Customer Care, Customer Service Reprs, Tech Support

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Juan Vidal

Juan Vidal

Expert Customer Service / Translator / Performer

Guatemala - Tests: 14 - Portfolio: 1

Polished, professional Customer Service expert offering: - More than 10 years of experience providing customer support in busy front and back office environments for public utility and insurance industry employers. - An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. - Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. - Customer Service Trainer. - Professional Singer, Guitarist and Actor.

$16.67 /hr
1,067 hours

Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I have 10 years of technical support & customer service experience and have worked with various US clients & their customers. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,826 hours

Ian-Ru Chan

Ian-Ru Chan

Snippet Writer, Customer Service, Video Editor

Philippines - Tests: 3 - Portfolio: 5

With over 5 years of Customer Service experience (Customer Service, Retention, Finance, Quality Analyst and Technical Support Representative), and 2 years teaching English to Koreans abroad, it is my goal to provide topnotch service to my clients. I have an excellent PC as well as a stable internet connection. I am a great multi tasker and a fast learner. I have high attention to details and good time management skills. I have experience in the following tasks: - Live Chat, Phone and Email Support Representative - SEO-content writing - iContact, Aweber, MailChimp, Constant Contact - Email and Complaint Handling - Sony Vegas video editing, Adobe Photoshop - Data Entry, Audio Transcription

$4.50 /hr
1,700 hours

Trisha Patel

Trisha Patel

Customer service and sales representative/Community Manager

India - Tests: 14

To be a part of an organization that can harness my potential effectively by providing ample growth opportunities, to use my knowledge and skills positively and effectively both as a leader and a team member in a challenging and creative environment and to contribute to the company in the best way that I know how to and enjoy the work stimulated environment.

$4.44 /hr
2,168 hours

Ronald Hardman

Ronald Hardman

Customer Service

United States - Tests: 4

I'm committed to a full time job but would like to work smaller tasks in my off hours. Dedicated individual with a strong track record of providing quality customer service. Very extensive technical background and proven troubleshooting abilities. Excellent working knowledge of Computers and many programs. English is my primary language, no accent. Very energetic, reliable and comfortable talking to people. I've always been a strong team member or team leader in my past jobs. Bringing your team close together makes a stronger workplace. I've worked for major employers such as U.S. Army, Verizon Wireless, Motorola, LG and Sitel.

$16.67 /hr
4,388 hours

Laura P.

Laura P.

Customer Service Expert

United States - Tests: 3

I consider myself to be an expert in the customer service field. I was a manager at a large grocery store in Chicago for 9 and a half years. My job was to solve customers' problems, do refunds, do the weekly scheduling, as well as manage all of the cashiers and baggers in my front end. I answered phones calls and emails from both customers and employees on a daily basis, so I know how to talk to people and really help them. I'm really great with computers, as I have been using them every day for most of my life. My most recent job was working for a company on upwork for the last year and a half answering customer service emails for their large company. I'm really friendly and hardworking, I'm an extremely fast learner.

$14.44 /hr
2,466 hours

Maria Renielda L.

Maria Renielda L. Agency Contractor

Customer Service Specialist

Philippines - Tests: 9 - Portfolio: 4

Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

$9.00 /hr
12,468 hours

Dreamy Rose Loquinario

Dreamy Rose Loquinario

Customer Service Manager

Philippines - Tests: 6

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with customers or senior big company executives. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well presented and businesslike. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player. Specific Job Skills: Able to communicate and motivate via written media. Able to write Understands the principles of marketing and advertising, customer service and the like. I have been with Customer service work for 10 years and have smoothly managed a team. I could do phone calls, manage a team, handle emails, create reports, do back office work and many more.

$10.00 /hr
8,842 hours

Jan Freud Gallon

Jan Freud Gallon

Customer Service Supervisor

Philippines - Tests: 6 - Portfolio: 3

I have been working for the BPO industry for almost 10 years already, eight of which spent as a supervisor who is tasked in training, nurturing and cultivating people. I am knowledgeable in call center operations, people development, KPM/KPI monitoring, KPM analysis and customer engagement. My experience in customer service ranges from supporting and managing agents for several Fortune 500 companies which includes an online payment solutions company, an online marketplace, mobile phone manufacturers and service providers ,a well known US bank and an OEM. I have interacted with customers on the following communication channels: Phone, Chat, Email, and Social Media via ticketing systems and direct through the site.

$11.11 /hr
2,112 hours

Neil Brian S.

Neil Brian S.

Customer Service Professional

Philippines - Tests: 2 - Portfolio: 3

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I am confident that i can meet employers expectations with my broad experience as Customer Service Professional for the last 7 years and counting.

$5.00 /hr
1,708 hours