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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Elijah Shaw

Elijah Shaw

Customer Service Specialist | Virtual Assistant

United States - Tests: 8

I have over 12 years' experience in customer service in a wide range of industries. Combining skill and knowledge in a wide variety of office products with motivation and dedication to results, I specialize in providing quality services with high standards under strict deadlines. I have the time management skills and fully equipped and dedicated home office to bring value to your business and help you succeed. Expertise: Customer service Microsoft Word Microsoft Excel Google Docs, Gmail, and Calendar E-mail handling CRM (Customer Relationship Management) software Spreadsheet creation Scheduling Outlook Outside of work, I like spending time in nature, enjoying life to the fullest. I'm an active person that enjoys running, biking, and the occasional camping/fishing trip. I also have a wide range of hobbies from LED lighting and aquariums to gardening and homesteading. Thanks for stopping by my profile!

$11.11 /hr
333 hours

Md. Shariful Arafat

Md. Shariful Arafat

Customer Service and Virtual Assistant Expert

Bangladesh - Tests: 3 - Portfolio: 1

I am an expert in providing Customer Service and Virtual Assistance who always works to prove the loyalty, flexibility and professionalism. 360 degrees of close commitment to quality make me different from others in the market. I am a quick learner and a good listener, multitask lover. Doing challenging work is my passion and client's positive feedback is my motivation.I work with complete responsibility to put a significant contribution to the continued success of my respected client.

100% Job Success
$4.44 /hr
197 hours

Susan K.

Susan K.

Customer Service/Virtual Assistant/Data Entry

United Kingdom - Tests: 12

I have over 20 years of administrative experience and offer a wide range of skills including proficiency in Word, Excel and Powerpoint. Most recent employment in the UK was as a compliance officer in the compliance department of a financial services institution investigating the mis-selling of endowment policies. This work involved customer contact, calculation of compensation due and updating of databases. During my time at Abbey Life I gained my Financial Planning Certificates 1,2 and 3 as well as the CeMap Bridge Paper. I am well organised, thorough, work on my own initiative and with excellent communication skills. I am now based mainly in Bulgaria and started working "virtually" in September 2012 as a Virtual Assistant for a property lettings agency for whom I still work on a part-time basis. This work has given me experience in using applications such as Zendesk and Trello and I organise the office using Google calendar and Outlook. I answer incoming calls from landlords and tenants and also make outbound calls to prospective tenants.

100% Job Success
$11.11 /hr
1,198 hours

Shiuli Saha

Shiuli Saha

Virtual assistant and customer service representative

India - Tests: 1

Hi, I am a travel and tourism professional and work from home ,quite smooth at using Internet.I have a good knowledge in Data Entry, Microsoft Excel, Word, customer service and dedicated towards my work .Also expert in interacting with clients over phone.

$6.67 /hr
451 hours

Robert Borden

Robert Borden

Hire a hard worker that is dedicated to your job.


I recently moved to Santiago, Chile and am interested in some freelance work. In my previous position I had a range of responsibilities as follows: retrieving, reviewing, correcting, and processing files; coordinating processing issues/procedures with Executives from outside clients as well as in-house staff; assisted in establishing new FTP connections; generated reports for both in-house and external members of management; created Visual Basic scripts to format reports in Excel; and overseeing the conversion of .pdf documents, and the subsequent importing of them into the company database, followed by reviewing the documents for accuracy. In past jobs I have held the role of customer service rep. and sales agent. I am currently completing the last year of my Bachelors degree in Software Engineering. I recently have worked with Netbeans IDE, Adobe Dreamweaver, and Visual Studio (VB.Net). Please consider me for your upcoming project.

$12.00 /hr
4 hours

Donna Teano

Donna Teano

Project Management, Virtual Assistant, Customer Service and Marketing

Philippines - Tests: 12 - Portfolio: 2

Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

100% Job Success
$7.78 /hr
5,348 hours

Jade richelle S.

Jade richelle S.

*Virtual Assistant -Customer Service Expert*

Philippines - Tests: 7

I have worked in different companies which helped me improve and develop a wide range of skills. I have been a customer service representative for a telecommunications account, accounts manager for a collections account and a sales representative as well. I also have a very high rating when it comes to quality. I have: * Excellent organizational skills *Proven quality for customer service/relation * The ability to work efficiently and accurately under pressure *Strong time management skills, including the ability to prioritize tasks

$6.00 /hr
82 hours