Customer Care, Customer Service Reprs, Tech Support

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Kyung A Cha

Kyung A Cha

Native KR-EN translator in Korea

Australia - Tests: 2

As a Korean native and fluent in English, I am able to translate from English to Korean and vice versa as well as proofreading Korean. I am a dedicated and hard worker that I guarantee 100% your satisfaction. More than 5 years of living and working in overseas, such as Australia, Maldives and UAE, made myself international in depth of understanding culture/language differences. I am a fully ready freelancer experienced as a Translator, Interpreter, Communicator, Customer Service Rep. in below area. Very punctual and responsible! -Website/App contents translation -Forex related translation: Expert level -Hotel/Tourism related translation: Expert level -General business Meeting, Email, Phone meeting translation: Many USA clients -Marketing materials translation/Localization & Internationalization: Expert level -Korean virtual assistance

$25.00 /hr
240 hours

Waruna Jayakody

Waruna Jayakody

Expert Wordpress / Woocommerce / Buddypress / PHP / HTML5 / CSS / JS

Sri Lanka - Tests: 5 - Portfolio: 20

I provide quality web development services. I use PHP, MySQL, HTML5, CSS3, Javascript, jQuery, AJAX, ExtJS, Wordpress, Woocommerce, Buddypress and other web programming technologies and platforms. Since 2007 I gained experience in e-commerce, marketplace, auction, social networking, dating and tracking application development. Websites, mobile native and web apps, Facebook and other social network applications - that's what I can create for you. Recently I started providing game development services as well. Your success is just my success. Thanks for your reading. Waruna Jayakody BSc in IT (SLIIT)

$12.00 /hr
1,070 hours

Lee Pastrana

Lee Pastrana

Property Manager/Virtual Assistant/Data Entry Specialist/Telemarketer

Philippines - Tests: 11 - Portfolio: 16

Property Manager for US Real Estate Rental Properties / Virtual Assistant for Real Estate, Data Entry Specialist, Email Specialist & Chat Support Customer Service / Technical Support Representative for 4 years in BPO Industry. Duties and Responsibilities as a Project Manager: - call companies to schedule viewings for Corporate Lets in UK - preparing contracts and send it through email - respond to tenants using standard responses - report unknown problems to management above - get contractors to show up and do job - handle tenant complaints - enforce policies - fill out eviction paperwork - follow systems as designed - consistent and reliable - check rents - text tenants reminders - manage multiple google calendars - keep all information up to date - follow up with contractors, tenants, inspectors - schedule maintenance and other misc. scheduling - Communicate with local rep, contractors, suppliers and tenants. - Outline local rep to do tasks you need done Working with Real Estate Investor in different States: 1. Jacksonville ( Florida ) 2. Memphis ( Tennessee ) 3. Lynn ( Massachusetts ) 4. Hagerstown and Frederick ( Maryland ) 5. Richmond ( Virginia ) 6. Philadelphia ( Pennsylvania ) 7. Pinellas ( Florida ) 8. Chicago ( Illinois ) 9. Charlotte ( North Carolina ) 10. San Antonio ( Texas ) 11. Saint Petersburg ( Florida )

$6.67 /hr
607 hours

Kedene Welcome

Kedene Welcome

Experienced Virtual Assistant, Blogger and Business Strategist

Jamaica - Tests: 5 - Portfolio: 9

I have been apart of the Sales, Marketing and Customer Service Industry for four years. In this industry my core competencies include: planning, organizing, analyzing information, promoting and presenting opportunities/products to customers, hence generating leads. I am proficient in using Microsoft Word, Access, Excel, PowerPoint and Adobe Reader, Hootsuite and other major social media and administrative platforms. I specialize in video-editing, detailed administrative skills, article/blog writing management skills, medical and general transcriptions, social media marketing, social selling and customer service just to name a few. I deliver high quality services and respect all projects with high expectations and time restrictions. I can add value to your business and I am looking to assist any employer in building and sustaining their business wherever necessary.

$5.56 /hr
552 hours

Renee J.

Renee J.

Web Content Consultant

United States - Tests: 4 - Portfolio: 2

I have written content for websites for the past several years. Projects have included everything from in-depth how-to articles to concise short answers to reference and homework questions. Answering questions is one of my favorite things, and I've found the answer to thousands on just about every subject imaginable. I'm not only a writer of questions, however. I'm available for writing articles of all lengths, subjects, and types. This includes, but is definitely not limited to, things like book and game reviews, product descriptions, and blog posts. Recently I completed a project creating content for an upcoming mobile phone game. Prior to that, I contributed content to an online game show hosted through a Facebook application. I'm highly interested in continuing to build my experience in creating content for video games. My other big freelancing interest is online research. Finding information on a given topic is something I enjoy greatly. If it is something that is available somewhere online, be it the best value for a couple's golf class in November or the contact information for the head of a chemistry department, I can find it. Results can be processed in an article, an Excel spreadsheet, into the client's custom interface, or any other method that is preferred.

$11.11 /hr
536 hours

Parakrama Logan A.

Parakrama Logan A.

project management consultant , Virtual Assistant

South Africa - Tests: 4 - Portfolio: 2

Over the past 25 years, I have been engaged in various projects, mainly in IT sector in Africa, Disaster management and relief services in Sri Lanka, infrastructure development projects in the Middle East and on various other missions in Europe and Russia. Currently I am working as an independent consultant on three projects; for an IT services provider (Besstel) in South Africa providing hosting/domain services and ecommerce/CRM/HRM tools. secondly, for Mzansi 4 Africa , organizing a series of Expos around the African continent, promoting the concept , "One Africa-One Nation" as their 2015/2016 theme. I am also a delegate of the IFRC (International Federation of Red Cross and Red Crescent), certified to manage projects specially in Infrastructure development/Emergency Response/water and sanitation and training volunteers. With wide exposure in different continents on various projects, I strongly believe that my experience will be useful to anyone who hires me for their projects. Being capable of managing any project with accuracy and attention to detail, my endeavour in looking for challenging jobs that need to be accomplished with great success brought me to the Upwork Platform. I am the founder of the EEI ( Entrepreneur Empowerment Initiative) in South Africa, which aims at Empowering SMEs and young entrepreneurs by providing them with subsidized online tools (Websites/ecommerce sites/CRM/HRM/CMS-VLE). No project is too small or too big, and as Nelson Mandela said, "Everything seems impossible until it is done and accomplished". It will only be a pleasure to discuss your project and find the right solutions at the right cost and I am looking forward to hear from you for yet another successful project. Thank you for your valuable time spent on my profile and I wish you all the success.

$4.50 /hr
275 hours

Evalyn P.

Evalyn P.

Virtual Assistant /Expert Data Entry Worker

Philippines - Tests: 4 - Portfolio: 24

11000+ Hours worked. I am seeking a responsible job with a long-term opportunity for professional challenges to use my skills in the best possible way.My goal is to allow myself to grow and mature through the challenges of meeting employers and co workers of different race and nationality. I'm a result driven individual and I gain satisfaction only by getting better and better in what I do.

$8.89 /hr
11,192 hours

Marjorie Floreno

Marjorie Floreno

Web Design | Accounting | Web Research | Data Entry | SEO

Philippines - Tests: 3 - Portfolio: 5

Thank you for viewing My Profile! I have a good working knowledge of many industry leading software applications such as Adobe Photoshop and Illustrator. I work to the highest standards and have an eye for detail with skills in design and organization. Completing my course projects has taught me to provide originality and quality whilst successfully meeting deadlines. - Self motivated graduate with well developed project management and IT skills combined with a flexible attitude to work. - A critical thinker with strong analytical skills - Strong team-player skills developed - Good organizational skills developed in a variety of deadline orientated situations. - Get on well with people at all levels, easily making good working relationships. - Have good presentation skills combining sound analytical research and clear verbal explanation. - Strive for quality in everything I do. My Point of view on a project is to help My clients to earn from what they wanted me to work on and to provide 100% accurate services

$3.33 /hr
431 hours

Anne Kristine Vicencio

Anne Kristine Vicencio

Web Research | Lead Generation | Email and Chat Support |

Philippines - Tests: 9 - Portfolio: 21

I have several years of customer service experience (including online and over the phone). I can handle complex customer queries, provide excellent customer experience, manage a team of agents, handle retention accounts and up sell products and services. After I left the BPO industry, an opportunity to work online was offered to me and that was the start of my home based career. My new found profession allowed me to explore my hidden skills that I was not able to use on my previous job. It honed me to become an expert in multitasking, data entry, web research, lead generation, candidate sourcing and data collection. I know how to use Mastercard SecureCode Service, Green Screen Software, E-champs, Linkedin, Google, Asana, Teamviewer, Zendesk, Mailchimp and Salesforce. I am a fast learner too so I can adapt quickly to your preferred software. If you need someone who can provide online support to your customers or get valid and up to date email address of company decision makers then I am the woman for the job.

$8.89 /hr
7,633 hours

Rajesh Gurjar

Rajesh Gurjar

MBA with exceptional work histroy

India - Tests: 2 - Portfolio: 3

A keen strategist and result-oriented leader with expertise in devising strategies aimed at enhancing overall organisational growth. Possess sound knowledge of derivatives and financial risk management best practices. Significant experience in mapping business requirements, designing customised solutions with strong analytical skills and ability to analyze business practices and define optimal procedures. Deft in conducting project valuations and industry analysis aided by good understanding of financial modelling/ forecasting and valuation techniques. Adept in the use of analyzing business plans and econometric tools for analyzing financial performance, business data and price elasticity. Adroit in preparing annual budgets, business plans, internal projections and strategizing pricing structure in volatile scenario of spiraling input costs so that bottom line goals are met. Has the ability to manage the financial operations of companies and move them into growth mode

$7.00 /hr
1,178 hours