ago - Tests: 4

    During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

    $4.00 /hr
    1,802 hours
    4.53
  9. Ma. carmela G.

    Ma. carmela G. Agency Contractor

    Data Encoder/Customer Service Representative/Chat Support

    Philippines - Last active: 7 hours ago - Tests: 7 - Portfolio: 2

    HARDWORKING,POSITIVE THINKER,GOT GOOD ETHIC,FRIENDLY,COMPUTER LITERATE AND GOOD VERBAL AND WRITTEN COMMUNICATION :D Since i was a child i used to play computer and explore more on it. That's why i can that i'm really good towards computer. I can do computer works by myself when i'm studying. I love to discover more use of computer especially towards work. That's why i can guarantee you that any work will be easy for me. >100% FULL TIME FREELANCER >HAVE A PERSONAL COMPUTER AT HOME >HAVE WEBCAM AND WORKING HEADPHONE >HAVE A DROPBOX >HAVE TEAMVIEWER >HAVE BEAMYOURSCREEN >2MBPS internet connection PROFICIENT IN USING: APPLICATIONS: ODESK TIME TRACKER MICROSOFT APPLICATIONS NOTEPAD++ GOOGLE ONLINE DOCS ADOBE PHOTOSHOP SKYPE YAHOO MESSENGER OPERATING SYSTEM: WINDOWS XP WINDOWS 7 ADD ME IN SKYPE IF YOU NEED MY SERVICE --> carmelagela GMAIL ACCOUNT >>>>>>>>>>>>> carmzgela@gmail.com HOTMAIL ACCOUNT >>>>>>>>>>> im_done001@hotmail.com

    Associated with: Virtue All Outsourcing (Virtual Outsourcing)

    $3.33 /hr
    6,189 hours
    4.50
  10. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 5 days ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    9,108 hours
    5.00