Customer Care, Customer Service Reprs, Tech Support

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  1. Trendalyn W.

    Trendalyn W.

    Customer Service Professional/Data entry

    United States - Last active: 08/13/2014 - Tests: 8

    I have over 15 years of Customer Service experience and I am seeking an opportunity to use these skills with a growing company, where my abilities will help them become more successful.

    $10.00 /hr
    22 hours
    5.00
  2. Krystal L.

    Krystal L.

    Talented Administrator/Customer Service/Technical Support Technician

    Bahamas - Last active: 25 days ago - Tests: 12

    I have been working in the field of Information Technology for the past 10 years, where I have honed my skills in many areas, both hardware and software oriented. I have worked as a computer technician, a telecommunications engineer, an administrative assistant, and a help desk agent for a busy technical support desk, among other jobs. I have experience in basic html, and some graphics design knowledge using Photoshop CS3. In an administrative capacity I have managed payrolls, bookkeeping, reconciliation, data entry, inventory management and customer service via phone. I have certificates in word processing, database design and spreadsheet design, and I am proficient in Microsoft Office. I also have some experience in coding with VB and SQL. On a more personal note I am married and a mother of 3: 1 handsome son and 2 beautiful daughters . I'm an avid user of social networking sites in my spare time, and I love to learn new things so I'm always googling new topics and researching something new. As a contrast to my seriousness as a worker, I'm a former drag racer (high school/college days) and I also did some modeling before I had my children. I'm a laid back chick who loves to laugh and joke around, but I also love the feeling of accomplishment I get when I complete a project. Aside from oDesk messaging, I am also available via Skype messenger, and I have a webcam in the event video conferencing is needed.

    $14.44 /hr
    0 hours
    5.00
  3. Iurii Saienko

    Iurii Saienko

    Experienced Customer Service Agent and Team Lead

    France - Last active: 1 month ago - Tests: 8

    I have 1 year of experience in Customer Service and 1 year as technical support agent level 2 assisting english and french speaking customers all around the world. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I also can provide English-Russian, English-Ukrainian, French-Russian and French-Ukrainian translation. I like to work with a team that cares about their customers and I can improve this direction. I'm looking forward to work with you !

    $10.00 /hr
    0 hours
    5.00
  4. Sarah Hill

    Sarah Hill

    Customer Service/ Administrative Assistant /HR assistant/ Recruiting

    United States - Last active: 1 month ago - Tests: 1

    Over 10 years experience of Customer Service and Administrative Assistance and HR! CUSTOMER SERVICE- *Provided friendly advise to 100's of customers and clients *Helped customers and merchants identify services/product that best suited their needs. *Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders. *Listen attentively to caller needs to ensure a positive customer experience. *Access electronic and paper cataloging systems to look up product information and availability. *Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. *Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. ADMINISTRATIVE ASSISTANT *Adeptly handle administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency. *Oversees receptionist area, including greeting all visitors and responding to telephone and in person requests for information *Handle all media and public relations inquiries *Coordinate inventory orders, office supplies and travel arrangements for production staff *Drafted meeting agendas, supplied advance materials, and executed follow up meetings and team conferences *Assisted with event planning HUMAN RESOURCES- *Building productive, collaborative relationships with employees, and HR business partners. *Assisting with employee relations. *Reviewing resumes and applications sent in by job applicants. *Maintaining employee files and the HR filing system. *Advising employees and helping them make informed decisions about their careers. *Conducting pre-employment background checks on prospective employees. *Helping employees with benefit issues. *Examining employee records to answer inquiries and provide information to authorized persons. *Scheduling interviews for job applicants. *Preparing badges, passes, and identification cards for staff. *Assembling new hire information packs. *Reviewing staff monthly vacation reports. *Responding to applicants regarding job openings. *Planning and coordination HR presentations and training sessions. *Writing up job descriptions. *Using word processing software and printers to create a variety of documents and reports. *Preparing job postings for vacancies. *Welcoming new employees and arranging induction programs for them. *Reviewing, auditing, and verifying monthly benefit invoices. COMPUTER SKILLS Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher, SharePoint

    $12.00 /hr
    4 hours
    5.00
  5. Mildred S.

    Mildred S.

    Virtual Office,Customer Service,Translations/Proofreading/ Writing

    Spain - Last active: 3 days ago - Tests: 2

    An experienced and professional Virtual Executive Assistant skilled in Office & Administrative Support as well as Translations/Proofreading/Web content Editing & Writing/Blogs. I dominate multiple languages as English, Spanish, Dutch and Italian fluently written as spoken. A very independent, proactive, energetic, enthusiastic and representative person with passion for her work. I'm flexible, assertive, and have strong communication and writing skills. I can handle contacts correctly and professionally. Moreover, I am very commercially and result orientated. I’m focused on quality & service, skilled in planning and organizing, and can manage various computer software and MS Office. I am a creative person with a hands- on mentality. Personal Assistant, Virtual Assistant, Executive Assistant, Administrative Assistant, Data entry, Customer Service ( not sales), Web content and articles Writing, Re-write, Editing, Blog writing, Translations & Proofreading or Verification's from source ENG- to target DUTCH or ENG-SPANISH and visa verse. Looking forward to your invitation!

    $22.22 /hr
    0 hours
    5.00
  6. Anna Liza Mayo

    Anna Liza Mayo

    Experienced Customer Service and Technical Support Representative

    Philippines - Last active: 1 day ago - Tests: 3

    I started my career in the BPO industry in 2010 up to 2014 wherein I served as a Customer Service Representative and Technical Support Representative (Tier II). I worked with reputable TELCO companies like Cricket Wireless (US), Assurance Wireless powered by Sprint (US) and TELUS Mobility (Canada). I also worked as a Licensing Engineer at a widely known IT company which is Cisco Global Licensing Operations (APAC/EEME/US). Within my years of service, I have been awarded for the consistent excellence for Customer Satisfaction, Product Knowledge and Dedication towards Work.

    $10.00 /hr
    0 hours
    4.55
  7. Krishna Riju

    Krishna Riju

    Customer service executive with 5 years experience

    India - Last active: 1 day ago - Tests: 11

    I started my BPO career by dialling calls to students in United States helping them to consolidate their Federal student loans. Later, I worked with Capital one credit card customer service & also for Cricket Broadband where I use to assist the customer with basically billing issues & also with some basic trouble shooting over the phone After that with Hewlett Packard, I provided frontline support for commercial laptops over the phone & through emails for customer's in Australia & New Zealand The last company that I worked with is HSBC where I use to assist the customer's with their personal banking needs over the phone

    $10.00 /hr
    0 hours
    5.00
  8. Erin Truesdale

    Erin Truesdale

    Experienced writer, editor, and customer service rep

    United States - Last active: 21 days ago - Tests: 6 - Portfolio: 5

    Hello! My name is Erin and I am a freelance writer, editor, proofreader, and customer service expert. With solid experience in writing and customer service, I am prepared to become an immediate contributor to your team. The following are highlights of my qualifications and accomplishments: • Over 7 years of direct customer service experience. • Experience working in fast-paced environments involving multi-tasking. • Knowledge of teaching and tutoring. • Experience in time management and organization. • Experience working with diverse people, both fellow employees and clientele. • Self-motivated, diligent, goal-oriented, and worked from home for about 3 years. • Great interest in learning new skills and assisting others. I have recent experience teaching, organization, and keeping up with multiple projects. Combined, these abilities and experiences make me an ideal candidate for this position. Thank you for your consideration and a chance to interview with you.

    $10.00 /hr
    0 hours
    5.00
  9. Jasmin Fontalvo Villarreal

    Jasmin Fontalvo Villarreal

    Accountant skills in excel, office, customer service.

    Colombia - Last active: 13 days ago - Tests: 2

    I am 24 years old, I have experience in customer service, I worked as a call center agent in spanish for 2 years, after that I have been working in the accountant area since 3 years ago as accountant assitant my principals funcions are: call customers for receivable, record financial information in the accounting software of the company, send reports using excel, office and outlook, . I would like to learn new things and get new skills.

    $22.22 /hr
    0 hours
    5.00
  10. Davina A.

    Davina A.

    HR / Data entry /Customer Service Representative

    Suriname - Last active: 3 days ago - Tests: 4

    Hi, I am well experienced in the area of Data Entry/Research, Customer Service as well as Translation. Over the last couple years I have specifically developed experience in dealing with people, all in different levels, due to my social skills. My native language is Dutch and also speak and write fluently English. I am a quick learner, focused on detail and I always get the job done. Also I don't back down on new challenges.

    $10.00 /hr
    0 hours
    5.00