Customer Care, Customer Service Reprs, Tech Support

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  1. Jeneva Gracia A. Bolos

    Jeneva Gracia A. Bolos

    Customer Service

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    To be a part of a dynamic organization where I could put to use my skills; I have been part of a call center industry for over five years with three (3) different positions. I started as a Customer service agent to a Licensed Debt collector then got promoted to a Quality Auditor to a Quality coach. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

    $5.00 /hr
    877 hours
    5.00
  2. Joanna Macasinag

    Joanna Macasinag

    Customer Service

    United States - Last active: 5 hours ago - Tests: 3 - Portfolio: 1

    Experience in customer service industry. Fluent in English and Filipino. Knowledgeable in MICROSOFT WORD, EXCEL, and POWERPOINT. Interests: Surfing the net, writing, reading, and entertainment. People-oriented, quality-oriented, hardworking, determined, and open-minded.

    $8.89 /hr
    760 hours
    5.00
  3. Abegail Ponce De Leon

    Abegail Ponce De Leon

    Experienced Customer Service Specialist

    Philippines - Last active: 8 days ago - Tests: 5 - Portfolio: 1

    Thank you for viewing my profile. I'm a 24 year old professional with almost 5 years of Contact Center (BPO Industry) experience. With that experience I earned a lot of skills including virtual technical support where clients all in for help regarding their intermittent services, malfunctioning devices, deactivated accounts and any other technical dilema. I provide comprehensive instructions to fix all their concerns and make sure I reach the resolution and attain customer satisfactory results. Aside from the phone calls, I'm well equipped in chat support as well. I catered chat support to some clients who prefer chat conversations and assistance. Handling up to 2-3 chats at the same time and dealing with their concern in a very timely manner. I also experienced to be a Market Research Agent and conducted political surveys and interviews via phone call. My goal was to gather information from individuals and sum up the results as an unbiased poll to our clients. Aside from that, I also acquired customer service related and service activation experience for a Singaporean internet and cable service provider where I dealt with DHCP Server to activate the customer's services, afterwhich, I am also assigned to create a tickets for clients who had new connections or pending activations. Then by the end of the day, I send reports of all the resolved and unresolved cases. The reports are created in Excel sheets and sent using Outlook email. I'm currently working as Lead Generation Expert, calling leads of business entities throughout Canada. The nature of my job is to call insurance brokers, contractors or any financial companies and present our platform, send an email and set an appointment for a callback. Basically I generate leads for our clients, where they could use to present any product or services they have. In addition to that I also provide creative and reliable administrative services and I am used to work under tight deadlines and with less supervision. I have an enthusiastic demeanor and a fast learner. I'm more than willing to work for any projects you need assistance with.

    $10.00 /hr
    211 hours
    5.00
  4. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Last active: 5 hours ago - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    486 hours
    5.00
  5. Juvy Manalastas

    Juvy Manalastas

    Customer Service Representative

    Philippines - Last active: 5 hours ago - Tests: 10

    I am currently the branch service coordinator for a financial assurance company. I am well versed with insurance underwriting, claims and forfeiture options. I have training with customer service with continuous education on their profiles and account background.I can work without supervision with multi-tasking skills. I am very focused on my work, I am able to deliver efficiently and effectively without compromising the quality of the result.

    $7.78 /hr
    9,546 hours
    4.99
  6. Sheldon Harris

    Sheldon Harris

    Customer Service/Technical Support

    Jamaica - Last active: 1 day ago - Tests: 4

    My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

    $6.67 /hr
    1,702 hours
    5.00
  7. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 1 day ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,072 hours
    5.00