Other - Customer Service Specialists

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  1. Epefania Miraflor

    Epefania Miraflor

    Customer Service Representative / Technical Support

    Philippines - Last active: 2 months ago - Tests: 6

    I have a total of 3 years work experience in this field and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking both outbound and inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

    $4.00 /hr
    43 hours
    4.52
  2. LeeAnn Houde

    LeeAnn Houde

    CSR, Chat Agent, and Travel Planning

    United States - Last active: 08/01/2014 - Tests: 11

    I seek to utilize my skills and multiple years of customer service, an excellent phone voice and data entry skills. I have worked for a variety of clients on projects ranging from scheduling, web research, travel planning, and handling reservations. I have also worked in the commercial travel industry and as an independent agent for the last year. I am also a Certified Destination Specialist for Las Vegas, Hawaii, Cancun and Costa Rica. I am currently working on certifications for France and Disney. With regards to my writing, I have written articles, short stories, and have won awards for poetry. I also have editorial and proofreading experience.

    $10.00 /hr
    16 hours
    4.93
  3. Kristina N.

    Kristina N.

    English-Russian/Russian-English Translator, Marketing specialist

    Russia - Last active: 2 months ago - Tests: 6 - Portfolio: 5

    Hi, my name is Kristina and I'm mutli-skilled and talented EN-RU/RU-EN translator and marketing specialist with over 7 years experience. I'm responsible and hard working person, who knows the words "deadline" and "quality" and is also aware of professional roles and boundaries. Experience: I have marketed -mobile apps (ASO, PR, user acquisition): FollowMania, PhotoRepost (InstaRepost), HotYooToo, Catbusters; -online advertising networks (SMM, PR, PPC, PPA, email marketing): InstaZebra (also product management), Mobbnet, MineThatApp -online brokers/prop firms: MRC Markets, Shark Traders I have translated websites, legal documents, mobile apps, articles, products descriptions, advertisements, landing pages. I'm familiar with the following industries in terms of translation: Forex, IT, Marketing, Mobile, Stock Exchanges, Social.

    $13.00 /hr
    15 hours
    5.00
  4. Gian Carlo Saracho

    Gian Carlo Saracho

    Training Lead, Supervisor, Trainer, Team Leader, Talent Acquisistion

    Philippines - Last active: 11/12/2014 - Tests: 9

    Over the last 8 years, I have honed my skills in computer troubleshooting, adult learning, and people management. My first job was an Online English teacher for Koreans, and eventually got promoted to Management Information Systems associate, and was given another promotion as a Team Leader. Next, I applied as a technical support specialist, took in technical calls for 2 months, and was given a promotion as an Associate Trainer. As AT/Mentor, I handled new hire training classes which covered account processes, and technical troubleshooting. A year later, I was promoted as a Senior Trainer with the same company. I am now working with a different company, and still specializing in Training and Development. We primarily train people for US Tax and Payroll, and HR Benefits. I basically rotated myself enough to know the ins and outs, pros and cons of this industry. I would like to explore further, enhance and practice the skills I have acquired through experience. I feel that my experience and background would be beneficial to your organization. I am currently looking for a full-time home based job.

    $8.00 /hr
    59 hours
    5.00
  5. Darvin C.

    Darvin C.

    Sr. Tech Support||Chat*Email*Voice||Data Entry|| Transcriptionist

    Philippines - Last active: 3 months ago - Tests: 6

    I am a well experienced customer care/technical support specialist, may it be through email or phone. Being in a call center and BPO industry, I have proven that I can work under minimal to no supervision and still deliver above-average, timely results. For the past 4 years I've been traveling to and from work, and juggling my career with other responsibilities is more challenging now since I'm starting my own family. I am now looking for ways to establish a lucrative home based job to spend more time managing a business and being at home with my family. I also have experience in the following areas: **Web Research **Data Entry **Email support **Chat Support

    $6.00 /hr
    45 hours
    5.00
  6. Raquel R.

    Raquel R.

    Career Woman

    Philippines - Last active: 11/20/2014 - Tests: 4

    I am good in communicating and marketing skills. Also, in Microsoft Excel, Microsoft word, Powerpoint Presentation, Photoshop, designing, Social Media, typing, making calls, setting appointments and recruiting. I am hard working, responsible and flexible person, flexible in the sense that I can easily cope up, can do task beyond the limits of my expertise and can deal with different people. I can be an asset!

    $3.90 /hr
    135 hours
    4.67
  7. Kathrine yee B.

    Kathrine yee B.

    Virtual Assistant, Algebra Tutor, Data Encoder, Transcriber,Admin Asst

    Philippines - Last active: 6 months ago - Tests: 8

    WORK EXPERIENCE outside Odesk.com BANCO DE ORO UNIBANK, INC., G/F SM Delgado Building,Valeria Street Iloilo City, Iloilo (February 2012-July 2012) (Customer Service Associate Teller) • Provided accurate and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions. RIZAL COMMERCIAL BANKING CORPORATION, RCBC Bldg., Don Victorino, Salcedo St., Sara, Iloilo 2010-2011 (December 2010-April 2011) (Customer Service Associate Teller) • Delivered service in a timely, competent and efficient manner. • Consistently practiced greeting, closing, and cross-selling spiels. • Provided inputs to business center-based selling plan, reviews plan with BCM and adjust strategies and action plans accordingly. • Informed clients of any discrepancy found on the transaction handled. • Promoted RCBC and YGC products and services to existing and prospective clients and referred them to Business Center Manager (BCM)/Senior Customer Relations Officer (SCRO). Villaruz, Villaruz and Company, Unit 3 9th Floor Galleria Corporate Center , Edsa, Quezon City 2009 (April-June) (On the Job Training) EDUCATION ST. PAUL UNIVERSITY ILOILO, General Luna St., Iloilo City: Bachelor of Science in Commerce Major in Accountancy, 2005-2010 • Dean's Honors List: 2007-2008 AWARDS Service award (1st runner-up, Accounting Quizbowl, Surigao Business Expo) - 2007-2008

    $3.89 /hr
    414 hours
    4.53
  8. Gabriella Guiet

    Gabriella Guiet

    Office Professional

    France - Last active: 5 months ago - Tests: 5

    Based in the South of France, I run a Wine Tours Business which I created in 2011. As this is a very seasonal business I am in search of an additional position that is home based. I am very organised and can manage several different projects at the same time assuring that they are completed correctly and in a timely manner. Please contact me today for more information. Career History 05/11 Vin d’Ange Wine Tours –Owner, Wine Tourism Company serving all major French wine regions 03/11-04/11 Shakespeare Globe Theatre – Temporary Facilities Assistant 04/04-12/10 MWB Business Exchange – LONDON -Centre Manager Main Client – PricewaterhouseCoopers LLP Working for a market leading Serviced Offices/Business Centre provider. Responsible for maintaining the high 5* standard of the centre, supply catering to meeting room clients on a daily basis. Ensuring that the management and training along with the implementation of key procedures were taught to staff, required to market the building when space is available to ensure occupancy, which included the negotiation of tenancies, bill creation and debt collection along with the management of repair issues and liaising with contractors as well as maintaining excellent standards of health and safety. The face of the company at the centre, impeccable personal presentation and excellent communication skills both written and orally along with a strong business sense are exercised on a daily basis. 07/04 – 05/07 Oddbins Wine Merchants, WIMBLEDON -Wine Sales Advisor Assisted with wine tastings, advised clients on wine choices and food matching, ensuring adequate stock is available for customers and the presentation of the shop is impeccable at all times. 05/03 – 03/04 Midsummer House Restaurant – CAMBRIDGE -Reception Manager Two Michelin Stars 02/02-12/02 Restaurant La Tante Claire – LONDON – Chef Receptionist Pierre Koffmann - Relais & Châteaux/Relais Gourmands Two Michelin Stars 02/00-11/01 The Castle at Tarrytown –NEW YORK - Reservations Manager Equus Restaurant – Relais & Châteaux Responsible for all restaurant reservations and private parties, assisted the Chef Sommelier with wine choices and cellar management. Responsible for a team of five receptionists 02/99-12/99 THE WATERSIDE INN – BRAY-Chef Receptionist Michel Roux – Relais & Châteaux/Relais Gourmands – Three Michelin Stars 03/96-01/99 TEMPORARY AND CONTRACT ASSIGNMENTS – London and Berkshire PA/Secretary/Reception/Administration Companies Included: London Regional Transport, NDS – Sky Television, Credit Suisse First Boston, Mitsubishi Bank, Little Tikes Toy Company, The Royal Bank of Montreal STUDYING AND WORKING IN ISRAEL June 1994 – January 1996 09/92-06/94 CHICAGO TITLE INSURANCE COMPANY – WASHINGTON – PA to Director Liaising with banking clients researched transactions and assisted clients in resolving title issues. Preparation of land surveys and all administration for the team

    $11.11 /hr
    699 hours
    5.00
  9. Rahul RB

    Rahul RB

    Broker Price Opinion- Research Analyst

    India - Last active: 2 months ago - Tests: 4 - Portfolio: 1

    I am doing Real Estate Appraisal, Broker Price Opinion, Property Valuation, MLS Research, Data Entry, Order Processing, Admin Assistance jobs for my clients since 2 years.I will give my best for you when it comes to perfection. I will never let my clients down. I don't compromise on quality of my work.

    $7.00 /hr
    11 hours
    4.91
  10. melitte Elaco

    melitte Elaco

    SMM/SEM, Web Development, Data Entry, Advance Link Builder/ SEO

    Philippines - Last active: 6 months ago - Tests: 5 - Portfolio: 14

    Knowledgeable in creation, programming and managing professional and appealing websites that was for the promotion of the apartment rentals, food catering, SEO,SEM,SMM car hire and other services. Increase the web traffic with the help of the knowledge of internet marketing and commerce selling. Maintain, promote and develop the content of the websites with the help of the new technologies. Responsible for the quality and content control of the websites. Done some editorial work including copy write and proofing information. Maintained and update the websites regularly.

    $4.00 /hr
    4,912 hours
    4.33