Other - Customer Service Specialists

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  1. Ben C.

    Ben C.

    Experienced Zendesk Customer Service, Sales and Technical Support

    United States - Tests: 3

    I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

    $22.22 /hr
    2,708 hours
    0.00
  2. Jasmine Garcia

    Jasmine Garcia

    Customer Service Rep.

    Belize - Tests: 2

    I am a dedicated worker, always punctual with good oral communication skills. I'm also a speedy typist. I'm able to work with very minimal supervision. My internet connection is very fast and reliable, I also work with a headset that has noise cancellation. Customer Satisfaction is my top priority. I am available to handle other related tasks so my skills are not limited. My urge to learn and develop more skills makes me a flexible and highly motivated freelancer .

    $5.60 /hr
    2,577 hours
    0.00
  3. Princes Sedaria

    Princes Sedaria Agency Contractor

    Experienced Virtual Assistant and Appointment Setter with 8yrs BPO exp

    Philippines - Tests: 2

    My name is Princes, 29 years old, I am a 7 year customer service professional, with experience in Telecom, Satellite TV and Insurance. I am highly skilled at upselling, billing info and processing claims for insurance. I am also fluent in verbal and written English. I am interested in email, chat, voice and administrative support roles. I am flexible to work in any time zone (US, Australia or UK). Below is a brief overview of my employment history: Employment History: AIG (American Insurance Group) June 10, 2013 - December 14, 2014 AMERICAN GENERAL LIFE AND ACCIDENT INSURANCE (AGLA) iHUB 2 Northgate Cyberzone Alabang Muntinlupa City Work Description: Customer Service and Claims 1. Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. 2. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. 3. Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records. Convergys Philippines May 22, 2008 - June 4, 2013 DIRECTV SATELLITE COMPANY US Northgate Cyberzone, Filinvest Corporate City Alabang, Muntinlupa City Tel no: 02 7581588 Work Description: Accounts Unlock, Billing Specialist and Basic trouble shooting. Interact with customers to provide and process information in response to inquiries, concerns, online assistance and requests about products and services. eTelecare Global Services (formerly Streams and currently acquired by CONVERGYS PHIL) October 2007 - April 2008 Sprint Telecom Work Description: Customer service rep/billing and sales specialist School: Philippine College of Health and Sciences Course: B.S Nursing Year Graduated: 2007

    Associated with: DigiNomads

    $5.00 /hr
    1,101 hours
    0.00
  4. Logan Calhoun

    Call center Customer service

    United States

    I am interested in the wave of the future which is on the computer. I have great customer service skills, and I have been working with this for 3 years.

    $11.94 /hr
    1,072 hours
    0.00
  5. Robert Nicholas

    Robert Nicholas

    Computer Science Student

    United States - Tests: 2

    I am an up and coming computer science student looking for possible data entry and or computer science entry level jobs I can do online. I have a basic understanding of Java, C++, and have used some OpenGL.

    $10.89 /hr
    2,020 hours
    0.00
  6. Jeremy V.

    Jeremy V.

    Virtual Callcenter Manager / Administrator

    Philippines - Tests: 5

    To gain further exposure and experience as an Online Virtual Call Center Operations Manager / Administrator / Team Supervisor. I have 7 Years extensive experience working in the BPO / Customer Care Industry. I have extensive work with Five9 Callcenter Systems, with full hands-on knowledge on Five9 Agent, Supervisor and Administrator applications, and with working knowledge on Salesforce CRM. I had worked with Five9 as Technical Support and as Project Manager, and also with managing the website's Knowledge Base. Prior to this, I worked as Technical Support Representative in a major Callcenter company in the Philippines, where I catered to DSL-Broadband customers. I also had stints in Sales / Telemarketing Campaigns as well.

    $11.11 /hr
    6,533 hours
    0.00
  7. Samer Saad

    Samer Saad

    Windows Server Administrator , Web Hosting , Parallels plesk

    Egypt - Tests: 9

    Over the last 12 years, i have been CEO (admin) for 2 web hosting companies , I am responsible for over 100 Windows (2003 , 2008 & 2012) servers as windows administrator , managing (IIS 6 , 7.5 & 8) , i have good experience with WHM , Cpanel for Centos (5,6) & Parallels Plesk automation, i am looking for Windows servers administration jobs , seeking opportunities to manage web hosting business for both linux & windows servers running Cpanel & Parallels . Windows Server 2012 Administration Certified Field of experience : Windows Server 2003, 2008, 2008 R2 & 2012 Web Servers: IIS Web server 6/7/8 Networking: TCP/IP, UDP, DNS, SMTP, FTP , DHCP, SSL, HTTP, HTTPS. DNS Services VMware Virtualization Active Directory, user and computer management Active Directory setup and maintenance Database: SQL 2005/2008/2012 . Group Policy Management Console (GPMC) NTFS File and Share permissions Windows Server Migrations Windows Server security Software Install Configuration: VB.NET, .NET 3.5 & 4.5 , SQL Server, Outlook Express .

    $16.00 /hr
    1,056 hours
    0.00
  8. Maria Ellaine Ong

    Maria Ellaine Ong

    Reports Analyst, Appointment Setter, Researcher, Customer Service

    Philippines - Tests: 5

    I believe in an honest and efficient hard day’s work. I get self-satisfaction from pushing myself to the limit, knowing that all my efforts are going to pay off. I am committed to anything I do and provide results. I have been working in the BPO industry for more than 5 years now. The positions I have handled within this period are Technical Support, Customer Service, Order Entry, Floor Coordinator and Reports Analyst. I have developed skills over the years that help me in providing excellent and quality service in any field. As a Reports Analyst for a Sales and Technical account I create and update dashboards such as Customer Satisfaction (CSAT), Quality and Sales. I have advanced skills in Microsoft Excel 2013, 2010 and 2007. As a Customer Service Agent I have experienced working in a voice and non-voice environment namely, chat and email support. I've handled technical inquiries regarding cable, internet and phone connectivity as well as general inquiries, billing and sales. I also have experience working as a virtual assistant with tasks such as research, lead generation, data mining, data entry and appointment setting. I use tools such as SalesForce to enter leads, accounts and sending email, Google Docs, Google Calendar and TeamViewer. I am a fast learner, accurate, detail oriented and efficient. I am hoping to hear from you soon. Thank you!

    $3.33 /hr
    1,090 hours
    0.00
  9. Gemmalyn Blanco

    Gemmalyn Blanco

    SALES, LEAD GENERATION, ACCOUNT MANAGEMENT, ONLINE ENGLISH TEACHER

    Philippines

    Qualifications • Product Sales Trainer for 2 years • BPO Sales Experience for 4 years * Accounts handled: Sales, Lead Generation, Financial, Account Management, Online English Teaching • Master’s Degree ( Education in Management- Academic units completed) • Cum Laude • Quick and eager to learn • Outgoing and patient • Hardworking, can handle pressure with minimal supervision

    $5.56 /hr
    3,167 hours
    0.00