Customer Care, Customer Service Reprs, Tech Support

Clear all filters

Igor Olhovskiy

Igor Olhovskiy

VoIP and Linux Engineer

Ukraine - Tests: 5 - Portfolio: 1

Hi. I'm a VoIP engineer, mostly using Asterisk (FreePBX) and FreeSwitch (FusionPBX). Later time have much expirience in OpenSIPS/Kamailio SIP Proxy family products. Also have a huge expirience in traditional telephony, also Video-Conferencing systems (Polycom, Tandberg). Excellence knowlege of SIP/H.323 protocols and IP networking. At EdgeWiper LLC was at CTO/Lead VoIP engineer position and successfully build a VoIP core for www.webcall.today At Odicom LLC build and supported several distributed call-centres, among them - for Domino's Pizza Ukraine. Also creating video conferencing solutions for Ukrainian offices of Bosch-Siemens and EPAM. For support scripts I'm using PHP, Python, Bash. Also, please review my profile for other successful (or not so :) ) work at Upwork (oDesk)

$30.00 /hr
159 hours

Shiela Mae Canoy

Shiela Mae Canoy

Virtual Assistant/ Costumer-service/ Data- entry Specialist

Philippines

Thank you for viewing my Profile! I am detailed and thoroughly person. I specialize in delivering quality services with respect with the strict deadlines and high expectations. I have experience as a Call- Center Agent Professional in the competent company here in our local community. I want to explore my knowledge here in oDesk my full commitment as a Free Lancer in your company is to do the best that I can with great ideas, and great creative work. I also have extensive experience in marketing, Sales agent in a heath care company, Costumer Service, Data entry, Web Researcher and Virtual Assitant. Although I am new to Upwork, I have a lot of experience that can help with your business needs . I am good in Managing Multiple Priorities, responsible, achievement-driven and goal-oriented worker who is eager to utilize my skills to the optimum level for the improvement and success of every project I have.

$11.11 /hr
246 hours

Jyoti Rana

Jyoti Rana

ITIL V3 Certified,Google Adwords Certified,Translator

India - Tests: 9

I provide services in the following areas :- 1. ITSM (IT service management) 2. Google Adwords, PPC Campaigning 3. Translation- English to Hindi and Vice- versa 1. ITSM:- I have an extensive 6 years of experience in IT Service management, based on best practices of ITIL.I am ITIL V3 Foundation certified and my work includes: Incident Management Change Management Problem Management Service Request Fulfillment. 2.Google Adwords/PPC:- I am Google Adwords Certified professional- https://www.google.co.in/partners/?authuser=1#i_profile;idtf=113950885287171400161; I have 2 years of experience in Website designing and development, setting up and optimizing PPC campaigns, online marketing. 3.Translation :- I have excellent command over English and Hindi languages. I thus offer Translation services(Hindi to English and vice-versa).

$9.99 /hr
484 hours

Evgeniy Slusarenko

Evgeniy Slusarenko

Project Manager / Developer

Ukraine - Tests: 14 - Portfolio: 9

✔ I work as web-developer during last 5 years and I work as a teamlead during 3 years. ✔ I have developed a wide range of websites using new HTML5, and CSS3 technology, Javascript, PHP, and MySQL including sites for startup companies and small businesses. ✔ I can work with standard CMS (like Wordpress, Joomla, Drupal etc.) or create new own built system. ✔ Also, I create and maintain new or existing E-commerce solutions using Magento. ✔ I provide a wide range of services - from installation of ready-made extensions, to creating their own, according to customer requirements. ✔ Confidently work with GIT and SVN. (Predominantly GIT) ✔ Have a great experience with my USA clients.

$22.22 /hr
406 hours

Catherine Santiago

Catherine Santiago

Experienced Executive Assistant

United States - Tests: 5

Hi there! My name is Catherine and I am very excited for the opportunity to support your vision by providing you with exceptional support. I am a professional Executive Assistant with over 15 years of wide-ranging corporate and private client experience. My long-term collaborative partnerships with my clients are a result of my organizational and communication skills, a positive work ethic, and the ability to work well in both team-oriented and self-directed environments. With a combination of education and real world experience, I am able to keep any business organized and running smoothly.

$20.00 /hr
301 hours

Lover Joy Layasan

Lover Joy Layasan

Data Entry Specialist

Philippines - Tests: 2

I have the ability to work with a wide range of individuals and ability to presents and communicate ideas clearly.Excellent communication and interpersonal skills ,necessary for achieving goals. Knowledge and abilities in proofreading materials for grammatical and spelling error,and keyboard skills .Enjoys sharing knowledge and encouraging development of others to achieve specific team goals open minded;committed to client satisfaction.

$3.00 /hr
300 hours

Pat M.

Pat M.

Recruiter/Sales-Marketing Representative/Account Executive

United States - Tests: 15

I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as Skype IM (Instant Messaging). In addition I've gained over 9 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Most recently I effectively utilized TeamLab/OnlyOffice CRM and Skype IM for nearly 2 years. Some of the statements past employment Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)

$24.44 /hr
1,459 hours

Levi Cardoza

Levi Cardoza

Legal Writer/Wordpress/Digital Marketer

Philippines - Tests: 10 - Portfolio: 8

I am a graduate of Bachelor of Arts in Interdisciplinary Studies major in Political Science and currently studying Bachelor of Laws. I am proficient in speaking and writing in English as it is the medium of communication in our University. As part of our curriculum, Microsoft Office is being taught to us to be used for our projects and requirements in school. Hence, I am proud to tell you that I am an expert in Microsoft office. I have an experience as actual assistant of the CEO of the Philippine Coconut Authority for one year. Data entry, Web research, Article Writing, Email handling, Schedule organizing, and Marketing are part of my work as assistant. In addition, I also know how to develop a wordpress website and I have skills with regards to SEO and social media marketing. As a professional, I am responsible, hard working, and dependable with good personality and communication skills. My goal is to have a full time job here in oDesk. Although this is an online job, I take it seriously and if possible, i will make this as my career. I have my own personal computer with good internet connection for any job. I can dedicate sufficient number of hours a week for any job. I guarantee that I will do my task on time and correct depending on the client's preference.

$10.00 /hr
699 hours

Jennifer Y.

Jennifer Y.

EXPERT ENGLISH WRITER, VOICE TALENT, BLOG WRITER, MARKETING PERSON

Philippines - Tests: 4 - Portfolio: 3

My main competency is my ability to adapt to any working environment. Skilled in both writing and speaking the english language. I have maintained a blog, expert in Cool Edit Pro for audio production, adept in the changing trends of the internet, and currently works in a radio broadcasting company that enables me to enhance more my skills everyday.I am a people-oriented individual, and loves to expound on the challenges ahead.

$7.78 /hr
2,982 hours

Jonrel Therese Gepilga

Jonrel Therese Gepilga

Live Chat and Phone Support Representative

Philippines - Tests: 2

I am an experienced Customer Service and Technical Support Representative for years now and working with BPO Companies helped me a lot in developing my skills and enhancing my work ethics. I am confident, an excellent communicator and computer literate. I am familiar with tools such as -- Microsoft Office, Google Docs, Softwares and Platforms, Apps, etc. I believe that I can prove myself by performing the tasks and responsibilities assigned to me and I am always open to new learning and tranings for my own personal and professional growth.

$5.56 /hr
1,897 hours