Customer Care, Customer Service Reprs, Tech Support

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Joseph O.

Joseph O.

Writer, Tech Support

United States

Positive attitude, great work ethic, and a nimble writer. I currently manage a support team for a tech company with over 1-million customers. My past experience and ability to effectively communicate a company mission on the phone, in print, and across social media makes me a valuable asset to any team. Web and photo design experience. College graduate from DePaul Unversity.

$15.00 /hr
0 hours

Tomica Kaniski

Tomica Kaniski

Microsoft MVP & certified speaker/trainer/admin & tehnology fan

Croatia - Tests: 8

Over the last 7 years, I have managed numerous IT systems, delivered numerous trainings on different Microsoft technologies, worked on many projects, and was engaged as a speaker at many regional and local conferences. During this time, I have also obtained "a bunch" of certifications (mostly Microsoft) and did some volunteer job. Always looking for new opportunities and knowledge!

Groups: Microsoft Certified Professionals

$22.22 /hr
0 hours

Christos Galousis

Christos Galousis

Articulate storyline, Microsoft Office, Photoshop Scripts, E-Learning.

Greece - Tests: 3 - Portfolio: 7

My objective is to provide excellence in client service. I have more than 10 years of experience in IT and more than 4 years in oDesk! My services include: - Microsoft Windows (all editions.) - Microsoft Office (all editions.) - IT & Mobile/Tablet Devices Support. - Adobe Photoshop (Image editing, Scripts/Actions.) - Adobe Muse. - Static Web site design. - Articulate designer. - E-learning applications Here is some comments from my clients: "Christos is truly brilliant. Hardworking, Talented, Professional and a true pleasure to work with. I wish there were more like him. You would be a fool not to hire him." "Worked accurately and fast to complete the review." "Thanks a lot, Chris! You did a great job. Very professional work, prompt response and great overall work. Thanks! I will hire you again! I recommend this worker!" "Chris knowledge of word and creating fill in forms was very good. He proposed a good design and submitted the required project on deadline." "Did a great job, found what I needed."

$15.00 /hr
6 hours

Cathleen Lomio

Cathleen Lomio

Customer Support Manager/Article Writer

Philippines - Tests: 8

Almost four years in counting, Call center had been the source of finances and knowledge for me. A lot are to learn on a Call center area. With that being said, I know that I already have the edge if when applying for this kind of jobs. There are certain skills that I learned and acquired through my past experiences. I can proudly say I am proficient in terms of using the Universal language (English) both verbal and written. In addition to that, I've been already through different job positions starting as an agent and now currently on a managerial position. Before getting on top, a lot had been sacrificed which i could use to prove to you of me being a hardworking, patient, flexible employee. If i may enumerate the skills i have those are, Above average excel skills, excellent communication skills, trained for professional behavior and experienced in terms of email, webs and net.

$5.00 /hr
0 hours

Dmitrii Suscov

Dmitrii Suscov

PHP programming

Czech Republic - Tests: 2

Lead developer of MUSICFORUMS.RU - Largest Russian Musicians Portal. I have experience in game development as server-side programmer in collaboration with Flex developers. Worked with different interesting technologyes such as Data Push with nginx module, AMFPHP bridge, interacting with RED5 streaming media server etc. I have skills in MySQL/MSSQL including some DBA experience, UNIX/Linux/FreeBSD administration, Apache/NginX configuration, JS/jQuery frontend programming, HTML/CSS etc..

$20.00 /hr
0 hours

Shaneel Simpson

Shaneel Simpson

Experienced Social Media Manager & Administrative Assistant

Jamaica - Tests: 4 - Portfolio: 4

I have over 4 years experience in Social Media Management and Communications. I have developed and implemented social media strategies as well as creating and developing social media content for many brands that engages their customers. I have been involved in brand marketing campaigns, bench-marking competitors and working closely with the marketing teams for a little over 5 years. My background in marketing has helped me a great deal within my role and my passion for all things social media. I'm confident in my ability to successfully combine my experiences with and intuitions about social media with my knowledge of more traditional marketing techniques to quickly create and continue to generate significant buzz. And as a user, I understand that effective social media strategies create conversations, not just content. I am a very dedicated and flexible person who has good initiative and the ability to work on my own as well as part of a team. I am a creative person who is able to come up with new ideas and deliver good results. Though social media marketing is my passion, I am a highly skilled and talented individual and it is often under estimated the duties and responsibilities I can bring to any team. I also attain the skills of: Online Platform Expertise in: - Facebook - Twitter - Pinterest - Instagram - Google + - Tumblr - Wordpress - Pagemodo - Leadpages - Canva - Picmonkey Tools used for monitoring and posting: - Hootesuite - Tweetdeck - Sproutsocial Profound Knowledge of the following technical tools: - Basic HTML coding - Photoscape - Presto Imagefolio Administrative Experiences in: - Data Entry - Forum Posting - Email Marketing - Powerpoint Presentations - Simple Graphic Creations - Invitations, Social Graphics, Certificates - Content Creation - Creative Brainstorming - Extensive Research - File Conversions - PDF to Doc, PDF to Powerpoint etc - Newsletter Creation Languages: - English (Native) - Intermediate Spanish - Conversational Chinese

$10.00 /hr
5 hours

Juris U.

Juris U.

Technical consultant

Latvia - Tests: 2 - Portfolio: 1

IT consultant with 6+ years of experience in IT, currently focusing on Salesforce.com solutions implementation, upgrade, maintenance and support. Practical experience in multiple CRM platforms configuration/development including Siebel and salesforce.com. Strong secondary skill set in application management process/procedure setup and user support. Strong communication skills. Social and positive personality. Technical skills: Salesforce APEX, VisualForce, Java, JavaScript (AngularJS, Backbone), Python, Ruby

$55.00 /hr
0 hours

Susana Peres De Sousa De Castro Pinheir

Susana Peres De Sousa De Castro Pinheir

Marketing

Portugal

Degree in Management. 15 years experience in Marketing in diverse industries, such as Financial, High-end Cosmetic and Food. After my degree in Management (Universidade Católica Portuguesa), completed in 2000, I started to work in the Marketing department of a startup online Broker company and later moved to a Distribution Company of Perfumes and Cosmetic Products, developing my career as Product and Brand Manager for Lacoste. In 2005, I have joined the Marketing Department of Ibersol Group and worked with brands as KFC and Burger King. I moved in October 2011 to Luanda, Angola, with my family and had the big and successful challenge to launch KFC in Angola. After 3 years in Angola as Marketing Manager of KFC Angola, I'm back to Portugal trying to build my career as a freelancer. For more detailed information, please feel free to visit my profile on Linkedin (http://www.linkedin.com/pub/susana-peres-de-sousa/14/731/708)

$15.00 /hr
0 hours

Stijn Van Nieuwenhove

Stijn Van Nieuwenhove

Native Dutch translator with perfect English

Italy - Tests: 6 - Portfolio: 1

I am a native dutch speaker from Belgium and since 2 years I live in Italy. I studied English, French and German at Honim Brussels in Belgium. Before moving I studied Italian in evening school for 5 years. Since I moved to Italy I regularly do translations of texts and websites and I am looking for opportunities to do more translations English-Dutch-Italian for you or your company. I also have experience in Customer Service Inbound and general accounting.

$10.00 /hr
9 hours

Kaz M.

Kaz M.

Experienced Administrative Assistant/ Passionate Writer

United States - Tests: 3

I have a passion for creative writing and a true talent for developing unique, authentic and intriguing writings. I have a flair with words. I have created several personal blogs and this has allowed me to understand blog formats and execution. I majored in English and Education in college and use that knowledge to accurately proof-read and edit works. I also have a background in medical reception, Early Childhood Education, teaching and years of experience in administrative assisting, I am proficient in Microsoft Office programs. Throughout my years of work experience I have gained phenomenal interpersonal, communication and management skills. I pride myself in providing authentic and exceptional client/customer care. In my professional career and private life, I have balanced and managed many projects at once, with accuracy and speed; this has allowed me to develop great multi-tasking and time management skills. I work very well autonomously and am a self-starter, but also flourish working with a partner or a team. I truly enjoy working alongside others. Micro-managing is unnecessary when I am on a project; give me an assignment and you can guarantee it will be completed as desired. I value quick correspondence and constructive critique. I strive to go above and beyond in every task I undertake and I take pride in presenting work that is accurate. If challenges, conflict or problems arise, I am able to handle myself with professionalism and with a pragmatic attitude. • Editing/ Proof-Reading/ Creative - Blog Writing • Administration/Medical Reception • Type 72 words per min/ Over 85% Accuracy • Microsoft Office (Word, Excel, PP) Proficient • Financial Collection Experience

$15.00 /hr
7 hours