Other - Customer Service Specialists

More options
Clear all filters
  1. Franndeo T.

    Franndeo T. Agency Contractor

    Virtual Assistant,Telemarketing Manager,Customer Service/Support/Sales

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    I am a registered nurse in the Philippines. I am searching for a work that I can dedicate my time with and pays a good price depending on how I work. Extensive team management and team building experiences. Excellent grasp to "One on one" customer relationship management techniques and the ability to work effectively in a multitasking and dynamic environment. Specializes in: Customer Service/Support B2B B2C B2E F2C email-marketing

    Associated with: Call Center Agents Guild

    $10.00 /hr
    655 hours
    4.97
  2. --Majid Hussain

    --Majid Hussain Agency Contractor

    Senior QA, Website, iOS, android tester

    Pakistan - Last active: 1 day ago - Tests: 4 - Portfolio: 33

    More than 10 years of QA and Testing experience of many websites applications, iOS, android and desktop applications for remote clients in Agile and SCRUM environment. I have worked for more than 70 clients and almost 90 websites and 11 desktop client/server applications. I have performed usability testing, functionality testing, database testing, regression testing and others, manually as well as automated testing. Bug Reporting in Bugs Tracking tools i.e. Redmine, Jira, FogBugz, Mantis, TFS, Bug Genie, Gforge, Bugzilla, pivotal tracker, Jira, Mantis, Redmine, Mercury Test Director/Quality Center, Excel, Word and other issue/bug tracking system I have testing experience at all levels of application development life cycle. I am excellent in Test Case designing, Test Execution, and Defect Management. Also good at documentation. Have been into testing & QA as a Senior Test Engineer, SQA engineer, Team Lead. Have experience in various types of testing and QA like Functional, performance, Regression testing Service Description Expert in analysis specs, functionality testing, regression testing, Usability testing for website and applications. Good at defect tracking and logging. Strong analytical and problem solving skills. STLC and various Testing Techniques i.e. Black box testing, gray box testing, Regression testing, Smoke testing and others. Strong knowledge of SQA process, QA methodologies and techniques. Automation testing (load runner and QTP) and management bugs reporting. Roles: --------------------- Quick Work Delivery with utmost Quality Understanding the Functional Requirements Testing/SQA Test Cases Writing and Execution Defect verification & Logging Bugs designing Testing Handled: ------------------------ UI/UX/Front-end testing Localization Testing Application compatibility Testing Client-Server application Testing iphone apps Testing android app Testing Cross Browser Compatibility Functionality Website Usability Regression Scenarios Exploratory Functional testing Regression testing Integration testing Functional Automation testing Performance automation testing Smoke and Sanity testing compatibility Testing Data Testing Installation testing Black box

    Groups: Corona Labs

    Associated with: SSTS, Shah Brothers Agency

    $11.00 /hr
    10,352 hours
    4.95
  3. Scott Dalon

    Scott Dalon Agency Contractor

    Experienced Team Lead, Sales, and Project Success Manager

    Philippines - Last active: 10 hours ago - Tests: 12

    I'm an American that is currently residing in the Philippines. If you're looking for a highly motivated individual that takes pride in their work, then look no further. Currently I work as a Project Success Manager in the Client Success division of Upwork, but I'm looking for extra work. I also do a bit of recruiting as part of my job at Upwork. I have an awesome VoIP system here so making calls to the US and Canada is not an issue and that comes inclusive if you hire me. I won't send you a bill for that $3.49 that Ooma charges me each month that's for sure. Here are some things that I'm pretty good at: Management/Team Lead- I've managed teams as big as 50 people and as small as 5 people. Recruiting- I can find you the very best freelancers for the job that you need done. Virtual Assistant-I'm awesome at this and I love doing it. Go ahead. Hire me for a test drive. Sales-I've done all types of sales before. At one point I even sold steel buildings. That was miserable. If you asked me to do this again, I probably would have to decline the job invite. Sorry!! Customer Service Rep- This is basically what I'm doing for oDesk now. I've done it with most of the jobs I've had. I'm not just limited to what I've listed above though. I can do just about any administrative work. I've been a Team Lead for an insurance company as well.

    Associated with: NOLAgency

    $22.22 /hr
    3,554 hours
    5.00
  4. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 1 day ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,821 hours
    4.96
  5. Judy Davis

    Judy Davis Agency Contractor

    Office Manager / Administrative Assistant

    United States - Last active: 1 month ago - Tests: 15

    For 15 years I have been involved in the real estate industry, including holding a Texas RE license, being an assistant to a Mega Broker, being an assistant to a high producing agent as well as being a flex time virtual assistant. I have always been a highly effective sales support/office administrator! My experience includes, but not limited to, updating several different web sites, writing ads, entering information into MLS, creating mailings/emails, newsletter production, customer contact/service, verify paperwork completion and follow up when necessary, (hardcopy and online system) title company follow up and working with online merchants. Scheduling all aspects of the transaction: inspections, repairs, etc. Closing coordination. In other postions, I have managed the office of a professional sports team, a chemical plant, a Chamber of Commerce, a HVAC company and have worked in the securities industry. This vast array of experience includes itnerary set-up, keeping a traveling team of 30 or more fed, housed and on time, graphic design, sponsorship warm/cold calling, accounts receivable/payable, call center experience, marketing brainstorming sessions, event planning and set up. (Attendance from 10 to 20,000+) Setting up and training on customer database applications. Policy and procedure creation, implementation and follow through. I have excellent knowlege of Microsoft Office apps. (Word, Excel, Outlook, Powerpoint) I also have a solid working knowledge of MailChimp, Facebook, Twitter, multiple online CRM/Database applications, Adobe Photoshop, Illustrator, Camtasia and others. My top assets are a positive attitude and ability to learn very quickly.

    Associated with: WeBWorkers

    $20.00 /hr
    238 hours
    4.70
  6. Nicole H.

    Nicole H. Agency Contractor

    The Admin Diva

    United States - Last active: 4 days ago - Tests: 6

    NO TASK IS TOO BIG OR TOO SMALL. American Based Executive Assistant to handle your needs! I am only working with one client. I am JUST the person you are looking for. I have over 15 years of experience assisting entrepreneurs, authors, speakers, small businesses and CEO's of multi million dollar companies. I am a mix of administrative knowledge with WordPress experience at your disposal. I am also 100% American born and raised. Don't hesitate the contact me to discuss your needs.

    Associated with: The Project Assassins

    $10.00 /hr
    1,459 hours
    4.80
  7. Malin Cordisco

    Malin Cordisco Agency Contractor

    Experienced Translator English Spanish Italian

    Canada - Last active: 1 day ago - Tests: 12 - Portfolio: 2

    Experienced Translator top 10% Odesk: English, Spanish, Italian. Savvy Internet Marketer over 10 yrs experience. Customer service top 5% Odesk.

    Associated with: Malex Translations, Virtual Translation Solutions

    $11.11 /hr
    7 hours
    5.00
  8. Paul Jayson Tan

    Problem Solver

    Philippines - Last active: 08/20/2010 - Tests: 1

    $33.33 /hr
    0 hours
    5.00
  9. Kimberly Irwin

    Director Customer Operations

    United States - Last active: 09/20/2010

    $83.33 /hr
    0 hours
    5.00