Customer Service Expert
I am easy to get along, happy working with people, trustworthy and reliable.
I have experience in:
1. Handling customer requests and orders
2. Customer support
3. Help-desk support
5. Article writing
6. Business writing and
7. Remote troubleshooting
Before becoming a freelancer, I was a client support engineer where I handled customer queries and problems as a Level I engineer. If the problem was too complex for me, or it needed further research, I would escalate it to Level II engineers.
As a freelancer, I have worked as a customer representative and a blogger for a travel company. Through team work, we transformed this company from a start-up into a thriving SME. I can guarantee that I'll bring similar enthusiasm and commitment to your company.
I hold a computer science degree and I am Microsoft Certified.
Contact me and let's work together for greater achievements in your company.
Thanks and Best Regards,