Customer Care, Customer Service Reprs, Tech Support

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Neil Brian S.

Neil Brian S.

Customer Service Professional

Philippines - Tests: 2 - Portfolio: 3

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I am confident that i can meet employers expectations with my broad experience as Customer Service Professional for the last 7 years and counting.

$5.00 /hr
1,708 hours

Kathleen Sardoncillo

Kathleen Sardoncillo Agency Contractor

Order Processing & Customer Service

Philippines - Tests: 10 - Portfolio: 11

I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

$6.67 /hr
6,557 hours

Christine Antoinette G.

Christine Antoinette G.

Superstar Writer/Customer Service Pro

Philippines - Tests: 11 - Portfolio: 4

Top-Rated Contractor with 6000+ hours! Pro Customer Service Group Member and an Experienced Online Writer. I have been on Upwork/oDesk for half a decade now - and I offer each and every client a combination of skills and passion. It is what I call STELLAR work. It's what I offer YOU. I am currently available to take on CUSTOMER SERVICE, LIVE CHAT, and EMAIL SUPPORT JOBS. I'd also be happy to do WRITING WORK and other CONTENT CREATION tasks. The jobs in progress on my profile are mostly on as-needed basis. My rate may be higher than a few others, but I am more than just someone who puts words together so readers can have something to read on your site. I am a writer and a communicator. Each article will be crafted in a way that would bring you and your business the utmost benefit. I personally adhere to the belief that clients should invest in their employees, as they had invested on their business. Good quality work may cost a bit more, but when you have the right contractor, it's definitely worth it. With me, you're assured that you're working with an individual who will give you the output you require, and perhaps, a little bit more. I have written snippets, product descriptions, and full-length website articles. I have also penned email marketing content, and had briefly assisted in creating e-books for a couple of clients. In addition to my almost five years of work offline as a customer service representative, I have also done email support, live chat support, and a bit of guest post management via the oDesk/Upwork platform. I respect deadlines and I'm very communicative. But over and above anything else, I value honesty in people, so I make sure that I remain steadfast in staying honest as well. I believe the numbers and the variety of jobs I've had say a lot about the quality of work I do, and my passion for the tasks that were entrusted to me. As an Upwork contractor, and an all-out family woman, I am always at 100%. If you want me on YOUR team, all you have to do is send me a message - let's talk.

Groups: Customer Service Professionals

$11.11 /hr
6,946 hours

Jill H.

Jill H.

Customer Service and Sales Professional

United States - Tests: 10 - Portfolio: 1

I have years of experience in Customer Service, but my greatest enjoyment comes in the form of sales. I have an upbeat, friendly, caring personality that shines through in my phone personality. People warm up to me quickly and I am able to form a bond that encourages trust. I have recruited, trained, motivated and lightly managed over 30 sales executives. My clients have been business owners, CEOs, logistics directors, or marketing directors of start up companies all the way to multi-billion dollar companies, here in the USA and abroad. I get a kick out of making my employers rich. I thrive on that satisfaction. I am an obsessive person and when I love a company and believe their product has value, I focus all my attention on being an exceptional asset to their company by sharing the value they offer with as many companies or individuals I can reach. On the Customer Service side: I enjoy helping clients get the best of our service. I am a good "face" or representative for any company that I work for. I think sound files of some of my calls would be the best way to show how persuasive, friendly, and enjoyable I can be even when talking to very prestigious clients. I'll send at your request.

$15.56 /hr
2,351 hours

Waleed Ashfaq

Waleed Ashfaq

Customer Service Rep/Virtual Assistant

Pakistan - Tests: 5 - Portfolio: 3

My goal is to put into practice my skills and abilities gathered from office setting experiences while being in service to others and constantly attempting to excel each performance to give client satisfaction in terms of production and be able to work in a productive yet comfortable working environment of which the work involves appointment setting, sales, lead generations, surveys and other fields related to my expertise and experience. I have good experience in various campaigns which include sales, appointment setting, customer phone support, lead generation, call verification, back office work and travel reservations and other accounts in both call center office and home-based settings. My core competency lies in my ability to absorb new information fast, allowing me to complete tasks that are of my field of experience as well as applying them to my assigned work. I am well versed with platforms such as Zendesk, Zopim, Live Chat, Zoho, etc.

$4.44 /hr
1,421 hours

Raphael Paolo D.

Raphael Paolo D.

Technical Support - Customer Service Professional

Philippines - Tests: 8

I am a firm believer that exceptional customer service can help sustain a business. As a technical/customer support professional with over a decade worth of experience, I pride myself in providing quality service not only for my clients but also for my clients' customer base. Customer oriented, results focused, passionate, not afraid to take ownership and accountability; these are some of the attributes I possess and I feel are needed for giving excellent customer service. I started out in the BPO industry as an agent in 2003 before I transitioned to working from home in 2011. During those years, I worked as a support professional for Dell Inc, Sprint and AT&T U-Verse. From handling technical troubleshooting of hardware and software, internet and modem connectivity to billing and up-selling, these experiences allowed me to develop all the key qualities needed to be successful in my field. My consistent and always improving performances resulted in promotions year after year until I resigned as a Senior Team Manager in 2011. I was then hired by a small kitchen cabinet maker out of New Jersey to handle their customer service. I helped develop processes, knowledge base articles, produced video materials, screened and trained new recruits. As a Work at Home professional, I enjoy working with small to medium sized businesses. I feel a sense of accomplishment whenever I help a business reach its goals. No matter how big or small, if that is your goal then I make it my personal mission. Together, we can take the necessary steps to achieving your dreams for your business.

$10.00 /hr
11,756 hours

John Angelo Evangelio

John Angelo Evangelio

Customer Service Specialist / Data Encoder

Philippines - Tests: 4 - Portfolio: 1

To obtain a position that will enable me to use my communication skills in relation to customer service, and ability to work well with people. I worked for AT&T; as customer care specialist. I also worked for as a data entry specialist for 2 1/2 years, I'm a graduate at AMA Computer College, where I took Bachelor of Information Technology. I have an excellent background in computer. My special skills include basic web design, Photoshop, visual basic, c++, MS office, pc troubleshooting, networking, etc.

$3.33 /hr
7,053 hours

Hatice Degirmenci

Hatice Degirmenci

Customer Service Assistant/Virtual Assistant

Turkey - Tests: 5 - Portfolio: 1

I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. I have worked on various projects here on odesk, including customer service, data entry, virtual assistance and translation. I love customer service work, I passionately enjoy making people happy and resolving issues. I also consider myself a detail-oriented, tidy and respectful virtual assistant. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.

$9.00 /hr
1,213 hours

Grethel De Los Reyes

Grethel De Los Reyes

6 year Customer Service Representative

Philippines - Tests: 4

Stress tolerant customer service supervisor with 6 years of experience in successfully, prioritizing and completing tasks to meet customers’ needs. Proficient in handling complex and escalating customer service issues, reviewing customer complaints and tracking customer complaint resolution. Determined to implement earned skills and knowledge for working efficiently and productively. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

$5.00 /hr
2,068 hours