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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  2. Sheldon Harris

    Sheldon Harris

    Customer Service/Technical Support

    Jamaica - Tests: 4

    My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

    $6.67 /hr
    1,867 hours
    5.00
  3. Virgilio Manzanas

    Virgilio Manzanas

    Technical Support/Customer Service Representative

    Philippines - Tests: 5

    Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

    $3.00 /hr
    2,652 hours
    5.00
  4. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  5. Suparna Roy

    Suparna Roy

    Technical Support/Pre-sales/ /Data Entry/Research / Customer Service

    India - Tests: 3

    Professional experience over 8years with 6years on Information Security Pre-sales and Support. Highly skilled on multiple domain and field or work ranging from Technical Support, Escalation Specialist, Pre-Sales, Internet Research, Article Rewriting submitting, Data Entry, and Ads Posting. Excellent communication skills and confident enough to achieve the targets assigned within the stipulated timeframe. Enjoys being in team as a team member or take the leadership as and when required.

    $3.33 /hr
    1,153 hours
    5.00
  6. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,480 hours
    4.80
  7. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    8,207 hours
    5.00
  8. Oleh H.

    Oleh H.

    System Administrator

    Ukraine - Tests: 6

    I'm a System Administrator with 5 years of experience. Also, I have couple cPanel certificates: https://university.cpanel.net/c-summary.php?code=zzqd-532226 Currently I'm FreeLancer I can very quickly master the new system, suggest some alternative solutions etc. I'm young and experienced Linux Administrator. I can help you with server installation/configuration, recommend some hosting providers etc. I like to learn new technologies or improve my knowledge with old ones. I don't bid projects which I won't be able to complete as others do.

    $22.22 /hr
    791 hours
    4.64
  9. Asif Gohar

    Asif Gohar

    System, Network, Active Directory, Exchange, Backupexec, System Center

    Bahrain - Tests: 5 - Portfolio: 5

    Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

    Groups: Microsoft Certified Professionals

    $20.00 /hr
    270 hours
    4.95
  10. Faisal Naeem

    Faisal Naeem

    Linux/Web Hosting/Mail/DNS/NMS Server Administrator, IT Support

    Pakistan - Tests: 17 - Portfolio: 8

    An experienced Linux System Administrator with skills in CentOS/RHEL/Ubuntu/Fedora Server/VPS Configuration, Administration and Troubleshooting plus L2/L3 support expertise. I am having hands-on expertise to Mail / Web Hosting / Virtualization / Network Monitoring / Media Streaming / OpenGTS / DNS / FTP / Backup / Firewall Servers, Data center Administration and Server Security measures. My exposure to Amazon EC2, Linode, GoDaddy and Hostgator physical/virtual server environment is quite good. I am looking forward to utilize my experience and technical skills to offer quality work with client’s contentment. Possessing 08 years experience in Information Technology including 3.5 years experience in as System Administrator in Data Center (Systems Team) and currently working as Manager (Linux Systems). I have experience in administration of heterogeneous network with a variety of open source tools to provide an excellent IT infrastructure for organizations.

    $18.00 /hr
    12 hours
    4.70