Other - Customer Service Specialists

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Sergey Kogut

Sergey Kogut

Sr Windows and Linux Systems Admininstrator

Ukraine - Tests: 1

Hello, I'm a System Administrator with 11+ years experience. I have worked earlier with hosting companies like hostpro.ua, 1gb.ua, hostclear.com, justhost.com and SingleHop.com. I've great experience with WordPress, cPanel/WHM, Plesk and server configuration (Bind, Postfix, Apache, MySQL, FTP and etc) + Virtualization OpenVZ Also I know CentOS and Ubuntu rather good (installation and configuration of software like ffmpeg, 3dproxy, Maldet, OpenVPN, Bugzilla and etc) Also I've a good experience with Nginx + PHP-FPM + Nginx Cache + Varnish Cache Currently I work remotely as a system/server administrator at RipaMedia Inc. I love my job and also I like to help people like you :)

Groups: Bluehost Developers and Designers

$22.22 /hr
258 hours

Catherine G.

Catherine G.

Rockstart Quality Assurance Engineer, Tester

New Zealand - Tests: 9 - Portfolio: 2

I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.

$22.22 /hr
1,829 hours

Rachel Meldrum

Rachel Meldrum

Legal and Academic Proofreading Specialist

United Kingdom - Tests: 2 - Portfolio: 2

I am a 26 year old Scottish law graduate. My legal education is invaluable to me when I am proofreading as it has given me the fine attention to detail skills required to accurately pinpoint mistakes in writing. My writing experience enables me to grasp a better picture of what the writer is trying to portray when I am proofreading which in turn allows me to easily make the writing flow. I have wide-ranging proofreading experience, across a variety of topics and formats. I have also successfully completed several legal writing and website content projects. I have a TEFL course (120 hours) from Chiang Mai University. I have experience teaching both children and adults. I also have online teaching experience, both through a company and private students. I am passionate about teaching English and find it immensely rewarding. Teaching Experience: Sunshine Kindergarten May 2015-Present K1 Teacher Dara Academy September 2014-Match 2015 Grade 1 English Teacher DMA 1on1 July 2014-October 2014 Online English Teacher CHIANG MAI UNIVERSITY LANGUAGE INSTITUTE 2013-MAY 2014 ESL Teacher Courses Taught: -English for Lawyers - English course for first year LLB students. -Academic English- 4 skills English course for Masters students aiming to study abroad. -TOEIC - Teaching Chinese University students in Thailand on a one year exchange for a business English exam. -Conversation – All levels (High School and University Students) -Cambridge FCE Examination

$16.67 /hr
98 hours

Don Blake

Don Blake

Virtualization / Citrix Expert

United States - Tests: 3

Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring solutions around VMware (View, vCloud, Site Recovery Manager), Citrix (XenDesktop, XenApp, Netscaler, PVS) and Microsoft (Hyper-V, System Center Suite, Exchange, AD, Sharepoint, many more). I have worked for Big Enterprise size companies to small start up companies. My expertise is in the Virtualization arena with knowledge ranging from Storage to Microsoft products. I not only like to help clients design and troubleshoot any issues, but also like to teach them the ins and outs so they understand what is happening. I am also very big into documentation and communication. I want to make sure you are comfortable and have more information than you need. Look forward to working with you. Specialties: VMware vSphere Design and Architect VMWare vCloud Design and Architect Citrix Xenapp Design and Architect Citrix XenDesktop Design and Architect Citrix XenServer Design and Architect VMWare View Design and Architect Microsoft System Center Design and Architect Microsoft Hyper-V Design and Architect Quest vWorkspace Design and Architect Microsoft Technologies

$66.67 /hr
278 hours

Corey I.

Corey I.

Salesforce Administrator/Techincal Support/Web Designer/

United States - Tests: 1 - Portfolio: 1

SUMMARY OF QUALIFICATIONS 1 Over 11 years of solid experience Software Installation and Troubleshooting. 2 Circuit boards, processors, chips, electronic equipment, computer hardware/software. 3 Courses in A+, Networking, Server, MCSE, Windows 2000, Windows XP, Microsoft Office Suite, TCP/IP, Http, and Mac OS 5 Troubleshooting experience in ASP.net/impersonation accounts and SQL 6 Sound knowledge of the main types of equipment used. 7 Uncommon skill at resolving technical problems quickly. 8 Profound knowledge and use of the computer. 9 Excellent skills at controlling operations of equipment or systems. 10 Thorough knowledge of principles and processes for providing customer and personal service. PROFESSIONAL EXPERIENCE United Cloud Solutions Salesforce Implementer and Administrator 2012-2014 1 Setup custom fields, users, record types, and layouts 2 Managed team of offshore developers on Enterprise SFDC Implementations 3 Manage the implementation and customer training of custom packaged Salesforce solutions 4 Gather information from client and suggest solutions that best fit client’s needs 5 Prepare technical documentation and training material 6 Work with development team via ticketing system to configure custom solutions 7 Provide technical support for internal team in a multi-office network Sage Software Peachtree/Sage50/Sage ACT! Support Ananlyst 2011-2012 1 Working with customers to resolve Peachtree software installation issues. 2 Provide customer with professional advice on solutions that may benefit the customer. 3 Review knowledgebase to resolve customer concerns with the installation process. 4 Diagnose and repair issues with SQL,ASP.net and impersonation accounts Ballard Law Group Network Engineer 2010-2012 1 Streamlined successful integration of network system in 2 offices and attorney’s laptops. 2 Initiated multiple technical projects that improve performance and business functionality. 3 Applied solutions that provided database and legal case security. Omni Tech Institute Teacher/ Instructor 2005-2011 1 Responsibilities include teaching new students the art of hard disk recording, troubleshooting hardware and software, and understanding the way hardware and software work together 2 Giving recommendations for qualified students. Joi Studio Sound Engineering Technician 2003-2006 1 Conferred with producers, performers, and others in order to determine and achieve the desired sound for a project. 2 Setup, tested, and adjusted recording equipment for recording sessions and live performances. 3 Regulated volume level and sound quality during recording sessions, using control consoles. 4 Mixed and edited voices, music, and taped sound effects. 5 Recorded speech, music, and other sounds on recording media, using sound editing and duplication equipment. 6 Separated instruments, vocals, and other sounds, then combine sounds later during the mixing or post production stage.

$30.00 /hr
877 hours

Teno Cipri

Teno Cipri

Electronic Hardware and Software Development Engineer

United States - Tests: 3

Complete design analog, digital, mixed signal boards with 25 years experience. Extensive experience in Automated Test Equipment and battery powered embedded devices. Skills range from electronic design to PCB design and manufacturing support, technical support and documentation. Fifteen years experience at HP/Agilent as a Manufacturing Development Engineer, Test Development Engineer and R&D Engineer.

$83.33 /hr
0 hours

Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

$12.00 /hr
6,892 hours

Roland G.

Roland G. Agency Contractor

Your remote office partner


***We are rated #1 in Elance Admin Support because our clients trust us with their business processes. SERVICES * Finance and Accounting * Customer Service: We provide helpdesk / technical support by Email and Chat. * Web site content management * Data Entry: * Accounting/Invoices/Address Lists/Labels * Transcription: Depositions/Other Legal Proceedings/Medical/Meeting Minutes/Board Meeting Minutes/Interviews/Focus Groups * Word Processing: Term Papers/Reports/Essays/Contracts Form Letters/Policies/Procedures

$5.56 /hr
62,036 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

$22.22 /hr
6,044 hours

Lex Clay

Lex Clay

Experienced IT Professional

United Kingdom - Tests: 2 - Portfolio: 1

I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

$27.78 /hr
1,590 hours