Customer Care, Customer Service Reprs, Tech Support

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  1. Nina D.

    Nina D. Agency Contractor

    Online assistance as needed

    United States - Portfolio: 8

    A native English speaker, I am trained in mediation and have handled online dispute resolution for a major internet jobs marketplace the past 3 years, advancing to Team Lead. I also have general administrative & computer skills, as well as customer service experience (retail & call center work) & writing expertise. Email handling is one of my specialties, & my last on-site job required heavy email correspondence with clients around the world. Telephone work is another field I enjoy; I have experience in obtaining information via outbound calling in various industries. My recent position in government procurement required in-depth internet research & honed my technical abilities (Excel, in particular). As office manager for a veterinary clinic, I was responsible for everything from hiring & scheduling to inventory & purchasing. I pride myself on organization, precision & meeting deadlines.

    Associated with: oDesk Payroll

    $20.00 /hr
    2,657 hours
    5.00
  2. George Eid

    George Eid Agency Contractor

    Appointment setter

    Philippines - Tests: 6 - Portfolio: 3

    I have an unwavering commitment to hard work, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills: listening attentively, solving problems creatively.. I am an organized, self-motivated, and a resourceful individual who is always willing to take on a new challenge. I communicate at all levels, thus ensuring good teamwork as well as being able to work independently and under pressure. I regard this as a valuable..

    Associated with: 4M'S B-SOLUTIONS

    $13.33 /hr
    3,241 hours
    4.99
  3. Girlie Ong

    Girlie Ong Agency Contractor

    TeamLead|DataEntry Specialist|Excel|Amazon|eBay|Lead Generator|Scrape

    Philippines - Tests: 10 - Portfolio: 3

    I want to become a part of any company/employer/team that will give me an opportunity to enhance my skill set, better opportunities and talents as well as to offer these potentials to make that company successful and growing. I already have a strong determination and perseverance to reach my goals in life. With this, I can motivate myself to work seriously and harmoniously with a company, fulfilling its mission and vision as an individual and as a whole. I keep my cool while working under pressure. Multi-tasking and patience usually helps in this kind of situations. I expect a professionalism advancement and good future. My management style will be constantly keep tab of assigned work with my subordinates and seniors, finishing the assigned job before deadlines. Yes I am a team player. The team which I was a part of have successfully completed projects within deadlines. My weakness is I concentrate on one thing at a time. :-) My strength is that I am quick learner and a great team player. It doesn't matter what position I am working on a project as long as I learn something new every project.

    Associated with: Global eLancers

    $5.00 /hr
    7,506 hours
    4.86
  4. Heather W.

    Heather W. Agency Contractor

    Experienced Staffing/Project Manager,Organizational Consultant, VA

    United States - Tests: 7

    I have 8 years of experience managing projects, handling staffing needs, assisting CEOs, devoloping business processes, implementing new programs and management techniques, creating contracts and proposals, performing web research, bookkeeping, creating reports, interacting with clients, providing personal assistance, researching SEO keywords, sourcing products, editing web content... I can handle all of your business needs. My previous employers include technology start ups, utility/telecom companies, educational resource providers, construction/real estate brokers and a Fortune 50 company in the technology sector. I adapt easily to any size organization and learn new processes/software quickly. Please contact me if you need exceptional service from a friendly and professional Project Manager, Business Organization Consultant or Executive Virtual Assistant.

    Associated with: oDesk Payroll

    $28.00 /hr
    5,046 hours
    4.99
  5. Jane Chu

    Jane Chu Agency Contractor

    Magento/Wordpress developer and Web Designer

    Vietnam - Tests: 2 - Portfolio: 6

    I have strong skills on Magento Development and Web design. My more than 4 years experience has involved projects in + MAGENTO DEVELOPMENT Build a Magento site from scratch | Site speed improvement|PSD to Magento | Magento upgrade to latest version | Magento extensions | Custom changes | Fixing any issues | SEO … + WEB DESIGN Logo design | Website design, responsive design | Corporate identity and stationery design | Corporate literature and brochure design | Graphic user interface design: web, iOS, Android … Your satisfaction is always my priority.

    Associated with: BSS Group

    $15.00 /hr
    500 hours
    4.48
  6. Anupam R.

    Anupam R. Agency Contractor

    Administrative Consultant - Virtual Assistance

    India - Tests: 3 - Portfolio: 21

    5+ years of experience in Virtual Assistance. We are active on other market places; We are in top 10% on Elance as Admin Support and VA service provider (https://www.elance.com/s/acelerar_tech/job-history/?t=1) The services our V.A can provide you: Data Entry and Processing Any tasks related to Microsoft office Customer Support (Email / Chat/ Out Bound Calls) Travel Planning and Management Email and Calendar Management Social Media Marketing Website Maintenance and Updating Internet research Other administrative task We work with diligence and have delivered projects with 100% success rate. Delivering quality over quantity is my objective and have proven our competency time after time. Let’s Build Success!

    Associated with: Acelerar Technologies Pvt. Ltd.

    $3.33 /hr
    26 hours
    5.00
  7. Virgil Silva

    Virgil Silva Agency Contractor

    Business Development Manager

    Philippines - Tests: 2

    I’ve been in the BPO Industry for 4 years. I was one of the 1st Batch of Transcom agents that was trained to handle all the campaigns of Comcast that offer Cable, Home phone and Internet Services. I assisted customers with their Billing concerns while troubleshooting their devices and if they approve, I can also add additional services that they can benefit from. I worked for Teletech and trained for their T-mobile Campaign and got the highest QA score during the training. I was also a transcriber for SPI and an encoder for Savant. Before being promoted, I’ve been trained as a Channel Account Manager for SPC International and they really helped me improve my skills, especially in making sales. I’ve also worked for Real Estate Brokers, Financial Analysts, Travel Agencies, and a company that provides additional business funding. I consider myself as a Kind, Wise and Confident Guy. I’m also a people person because I enjoy meeting and working with different kinds of people but most of all, I’m always willing to learn from my seniors.

    Associated with: VWPMA Business Development II, VWPMA Business Development III, VWP Manpower Agency, VWPMA Business Development I, VWPMA Business Development Team IV

    $7.89 /hr
    523 hours
    4.03
  8. Ana Dawson

    Ana Dawson Agency Contractor

    Native Spanish/English hard working Business Bachelor

    El Salvador - Tests: 5

    Hi my name is Anna Dawson and I live in El Salvador. I speak fluent Spanish and English. I have used and spoken both languages my whole life. The first 15 years of my life I lived in the United States. After that I lived 6 months in Spain, 5 years in El Salvador, 4 years in Argentina. I moved back to El Salvador in 2010. I have worked in call centers for large companies like Google and Microsoft. I have worked as an English teacher and I have also worked as a translator. I have a bachelor's degree in administration. I opened a small company with my husband where we sell all type of electronic accessories. I own a magic jack with a fully functioning US phone line with area code in Florida. Well that's all for me have a great day.

    Associated with: BIX Labs

    $10.00 /hr
    1,207 hours
    5.00
  9. Muhammad Monir Hossain

    Muhammad Monir Hossain Agency Contractor

    Expert VA/Web Research/Admin support/Web & Graphic Design

    Bangladesh - Tests: 14 - Portfolio: 6

    Welcoming! Here Muhammad comes. Upwork's "TOP RATED" Freelancer with 11 years working experience in related fields: - Web Research - Social Media Research - Admin Support - Customer Support: Zendesk - Project Management - Email, Phone, and Chat - Lead Generation - Managing Wordpress Content - Recruiter, oDesk Enterprise - Internet marketing - Website Design and Development - Problem Solver - Logical, quick thinker - Entrepreneur I am working not only as an individual freelancer but also I lead a team of 19 people working on both Upwork and Elance. We offer a wide range of services at a competitive rate and deliver high-quality work product on time and every time. Check out my Elance profile: http://mmhossain458.elance.com Don't forget to read my client feedback where they speak about my availability, professionalism and working ethics. What else? Yes, I am available Monday to Saturday; from 9 to 5 EST via phone, email, chat, and Skype to discuss your project. ************************************************************************* WHY do SO MANY Upwork buyers hire me and Keeping me Long Time? ************************************************************************* #1: I love what I do, I'm serious about being a long-term success and it shows in my work. #2: My service will enhance the quality of your media, your project, your presentation, your workflow and your client relationships. #3: I can exceed your expectations and make you smile. :) #4: I am high quality and driven by deadlines - just like you. Anything else you desire to know or want to discuss the hourly rate? The ball is in your court. Blessings Muhammad

    Associated with: bdCalling

    $6.67 /hr
    3,968 hours
    4.99
  10. Muhammed H.

    Muhammed H. Agency Contractor

    Business solutions with attention to details and timely support

    United States - Tests: 12 - Portfolio: 3

    I have 20 years of experience in customer care, launching projects, developing business plans, training and performance managing struggling business units. Most recently I successfully managed 150 employees of a major U.S. BPO service provider. I have a keen acumen to analyze data and discover trends using Excel and other tools. I am dedicated to my work and value my and my employer's time. My goal is to be honest, transparent, creative and execute my tasks with complete attention and precision. I will help your business grow. Thanks for your consideration.

    Associated with: Ipsita Soft

    $10.00 /hr
    30 hours
    5.00