Customer Service Professional with 7 years experience
Last active: 2 days ago
I'm a Portuguese native speaker with a graduation degree in Multimedia Comunication.
Excelente english skills (Top 10%).
I consider myself a real workaholic, trustworthy, hardworking and dedicated with the goal to provide quality and an excellent service.
Customer Service Supervisor/Coordinator Experience at high level quality for both Vodafone and Nokia Portugal.
I believe that the foundation of a great and successful enterprise is, without a doubt, the customer service.
High experience with: KPI's Analysis, Data Entry, Documents Translation, E-mail Handling, Excel Data Input and Analysis, Internet Research, Team Management.