Customer Care, Customer Service Reprs, Tech Support

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Ayesha Nawaz

Ayesha Nawaz Agency Contractor

Customer Service Representative

Pakistan - Tests: 1 - Portfolio: 1

A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field. Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

$3.33 /hr
1,235 hours

Jessel B.

Jessel B.

Experienced Customer Service Representative

Philippines - Tests: 6

I obtained my Bachelors Degree majoring in Political Science and I've been working in a BPO industry for almost 7 (seven) years. With my knowledge from what I had learned in my studies and worked experiences I can make a great help to the company.

$6.67 /hr
1,151 hours

Jill H.

Jill H.

Customer Service and Sales Professional

United States - Tests: 10 - Portfolio: 1

I have years of experience in Customer Service, but my greatest enjoyment comes in the form of sales. I have an upbeat, friendly, caring personality that shines through in my phone personality. People warm up to me quickly and I am able to form a bond that encourages trust. I have recruited, trained, motivated and lightly managed over 30 sales executives. My clients have been business owners, CEOs, logistics directors, or marketing directors of start up companies all the way to multi-billion dollar companies, here in the USA and abroad. I get a kick out of making my employers rich. I thrive on that satisfaction. I am an obsessive person and when I love a company and believe their product has value, I focus all my attention on being an exceptional asset to their company by sharing the value they offer with as many companies or individuals I can reach. On the Customer Service side: I enjoy helping clients get the best of our service. I am a good "face" or representative for any company that I work for. I think sound files of some of my calls would be the best way to show how persuasive, friendly, and enjoyable I can be even when talking to very prestigious clients. I'll send at your request.

$15.56 /hr
2,324 hours

Vladimir Urosevic

Vladimir Urosevic

Virtual Assistant, Customer Service Agent

Serbia - Tests: 4

I am graduate from Medical college, bachelor in physiotherapy.During my studies i took part in many multicultural projects and global comunity development projets , working in HR and PR sectors. Im fluent in english and I offer services in: Customer service (Customer Relations and Technical Support), Team management, Project management, E-mail correspondence, Content Management, Data Entry, Translation..

$6.00 /hr
1,686 hours

Raphael Paolo D.

Raphael Paolo D.

Technical Support - Customer Service Professional

Philippines - Tests: 8

I am a firm believer that exceptional customer service can help sustain a business. As a technical/customer support professional with over a decade worth of experience, I pride myself in providing quality service not only for my clients but also for my clients' customer base. Customer oriented, results focused, passionate, not afraid to take ownership and accountability; these are some of the attributes I possess and I feel are needed for giving excellent customer service. I started out in the BPO industry as an agent in 2003 before I transitioned to working from home in 2011. During those years, I worked as a support professional for Dell Inc, Sprint and AT&T U-Verse. From handling technical troubleshooting of hardware and software, internet and modem connectivity to billing and up-selling, these experiences allowed me to develop all the key qualities needed to be successful in my field. My consistent and always improving performances resulted in promotions year after year until I resigned as a Senior Team Manager in 2011. I was then hired by a small kitchen cabinet maker out of New Jersey to handle their customer service. I helped develop processes, knowledge base articles, produced video materials, screened and trained new recruits. As a Work at Home professional, I enjoy working with small to medium sized businesses. I feel a sense of accomplishment whenever I help a business reach its goals. No matter how big or small, if that is your goal then I make it my personal mission. Together, we can take the necessary steps to achieving your dreams for your business.

$10.00 /hr
11,756 hours

Grethel De Los Reyes

Grethel De Los Reyes

6 year Customer Service Representative

Philippines - Tests: 4

Stress tolerant customer service supervisor with 6 years of experience in successfully, prioritizing and completing tasks to meet customers’ needs. Proficient in handling complex and escalating customer service issues, reviewing customer complaints and tracking customer complaint resolution. Determined to implement earned skills and knowledge for working efficiently and productively. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

$5.00 /hr
2,068 hours

Hatice Degirmenci

Hatice Degirmenci

Customer Service Assistant/Virtual Assistant

Turkey - Tests: 5 - Portfolio: 1

I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. I have worked on various projects here on odesk, including customer service, data entry, virtual assistance and translation. I love customer service work, I passionately enjoy making people happy and resolving issues. I also consider myself a detail-oriented, tidy and respectful virtual assistant. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.

$9.00 /hr
1,213 hours

John Angelo Evangelio

John Angelo Evangelio

Customer Service Specialist / Data Encoder

Philippines - Tests: 4 - Portfolio: 1

To obtain a position that will enable me to use my communication skills in relation to customer service, and ability to work well with people. I worked for AT&T; as customer care specialist. I also worked for Thumbtack.com as a data entry specialist for 2 1/2 years, I'm a graduate at AMA Computer College, where I took Bachelor of Information Technology. I have an excellent background in computer. My special skills include basic web design, Photoshop, visual basic, c++, MS office, pc troubleshooting, networking, etc.

$3.33 /hr
7,053 hours