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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Nguyen M.

Nguyen M.

Senior Salesforce Developer, Consultant

Vietnam - Tests: 4 - Portfolio: 5

With over 7 years as a Senior salesforce developer/architect as well as Salesforce Consultant. I have done 100+ Salesforce Projects across the globe. The ability to understand business requirement and translate to technical design. My salesforce blog:

100% Job Success
$44.44 /hr
58 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Sheila marie M.

Sheila marie M. Certified System Administrator

Philippines - Tests: 2 - Portfolio: 2

I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

89% Job Success
$11.11 /hr
230 hours

Jagjeet Singh

Jagjeet Singh

Labtech, Kaseya, ConnectWise Consultant

India - Tests: 1

Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

88% Job Success
$22.22 /hr
1,843 hours

Pratika Kumar Rana

Pratika Kumar Rana

Mac/iOS Developer / Senior Web/Java Developer

China - Tests: 13 - Portfolio: 16

Hi, Masters in Computer Science. 6+ yrs of experience in IT Industry. Successfully completed many enterprise grade applications in Java for large companies to small companies to individuals. Created many applications for iOS and Mac OS X. Brainbench Certified on Mac OS X. Experienced in Objective-C, Cocoa, Cocoa Touch, Core Data, XML, XCode and other Mac technologies. 13 years of experienced in Mac OS X 16 years of experience in Microsoft Windows Realtime work experience in multiple domains using Java, J2EE, Struts, Spring, Webservices, Hibernate, JPA, JSP, Servlet, MySQL, SQL Server, Oracle, PostgreSQL, SQLite, JavaScript, Ajax, CSS, HTML5, jQuery, JSON, jQueryUI, Ant, Maven, SVN and Git. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro for Mac and PC, Apple iWork. Have excellent troubleshooting skills in any platform. Services Offered: -------------------------- Mac and iOS App Development Java, J2EE Development Database related services Technical support for Mac One thing I can guarantee that, your work will be done perfectly and within time. And that's too with a reasonable price. Looking forward to work with you. For Demo of my portfolio projects, please ask. Thank You.

80% Job Success
$17.00 /hr
453 hours

Dipesh Patel

Dipesh Patel

SugarCRM Customize Solutions

India - Tests: 2 - Portfolio: 10

I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

100% Job Success
$24.44 /hr
3,965 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Le cecile D.

Le cecile D.

Excel Expert/Marketing Analyst/Data Encoder

Philippines - Tests: 5

I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

100% Job Success
$7.78 /hr
2,353 hours

Johnny Akzam

Johnny Akzam

WordPress Expert & Web Marketing Consultant

United States - Tests: 10 - Portfolio: 4

Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate] I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* *indicates expert level or higher skill ability I use image software (i.e. Photoshop, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. Please No Lengthy Application Processes [Absolutely No Fixed Rate Bids] [You can set a weekly limit based on my current rate]

97% Job Success
$40.00 /hr
3,056 hours

Peter Onjoma

Peter Onjoma Agency Contractor

Virtual Assistant, Team Manager & I.T. Support, Website Developer

Kenya - Tests: 9 - Portfolio: 34

Over the past 4 years, I have worked online as a personal/virtual assistant helping clients both small and large businesses with tasks like Data entry, web research, email handling, website development using WordPress, HTML, & CSS, website content management, Cpanel, eCommerce, Technical support using Team Viewer, working with CRM's (salesforce, infusionsoft, Highrise) customer support. My main aim is to help business grows to meet their objectives. I am seeking opportunities to work as virtual assistant for you or your business. I also have experience with creating Interactive PDF fillable forms using Adobe acrobat and adobe LiveCycle. Computer Networks, Software installation, Computer repair & Maintenance.

Groups: Cheetahs

Associated with: Pedro Outsource, ClearviewONE Development, LLC Agency

99% Job Success
$5.56 /hr
19,316 hours