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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Travis Buffington

    Travis Buffington

    NetSuite Consultant and Solution Developer

    United States - Last active: 1 day ago - Tests: 5

    Certified NetSuite ERP Consultant, SuiteCloud Developer, and Administrator with over 8 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements. Trimtab Consultants is a NetSuite Solution Provider focused on enabling business growth through the use of NetSuite cloud solutions and products.

    $165.00 /hr
    592 hours
    4.81
  2. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 2 days ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,380 hours
    4.90
  3. Costi C.

    Costi C.

    Sage CRM Consultant

    Romania - Last active: 2 days ago - Tests: 1 - Portfolio: 2

    I am a Sage CRM Consultant with 7 years’ experience. I am also Sage registered developer and I have developed two important Sage CRM add-ons which are currently featured on the Sage CRM Marketplace. I have started off my career as a consultant working in Dublin, Ireland for one of the best-known Sage CRM consultancy companies. During this time I gained substantial experience in implementing and managing CRM systems in organizations of all sizes and across a variety of market sectors. I can assist you with any aspect of your Sage CRM software - Identify customer’s requirements, write functional specification - Consultancy, implementation & customization - Reports & dashboards - Version upgrades, moving CRM to new servers - Develop new add-ons or solutions to meet customer specific business needs - Data migration - Customer service/Technical support - Integrate Sage CRM with third party (all Sage Accounting and Sage ERP product family like Sage 50, Sage MAS 90, Sage 300 ERP, etc.)

    $38.89 /hr
    141 hours
    4.97
  4. Dipesh Patel

    Dipesh Patel

    SugarCRM Expert Custom Solution Provider

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 10

    I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

    $24.44 /hr
    3,863 hours
    4.90
  5. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    14,487 hours
    5.00
  6. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 3 days ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    729 hours
    4.94
  7. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 6 hours ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,888 hours
    4.77
  8. Johnny Akzam

    Johnny Akzam

    WordPress Expert & Web Marketing Consultant

    United States - Last active: 2 days ago - Tests: 10 - Portfolio: 4

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate] I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* *indicates expert level or higher skill ability I use image software (i.e. Photoshop, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. Please No Lengthy Application Processes [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate]

    $38.89 /hr
    2,864 hours
    4.83
  9. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,665 hours
    4.96