Other - Customer Service Specialists

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  1. Kathleen elizabeth M.

    Kathleen elizabeth M.

    Customer Experience/Virtual Assistant/Encoder

    Philippines - Last active: 8 hours ago - Tests: 7

    I have worked in a BPO environment for six years and have gained enough experience to pursue this career as a home agent. I was a consistent top seller for a telemarketing company offering credit card applications and passed quality standards required by our clients. I also ventured as a Customer Service representative for a cable company and received commendations from my customers. I consistently get high quality scores and exceed metrics of the campaigns I was assigned to. I was promoted as a Subject Matter Expert and provided support to chat and email campaigns. I have decided that working as a chat home agent or data encoder/transcriptionist will benefit me and the clients I will work for.

    $5.56 /hr
    1,792 hours
    4.73
  2. Jess Mark Apilan

    Jess Mark Apilan

    Information Technology Graduate

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    My major objective is to give high quality service to all my clients. I'm organized, efficient, and take pride in excelling at my work. Rest assured that I can follow instructions and work effectively and efficiently with least supervision. I'm seeking to gain employment where I can utilize my educational qualification, challenge my skills and create new learning opportunities. I am sure that my intellectual mind would surely prove to be an asset for the employer which would employ me.

    $4.44 /hr
    6,842 hours
    5.00
  3. Renee Williams

    Renee Williams

    marketing rep /customer service rep

    Jamaica - Last active: 5 days ago - Tests: 3

    Good day my name is Renee Williams, I am a past student from a Community College where i achieved an Associate Degree in Social Work. I have worked at a Reputable Marketing Company for over two years, in which i gained great experience in sales, customer service and product planning. I have also worked at a shipping company as a shipping clerk/ customer service Representative, where i conducted both outbound and inbound calls. I also have 3 years experience in sales as i was a sales representative at a local organisation. I am a people person, very reliable, competent, work on own initiative, quick thinking, and a very timely person and a honest individual. I guarantee full commitment and consistency in any area I am placed.

    $6.67 /hr
    1,115 hours
    5.00
  4. Rochelle Hendrix

    Rochelle Hendrix

    College graduate

    United States - Last active: 1 day ago - Tests: 3

    I have a Bachelors degree in psychology with a minor and sociology from Cal State Los Angeles University; graduated in 2014. Currently I am working in a customer service position which requires me to take inbound calls for upcoming events throughout the US and Canada, for a real estate company.I am resilient hard working individual who is motivated and passionate to try new things. I'm very attentive to details, I learn new skills quickly, and have the ability to build great rapport with others.

    $13.00 /hr
    1,672 hours
    4.70
  5. Andriantsoa rijaniaina R.

    Andriantsoa rijaniaina R.

    Customer Service Rep (French) - Virtual Assistant

    Madagascar - Last active: 1 month ago - Tests: 3

    Votre structure nécessite des personnes performantes et efficaces, particulièrement pour le poste de chargé de clientèle ? Ce profil correspond parfaitement au mien. J'ai également développé l'ensemble des compétences inhérentes à la fonction d'assistant virtuel. Mon parcours m' a en effet permis de me familiariser avec le monde professionnel et d'élargir mes connaissances. Ainsi, je suis à même d'assumer les responsabilités liées à cette fonction. Si mon profil vous intéresse, n'hésitez pas à me contacter. Je suis disponible de suite.

    $7.78 /hr
    2,659 hours
    4.85
  6. Roxanne D.

    Roxanne D.

    Telemarketer/ Appointment Setter, CSR, Data Specialist, Researcher, VA

    Philippines - Last active: 8 hours ago - Tests: 13

    To be one of Odesk's top contractor. Build a healthy, friendly and professional working relationship with my employers. My core competency lies in customer services. Handled billing, payment processing, order processing, inbound and outbound. Ensure that customer/client satisfaction will be achieved at all times to the highest level. Skilled in Administrative Support, Sales and Marketing. Web Research, Data Entry, Email Handling, Telesales. Investigate unresolved data issues, handled customer complaints. Submit weekly reports to managers. I have a keen eye for detail. I make sure that there will be no room for mistakes. Most of all, I'm passionate with what I do. I double check details that I gathered to ensure that both quantity and the quality of my work will not be sacrificed. Dedicated, organized, fast-learner and always goes the extra mile.

    $6.00 /hr
    3,958 hours
    5.00
  7. Princess B.

    Princess B.

    Customer Service / Email Support Specialist

    Philippines - Last active: 8 hours ago - Tests: 10

    To deliver world class customer service, build customer satisfaction and loyalty, and meeting your needs by simply giving out the best that I can be to be useful to your company. Equipped with 5 years of working experience in administrative field. I worked as an Operations Assistant in a multi national shipping company, Marketing Assistant in a Manpower agency, Secretary/Receptionist in a manufacturing company and Administrative Aide/Data Encoder in one of the Philippines' government agency. My work there includes documentation, filing, customer service/after sales support and research. Proficient with microsoft word, excel and powerpoint. Familiar with magento, shopify, volusion and xpert fulfillment.

    $6.00 /hr
    1,882 hours
    5.00
  8. Umaima I.

    Umaima I.

    Customer Service Certified | Team Leader/ Customer Service

    Pakistan - Last active: 8 hours ago - Tests: 3 - Portfolio: 1

    Over 6+ years of Customer Service Representative / Team Lead in Telecommunication Company (UFONE - GSM). I have an extensive experience working in a Customer Service industry. I have proven ability to determine answers and solutions quickly and to handle complaints effectively. I am energetic, results-driven customer service professional with more than 6 years working experience and a track record of working well without supervision. I have a comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

    $13.33 /hr
    1,156 hours
    5.00
  9. Sarah joy V.

    Sarah joy V.

    Web Researcher || Data Entry Specialist

    Philippines - Last active: 8 hours ago - Tests: 5

    I have experience in working as a Call Center Agent for a mobile telecom company for nearly 6 years and it helped me develop my communication and organizational skills. I am also good at data encoding in any MS Office Application and can type up to 65 - 70 words per minute (refer to: http://10fastfingers.com/speedtests/generate_screenshot_result/72_362_0_0_72_0_88.73_13943_123735). I am looking for a part-time to full-time position where my services are needed, this includes, but not limited to: *Data Entry *Data Encoding *Scheduling *Managing Emails and Calendars *Web research

    $3.33 /hr
    3,109 hours
    5.00
  10. Mark Nuyles

    Mark Nuyles

    Computer Engineer, Customer Service Representative, Technical Support

    Philippines - Last active: 8 hours ago - Tests: 3

    My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilites that I have acquired. I worked in call centers and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. I worked in Teleperformance that became my first job after I graduated. Luckily that was the first company that I applied to and not to brag but I got hired in the first try in the interview. I was so excited to working as a call center agent and to add to my luck is I got a Technical Support position for VERIZON that is related to my course. I stayed for a year and a couple of months in Teleperformance and I went home to our province to apply for a job there since it is much convenient for me because the site is located near my hometown. I got hired as a Tehcnical Support and as a Customer Service Representative since our scope also has Sales for INTUIT TURBOTAX and after a year I got promoted to a Level 2 Support. The first work at home job I got was with Fortress Holdings. We handled order and refund processing through phone support. It was a great experience that made me want to work at home even more. The second job I got is with Thumbtack. Thumbtack is a website where service professionals search for customers in offering their services. We handle email support, answering every clients' queries and problems with the website. Now I am just waiting for your company to hire me so that I can again serve and to help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

    $5.56 /hr
    5,141 hours
    5.00