Experienced Virtual Assistant & Project Manager
Masters of Arts in Economics from D.A.V.V. Indore.
Bachelor of Science in Electronics from D.A.V.V. Indore 1996-99
Diploma in Computer Application (DCA)
CCNA - Cisco Certified Network Associate. (ID NO: CSCO11262822)
MCSE/MCDBA - Microsoft Certified System Engineer and Database Administrator.
RHCE – Red Hat Linux Administration, course completed.
Career Course in Hardware and Networking from NIS Indore 2002-03.
1) Virtual assistance
2) Social media management
3) Web server management
4) Website content management
5) Corporate Credit Building
MS-Office(2000/2003/2007/2010), MS-Outlook, Internet.
7) Operating System
Windows 95/98/XP/7/2000/2003, Red Hat Linux 9.
Windows 2003, Windows 2000, Windows NT and Red Hat E4 Linux.
Cisco 2500, 2600 and 3800 series.
Cisco Catalyst 2950, 3750, 3560 and 4506.
TCP, IPv4, ICMP, RIPv1, RIPv2, OSPF, IGRP, EIGRP, BGP.
VLAN, VPN, Wireless and VOIP.
? Systems experience.
? Documentation experience.
? Project set up (Govt. Or Pvt.)
? Training of IT staff in technical matters.
? Managing relationship with clients.
? Distributing franchise and give full support.
? People management.
? Project management.
? Project Planning.
? Co-ordination of inter departmental work.
Training Non-IT staff.
Managing client relationship.
? IT – infrastructure support.
Client support & service delivery.
Providing data and voice services to customers as per requirements.
Provide network requirements and bandwidth allocation as per business needs.
Provide support for servers, switches, routers and firewalls.
Provide LAB administration for business units.
Establish new or old transitioned projects.
Co-ordinate with internal departments for prompt delivery of services.
Maintain business unit's data for uninterrupted IT services.
Provide remote assistance for technical issues.
Knowledge of Configuration and set-up of Cisco routers and switches.
Knowledge of VLAN and Access list.
Knowledge of user account management in Windows via web tool.
Knowledge of Active Directory Domain.
Installation, configuration and troubleshooting of Windows and Linux.
Troubleshooting of network link & wireless problems..
Hardware support for laptops and desktops.
Network port-patching of switches and setting up of IP phones, Polycom and Cisco IP Communicator.
Installation and troubleshooting of networks based on thin, thick and all structured cabling.
Remote administration with the premises and between premises
Re-engineering networks with latest technologies (terminals, VPN, in-house mailing, IP masquerading etc.).
Managing installations of servers, desktops and laptops.
Implementation of hardware and software RAID.
Implementation and maintaining Hybrid networks based on Linux and all Windows versions.
Providing FMS to our clients for data backups, security, and anti-virus management.
Providing DBA support to our clients with online database connectivity and data management.
Monitoring performance and resolving bottlenecks as and when required by IT Manager.
Playing Cricket & Badminton.
Represented Govt. Post Graduate College Mhow Cricket Team as a Captain.
Represented KHO-KHO and football team in inter-school tournament.
Sports secretary in School.
Honest, Hardworking, Positive Attitude, Good Team Player and Punctual.