Customer Care, Customer Service Reprs, Tech Support

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Yakubu I.

Yakubu I.

Customer Service/Internet Researcher

Nigeria - Tests: 5 - Portfolio: 1

Experienced customer service and personal assistant professional with leadership and relationship-building capabilities, seeking challenges where my experience can be utilized to improve customer satisfaction. I expect to associate myself with a professionally driven, well-respected organization or individual by pursuing a challenging, responsible, dynamic and rewarding career and applying my knowledge, expertise, skills and enthusiasm; which will assist my career development and contribute effectively to the progress of the company. I am multi-talented and can accomplish various task due to my hard work, dedication to duty and professionalism. My clients can depend on me for optimum result in every task assigned to me.

$7.00 /hr
154 hours

Natalie B.

Natalie B. Agency Contractor

Customer Service Professional

India - Tests: 6 - Portfolio: 2

An Experienced Customer Service professional with over six years of distinguished performance in the IT Industry. As a passionate worker, my zeal for the work I do will be evident in the quality of work delivered. Also a highly motivated and ambitious individual possessing excellent ability to work in a team with great deal of professionalism. I'm also a quick learner and enthusiastic. I have a friendly, professional demeanour and am a confident multitasker, allowing me to take on several tasks at once. My skills include proficiency in all levels of Support solutions, Webhosting Support, Software Support, Networking products Support, Website Support, Wordpress Plugins Support, Windows Web server administration via Helpdesk/Ticket, Email, Chat, Remote Desktop. So I have an outstanding Customer Service skills resolving technical issues and educating end-users with excellent English proficiency. Extensive experience using Helpdesk Softwares like Zendesk, Kayako, WHMCS, Freshdesk, Smarter Track and Chat Softwares like Provide Support, Livechat, WhosOn, Smarter Track. As a Microsoft Certified Professional I have broad understanding of Windows Server, IIS , CPanel, Plesk, Installation of all version of Windows OS, Networking concepts and Backup technologies. I have done MCSA certification on Windows Server 2008 and 2012. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I look forward to working with you by performing the job to the best of my ability. An Efficient Manager at Virtual World with Proven ability to successfully analyse the support requirements and improving the productivity and managing a dedicated team.

Groups: Customer Service Professionals

$22.22 /hr
120 hours

Dreamy Rose Loquinario

Dreamy Rose Loquinario

Customer Service Manager

Philippines - Tests: 6

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with customers or senior big company executives. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well presented and businesslike. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player. Specific Job Skills: Able to communicate and motivate via written media. Able to write Understands the principles of marketing and advertising, customer service and the like. I have been with Customer service work for 10 years and have smoothly managed a team. I could do phone calls, manage a team, handle emails, create reports, do back office work and many more.

$10.00 /hr
8,808 hours

Valeria K.

Valeria K.

experienced customer service agent

Italy - Tests: 10 - Portfolio: 1

I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

$11.11 /hr
970 hours

fikar yasmine

fikar yasmine

experienced customer service

Morocco - Tests: 1

My core competency lies in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have almost 7 years of experience working in a Customer Service Industry. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I don't go for mediocrity and aims for perfection. Over the last five years, I have been employed as a Customer Service Representative in a financial institution. I have been certified as Top Banker during our training. I was promoted as Fraud Analyst after seven months. I 'm responsible for representing clients to their customers by handling calls promptly, interacting with customers to determine their needs, and providing consistent, high quality service and accurate information to the customers. During the sixth year of my working career, I grab the opportunity to work abroad as Marketing and Property Sales Consultant in a Real Estate company in Dubai. I am responsible in putting ads, promoting new construction like commercial and residential properties. I also lease/ sell properties on behalf of my clients. I am seeking opportunities for small and big business and at the same time I can provide their needs especially dealing with clients. To assume a position where I can use my out most capability and skills to contribute to the goals of the company I am working for and at the same time gain additional knowledge and experience for self development. Have Technical Support and Customer Service Experiences. Inbound and Sup Calls, Email Response and Chat. Handled Guests Relations as Front Desk Clerk.

$10.00 /hr
1,737 hours

Sharon S.

Sharon S. Agency Contractor

Customer Service Expert

Philippines - Tests: 8 - Portfolio: 41

To secure a position that will lead to a lasting working relationship at the same time provide me a chance to show my fullest potentials to a company that will provide me a space for professional and personal growth. For the past year, I have been employed as a customer support specialist, email responder, web researcher, data entry specialist, and all-around VA where on daily basis I develop, maintain and strengthen trusted client relations with both prospective and current customers using different technologies and tools, including Zendesk. I have consistently met and exceeded weekly goals and objectives.

$10.00 /hr
14,734 hours

Paula Manago

Paula Manago Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 1

I have great knowledge of customer service, where I gather a vast experience from my previous employments both locally and online over the last 5 years . During my tenure, I have assisted customers in processing orders, resolving queries and ensuring they are satisfied. I am an enthusiastic, hardworking, witty and outgoing individual with expressive communication skills and positive attitude. I am a great individual , who is very competitive and willing to go above and beyond in my field. I seek to provide excellence as a multi-tasking team player and leader. I have a vast knowledge in the fields of data entry, research and product analysis. My work and experience in these fields has given me a great opportunity to gain a deep knowledge in the fields of customer service, project management and technical support.

$10.00 /hr
382 hours

Marienneth Kathleen D.

Marienneth Kathleen D. Agency Contractor

Excellent Customer Service Associate

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

$12.22 /hr
6,401 hours

Eric Melendres

Eric Melendres

Experienced Customer Service Representative

Philippines - Tests: 2

I am a graduate of Bachelors of Science in Commerce, major in Computer Management from the University of Perpetual Help, Rizal. I have almost 10 years of experience working for various Call Centers/BPO companies. I've worked for a Satellite Cable Provider, where I handled inbound calls and emails with concerns ranging from installation/activation, billing inquiries and troubleshooting. I also have experience with a financial institution, where I handled calls regarding bill disputes, card activation and reports for lost and stolen cards. Another experience I have is working for a telecommunication Company as a Voice and Data Services Manager, where I was a point person for telecommunication projects for specific clients.

$5.56 /hr
411 hours