Other - Customer Service Specialists

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  1. Noreen D.

    Noreen D. Agency Contractor

    Accountant, Callcenter Exp w/ Quickbooks

    Philippines - Tests: 6

    My competencies: - Bookkeeping - Payment Processing (online banking and check issuance) - Petty Cash Control - Cash Flow preparation - Generating financial reports - 6 Years Call Center Experience, (Customer Service & Technical Support, 4 years assigned to Intuit-Quickbooks client) - More than 17 years work experience (in Operations and/or Back-End Support) - Proficient on using MS Office applications and Google Docs Other Info: - DSL Internet Connection - Typing speed at 65+/- WPM - Can work flexible hours or any time zone

    Associated with: Contact Center Customer Service Agency

    $9.40 /hr
    601 hours
    4.60
  2. Shiela lou B.

    Shiela lou B. Agency Contractor

    Provider of any Admin Support equipped with Computer/Technical Skills

    Philippines - Tests: 4 - Portfolio: 3

    My previous job was a technical trainer and my admin tasks allowed me to develop system tools using PHP, MySQL and HTML. A touch-typist. I worked in a customer service and then back-office environment that give chat, phone, email and admin support. I have hiring experience and I’m looking for opportunities that could utilize my skills and my experiences. I'm willing to work with a company and help meet the needs of their clients and contribute to the growth of the company.

    Associated with: RB-JCS Services Unlimited Corp. Agency

    $4.00 /hr
    20 hours
    5.00
  3. Ghosa Cabiara

    Ghosa Cabiara Agency Contractor

    Experienced VA/PA, Tech Support Associate, Data entry,Data mining

    Philippines - Tests: 6 - Portfolio: 5

    a person who loves challenges, a perfectionist, a "go getter". I love learning new things and I take every job that I had seriously as I only focus on quality and client statisfaction. over the past 5 years of being a BPO agent I have handled different accounts such as Virtual Assistant, Customer Service Rep, Data Entry, Data mining, Collector, Sales Associate and Technical Support. Given my extensive career and accomplishments I am seeking for a good opportunity to offer my service to you or to your business and prove myself worthy of your trust.

    Associated with: Expert Solution

    $4.44 /hr
    265 hours
    4.94
  4. Krisna Athena Neri

    Krisna Athena Neri Agency Contractor

    Experienced English Teacher, Appointment Setter, CSR,Virtual Assistant

    Philippines - Tests: 4

    I am intensively trained to Communicate and deal with different types of people from all over the world. I graduated with a degree in BA Communication Arts major in Speech and Corporate Communication from University of the Philippines. I have two call center experiences wherein I was trained to deal with clients from all over the world. The first job was from a known travel agency in US where I booked and exchanged flight and hotel reservations (Domestic and International) of clients. The second opportunity was in a Banking and Finance Industry where I worked as a customer service representative. Both jobs helped me develop my skills in dealing with upset clients. With the need to look for better opportunities, I decided to try working from home where I worked for multiple foreign employers. I got the job as a virtual assistant (appointment setter) for US insurance agents. I did cold and warm calling and sometimes did sales. After months of working from home, I joined a Government institution in the country as a Financial analyst but decided to leave for my graduate study. For more than 3 years now, I am working as an online English tutor for for Asian professionals and non-professionals. I am in search for a job where I can exercise and share my skills and expertise.

    Associated with: Primus Inter Pares Agency, Veritas Aequitas

    $6.67 /hr
    689 hours
    4.95
  5. Judy Davis

    Judy Davis Agency Contractor

    Office Manager / Administrative Assistant

    United States - Tests: 15

    For 15 years I have been involved in the real estate industry, including holding a Texas RE license, being an assistant to a Mega Broker, being an assistant to a high producing agent as well as being a flex time virtual assistant. I have always been a highly effective sales support/office administrator! My experience includes, but not limited to, updating several different web sites, writing ads, entering information into MLS, creating mailings/emails, newsletter production, customer contact/service, verify paperwork completion and follow up when necessary, (hardcopy and online system) title company follow up and working with online merchants. Scheduling all aspects of the transaction: inspections, repairs, etc. Closing coordination. In other postions, I have managed the office of a professional sports team, a chemical plant, a Chamber of Commerce, a HVAC company and have worked in the securities industry. This vast array of experience includes itnerary set-up, keeping a traveling team of 30 or more fed, housed and on time, graphic design, sponsorship warm/cold calling, accounts receivable/payable, call center experience, marketing brainstorming sessions, event planning and set up. (Attendance from 10 to 20,000+) Setting up and training on customer database applications. Policy and procedure creation, implementation and follow through. I have excellent knowlege of Microsoft Office apps. (Word, Excel, Outlook, Powerpoint) I also have a solid working knowledge of MailChimp, Facebook, Twitter, multiple online CRM/Database applications, Adobe Photoshop, Illustrator, Camtasia and others. My top assets are a positive attitude and ability to learn very quickly.

    Associated with: WeBWorkers

    $20.00 /hr
    238 hours
    4.72
  6. Omnia B.

    Omnia B. Agency Contractor

    Top Notch Multi-Task Translator & Voice Over!

    Egypt - Tests: 11 - Portfolio: 9

    Seeking a job that might require my skills and linguistics. I have been known in all of my jobs as being a multi-task person that can take on more than one job at the same time with an accurate output for each. I also have had my own business for a couple of years, so it gave me a lot of experience with handling competition and any requirements for sales and marketing skills.

    Associated with: e-ComFreelance Agency

    $11.11 /hr
    330 hours
    4.88
  7. Amanda G.

    Amanda G. Agency Contractor

    Hard Working Loyal Office Professional for Hire / Reputation Managment

    United States - Tests: 10

    My objective is to take the skills that I have acquired and mastered and to achieve a challenging position, utilizing my experience with the opportunity for professional growth based on my performance. I have spent the last 16 years in customer service and as an office manager. I have worked with Microsoft Word, Excel, Outlook, PowerPoint, QuickBooks Accounts receivable and payable, I have worked with many different data entry programs, I was also a traffic manager for a warehouse company that supplied large retailers like Wal-Mart, Kmart, Target, Meijer’s and many others. Each company had a different system and I had to calculate and route large shipments and make sure we were following all the Transportation Guidelines and shipments arrival time. I am a quick learner and can master just about any task given to me.

    Associated with: The A Team

    $22.22 /hr
    2,539 hours
    4.34
  8. Mia D.

    Mia D. Agency Contractor

    Experienced CSR/Admin/VA/Bus Manager/Sales Rep/Collector/Apt Setter

    Philippines - Tests: 8 - Portfolio: 6

    My objective is to be able to use my acquired skills and knowledge and be an asset to you or to your company. I am committed in delivering the highest level of customer satisfaction. Over the last 6 years, I gained an excellent and wide range skills & knowledge in collecting Bank debt, customer service, administrative support, sales and appointment setting. Become an expert in handling customer complaints and concerns by providing them what they need, both as a call center agent and as a home based freelance contractor here in Odesk.I can confidently say that I am well-experienced in dealing with customers and employer in a positive and good approach. Service Description: Phone Calls Management - making and taking phone calls in behalf of the business and employer * Customer Relation/Interaction Management - Deals with clients/customers via emails or phone calls * Marketing Management - Planing and executing campaigns for the business * Blogs/Articles Management - post and update blogs/articles in social media sites such as Facebook, Twitter, LinkedIn, Examiner and Unigo * Calendar Management - keeps track of a schedule, follow up and reminder * Arrange meetings and set appointments between employers to clients/customers * Location searching using Google maps and Zillow * Background checking using peoplefinder * Check and answer mails, according to instructions * Pay personal bills, through online banking *Invoices and payroll system management on Quickbooks and Simplifythis * Payment Processing * Online/ Web Research for personal or professional purposes * Monitor and update ongoing projects (according to instructions) * Recruitment, hiring and training process * Team management and supervision - gives instructions, monitor their tasks and communication) * Personal Assistance * Database Management ************************************************************ Others Knowledge and Skills (but not limited to the following): * Customer-service * Administrative-support * Data entry - typing * Public-relations * Order-processing * Telemarketing * Virtual-assistant-skills * Basic Wordpress * Receptionist-skills * Email-marketing * Cold-calling * Computer-literacy ************************************************************ Others: * Microsoft-excel * Microsoft-word * Microsoft-office * Simplifythis * Intuit-quick books * Shiftplanning * FreedomVoice * Skype * Solve360 * Adobe Form central * Adobe echosign * Adobe pro * Google map * Zillow * PeopleFinder * Rackspace * Paypal * Facebook fan pages * Twitter * LinkedIn * Unigo * Examiner * Hootsuite * Patch.com * Merchant Circle * Egnyte * Dropbox * Evernote * Wrike

    Associated with: CT Outsourcing Solutions Inc., Perfect Solution Company

    $5.56 /hr
    2,395 hours
    4.42
  9. Antonette Magaling

    Antonette Magaling Agency Contractor

    Typist, Web research,Data Entry,Customer Service Rep/Admin,

    Philippines - Tests: 5

    I am capable of multi-tasking work and assignments. My goal has always been to guarantee that my client gets a 100% satisfaction from whatever tasks they may require me to do. I am 4 years working in oDesk, I have developed a wide range of experience in the following areas: administrative work, data entry, personal assistance, email handling, research and database management. Aside from this, I am proficient in MS-Office applications.

    Associated with: N.S.A.K - Extraordinary Professionals for Your Outsourcing Needs Agency

    $6.00 /hr
    4,582 hours
    4.97
  10. Kevin Young

    Kevin Young Agency Contractor

    Program Mgr / Cust Serv / Tech Support /Virtual Assistant /SEO/SMO

    Philippines - Tests: 1

    Extensively Trained Virtual Assistant. Graphic & Web Design(CSS/HTML, Wordpress) , Very Satisfactory Customer Service Associate, and Highly Knowledgeable Technical Support associate. I have experienced working in a Business Process Outsourcing Industry in which I was trained to be an efficient and effective customer service associate to provide very satisfactory customer service experience. Undergone prestige training as a technical support associate to perform very intricate details of problem solving issues. I also am an experienced Home based Virtual Assistant, provided service to different clients already with high ratings through working closely or working under pressure with minimal supervision and multitasking fast pace jobs. Follows a very concise working ethics for quality output.

    Associated with: Creative International Contact Solutions

    $3.33 /hr
    625 hours
    4.09