Customer Care, Customer Service Reprs, Tech Support

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  1. Allyn Ramos

    Allyn Ramos

    Data Entry/Web Research/Excel/Lead Generation

    Philippines - Tests: 4 - Portfolio: 6

    Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I believe that learning is a continuous process; however, I could definitely assure you that I will perform the job to the best of my ability.

    $7.78 /hr
    13,491 hours
    4.51
  2. Julie S.

    Julie S.

    Project Manager, Executive VA to the CEO, Customer/Client Support

    Philippines - Tests: 7 - Portfolio: 2

    I am a highly capable professional with over 5 years of customer relation and sales experience. I have a solid background in customer relationship and account management. I also have experience in team and project management. I can work with very minimal supervision. I have a fast and reliable internet connection, headset with noise cancellation and quiet working place.

    $8.89 /hr
    4,310 hours
    4.71
  3. Kathlyn A.

    Kathlyn A.

    Article writer, Blog writer, Content Writer

    Philippines - Tests: 5 - Portfolio: 7

    I believe that the heart of every site is its content. I have good command of the English Language as evidenced by the high scores I got from the odesk tests. My goal is to provide top quality articles to every client each time. With me, you can be sure that all articles are well thought of, informative, interesting and unique.

    $10.00 /hr
    2,207 hours
    4.91
  4. Sherry Lee Ann Tena

    Sherry Lee Ann Tena

    Agent Manager, Team Coach, QA Analyst, Google Places Expert

    Philippines - Tests: 3

    Sherry Lee Ann H. Tena is an experienced call center representative boasting an almost eight-year exposure to the BPO industry. She started as a regular customer service representative, which has led to various promotions, including Quality Assurance and Resolutions Experts posts on two different financial accounts. She is good at multitasking, adapts to changes easily, handles stress well, and requires minimum supervision when assigned a specific task. She's keen at details and good in analysis and issue resolution.

    $6.67 /hr
    8,174 hours
    4.71
  5. Marc A.

    Marc A.

    Data Entry, E-mail Technical Support, VA and more...

    Philippines - Tests: 10

    With 15,000+ hours of work experience in just six years, you can be assured of quality results for administrative support projects ranging from technical support to website content management. Five-star feedback rating since 2008; you get best results at an affordable rate. Other skills/experiences include data entry/mining, virtual assistance, document editing, CRM data input, and Web research. Able to quickly learn and adapt to new tools/software essential to a company's operation.

    $5.50 /hr
    17,500 hours
    5.00
  6. Mydith B.

    Mydith B.

    IT Supervisor with more than 10 years of BPO experience

    Philippines - Tests: 17 - Portfolio: 34

    Jobs/projects that I'm excellent at: - web design (Dreamweaver, HTML, CSS) - graphics artist (Photoshop CS3) - email marketing expert (ConstantContact and MailChimp) - technical support (non-voice) - customer support (non-voice) - team leader - writer Technology that I am highly proficient in: - MS Office (including Excel w/ VB Programming) - Google Apps - Adobe Photoshop CS3 - Adobe Flash Professional - Adobe Dreamweaver - LDAP using Apache - CSS and HTML - Windows Server 2003/2008 - PBX VOIP - Sabre Red Workspace - EAN Chameleon - Wordpress and Blogger - ConstantContact and MailChimp I am a graphic artist and web designer that is very keen to detail. I keep it a point to maintain an excellent work ethic when dealing with my employers and clients regardless of the setting, may it be within or outside oDesk. I always set expectations on what I can and cannot do within the timeframe provided by the client. When I know that I do not have the knowledge required to meet if not exceed the expectations of the client, I will not accept the contract. I am proficient in SEO which is very critical in web marketing. I have a strong stand against plagiarism which is why I always write original factual or fictional articles. I strongly believe that my English skills, both verbal and written are excellent. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My knowledge in graphics design started 10 years ago with Adobe Photoshop. I have designed logos, banners and wedding invitations for various clients over the years. I have the same number of years of experience with web design, starting from just using notepad down to using Dreamweaver CS5. I usually incorporate java along with some php and css to exceed the expectations of the clients. My experience with technical support includes more than 4 years as a software/hardware support (phone and email) level 3 for a well known computer manufacturer. I am a Dell Certified System Expert for more than 5 years. I have more than 4 years of experience as a systems and network administrator for one of the most well known online travel agency in the US. I can also manage a team regardless of the setting. I have more than 3 years of experience in managing a team of technical support agents for Dell and running the IT department of a BPO for more than 5 years.

    $13.00 /hr
    4,396 hours
    4.56
  7. Emmanuel C.

    Emmanuel C.

    HR and Administrative Support, Data Entry

    Philippines - Tests: 8

    Career Goal: To be able to have an opportunity in a reputed company where I can complement my skills and contribute in the most effective manner. To be an asset and an effective individual to serve and entertain different range of customers in the most ethical way. Key Strengths possessed: 1. Successfully designed, developed, and managed live use application for Microsoft Excel (e.g. spreadsheets for Inventories, Payroll, Financial Statements and etc. with corresponding cell formula for Data Entry/Encoding) with my previous employments. 2. I strive for continued excellence, always ready to take challenges especially when new technology/system is introduced. 3. I provide exceptional contributions to customer service for different range of clients. 4. A multitask person that manages projects and deadlines effectively. With great precision and dedication drive which makes most of the job I handled successfully and perfectly done.

    $5.56 /hr
    8,073 hours
    5.00
  8. Andre Barbosa

    Andre Barbosa

    Journalist, translator English-Portuguese, DE Contributor

    Portugal - Tests: 3

    I'm a lot more than you're about to read on the next two sentences. I'm a professional journalist with over 13 years of communications experience willing to diversify into opportunities in the media, translation, hospitality and customer service industries, in or outside Portugal - where excellent verbal and written Portuguese could be an asset - I've scored 5.0 translating English to Portuguese on oDesk Language Test. I'm a well travelled guy, a food and wine lover, an avid reader, a brother, a friend and a son who, from early age, knew exactly what he wanted to do. I'm a fast learner, polite, well educated and a team player - and a leader if you want me to be. Just test me. KEY SKILLS & EXPERTISE • Attention to detail and trustworthy interpersonal skills, an excellent team player • Passionate about writing, reporting and accuracy with integrity • Successfully handling multiple priorities with strict deadlines

    $7.22 /hr
    4,113 hours
    5.00
  9. Melody T.

    Melody T.

    web researcher, data entry specialist, virtual assistant, data mining

    Philippines - Tests: 4 - Portfolio: 2

    I want to learn and give my BEST. I can finish job fast. I'm keen in trying and doing new things. I have the ability to work productively with little or no supervision. Utilizing my knowledge, skillful and efficiency for achieving individual goals and objectives. I would also like to upgrade myself regularly so that I can prepare myself to face challenges in to competitive market. I have worked in different service-oriented and data processing companies and gained relevant customer handling and computer skills. Working for those companies taught me how to handle pressure and deal with all kinds of people. I work with minimal supervision and accept comments for future improvement regarding my work. I am willing to extend my hours if necessary in order to meet deadlines. If given the chance, I assure you that I will be an asset to you.

    $4.44 /hr
    10,666 hours
    4.91
  10. Maria teresa V.

    Maria teresa V.

    Well Rounded Virtual Administrative Assistant and Recruiter

    Philippines - Tests: 4 - Portfolio: 8

    Multi-skilled, efficient, effective, reliable and trustworthy Virtual assistant. More than 4 years experience in administrative work, interviewing people, managing blogs, updating websites,posting articles on blogs and pictures, hiring/ recruiting people. Diversified skill sets including administrative support, human resources and recruiting, managing a team. Have great interpersonal and phone skills. I also have experience in a Call Center environment as Customer Service Representative. I have knowledge with Google docs, Google Drive, Google Calendar, Microsoft office, Microsoft Outlook, Teamviewer, TeamLab/ OnlyOffice, Hootsuite, Asana, Zendesk,Trello, ToutApp, close.io, Basecamp, social media, dropbox and mailchimp. I can post jobs and do the interview and other hiring process. I am willing to be trained. Can work with no supervision.

    $6.67 /hr
    9,248 hours
    4.97