Manoj Singh B.
Expert Medical Biller/Customer Service Specialist
An Upwork Professional who intends an excellent service and produces quality results in a timely manner,so I can make a positive contribution to my employer. I derive satisfaction from listening to Clients queries and providing an effective solution either by live chat, email, ticket or phone support. I have worked with many international organizations helping them with customer support/Back office Support.Considering myself to be an excellent customer relationship manager. With me you don't just hire a service; you hire results, professionalism and accuracy. What makes me unique is my ability to learn and communicate effectively.
As a Medical Billing Expert/Customer Support Expert with superb capability in typing skills, paying great attention to details & follow the instructions carefully. I am hardworking, fast learner, organized, dependable person with an outstanding English communication skill. Finding work at Upwork is a challenging but a rewarding experience.
I have extensive experience in Medical Billing (over 13 years using various different systems)/Customer Support and a Certified HIPAA Professional.Friendly, loyal, and dedicated individual who has an ambition to succeed in any given environment. I am an avid and quick learner, and am always up to a challenge whatever the situation. I get along well with others, self motivated and work efficiently on my own and seeking a Remote/PRN/Part Time Position.
Have Experience in US medical billing for Government Aided Hospitals,Clinics,Telemedicine and Hospitals
1.Managed Hospital Billing for providers and there Appointment Scheduler(www.nimbleschedule.com), Charges & Pharmacy Department besides performing Demographics, Charges,Payments,Clearing House Rejections, & Denials for NHSI California, Pharmacy and Dental Billing.
2. Manage Charges & Payment, Hospital/ Long Term Care/ Outpatient Billing for Providers and Denials for mental group California, Arizona, Michigan, Montana, Pennsylvania, Arkansas, New York Working for providers providing Telemedicine from different states.
3. Also Worked for clients doing Internal Medicine, Gastro, Physical Therapy.
I have worked on full RCM cycle in the last 13 years from the given below
(a)Insurance Eligibility and verification of patient’s health benefits from insurance carrier’s website and through Phone.
(b)Create appointments on scheduler while receiving patient calls
2.Patient Demographic Entry,Payment Posting
4.Claim Submission(Primary & Secondary Insurance)
(a)Accounts receivable analysis with corrective and preventive actions and decision making for Collections.
(b)- Strong claims follow up on denials from insurances like Workers Comp, Medicare, Medicaid, BCBS Semi Government, Managed care and Commercial Insurances (Aetna, BCBS, Cigna, UHC, Oxford etc...)
With work experience on the following PMS and EMR Software
2. Eclinical Works
4. Next Gen
5.Companion Practice Management
6. Medical Manager
9. GE Centricity
10. Office Ally
2. Asthama & Allergy
10.Therapy (Physical, Occupational, Speech)
Having Great experience in Client Collaboration Tools like
4 Adobe PDF reader
6. Team Viewer,Logmein,Remote Desktop
Involved in Team Management with focus on optimum utilization of available resources, compliance to delivery schedules & other SLA parameters in addition to conducting training sessions and providing production reports to senior management based on requirements.Give the best I have to fulfill the task assigned. To continually grow, learn additional skills, and to gain experience in this ever-evolving technology.