Other - Customer Service Specialists

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  1. Jose Fabio Miranda

    Jose Fabio Miranda

    NetApp Tech Support

    Costa Rica - Tests: 1

    Provide customers with assistance regarding Initial Configuration of NetApp Filers. Provide troubleshooting assistance for issues regarding Protocols: NFS, ISCSI, SMB, CIFS, FCP. Provide assistance with configuration of Storage Replication and SnapShot Restores on ESX, Linux, UNIX and Windows Hosts. Provide Troubleshooting and Configuration assistance for NetApp DATA ONTAP 7-Mode and Cluster Mode. Provide troubleshooting assistance determining any Hardware Failure located on SAS and Fiber Shelves. Current Role: Currently Part of NetApp Group1/ P1 - Handle Major Accounts and Business Sensitive Accounts. - Receive P1 Issues to Stabilize Storage. - Assist with Data Collection of Major Incidents that would have any impact on Production Environment.

    $10.00 /hr
    10 hours
    5.00
  2. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,220 hours
    5.00
  3. EZ Bardeguez

    EZ Bardeguez

    IT Helpdesk, Administration, Automation, and Scripting

    United States - Tests: 5

    Currently a Full Time IT Manager at an Experiential Ad Agency in the heart of New York City's SoHo District. I am well versed in all front-of-house technologies (e.g. Windows and Apple Deployment, Mail servers, User accounts, etc.) to Back-of-house and SysOps technologies (e.g. Linux Admin, Networking, DNS, DHCP, etc.). I am here for all things!

    $35.00 /hr
    0 hours
    0.00
  4. Cristian Santiago

    Cristian Santiago

    Infrastructure Administrator(esp. Windows) and Expert Problem Solver

    United States - Tests: 3

    I have been working on IT for almost 15 years now. I am a generalist, a problem solver. I have more experience on Windows Infrastructure but I do also get along pretty well with Unix environments. I have worked for Microsoft Enterprise Support, then continued working as infrastructure administrator for other companies. I have experience in different kinds of Technology and even if I don't have, I can pick it up really quick, my mind seems to be wired up that way.

    $22.22 /hr
    0 hours
    0.00
  5. Yavor Yanakiev

    Yavor Yanakiev

    System Network Engineer

    Bulgaria - Tests: 2 - Portfolio: 1

    An IT Professional with CCIE(Lab Attempted),CCNA,CCDA, CCNP,JNCIA, JNCIS-Security and more than 10 years of experience in Network designing, planning, and implementation. Possess extensive experience with hands on products like Routers, Switches, Firewalls(UTM Devices), Servers, Link Balancers, PABXs(Telephony Systems). I was involved in a complete setup of Data Center in my career - design, implementation and support. SYSADMIN: Debian Linux / Ubuntu Linux / Red Hat ES Linux / CentOS Linux / FreeBSD Unix /pfSense Unix / Cisco Routers & Switches FTP SERVICES: proftpd, vsftpd, pure-ftpd, sftpd, tftpd FILE SHARING SERVICES: Samba, NFS PRINTING SERVICES: Cups CACHE SERVICES: Varnish, Memcache, MemcacheDB, eAccelerator WEB SERVICES: Apache v1/2, Nginx, PHP v4/5, Suhosin MAIL SERVICES: Postfix, dovecot, courier, RBL, postgrey, spamassassin, amavis, razor, pyzor, clamav, dcc DB SERVICES: mysql v4/5, phpmyadmin, mysqlcluster, postgresql v7/8, phppgadmin DNS SERVICES: bind9, tinyDNS, powerDNS PROXY SERVICES: Squid, SquidGuard, DansGuardian, URLFilter, haproxy, pond FIREWALL SERVICES: iptables, ipfwadm, netfilter VERSIONING SERVICES: SVN, CVS, GIT IDS SERVICES: Snort, PortSentry, Fail2ban, Bastille, Chkrootkit, Rkhunter, Tiger, Tripwire, Aide MONIT SERVICES: Nagios, Cacti, Zabbix, Mon, Monit, Zenoss, Ntop, Munin KERNEL SERVICES: kernel v2.4/2.6, grsecurity, openwall, other patches STATISTIC SERVICES: Awstats, MRTG, Vnstat, Htop, Bwm-ng NETWORK PROTOCOLS: TCP/IPv4 IPv6, IPX, ROUTING: Static Routing, Rip v1/2, (E)IGRP, OSPF(V3) SWITCHING: VLAN, VTP, STP, Inter VLAN Routing WAN: PPP, FR, Network Security, ACLs, IP Addressing, NAT NETWORK MANAGEMENT -Planning, designing, configuring and managing LAN/WAN ensuring maximum network uptime. - Carrying out installation & configuration of network, troubleshooting network problems. - Monitoring and analysing the network including Netflow products(Manage Engine Netflow), Solar Wind Orion, Wire Shark, Sniffer Pro, MRTG ,Cacti, Ethereal, Deep9s Edge Security Profiler, Nmap, Kiwi Syslog Server Possess sound knowledge of: - Cisco IOS up to and including version 12.4 – Advanced Enterprise Services. - Catalyst Switches IOS up to and including version 12.4 - Advanced IP Services. - Catalyst Switches including 1900, 2950, 2960, 3550, 3560, 3750, 4506 and 6509. - Cisco Routers – ISR800,1700, 3600, ISR 2801,ISR2821, 7609, ASR1002 - Routing protocols RIP, OSPF, IGRP, EIGRP, IS-IS, BGP, static & default routing. - IP Multicast technology – PIM implementation, IGMP -VLSM, PPP, IP Addressing, Redistribution, Network Address Translation, TCP/IP, DNS, DHCP, Network Aggregation - Switching technologies like VLAN, Inter-VLAN Routing, Ether Channel, VTP, MLS, HSRP, VRRP, UDLD, STP 802.1d and 802.1w - Remote Access Solution like ISDN, Frame- Relay, PPP and HDLC. - Network designing and trouble-shooting. Network Cabling and Infrastructure. - Elfiq link balancer basic experience http://www.elfiq.com/ - Basic experience with MPLS VPN configuration and implementation with PE-CE routing protocol configuration Network Security - Implementing & configuring VPN ( Open VPN, Site to Site VPN,PPTP, Mobile IPsec VPN) - Cisco Firewall - PIX 506e, ASA 5505, 5510,5520 – experience in maintenance and configuration - Cisco IPS/IDS Firewall - ASA 5505 with AIP SSC-5 - Linux IPS/IDS Firewall - Deep9s - basic experience in maintenance and configuration - Linux Firewall - Pfsense - FreeBSD based firewall in VMware environment - Handling security of Cisco IOS - Zone-based Firewall - Managing Access Control (ACL), Traffic Filtering - Implementing and monitoring information security policies. - Handling network and information security audits. VOICE SERVICES - Cisco ISR 2821 with CUE – configuration of Auto attendant system, Dialling plans, Voice Mail, Fax services, E1, Pots, configuration of IP telephony, Accounting and Billing, Conference Service; - Cisco Unified Communications 520,540 – Dialling plans, Fax services, E1, Pots, IP telephony, Voice Mail; - Intercom – Helios IP; Operating System Knowledge - System administrator experience with various operating systems - Windows 3.11/95/98/2000/2003/XP,Vista,Win7, DOS, FreeBSD(basic), Debian(basic), Windows server editions(Windows 2003,Windows 2008 R2,Windows SBS2011;) Special Services - SMS gateway Ozeki NG http://www.ozekisms.com/ - Nextiva and Loronix video server and client software; Verint Networking appliances – encoders and decoders http://verint.com/ - Axis video software and encoders http://www.axis.com/ Virtualization - VMware ESXi 4.1, ESXi5 - Microsoft virtualization – Hyper V server - Blade Centre H, HS22

    $15.11 /hr
    0 hours
    0.00
  6. Sandeep Choudhary

    Sandeep Choudhary

    Cisco WLAN Professional

    Germany - Tests: 6

    Working from last 3 years as Cisco Network Engineer. My goal is to be the best at whatever I do. I want to be a successful career person who can act as a source of inspiration to others to do their best. My specialization are: 1. CCNA R&S 2. CCIE Wireless Main Tasks: • Configuration of routing and switching equipment • Implementation of Global WAN/ LAN/ WLAN strategies • Definition of virtual Networks • Global WAN Administration and Monitoring • Optimization and Expansion of group Network • Diagnosis and elimination of network Failure • Implementation of site connections • Manage, Support, Implement Wireless connections worldwide • Reporting network operational status by gathering, prioritizing information and managing projects • Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standard • Maximizing network performance by monitoring performance, troubleshooting network problems and outages and scheduling upgrades • Manage deployment and testing of code updates for wireless systems, such as ISE,ACS, WCS/NCS/PI, and WLC. • Responsible for advanced enterprise wireless LAN administration and design, point-to-point and point-to-multipoint topologies. • Resolve escalated hardware and software issues related to LAN/WAN. *** Here is my personal blog: rscciew.wordpress.com

    $16.00 /hr
    0 hours
    0.00
  7. Vera Glennice B. Ibarra

    Vera Glennice B. Ibarra

    Tech Support

    Philippines

    I have proficient skills in writing provided by my experience in journalism and I also have a background in photography and photo editing that I very much intend to use for job searching. I have been in the online tech support outsourcing industry for the past 2 years. I am results-oriented and my goal is always to provide 110% of client satisfaction. I have knowledge in advance troubleshooting for internet connectivity and basic hardware/software for desktop computers. I work diligently and I can bring quality work results in accordance to my assigned task.

    $5.00 /hr
    40 hours
    0.00
  8. Don Allen Laguisma

    Don Allen Laguisma

    Job Seeker

    Philippines - Tests: 4

    For over 3 years of working as a executive assistant in a different companies i master using microsoft word, excel and power point. I'm also good at Data encoding, time managements, schedule arrangements and sales basic accounting and recording.

    $5.56 /hr
    790 hours
    0.00
  9. Matthew Davison

    Matthew Davison

    Non-Profit Marketing Expert

    United States - Tests: 2

    Im a very motivated self starter and have been working in the Marketing field for many years. My last job was with the Western Washington Cancer Coalition as the director of development and as the executive director of their The Smash Cancer Foundation's Bash To Smash Cancer. I am very well spoken, very creative and a very self motivated person.

    $50.00 /hr
    0 hours
    0.00
  10. Peter Dougherty

    Peter Dougherty

    Expert ABAP developer

    Belgium

    Development consultant with over 20 years experience in IT Fully proficient in SAP, SAP interfacing with third-party systems, SAP Retail, CRM and EAI middleware, SRM interfaces, SAP NetWeaver PI, BW, Web Dynpro and xMII

    $28.00 /hr
    0 hours
    0.00