Customer Care, Customer Service Reprs, Tech Support

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  1. Melody T.

    Melody T.

    web researcher, data entry specialist, virtual assistant, simple SEO

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 2

    I want to learn and give my BEST. I can finish job fast. I'm keen in trying and doing new things. I have the ability to work productively with little or no supervision. Utilizing my knowledge, skillful and efficiency for achieving individual goals and objectives. I would also like to upgrade myself regularly so that I can prepare myself to face challenges in to competitive market. I have worked in different service-oriented and data processing companies and gained relevant customer handling and computer skills. Working for those companies taught me how to handle pressure and deal with all kinds of people. I work with minimal supervision and accept comments for future improvement regarding my work. I am willing to extend my hours if necessary in order to meet deadlines. If given the chance, I assure you that I will be an asset to you.

    $4.44 /hr
    9,634 hours
    4.89
  2. Laura Laurel

    Laura Laurel

    Telemarketer, Appointment Setter Expert/All around Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 2

    A Customer Sales and Care Representative with 6 years ‘ experience in the call center industry, I have worked in several different outsourcing companies in my current location and have vast experiences on any field that the business demands. I have a proven track record in sales and always been the top performer of my team. I am seeking opportunity to maximize these acquired skills.

    $6.67 /hr
    2,126 hours
    4.96
  3. Mary B.

    Mary B.

    Hiring Manager, Data Entry Specialist and Web Researcher

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 6

    I am looking for an opportunity to earn decent extra money with use of my acquired skills and abilities in: e-Commerce, Data-entry, Web research, Adobe Photoshop, Microsoft Word, Excel, and PowerPoint, PC Hardware and Software related troubleshooting, Computer networking. I have Administrative experience and have a typing speed of 80wpm. I have also gained a high mastery level in the Help Desk Analyst Boot Camp in Dubai UAE as Operations Coordinator cum Contact Center Agent. I am a proactive, highly reliable, efficient and very determined person. Efficiency and quality-work is what I offer to maintain trust and satisfaction.

    $8.00 /hr
    8,215 hours
    4.96
  4. Theresa Q.

    Theresa Q.

    Virtual-Assistant/ Customer support/ Admin-assist/ Email-handling

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 5

    I am a skilled professional with vast skills and experience in customer support, web research, data entry, email handling and other admin tasks. Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with over 5 years of experience in working at a BPO industry and 5 years here in oDesk. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. Internet speed: http://www.speedtest.net/my-result/3513786226

    $8.89 /hr
    4,716 hours
    4.70
  5. Azelle Joanna Din

    Azelle Joanna Din

    Web Content Editor

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    For the past two years I had been able to work for really good clients where I was able to hone my skills and learn more. I had been able to develop and maintain wordpress websites and other areas of social media for my clients as well as do intensive research on subjects that my clients needed, to enhance and improve their respective businesses. I have been an all around virtual assistant for my clients. I have an excellent ability in time management and my goal is to become one of the best and most trusted freelancers in oDesk.

    $7.78 /hr
    2,310 hours
    5.00
  6. Regina s. P.

    Regina s. P.

    Experienced Virtual Assistant, Lead Generation, Advanced Web Research

    Philippines - Last active: 1 day ago - Tests: 1

    Are you a LEADER, REAL ESTATE AGENT, eBook Authors/Writers or SMALL MEDIUM ENTERPRENEUR - I can help you GENERATE LEADS and expect a high degree of accuracy and productivity. I am your professional Virtual Assistant that offers quality work and delivers on time! Submit projects in a timely manner is my number 1 rule as a freelancer! I don't want just to meet deadlines. Rather, I prefer to complete projects well ahead of schedule. My professional experience is focused on serving the small and middle markets through a broad range of specialties including Sales and Administrative functions, not limited to Virtual Assistance, Lead Generation, Data Entry, Web Research, Outbound Call Center Agent. I'm driven by the opportunity to help entrepreneurs grow their businesses and find time to enjoy the fruits of their labour. Real Estate experienced, International Virtual Assistant member and as an independent self-starter, I have established my expertise and value in Virtual Assistant,Data Entry & Research, Lead Generation and Outbound Contact Center agent and can contribute significantly to increase productivity. Accessibility to call US and Canada. (Magic Jack and Google Voice). Confident that my background and experience will meet your future needs. I have enjoyed my work as it has provided me with extensive hands-on experience, logistics and other important areas of day to day business. With my work experiences both in hotel and call center on site and (homebased), as well. I believe that I can deliver assigned responsibilities with less supervision giving more FOCUS to my job without interruptions. Results oriented here and I am capable of learning and catching on to new systems and ideas.

    $4.00 /hr
    7,252 hours
    4.97
  7. Mark Jude Bustarga

    Mark Jude Bustarga

    Mr. Bustarga

    Philippines - Last active: 1 day ago - Tests: 2

    I always give my best foot forward. I intend to make use of my spare time to be productive and at the same time learn new things to broaden my horizon. I learn fast and i work with minimal supervision. I set myself above the usual standards and i see to it that I perform and excel. I have been working in the Business Processing and Outsourcing industry for 3 years and counting. I have handled multiple accounts ranging from portable audio products, navigation systems and supporting Internet and cable TV providers. I am proficient in the use of a computer and has a high level of command in the English language both spoken and written.

    $5.56 /hr
    8,374 hours
    5.00
  8. Jean Paul Paredes

    Jean Paul Paredes

    Phone Support,VA/PA,Data Entry,Email,Graphics Designer/Programer

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 14

    In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS) - 4 years as Computer layout Artist/Designer (Printing Press) - 2 years as Computer Graphics Artist/Designer (Advertising) - 2 years as Call Center Technical Support Representative - 9 months as Data Analyst (Promoted) - Online Admin or Virtual Assistant - Print Artist/Designer & Virtual Assistant doing calls to real estate prospects in the US - 3 months working as Technical Support Representative for a Canadian Web Hosting Company - Customer Service Representative for Online PC Solutions - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate - Data Encoder and Keyword researcher assistant - Ebook Proof Reading - Admin Assistant/IT/Dispatch Control/Transportation Services - Real Estate Excel Macro Programmer - Taxi reservation - Zendesk Ticket Support - PHP/MySQL Database Programmer (Beginner/Hosting Websites) - Website Developer - Excel Macro Developer/Programmer - Online Gaming Trainee/Administrator - Autoit, VBScript, PHP, Javascript programmer Skills: - Technical Troubleshooting - Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners, and more. - Use/operate both PC and MAC computers - Editing photos using Adobe Photoshop CS3 - Experienced user of Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe InDesign CS3, Microsoft Excel, Microsoft Outlook - Handling technical calls. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Employee/Staff scheduler - Web Hosting Tier 1 Tech Support with basic Cpanel/Plesk. - Editing/updating product images online - Virtual Assistant - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar - Free Web Hosting with Cpanel - Free TK Domain - Basic PHP and MySQL - Paypal Integration and IPN - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

    $5.56 /hr
    10,861 hours
    4.82
  9. Jennifer Marie Banzon

    Jennifer Marie Banzon

    Graphic Artist / Web Designer / CSS Developer / UI/UX Expert

    Philippines - Last active: 1 month ago - Tests: 10 - Portfolio: 12

    Currently working as a Web Designer and CSS Developer (PSD to HTML/CSS: fixed/liquid layouts and responsive layouts for all types of screens including mobile) and a Graphic Artist who specialized in Multimedia Design works for logos, icons, banners, ebook covers and user interfaces and other web designing works. Aiming to work and share my talent and skills here as well as to enhance and learn more from every tasks and work challenges that I'll take.

    $8.89 /hr
    3,404 hours
    4.67
  10. Sherry Lee Ann Tena

    Sherry Lee Ann Tena

    Agent Manager, Team Coach, QA Analyst, Google Places Expert

    Philippines - Last active: 1 day ago - Tests: 3

    Sherry Lee Ann H. Tena is an experienced call center representative boasting an almost eight-year exposure to the BPO industry. She started as a regular customer service representative, which has led to various promotions, including Quality Assurance and Resolutions Experts posts on two different financial accounts. She is good at multitasking, adapts to changes easily, handles stress well, and requires minimum supervision when assigned a specific task. She's keen at details and good in analysis and issue resolution.

    $6.67 /hr
    7,410 hours
    4.71