Customer Care, Customer Service Reprs, Tech Support

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Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: https://www.linkedin.com/in/lisa-manukyan-8b585b22?trk=hp-identity-name Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
26 hours

Michael B.

Michael B.

Customer Service Team Lead

Dominican Republic - Tests: 18

My experiences include Customer Service, Ticket, Chat, Email, Social Support Agent, Content Management, Project Management, Zendesk, Pivotal Tracker, Asana, GitHub, MS Office. Managing Customer Service teams. Sourcing, recruiting and training CSR's, translation English to German, Web and Market research, Organizing and implementing online Anti-Piracy services for software and book publishers. From my long term working experience in the service industry and being self-employed, I learned how to meet and go beyond every customer's expectations with service that sells. I also offer onsite services / consulting for those interested doing business in the Dominican Republic, Translation Spanish-German, English-German.

Groups: Customer Service Professionals

$16.67 /hr
19,371 hours

Farah Mia

Farah Mia

Customer Service Associate

Philippines - Tests: 2

There is no worst job in the world if you put your heart into it. Related to that is the concept of happiness in every profession where one's soul is happy, not one job is tiring. Writing has always been my passion that is why I never hesitated to take and to finish my bachelors at the University of the Philippines, College of Arts and Letters. The years spent reading countless numbers of literary pieces and prose have made me become who I am today. My decade of experience with corporate lawyers also contributed more to my writing experience.

$4.32 /hr
743 hours

Silvia D.

Silvia D.

Translation / Customer Service / Recruitment

Portugal - Tests: 12

Benvenuti! Stretch your legs under the desk and relax, for you have just found a candidate that can enrich your project with high commitment and creativity. I am a young professional in the area of customer service, with deep knowledge in Human Resources - Recruitment dept. At the moment, I am a Multilingual Recruiter and I am also completing my MAs in Cultural Anthropology in Portugal. I have several years of experience in the translating (English-Italian, Portuguese-Italian), which have provided me with intuition and sensibility for linguistic nuances and contexts. I consider myself a fast-learner with an eye for details, and I value honesty above all. Also, I have always worked and studied at the same time, and that has given me problem-solving skills and flexibility. So if you are seeking for quality and reliability, why not discussing further about a collaboration?

$8.00 /hr
0 hours

Jonathan Tabora

Jonathan Tabora

Experienced Customer Service Representative

Philippines

Full time customer service representative. Can work under pressure and can do multi tasking. Computer science graduate.

$7.00 /hr
0 hours

Filemon Jr L.

Filemon Jr L. Agency Contractor

Customer Service / Technical Support Professional

Philippines - Tests: 5

More than a decade experienced and working into a top 500 company around the world is a way were I have developed my skills and have been successful. Being positive, aggressive, goal/ result oriented brought me to exceed the expectations of the people I am working with. My education creates a lot of opportunity to become a leader and improved my skills. From 2000 up to now, I worked in a Call Center environment catering Customer Service, Sales and Technical Support servicing different region around the world. My core proficiencies is into Technical Support handling different problem both hardware and software and resolve customer issues in timely manner. Also, I handled Level 2 escalations and reports through email, phone and chat support. With this, I am eager to help you and I would like to be part of your success. As a summary of my gained experience as a Contractor is as follows: • Level 2 Technical Support - hardware and software • Customer Support Professional / Team Lead • Technical Support for Live-Chat/Email and Phones • Remote Desktop Support • Handle Back-End Escalations

$5.00 /hr
2,033 hours

Mariam Khaled

Mariam Khaled

Writer and customer service representative

Egypt - Tests: 8

I have a BA in English literature and Translation. I worked for a year and half in Customer service "Email, live chat, phone calls". I also worked in Fundraising, Sales and Translation. I love business and writing. I'm an eager person to learn more and try new things.

$5.00 /hr
0 hours

Cherrie Amor Castillo

Cherrie Amor Castillo

Office Manager/Customer Service Manager

Philippines

Over 8 Years experience as a Business Support Manager in a Contact Center /BPO out of Manila, Philippines  Oversee the daily operation of Business Support Team, Sales Team and US clients.  Managing the day-to-day support of US clients by providing the best possible service via phone, email, or chat.  Provides technical support on the Calling card Platform and CRM issues of our US clients.  Responsible for acquiring and client care of our US clients.  Provides basic product training, CRM access, rate product and commission to Sales Team  and US clients.  Resolves escalated issues from Business Support Team, Sales Team and US Clients.  Provides regular update and reports to the Assistant General Manager and the President .  Responsible for the rate product formulation and implementation.  Responsible for the management and implementation of Win back, Email and SMS Campaigns.  Experience working with different ethnicity for more than 8 years.  EMPLOYEE OF THE YEAR (2006)  RECEIVED LOYALTY RECOGNITION

$7.00 /hr
0 hours