Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
Clear all filters
  1. Sheldon Harris

    Sheldon Harris

    Customer Service/Technical Support

    Jamaica - Last active: 20 hours ago - Tests: 4

    My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

    $6.67 /hr
    1,645 hours
    5.00
  2. Virgilio Manzanas

    Virgilio Manzanas

    Technical Support/Customer Service Representative

    Philippines - Last active: 20 hours ago - Tests: 5

    Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

    $3.00 /hr
    2,450 hours
    5.00
  3. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 20 hours ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,325 hours
    4.08
  4. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 5 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  5. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,708 hours
    3.92
  6. Odean Williams

    Odean Williams

    Customer service representative/Virtual assistant/Technical support

    Jamaica - Last active: 20 hours ago - Tests: 2 - Portfolio: 1

    I have been a customer Care Representative for over 2 years for Amazon. My job entails providing customer service/technical support to customers. As such I understand the importance of acquiring and maintaining the relationship between you and your customers. I am a determined, ambitious, result-oriented individual that is dedicated to achieving customer satisfaction as well as meeting and surpassing the expectations of your organization. I am enthusiastic about new challenges as such, I am confident that I can perform exceptionally in a position given. I also have experience in advertising and logo design. I worked for an online advertising website called 'Tensworld' where I did some logo designs and posted ads.

    $5.00 /hr
    664 hours
    5.00
  7. Christian Rey Cabreza

    Christian Rey Cabreza

    Sales/Customer Service/Technical Support Expert | Microsoft Support

    Philippines - Last active: 20 hours ago - Tests: 4

    I have been part of the BPO Industry for almost 7 years and was able to polish my communication skills by communicating and catering service to customers from different US States from different US Businesses. (eg. Microsoft, Sony, HSBC and Comcast). I was part of an outbound sales team for HSBC for 2 years. Mainly we call customers to upgrade or sign up to HSBC's credit card options. All calls are recorded and need to pass Quality Monitoring. All disclosures need to be clear before the sale will be processed. After HSBC, I joined Comcast, where the team focus mainly on Customer Service and Technical Support. We assist Comcast Cable Subscribers. Assist them in setting up digital cable boxes to their TV, billing, activation and provisioning of their digital cable boxes. We also dispatch technicians to help and assist customers who are not comfortable doing the troubleshooting over the phone. After Comcast, I have been part of Microsoft. This is where I was able to enhance my Technical Skills by assisting customers in installing or upgrading their operating system or Office Application. I also assist customers in setting up their Outlook and/or syncing their other email addresses to Outlook. It was not necessary but I love extending my assistance to customers to provide them good service. I also did sales for Microsoft Store where in we sell different Microsot Products like Operating System, other Microsoft Application, Laptops and X-BOX. I was with Microsoft for almost 2 years. I left Microsoft to pursue different career and joined Sony wherein the team handles Chat Sales. We do consultative Selling, product promotion and order processing. I was trained to handle 3 chat windows at a time. After up selling we process the order if the customer is already interested. In the event that the customer needs time to think or assess what they really need, we provide our Inbound Sales Team Phone Number. My main goal in applying for a position here and in contacting you is to step up and learn more by getting hired through oDesk. I want to open a door wherein I can share my knowledge in each field that I was able to be part of. I also want to enhance my skills and learn more to be a competitive individual in Home Based Work environment. I am dedicated and reliable. I like to learn new things and to think outside of the box. I see to it that I give my best effort and performance in each task that I handle. Your time and trust is my key to opening the door of success. I hope to be part of your Team - Soon.

    $4.44 /hr
    2,392 hours
    5.00
  8. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 20 hours ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,321 hours
    4.80
  9. Cromer C.

    Cromer C.

    5,000+ Hrs. Wordpress Migration, Malware Removal, Security Specialists

    Philippines - Last active: 6 days ago - Tests: 36 - Portfolio: 27

    I have developed a wide range of skills that I believe useful in today's online businesses. My main competencies are: --- Wordpress site migration --- Wordpress site malware removal --- Wordpress site security enhancement --- Wordpress site loading speed optimization --- Installation, setup, and configuration (using semi-automated or manual method) --- Wordpress Multisite installation and configuration and domain mapping --- Wordpress plugin installation and configuration (both premium and paid ones) --- Wordpress theme installation and configuration to make the site identical to the theme's demo page. --- E-Commerce data entry/upload (using WooCommerce, Cart66, WP e-Commerce, X-Cart, etc.) --- PDF to Microsoft Word conversion --- Excel data entry --- Wordpress post/page formatting using CSS and HTML --- Minor site adjustments that requires HTML, CSS, and PHP intermediate knowledge --- Basic On-page SEO --- Installing, configuring, and setting up Wordpress affiliate sites --- Domain registration and DNS configuration I'm familiar with the following tools/technology: --- Wordpress --- Joomla --- cPanel (used by Hostgator, Bluehost, etc) --- WHM (used by Reseller Hosting Package) --- Linux Command Line Interface --- SSH --- .htaccess --- FTP/SFTP --- HTML --- CSS --- PHP --- SQL statements --- Hosting Providers such as Hostgator, Bluehost, Dreamhost, Hostmonster, InMotion, iPage, Fatcow, WebHosting Pad, 1 and 1, GoDaddy, Dreamhost, WP Engine, Pressable.com, DigitalOcean.com, etc. --- Reseller Hosting Package --- VPS Hosting Package --- CDN Sevices (MaxCDN, Rackspace Cloud Files) --- Plesk (used by GoDaddy) --- WebAdmin (used by Dreamhost hosting account) --- Google Analytics --- Google Webmaster Tools --- Site optimization tools: Google Pagespeed and YSlow --- Google Drive: Google Document and Google Spreadsheet --- Microsoft Word --- Microsoft Excel --- Dropbox --- Wordpress site backup plugins: BackupBuddy, WPTwin, etc. --- Skype --- TeamViewer --- MySQL Databases and phpMyAdmin --- Trello Project Management System --- Basecamp Project Management System

    Groups: Application Developers Alliance, Bluehost Developers and Designers

    $13.33 /hr
    5,599 hours
    4.87
  10. Asif Gohar

    Asif Gohar

    System, Network, Active Directory, Exchange, Backupexec, System Center

    Bahrain - Last active: 1 month ago - Tests: 5 - Portfolio: 5

    Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

    Groups: Microsoft Certified Professionals

    $20.00 /hr
    270 hours
    4.95