Customer Service Advocacy
I am a Computer Engineering graduate with 10 years experience in the BPO industry.
I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations mainly for Customer Service, Client and Project Management, Process Improvement, Sales, CSAT and RMA.
I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support.