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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  2. John mark C.

    John mark C.

    Technical Support / Customer Service Representative

    Philippines - Tests: 10 - Portfolio: 4

    For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. For more information and samples of my work you can visit my site www.bacolodpuppies.com I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

    $7.78 /hr
    6,655 hours
    4.55
  3. Roger anthony a I.

    Roger anthony a I.

    Recruitment Consultant, IT, Customer Service, Technical Support

    Philippines - Tests: 5 - Portfolio: 1

    In my five years of employment, i have developed technical support and customer service skills as a Technical Support Representative for AT&T; Bellsouth. I learned how to troubleshoot wired and wireless DSL connections, configure modems and routers etc.. but the most important thing is that i learned how to provide good customer service. I also have skills in recruitment which i practiced for almost 4 years. In the Philippines, i was able to recruit more than 200 candidates to work as a Customer Service Representative for 3 of our call center clients in Makati. I continued to work in Dubai as a Recruitment Consultant handling Sales and Customer Service Representatives for our Major Client, Etisalat,the leading communications company in the UAE. I'm seeking the opportunity to further sharpen my writing skills since writing is what i do when i have the time.

    $12.89 /hr
    7,325 hours
    5.00
  4. Cherry Bote

    Cherry Bote

    Technical Support/Customer Service Representative/Virtual Assistant

    Philippines - Tests: 8 - Portfolio: 1

    My experience with outsourcing for almost 5 years makes me a perfect candidate for you. I have been a Representative, Subject Matter Expert and now a Team Leader. I am dedicated to doing my work properly and thoroughly. I'm a quick learner and also a team player. Being an Electronic Communications Engineer graduate, I have an advantage because of my knowledge in computers and electronic.

    $6.67 /hr
    10,161 hours
    4.99
  5. Carlo D.

    Carlo D.

    Customer service representative/ Technical support/ Transcriptionist

    Philippines - Tests: 1 - Portfolio: 2

    I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

    $4.67 /hr
    3,973 hours
    5.00
  6. Mark Nuyles

    Mark Nuyles

    Computer Engineer, Customer Service Representative, Technical Support

    Philippines - Tests: 3

    My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilites that I have acquired. I worked in call centers and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. I worked in Teleperformance that became my first job after I graduated. Luckily that was the first company that I applied to and not to brag but I got hired in the first try in the interview. I was so excited to working as a call center agent and to add to my luck is I got a Technical Support position for VERIZON that is related to my course. I stayed for a year and a couple of months in Teleperformance and I went home to our province to apply for a job there since it is much convenient for me because the site is located near my hometown. I got hired as a Tehcnical Support and as a Customer Service Representative since our scope also has Sales for INTUIT TURBOTAX and after a year I got promoted to a Level 2 Support. The first work at home job I got was with Fortress Holdings. We handled order and refund processing through phone support. It was a great experience that made me want to work at home even more. The second job I got is with Thumbtack. Thumbtack is a website where service professionals search for customers in offering their services. We handle email support, answering every clients' queries and problems with the website. Now I am just waiting for your company to hire me so that I can again serve and to help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

    $5.56 /hr
    5,615 hours
    5.00
  7. Trexie Eusebio

    Trexie Eusebio Agency Contractor

    Customer Service Representive/Technical Support Specialist/Nurse

    Philippines - Tests: 5 - Portfolio: 2

    Hi, I'm Trexie D. Eusebio, has 3 years of experience working in a BPO industry, and is specialized in executive-level administrative support and customer relations. Familiar with MS Word, Excel, InDesign, and Internet applications; able to learn new programs. Skilled in research, analyzing data, writing, and editing. Careful and thorough proofreader who ensures that a consistent message is maintained and the smallest details are not overlooked. Adept at managing multiple projects simultaneously while maintaining composure and a sense of humor. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. Has an over 2 years of business and sales management experience.

    Associated with: HOPE Solutions, Power Cast

    $7.00 /hr
    5,944 hours
    4.97
  8. Oliver Montero

    Oliver Montero

    Technical Support Rep/ Customer Service Rep

    Philippines - Tests: 7 - Portfolio: 1

    Skilled free-lancer computer technician and more than 10 years experienced in computer industry. Worked in 3 different computer cafe as computer technician. Experienced in call center providing service to customer for technical and non-technical issues. Works well independently or in a group setting providing all facets of computer issues. Easily identify and resolve technical issues and concerns. Experienced and knowledgeable in diagnosing, troubleshooting and resolving client issues with hardware and software maintenance, installations and upgrades. Excellent communication and presentation capabilities.

    $3.33 /hr
    3,832 hours
    5.00