Customer Care, Customer Service Reprs, Tech Support

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  1. Lexzelle N.

    Lexzelle N.

    Excellent Customer Service Representative (Email/Chat Support)

    Philippines - Last active: 4 hours ago - Tests: 2

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule

    $9.44 /hr
    4,262 hours
    5.00
  2. Jeanette D.

    Jeanette D.

    Professional Virtual Assistant & Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 8

    I have more than 10 years of customer service experience and 5 years of working as a Virtual Assistant. I've provided support, both customer service and administrative, to clients from different line of businesses through email, chat, phone and social media. Working from home has taught me how to learn doing things on my own. I've acquired expertise in using tools needed to perform my job responsibilities such as ms office, google apps, wordpress, infusionsoft, shopify, adobe illustrator and photoshop, and still open to learning new things. I put importance to reliability and accuracy for my goal is always to create and maintain a positive experience with my employers.

    $12.00 /hr
    8,165 hours
    4.44
  3. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 1 day ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,733 hours
    5.00
  4. Jesilin Ballon

    Jesilin Ballon

    Efficient &amp Effective Customer Service/Sales Representative

    Philippines - Last active: 2 months ago - Tests: 2

    My commitment is to ensure both clients & customer expectations will be met or even surpassed by providing proper resolutions in a timely manner. And, My ability to prioritize which is what Im doing for the last 7 years that makes me last in the BPO industry. I have experienced with Sales, lead generation & customer service with collection background; data entry, Microsoft Words & Microsoft Excel.

    $3.33 /hr
    1,346 hours
    4.00
  5. Meliza Sanchez

    Meliza Sanchez

    Customer Service | Sales | Order Processing | Appointment Setting

    Philippines - Last active: 12/09/2014 - Tests: 4

    I work my way to the top out of my hard work and sheer determination. I do not mind putting my hands and mind to anything new or old, as I am open on learning new things and changes. I can adapt to any kind of job I am tasked to do so. With full 11 years of experience in Managerial Sales and Customer Service, I guarantee that I will give 100% buyer satisfaction.

    Groups: salesforce.com

    $15.56 /hr
    7,365 hours
    4.97
  6. Rhodora M.

    Rhodora M.

    Account Manager / Customer Service Representative/Phone Support

    Philippines - Last active: 2 days ago - Tests: 9

    To obtain a responsible and challenging position with a progressive company where I can maximize my expertise in customer relations and strong communication skills.

    $7.78 /hr
    9,767 hours
    5.00
  7. Jan Kenneth Villalon

    Jan Kenneth Villalon

    VA, Data Researcher, Customer Service, Engineer

    Philippines - Last active: 3 months ago - Tests: 1

    - CSR where my experience can be utilized to improve customer satisfaction - an Electrical Engineer, able to run engineering projects from inception to success; excellent attention to details and well organized - knows AutoCAD, Adobe Photoshop

    $3.33 /hr
    1,052 hours
    5.00
  8. Madonna Barretto

    Data Encoder/MS Office Expert/Customer Service

    Philippines - Last active: 6 months ago - Tests: 1

    To grow professionally and accept constructive criticisms that will help me develop as an individual and to secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Customer Service or Data Entry.

    $4.44 /hr
    1,190 hours
    5.00
  9. Siddha B.

    Siddha B.

    Technical Support/Customer Service Representative/Researcher

    Philippines - Last active: 4 hours ago - Tests: 16

    Over the last 2 years, I have been providing technical support and advice regarding DSL and VOIP issues as well as digital camera issues. Also, I always make it a point to go the extra mile if needed to improve a customer's existing setup. I have also been part of the client's Fraud and Abuse team searching for possible fraudulent activity that is done using the client's services. I also have experience in setting up a basic home network(ad-hoc or infrastructure), installing security software, virus removal, and correcting OS errors, primarily Windows OS.I also have experience with Web research while working with planetveggie.com/pv.com. Let's discuss what ways you would like me to improve your customer support and I would be more than happy to oblige any requests.

    $5.56 /hr
    14,129 hours
    0.00
  10. Maximillan Manansala

    Maximillan Manansala

    Advance Customer Service Representative for Dishnetwork U.S.A.

    Philippines - Last active: 4 hours ago - Tests: 3

    To render a high level of professional service to companies or business entities in need of particular services corresponding to the qualifications and services as stated in the attached Curriculum Vitae with Personal and Financial enhancements as secondary objectives. Advance Customer Service Representative for Dishnetwork U.S.A. (the international client of SPI Global Inc.) Effectively documents & facilitates technical troubleshooting, billing and accounts reconciliation, shipping, and work order processing while maintaining a high level of program/product knowledge and the meeting of service level agreements. (Recipient : Best agent award in May and July, 2011) Accounting and Marketing executive with excellent communication and interpersonal skills. Well versed in oral and written English and Filipino. Resourceful, detailed, self-motivated leader and team player. Experienced in customer service and dealing with people at all levels. Dedicated, computer literate and willing to extend work hours. Excellent coordinator and trainer.

    $11.00 /hr
    5,362 hours
    0.00