Customer Care, Customer Service Reprs, Tech Support

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  1. Anne Marie Ventura

    Anne Marie Ventura Agency Contractor

    Experienced Customer Service Representative

    Philippines - Tests: 4

    I am a customer service representative with 7 years of experience in the field. Working as a technical support and sales support representative has equipped me with skills and knowledge to accomplish various tasks - from data entry, order processing to troubleshooting technical concerns and being a travel agent. I am goal driven and have a high respect for deadlines and completing tasks delegated to me. I make sure that I accomplish my job efficiently and accurately. I learn easily and I can provide support over the phone or through email and chat.

    Associated with: Paramount

    $5.00 /hr
    2,616 hours
    5.00
  2. Kathleen Sardoncillo

    Kathleen Sardoncillo Agency Contractor

    Order Processing & Customer Service

    Philippines - Tests: 10 - Portfolio: 11

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

    Associated with: One Team Up

    $7.78 /hr
    6,557 hours
    4.99
  3. Maria Teresa Judit P. Rufino

    Maria Teresa Judit P. Rufino

    experienced customer service representative

    Philippines - Tests: 9

    I am a very fast learner with excellent communication skills and can work with the least amount of supervision. Given my 10 years of experience in the field of customer service, I can confidently say that I work well under pressure. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I will deliver exceptional results within the shortest turnaround time. I am always driven to work with integrity and excellence.

    $5.00 /hr
    4,890 hours
    3.53
  4. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,265 hours
    3.85
  5. Simon Wakefield

    Simon Wakefield

    IT Professional | vBulletin | QA | Community Management | Data Entry

    United Kingdom - Tests: 12 - Portfolio: 4

    Since leaving University where I studied Computer Science I have undertaken a wide variety of roles to help me build and extensive skill set. The Bulk of my assignments have been in the Online Gaming field. I spent over 8 years working for the the Planetarion.com. I undertook a number of roles over that time including Public Relations, Support, Game development, Testing and Newsletter Editing. These roles have helped me build on skills such as my eye for detail, accuracy and time management. I then spent over 3 years working for playSocial, a developer of Social Games on the Facebook platform. I was initially hired in a customer support role but this quickly expanded into a Community Manager role where I was responsible for handling Support (Providing it directly but also building a support team), Managing the vBulletin based Support Forums (Configuring, Maintain and enhancing) and developing bespoke support tools. With the launch of their second game my duties were expanded further and I was appointed Quality Assurance Manager. Some of my responsibilities included investigating issues with the games, providing the coders with detailed reports, testing new features, building test teams, developing test plans and collating tester feedback. Being comfortable with all aspects of vBulletin from posting to modifying/expanding the core functions was essential for my work at both Planetarion and playSocial. These skills have proven useful in subsequent vBulletin projects I have undertaken and have been built on further. These projects have included fresh installs, upgrades to newer versions of the software, migration to new servers, enhancing features using 3rd Party addons and implementing bespoke modifications. I also have a background in the data entry field where I have worked for small local from to for large national and international firms such as Thomson Directory, Sony Ericsson and Dimension Data. While many of my roles have been simple data entry others have included additional tasks ranging from scanning invoices into the system before tagging them with the relevant meta data for searching, to checking and updating firmware versions on electronic devices before entering the relevant product information into the system.

    Groups: PBwiki Professionals

    $25.00 /hr
    5,476 hours
    4.99
  6. Mykhaylo Dobrovolskyy

    Mykhaylo Dobrovolskyy

    Mykhaylo Dobrovolskyy

    Netherlands - Tests: 7

    10+ years of Linux/Network experience with different systems. Finished and delivered SMB solutions to big corporate companies lie BNP Paribas, ABN AMRO or RBS. My main areas of knowledge are: 1) Networking (Cisco/Juniper/F5/BlueCoat and Linux/FreeBSD based solutions like vyatta/pfsense etc) 2) Security - Cisco IPS/IDS, CheckPoint, Linux/FreeBSD based, Juniper etc 3) Linux administration - mail system, database (mysql/mysql cluster), server with high load average, load balancers for server farms (Cisco/F5 based and Linux based like keepalived or apache/nginx with reverse proxy) 4) VoIP - Cisco/OpenSource(Asterisk and different installations based on asterisks like freepbx/elastix etc) There is a very small piece of my knowledge, I'm always looking for opportunity to grow and I'm pretty sure that if you give me tasks - I'll find out best way howto get it done.

    $27.78 /hr
    4,776 hours
    5.00
  7. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,210 hours
    5.00