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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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John Eric L.

John Eric L.

Telemarketing, Appointment Setting, Tech Support, Customer Service

Philippines - Tests: 5

I have twelve (12) years of significant experience working for outsourced and home-based international call center companies here in the Philippines. I am highly-skilled with outbound, technical, and inbound accounts. I am patient with customers, yet I do not compromise the company’s policies and procedures. My typing skill is 65 wpm. I am able to work with minimal supervision. I have been doing home-based call center work since 2007 and I have the following equipment and facility to ensure maximum work efficiency: o Private computer room o Desktop and laptop computers o High speed internet connection (up to 6Mbps) o VOIP service (Vonage; unlimited calls within USA) o USB headset

$11.11 /hr
265 hours

Rolinda P.

Rolinda P. Agency Contractor

Staffing Manager/Customer Service, Appointment Setting

Philippines - Tests: 2 - Portfolio: 12

I am looking for long term opportunities where I can apply the skills and knowledge I've gained through my many years of experience in Recruitment, Appointment Setting, Customer Service and Virtual/Admin Assistance.I can very well adjust to different working environment, detail oriented and a great team player. I can follow instructions well and execute effectively. I can deliver task on time and efficiently,

Associated with: Online_Workers Association Agency

92% Job Success
$5.00 /hr
9,961 hours

Lady Grace Theresa Belarmino

Lady Grace Theresa Belarmino

Project Manager, Account Manager, Team Leader, Advertising Lead

Philippines - Tests: 14 - Portfolio: 12

I always strive for excellence in anything that I do. I don't compete with others but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate high level of motivation not only to myself but to the people I work with. I make work fun and exciting, learning new skills and techniques is a must. I am very confident that I can perform well in any task given to me because I know how to set my priorities, manage my time, produce results and outperform myself. All the clients that I have worked with understands all of this because my work generates results. They all know that I have the passion to make their business my own treating each cent they spend as my own investment.

$15.00 /hr
4,223 hours

Czarina Ann Go

Czarina Ann Go

Virtual Assistance, Email Support, Customer Service, Chat Support

Philippines - Tests: 1

Seeking stable online job based at home. I worked as a virtual assistant almost 3 years now and was trained and worked on array of tasks. At the same time, I also tried working as a front desk officer/membership consultant in an elite fitness club and after that job I worked on a call center as a Reservations Sales Specialist for almost 14months. And employed for 14 months on a BPO company and was awarded as 3rd top agent for 2011. I am optimistic that whatever field I may be, I am to excel.

$5.56 /hr
1,660 hours

Joyce M.

Joyce M.

Diverse Experience as a VA, Business and Manufacturing Administrator

Jamaica - Tests: 5

Detail oriented, reliable and self-motivated administrative professional with exceptional interpersonal skills and a positive 'can do' attitude. My background includes over 15 years of extensive experience in various areas of Business Administration. A fluent and articulate communicator who delights in working behind the scenes to keep busy professionals organized. I currently work as a Virtual Administrative Assistant where I handle online calendar management, schedule meetings and appointments across different time zones, provide assistance with the day to day operations of the business, maintain the company's website as well as prepare and schedule email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing, providing Point of Sale system maintenance and user support for a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of my professional career (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which will allow me to utilize my skills and experience in these areas while allowing me the opportunity to continue my professional growth.

$11.11 /hr
1,559 hours

Christine P.

Christine P. Agency Contractor

Professional Virtual Assistant, Customer Service, and Support rep

United States - Tests: 4 - Portfolio: 1

In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

Associated with: oDesk Payroll, ToDoListDone

100% Job Success
$14.00 /hr
5,861 hours

John Maverick Elizalde

John Maverick Elizalde Agency Contractor

Appointment Setter,Telemarketer,Data Entry Specialist and Sales Agent


Hi! This is John. I worked as a Customer Service Representative at Convergys Philippines Services Corporation Baguio under the account DirecTV USA. I handled calls from our customers located in the United States. I was in charge of reviewing our customers' bills and explaining the charges on their accounts, taxes, processing and verifying their payments, reminding them about their due dates, disconnection notices, reactivation of their accounts, general inquiry, modifying their plan/package, resolving technical issues/concerns, offering and selling pay-per-view movies, mixed martial arts and boxing matches, sports subscriptions, adult channels, international channels , modifying and confirming orders and also setting appointments for technician visits. Now, I am working with VWP Manpower Agency as an Appointment setter, Telemarketer and Sales Agent. I always assure quality and accuracy in my work and I am flexible with my working hours. I do everything with passion, a smile and good vibe. Thank you and I can't wait to get the work done for you! Have a wonderful day!

Associated with: VWPMA Business Development I

$5.56 /hr
15 hours

Marienneth kathleen D.

Marienneth kathleen D. Agency Contractor

Excellent Customer Service Relation and Administrative works.

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

Associated with: Dream Team

$12.22 /hr
5,524 hours

Jaime H.

Jaime H.

Proofreading, *Customer Service, English, Spanish, Translator*

Colombia - Tests: 12 - Portfolio: 1

Over the last several years, I have had the joy of building a successful career as a freelance business services provider. For a Colombian-American, having returned home after a very long time, this has truly been a blessing in my work life. I have had the opportunity to work with many different entrepreneurs around the world in a wide variety of projects that include some of the following: Translation Tourist guide Customer Service Translation & Localization Social Media Marketing Telemarketing General Project Management and Administration Virtual Assistance Data Entry Appointment Setting ...and other expertise.

Groups: oTranslators

84% Job Success
$11.11 /hr
1,426 hours

Arleen N.

Arleen N.

Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

Philippines - Tests: 6 - Portfolio: 3

My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

70% Job Success
$11.11 /hr
117 hours