Customer Care, Customer Service Reprs, Tech Support

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  1. Marc Pulumbarit

    Marc Pulumbarit

    Virtual Assistant, Customer Service Representative ,Researcher

    Philippines - Last active: 17 hours ago - Tests: 20

    My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

    $15.56 /hr
    13,412 hours
    5.00
  2. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 17 hours ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    5,036 hours
    4.77
  3. Celeste C.

    Celeste C.

    Dedicated Freelance Writer and Customer Service Representative

    United States - Last active: 17 hours ago - Tests: 6 - Portfolio: 3

    I have been writing in the professional arena for almost eight years, but have been writing since I was a child. I was raised with parents who used and insisted I use proper grammar both in speaking and in writing. That factor has served me well in my writing for clients and for own blogs and websites. My parents ensured proper grammar and spelling became second nature to me. I pride myself on my dedication for providing quality articles. Each client gets my undivided attention and my best quality work without question. I am always looking for ways to expand, share my talents, and write for other clients and companies on a wide variety of topics. I am an expert at research and in creating original articles. I have also been well-trained in the area of customer service and worked outside the home in customer service for various retailers and inside the home for WEST with several certifications. I am very good with people which worked well for me in my 25-year singing career. I also have formal music training and the ability to write about the theory and technical aspects of music.

    $25.00 /hr
    192 hours
    5.00
  4. Larissa Rojo

    Larissa Rojo

    Translations/customer service/administrative support/data entry

    Mexico - Last active: 1 month ago - Tests: 17 - Portfolio: 1

    Over the past ten years I have worked on a wide variety of assignments gaining experience and straightening my skills in administrative and office work. I have ample experience doing translations, from medical to academic, business and websites. I am a very responsible, reliable and hard working individual and I give 100% to every project I work on. I am seeking opportunities to apply all the experience I've acquired through the years and that would give me the opportunity to keep learning and develop new skills. I have experience in data entry and translations as well as transportation and logistics and project management.

    $23.00 /hr
    1,415 hours
    4.82
  5. Valine Veerman

    Valine Veerman

    Customer service professional - writer/translator - native Dutch

    Germany - Last active: 1 day ago - Tests: 4 - Portfolio: 2

    Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

    $22.00 /hr
    1,348 hours
    5.00
  6. Veronique Inizan

    Veronique Inizan

    French/English Customer Service Manager / PA

    France - Last active: 1 day ago - Tests: 5

    I am a French national with over 15 years experience as a customer service manager and as a PA. I am self motivated and customer focused. Fully IT literate and able to use social media to their full potential, I can run your project efficiently and in a timely manner. You want to focus your time and expertise where it matters. Let me look after the rest!

    $22.22 /hr
    2,120 hours
    5.00
  7. Reynaldo Jr Soriano

    Reynaldo Jr Soriano

    Customer Service Superstar and Team Lead

    Philippines - Last active: 17 hours ago - Tests: 9 - Portfolio: 4

    I am an award-winning client support specialist who have 11 years of customer service experience, including managing a team of client support advocates for Thumbtack, Inc. In 2008, I was awarded by 24/7 Customer and Optus as the first agent to meet the required average handling time (AHT) and for consistently achieving the lowest AHT in the team (see my portfolio). I am also enthusiastic and passionate about creative ways to delight customers. I had the opportunities to work for big companies, such as IBM Daksh, 24/7 Customer, and Teletech, as a Customer Service Specialist and Technical Support Expert, where I honed my communication skills and developed a high level of problem solving skills. I also worked face-to-face with customers for three years as a Service Crew and Store Marketing Assistant at Jollibee, where I learned about marketing focusing on upselling. I'm presently working for Upwork as part of their Marketplace Experience Team, which is a specialized customer services team aimed at increasing customer loyalty and retention. I am very familiar with Zendesk, Desk, Velaro, and Google Applications (document, calendar, and spreadsheet). I believe that in order to make yourself happy, you need to make others happy first. I enjoy helping businesses to reach greater levels of success and will do “whatever it takes” to ensure a positive result. Please check out my profile to know more about my work experience. If you think my skill sets match what you are looking for, kindly invite me to apply to your job. I am currently available for a part-time senior customer service representative role (up to 10 hours per week). Thank you.

    Groups: Pro Customer Service

    $16.67 /hr
    11,621 hours
    5.00
  8. Nancy Isabel

    Nancy Isabel

    Virtural Temp, Home Based Agent, Customer Service

    Canada - Last active: 17 hours ago - Tests: 3 - Portfolio: 4

    With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

    $15.00 /hr
    2,788 hours
    4.86
  9. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Last active: 1 day ago - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    $11.11 /hr
    6,402 hours
    4.99
  10. Jaclyn M.

    Jaclyn M.

    Email and Chat Customer Service Representative

    Philippines - Last active: 6 days ago - Tests: 4

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology. I am knowledgeable in using Zendesk and Velaro chat system.

    $11.11 /hr
    2,249 hours
    5.00