Customer Care, Customer Service Reprs, Tech Support

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  1. Khaiyajc B.

    Khaiyajc B.

    Rockstar Virtual Assistant And Customer Service Specialist

    United States - Last active: 12/07/2014 - Tests: 8 - Portfolio: 3

    Graduate of a Bachelor's degree in Mass Communications and I graduated with honors. I am an effective overall virtual assistant who is an excellent creative writer for beauty and fashion, social media marketer, customer service specialist, e-commerce and fashion enthusiast and a reliable, dependable day to day right hand for any business. I specialize in doing administrative support for e-commerce businesses which includes (customer service, uploading products, data management, marketing, promotions, social media contents, purchasing, wholesale, shipping, fulfillment, payment processing, etc.) Not to mention that I also have also physically done those jobs - so I am not only just working by theory but also by experience. I have been buying and selling online since high school (2007) and since then I have learned quite a handful of important details about e-commerce business, and I am more than ready to learn more! I have gathered a couple of interesting and useful skills and abilities for me to use in everyday engagement with different people in different situations. My fluent English verbal and written skills are my primary tools that help me through any workload that is given to me. My public relations, marketing and advertising backgrounds make me a very well rounded "people person". As much as I love being a very well trusted personal assistant, doing various tasks, and a lot more, I care about my client a lot and I make sure that every job is job well done.

    $15.00 /hr
    1,732 hours
    4.85
  2. Kristine Consing

    Kristine Consing

    Customer service representative/appointment setter/Virtual assistant

    Philippines - Last active: 5 months ago - Tests: 8 - Portfolio: 2

    I am an honest person, flexible and diligent worker. I can touch type and learn fast. I will exert all my abilities intelligently to impress and provide eminently good service. I have been working as a call center agent for almost 4 years now. I was transferred to a different line of business such as chat support, billing, technical support and sales. I do thesis writing, appointment setting as well as product research. I also experienced data encoding for 6 months during my college years. Before I entered call center industry, I worked as a Korean tutor here in our area for a year as a part time job. I am interested to be part of your workforce.

    $5.56 /hr
    1,705 hours
    4.62
  3. Ma alma M.

    Ma alma M.

    Data entry/Customer Service / Internet Researcher/Encoder

    Philippines - Last active: 3 months ago - Tests: 2 - Portfolio: 1

    My fundamental knowledge lies in customer Support, web research ,data entry and internet marketing. I have an advance knowledge in Microsoft word, power point, access and excel office softwares. Some of the online platforms for data entry that I've used was complicated and high level for inputting several data . I've also done different audio transcription. I am looking for a favorable circumstance in enhancing my skills with your business. I aim to deliver satisfaction and good quality work to my employers in the fields of Customer Service, Email Marketing, Chat Support, Telemarketing, Market and Web Research, Lead Generation and Data Entry. As a skilled web researcher and data entry specialist expert in data collection, I have a wide range of web researches and market data collection experiences on a given business categories. I am committed to deliver data quality and accuracy to my employers and my core competency!!

    $3.33 /hr
    181 hours
    4.64
  4. Elena Oli Lanaca

    Elena Oli Lanaca

    Customer Service / VA / Call Center Agent

    Australia - Last active: 12/15/2013 - Tests: 6

    I would like to formally introduce myself through this profile . I completed : Computer Literacy and Training Program - Colegio de San Juan de Letran in partnership with United Educational Program Corporation Call Center Training Program - Communication Skills and American Accent Informatics Computer Institute with special achievements recognition two years of study at Laguna College of Business and Arts Bachelor of Arts in Economics . I have many years experience working in office administration and customer service roles . The experience that I have gained has allowed me to become an efficient , flexible and capable professional who takes a great pride in exceeding all the requirements of my role . One of my great strengths is my ability to manage my time effectively , enabling me to balance a variety of tasks at once and meet important deadlines whilst paying close attention to detail . I am an autonomous employee who is disciplined , hard – working and well -organised . I was officially commended for initiative , enthusiasm , communication skills , problems resolution and politeness . As I am most interested in the possibility of employment with your business , I would like to gain a new direction in life . I am experienced with Microsoft Word and Excel and possess excellent written and verbal communication skills . My experience has enabled me to deliver excellent customer service and I have developed outstanding conflict resolution skills that I use to deal with challenging situations . I am experienced with all office administration tasks and I am able to closely follow complex procedures , ensuring that excellent business outcomes are achieved . In previous roles , I have effectively liaised with clients and internal stake – holders , both face – to – face and over the telephone . I am used to working with confidential information and pride myself on my high standard of work . I managed a high – volume workload within a deadline environment , ensuring the accurate and on – time completion of all projects . I believe that I would be able to make a significant long-term contribution to this role if I was successful in my application . l would be pleased to be afforded the opportunity to further discuss my background in relation to the needs of your business , at your convenience . Thank you for any consideration you may give this introduction .

    $8.89 /hr
    5,671 hours
    4.94
  5. Genevieve V.

    Genevieve V.

    Email Marketing | Designer | Customer Service Provider

    Australia - Last active: 2 months ago - Tests: 2 - Portfolio: 11

    I have over 8 years experience with email design and email marketing. Using my skills as a graphic designer along with years of experience with platforms such as MailChimp, Constant Contact, Aweber and Campaign Monitor (to name a few), I will create for you an eye catching and content-rich newsletter. I have also proven my skills as a virtual office manager with an emphasis on customer service and communication. Below is a short list of my skills and other functions I can provide: * Custom newsletter design * Responsive newsletter coding * Custom newsletter template design and responsive coding * Willing to work with your design or create one for you * Copy-writing including key-word rich content * Importing contacts to your chosen email marketing tool/program * PSD & AI design work * Image resizing and deep-etching for product photography * Virtual office manager and project manager * Customer service representative

    $22.22 /hr
    14 hours
    4.82
  6. Chadrick M.

    Chadrick M.

    Professional Customer Service Representative / VA / Proofreading

    Jamaica - Last active: 3 months ago - Tests: 4 - Portfolio: 1

    I am a person best described to be dynamic, self-motivated, with strong determination towards my goals. I am capable of working under pressure with a small amount of supervision. My main objective here on oDesk is to advance my current skills in Customer Service, Virtual Assistant and Proofreading & Editing. I have been in the telecommunication and administrative industry for over 3 years. I have experience in E-mail, Chat, Phone support, eBook proofreading and editing, amazon kindle and document proofreading. I did Virtual Assistant and Administrative support, where I had to conserves managers time by reading, researching, reviewing, verifying, and routing correspondence, reports; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences, and meetings.

    $5.56 /hr
    71 hours
    5.00
  7. Kent Steinike

    Kent Steinike

    Experienced Freelancer-Project Manager, Customer Service & Training

    United States - Last active: 6 months ago - Tests: 1 - Portfolio: 2

    I have been working virtually for two plus years on a full and part time basis. I am looking to continue to grow my freelance career in project management, customer/technical support, training and documentation related efforts. I am a seasoned professional with over 15 years of experience who takes pride in the quality of work completed. I have a passion for outstanding service and will provide your organization with an example you will be proud of. I have the background, skills and most importantly the passion in customer service and training to continue your growth. I have built customer service teams from the ground up and created/conducted numerous training programs including using the virtual technologies. Broad industry experience including: higher education, banking, insurance, healthcare, consumer goods and travel. Virtual Office ready and very flexible schedule from 6am-12am. 15+ years of servicing customers 15+ years of staff development & coaching 10+ years of training development Highly dependable & attention to details

    $24.00 /hr
    89 hours
    4.70
  8. Amanda T.

    Amanda T.

    Expert Customer Service Representative and PA

    United Kingdom - Last active: 3 months ago - Tests: 14 - Portfolio: 6

    I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and marketing. If you need someone to be your right hand, then look no further!

    $13.33 /hr
    1,546 hours
    5.00
  9. Reena P.

    Reena P.

    Sales/Administration/Customer Service/Operations Management

    United Kingdom - Last active: 04/28/2014 - Tests: 4

    An ambitious individual, Hard working and responsible. Bi-lingual; fluent in English and French. Experienced sales administrator, Sales Manager, Operations Manager and Account Manager. Experienced in inbound and outbound calls, account management, new business development and many more. Very versatile professional. IT and computer literate to a high standard due to previous experience as a computer technician. I am dedicated to my work and derive personal satisfaction when I strive hard and achieve my goals to provide the best performance. Fast learner and dedicated to succeed through challenges ahead. Thrive under pressure. With years of experience in the Corporate world working with SMEs and International Businesses, I am now looking for my next challenge.

    $27.78 /hr
    2,251 hours
    5.00
  10. Vasana Saenngarm

    Vasana Saenngarm

    Business Management, Executive Assistant, Sales, Customer Service

    Thailand - Last active: 09/19/2014 - Tests: 5

    To obtain a solid career in business management with a great company for long term future growth potential. During the last ten years, I have elevated major businesses such asEIG Property Management, BEBE, and Aeropostale from one level of gross income to a higher level of gross income in a short time. My ability to execute a successful business plan along with my passion for customer service have enriched my experience. I have great communication skills and thrive off multitasking. My core competency lies in managing individuals, administrative support, recruiting, and customer service. My goal is to be part of a team where i will be able to use that experience to enhance my team as well as bring my company to a higher level. I have an eye for spotting natural leaders as I am a constant professional leader myself.

    $11.11 /hr
    4,586 hours
    5.00