Customer Care, Customer Service Reprs, Tech Support

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Sara Heller

Sara Heller

Customer Service Supervisor

United States - Tests: 14

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am fully computer literate and have extensive experience with Microsoft Office. I have been trained on on numerous help desk platforms including Zendesk, Desk.com, HelpScout, Groove, and Freshdesk.

$22.22 /hr
362 hours

Laurel Hanna

Laurel Hanna

Customer Service Representative

United States - Tests: 1

- I specialize in Customer Care to provide quality service to individuals. - I enjoy working with all age groups and encourage the production of goals to produce accomplishments, minor and major. - I own a running blog that is slowly gaining momentum, as i continue to sharpen my writing skills and provide appealing content. - I'm a very quick learner and can be used for any service that requires patience, perseverance and an overall positive attitude.

$8.00 /hr
33 hours

Christina LaCrosse

Christina LaCrosse

Customer Service Professional

United States - Tests: 8

Good AM/PM! Thank your for taking the opportunity to view my profile. I am an experienced customer service agent who has worked for a multitude of different corporations over the years; I am versed in the laws of HIPAA, the style and context of ASL Gloss (for Deaf patrons), appointment taking, and guest recovery. I am currently the Guest Services Manager at my hospitality job; my main job being answering e-mails, reviews, and following-up with guests regarding their stay. I have attended college, and, while I hold no degree, I have a firm grasp of the English language, am a frequent user of the Oxford comma, and understand grammar through my studies in foreign language. While I'm not yet bold enough to say I've mastered any other languages, I am on my way to learning as many as I can and have expanded my vocabulary as a result. For my personality: I am very empathetic to other's needs, and I do not take criticism personally. I have learned that the best time to do anything is right now, and have incredible scheduling and time management skills. Overall, I'm here to give prospective employers the piece of mind that their valuable customers are being listened to, understood, and taken care of.

$9.00 /hr
43 hours

Kimberly Torchy

Kimberly Torchy

Experienced Customer Service Professional

United States - Tests: 10

- Virtual Assistant with excellent time management and organizational skills - Customer service professional with exceptional customer retention skills - Superior communication and active listening skills - Experienced in working independently - Able to quickly absorb new concepts, retain and apply them - Outgoing, people person, bringing enthusiasm and accountability to your business and taking ownership for my responsibilities and care in my role

$17.78 /hr
586 hours

Santino Oteri

Santino Oteri

Italian Customer Service Specialist

Italy - Tests: 2

Ciao, I am a Customer Service representative specialized in Italian market. During the last 4 years I've helped international companies to connect and help their italian customers using email, inbound and outbound calls. I have used several CRM system such as Producteev, Trello, Slack, Smartsheet and some other custom made by my clients and I have experience with several office softwares like Microsoft Office Suite and Google Online Office Softwares. I am a fast learner and I like to always find more productive software solutions for my employers. I am confident, friendly and professional and I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

$11.11 /hr
264 hours

Paula S.

Paula S.

Skillful Customer Service Manager

Canada

I am a customer service professional with over a decade of experience in serving the public. Six of those years have been spent in a supervisory role. As a Customer Service Manager I led the customer service team in ensuring that customer complaints and questions were dealt with in a professional and courteous manner. I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also possess excellent leadership and supervisory skills. I always rise above expectations when taking on a position which has earned me several customer service awards. In addition those on my team often speak highly of my ability to be consistent and fair in my dealings with both employees and customers. I would love the chance to bring these skills to any organization. I am confident you'll find me to be the best candidate for the job of Customer Service Manager. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I have all the necessary office equipment including computers, printer/fax machines, phone lines, headsets, up to date computer programs and work space in a professional setting. I have many years of experience working from home. I am passionate about working from home as I get my best work done this way.

$30.00 /hr
67 hours

Katherine S.

Katherine S.

Customer Service Rep.

United States - Tests: 1

Thanks for taking the time to see my profile. My name is Katie and I am 29 years old. I speak English as my first language and intermediate level Spanish. Also, please check out my video to get an idea of how I sound speaking English and my personality. Can't wait to meet you! Offline Work Experience - Most of my offline work experience has been childcare related (nanny, kindergarten teacher) and massage therapy (yoga massage and meditation). Online Work Experience - My online work experience includes teaching English, customer service, blogging, data entry. My hobbies and interest - I am really interested in stretching, meditation, reading, nature, nutrition, nature, children, and love. :) I am open to speak to anyone who feels that we are a good match and I look forward to helping and growing together. Take Care, Katie

$16.67 /hr
2,144 hours

Sara P.

Sara P.

Customer Service Expert

United States - Tests: 5

An enthusiastic, motivated professional with nine years of Customer Service success (online, over the phone and in person) and two as a personal assistant. I specialize in live chat, help desk and email support. For the last two years, I’ve worked with Infusionsoft, Zendesk and WordPress to effectively communicate and build rapport with customers, process orders and refunds, collect data and improve the Customer Service strategy. I also have a solid background in administrative support, project management and web research. I'm dedicated to providing top notch service to keep your business thriving!

$16.67 /hr
1,100 hours

Nadia Cepraga

Nadia Cepraga

Transcription / Customer Service / Translation

Romania - Tests: 2

I studied music for 15 years and have been part of a jazz band for about 7 (during high school and college). I still enjoy singing and recording. I won a few awards in students competitions (one of them being the Sibiu Students Festival). Since graduation, I worked in Customer Service for almost 5 years (during 1 year, also providing support in Export Logistics). I speak a few foreign languages. I enjoy and am used to working with people from all over the world. The few foreign languages I speak are a great support in building such long-distance business connections.

$7.00 /hr
12 hours

Cynthia Hackley

Cynthia Hackley

Customer Service Support & Assistant

United States - Tests: 10

People always look for others with experience and stuff so they don't have to worry. Sometimes the right person your looking for it the one you can teach how you want them to be. The purpose of learning is growth, and our minds, unlike our bodies, can continue growing as we continue to live. ~Mortimer Adler About me: I can type. I like to search things online. I can talk very well to people. I LOVE LEARNING NEW THINGS! I am very easy going and a happy person for the most part.I want the chance to be able to learn how to do more with working online. This way I can be happy with myself staying home with my son and being able to provide a household income! P.S. I do not like Skype

$10.00 /hr
1,945 hours