Browse Process improvement job posts for project examples or post your job on Upwork for free!

Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

Popular Process improvement Searches

Clear all filters

Francois LAURENT

Francois LAURENT

Translator English/French and IT Professional

France - Tests: 4

Through the last 10 years, I have acquired a wide knowledge and experience in IT, in both technical and management sides, as shown by my IT certifications: - Prince2 Practitioner Certified - ITIL V2 Foundation Certified - Microsoft Certified Professional - Sun Solaris Certified System Administrator - Red Hat Certified Technician - Nortel Networks Router Specialist I am now looking for opportunities to expand my experience.

$33.33 /hr
43 hours

Chuvasco Cruz

Chuvasco Cruz

SMM / Project Manager / Recruiter / Researcher / Team Leader

Philippines - Tests: 12

Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.

64% Job Success
$6.00 /hr
3,937 hours

Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Sales and Support Agency Manager

Philippines - Tests: 3 - Portfolio: 1

I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

Groups: Pro Customer Service

Associated with: Spring Events and Productions Group Inc.

$20.00 /hr
1,272 hours

Eloisa S.

Eloisa S. Agency Contractor

Team Leader | Customer Service | Quality Analyst | Data Entry Expert

Philippines - Tests: 9

Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at

Associated with: Systemcore Business Solutions

91% Job Success
$8.50 /hr
4,947 hours

Juvy V.

Juvy V.

Data Entry/Online Stores/Real Estate/PDFs/Graphic Design

Philippines - Tests: 1 - Portfolio: 5

Graduate of BS Industrial Engineering. Worked in Coca-cola Company from (2009-2012) as Route-To-Market Engineer and Operational Excellence Apprentice. Started working with oDesk full time early 2012. Exposed to all administrative work. Highly professional and business oriented. JOB EXPERIENCE: -Online store management -Lead Generator for Professionals/Commercial Businesses in Australia. -Virtual Assistant for Insurance company (Australia) -Web Researcher, mail merge, email handling etc. (Australind, WA, Australia) -Virtual/Marketing Assistant for Graphic Design and Animation (Iowa, USA) -Real Estate Assistant (Perth, WA, Australia) -Customer Service Rep/Phone Support/ Order Processor (Austin, Texas) -Real Estate Investor's Assistant ( Florida,Chicago,Iowa,NY) -PDF Manipulation (fillable PDFs/combining/extraction/ etc) many more -Transcription SOFTWARE/PROGRAM: RpData, MLS, 3Dcart, List Builder, Infusionsoft Craigslist,ebay,Amazon, Dropbox, Google Drive, Sky drive, Evernote Teamviewer, skype MS Office, Google docs, prezi Mailchimp, Adobe Photoshop, Adobe Acrobat X Pro, Adobe Sound booth, Audacity many more...

82% Job Success
$11.11 /hr
3,840 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Jan Heinicke-Clemm

Jan Heinicke-Clemm

I am looking forward to work with you

Germany - Tests: 2

I am an allrounder. Projectmanagement is my focus, but i can do various other things as - Creation and Consulting on topic cryptocurrencies - Order processing - Process efficiency optimization - Translations English-German Feel free to contact me if you have questions

88% Job Success
$44.44 /hr
89 hours

Chetali J.

Chetali J.

Financial Advisor / HR Manager / Administration Manager / Project Mgmt

India - Tests: 3 - Portfolio: 2

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Finance. I have an experience of more than 7 years in financial accounting, Hr Management and Administration Management. During the last years I have directed strategic positions with high responsibility. I am a proactive, energetic, hands on executive with strengths in direction, strategic planning, problem solving, negotiations, results oriented, team building and people development. Skills that coupled with my communication abilities, versatility and adaptability allowed me to successfully perform in miscellaneous markets and scenarios getting profitable outputs. Expertise developing profitable partnerships and forging global strategies alliances; with a strong track record of bottom-line responsibilities for new business, foreign trade, and marketing strategies. Proficiency in identifying untapped markets and business opportunities both nationally and internationally. I thrive in fast paced, deadline-driven environments. I am a results-oriented manager, with the ability to prioritize time sensitive projects and a successful background working closely with others in order to show achievable results on time. Passion for business, superb communication skills, close relationships with most important companies, solid negotiation and decision making capabilities and a vast business experience, plus a proven knowledge in global markets are my best credentials to face successfully this job´s challenge. I am convinced that my keen business insight and in-depth knowledge of improving business operations while leading strategic planning activities will enable me to achieve your most demanding expectations. Added to this, a transparent communication culture of forthright exchange, social commitment, professional excellence and ethics, and above all, the respect for human life and dignity; are my core values which have enabled me beyond my professional skills, be proud of my actions throughout my life. Finally, I am looking for new challenges aligned with my strengths and expertise; where I can play an important part in the decision-making process, and to successfully achieve the required objectives by using my experience, knowledge, and in particular, personal responsibility and effort, in order to encourage innovation, initiative and teamwork. I would be very pleased to discuss my application further with you at your convenience. Appreciating your very kind attention I close sincerely.

100% Job Success
$16.67 /hr
5,830 hours

David A.

David A.

Business Analyst, Enterprise Architect - Engineer, and Project Manager

Nigeria - Tests: 8 - Portfolio: 1

I'm a gifted Management Consultant with special focus and experience in Strategic Planning - management, Enterprise Architecture/Engineering, Products & Projects Business Process Architecture, Management, Business - Technology Management, Business Liaison, Operations - Service Delivery Management, etc. with the ability to proactively translate business/customers/users requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.

75% Job Success
$15.00 /hr
1,173 hours

Richie Zubiri

Richie Zubiri

Expert in Excel and Health Data Analysis

Philippines - Tests: 4

I currently work as a Clinical Research Analyst. What I do is handling multiple projects with multiple deadlines, utilizing multiple skills such as: * Microsoft Office (Excel, Word, PPT, Visio) * Medical Coding * Tableau 8.2 * Reports and automation * Statistical Analysis * Business Process Modeling * Health Information Management and others. These skills are what I have learned from all of my previous work experiences thru consistent enthusiasm to learn.

$4.00 /hr
25 hours