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Last updated: May 1, 2015
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  1. Rachelle A.

    Rachelle A.

    Overall Admin Assistant

    Philippines - Last active: 1 month ago - Tests: 2

    One year of having a single job online without prior training regarding on customer support, had challenged me to do the best that I can to learn everything I know now. I start with shadow working for my sister-in-law - data entry, and took charges after she referred me to her client, who's a really great guy. Little by little, he teaches me things I need to know while working at the same time, such as: customer service; building up pages, basic SEO checking for our posts and building online offices in WordPress site; and other admin tasks. Now I'm looking for a new job which will broaden the skills I have and to compete with other companies conducting different services and/or products. I am very eager to know more and to contribute for the success of the company where I will be working with.

    $5.56 /hr
    1,155 hours
  2. Dexter Monte De Ramos

    Dexter Monte De Ramos

    Virtual Assistant, Project Manager, Quality Control, Customer Support

    Philippines - Last active: 3 days ago - Tests: 4

    I have been working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are four of them. Pretty soon there will be five of them who I need to manage altogether. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I am not a website builder/developer like them but I have a great common sense and an analytical skill which help them find the resolution of many issues. I train them when I need to. Prior to my present job, I worked as a technical support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

    $6.67 /hr
    1,813 hours
  3. Christine Dizard

    Christine Dizard

    Full charge bookkeeper, Quickbooks pro

    United States - Last active: 11 hours ago - Tests: 9

    Full charge bookkeeper with over 12 years experience. Associate of Accounting, with additional experience with a variety of administrative responsibilities, as well as familiarity with human resources and benefits administration. Well versed in Excel, Word, Quickbooks, and email usage. Strong language skills, and a self motivated problem solver. Timeliness and professionalism are always a must, with client satisfaction the primary goal.

    $20.00 /hr
    109 hours
  4. Kishore P.

    Kishore P.

    Quality Control | Product Development | Web Research etc.

    India - Last active: 11 hours ago - Tests: 1

    2012 - 2008 Based on my long experience in the Quality Control & Product Development Management, my company was hired as a SUBJECT MATTER EXPERT for the Installation and Maintenance of Valve Regulated Lead Acid Storage Batteries in 30K Mobile Telephone Towers in different states in India. I was the Leader in charge of the entire technical team. My service was appreciated by the Principal company for excellent maintenance and no faults of VRLA Batteries. I also initiated steps to revive the old and used batteries for which the purchase of new batteries was significantly reduced in the following year. In appreciation of my work, the contract was extended for 3 consecutive years. It was a tremendous success and achievement at the final stage of my service life. 2008 -1978 Worked in the production of Automotive Batteries & Industrial Storage Batteries. Later worked as in charge of Quality Control & Development of New Products. My company achieved phenomenal growth as the new products were successfully tested and approved by the Railways, Defense & Telecom departments. Also worked in the Marketing Department for preparation of tenders & attending negotiation meetings prior to tender finalization etc.if the situation demanded so. 1978-1974 Career started as a Chemist in a Railway Workshop. 1975-76. Left the railway job & worked in a company as an Engineer for Erection of glass equipment and later worked as R & D Officer. Current Activity: . I am sometimes hired for introducing quality control system by new battery units & occasionally for installing giant batteries for Telecom Installations. Lead Research: In recent times, I have observed the working of the Lead Researcher also & did some work myself. The work seems to be interesting. If situation presents itself, I would like to work at a higher level.

    $10.00 /hr
    1,198 hours
  5. Kimberley Hotham

    Kimberley Hotham

    Medical Administrator

    Canada - Last active: 28 days ago - Tests: 2

    I am very compassionate towards the needs of others. This I believe, builds for a strong work ethic. I am dependable and reliable. Accuracy and good time management are very important in this chosen career. I hold a high belief in confidentiality. If given this opportunity, you will be pleased and satisfied with my work.

    $22.50 /hr
    0 hours
  6. Betty Sampson-Rivera

    Betty Sampson-Rivera

    UM Data Analyst & Executive Assistant

    United States - Last active: 15 days ago

    Highly motivated, organized, team, results and detail oriented self-starter who performs duties with minimal or no supervision and is recognized for excellent written and verbal communication, interpersonal, and computer skills. Highly experienced and qualified to work effectively with Executive level teams. Projects • Participated in the creation of step by step instructions for the on boarding and orientation of newly appointed Business Segment Liaisons (BSL) • Took the initiative to identify outstanding claims remaining unpaid. Resolved over 2,000 complaints. Accomplishments • Proposed, led, organized and implemented the collection of food, paper goods and funds for the Fisher House Organization (network of comfort homes where military and veterans’ families can stay at no cost while a loved one is receiving treatment). Collected over $2,500 in addition to over 30 boxes of goods. • Proposed, led, organized and implemented the participation of over 75 employees in the 2014 Global Youth Service Day at Amelia Earhart Park cleanup, planting, mulching and painting of park benches. • Responsible for executing the floor planning and communicating to Corporate Headquarters the new location of data, communication lines and equipment for 60 employees. Education • The Berkley School Of Business (1982 to 1983) • Cathedral High School, Graduated 1982 Skills • Windows Office Suite, Word for Windows, Word Perfect, Q&A Database, Access, Laserfiche, Facets • Bilingual: English and Spanish (Read, Write and Speak Fluently)

    $30.00 /hr
    0 hours
  7. Maricris Mananquil

    Maricris Mananquil

    Travel Expert(Customer Service and Back office)

    Philippines - Last active: 1 month ago - Tests: 2

    I had been with BPO industry for 4 years. I took customer service calls for one year for a financial account which gave me a strong background in financial and bank processes. Other 3 years of experience was with a huge travel agency in North America 3 of which was as a customer service representative and the other 1 is as part of Escalation Team and mentoring combined. Back when I was studying, aside from being able to complete BS Nursing curriculum I also took 2-year technical course for computer science. My educational attainments and years of work experience makes me flexible and able to work in different line of businesses. Qualifications -Skillful travel agent -Amadeus GDS expert -Typing speed of 60WPM -Knowledgeable in Medical terms and pharmacy -Committed -Professional -Innovative -Hard working

    $30.00 /hr
    0 hours
  8. Divsar Joseph Estorosos

    Divsar Joseph Estorosos

    Computer Savvy/Expert Leader

    Philippines - Last active: 15 days ago - Tests: 6

    An experienced leader and goal setter. All of my relevant experiences concerning my career as a customer service assistant in a well known universal bank as well as being an independent representative of Team Effort International LLC. helps me alot to gain confidence and self esteem to endure what it takes, in order to provide excellent work/job to satisfy my future employer. As well as to achieve necessary initiative to give satisfaction beyond expected.

    $40.00 /hr
    0 hours
  9. Lisa Baker

    Lisa Baker

    All Things Admin/InfusionSoft Specialist

    United States - Last active: 2 months ago - Tests: 3

    Experienced and efficient any all admin tasks including but not limited to: Human Resources (HR), Benefits Administration, Data Entry, Time keeping and time management, Project Management, System and Process Development. Over 6 years of experience working within InfusionSoft CRM, managing users, creating campaigns and all processes for managing our office. I have been dubbed the "Infusion Guru" as my experience has made more knowledgeable then most support staff members you talk to at Infusion directly. Very technically savvy, can adapt to and learn new software programs quickly. Also proficient in Microsoft Word, Excel, Publisher, Outlook, Sharepoint, Trello, TimeForce and Google Apps Typing speed of 70+ WPM, Ten Key speed of 13,000 keys per hour

    $30.00 /hr
    0 hours
  10. Norm Nixon Vitor

    Norm Nixon Vitor

    Experienced Customer Service Associate / Executive Assistant / Writer

    Philippines - Last active: 7 days ago - Tests: 4

    With more than 3 years experience in the BPO industry, I have the expertise and knowledge in customer service (for US and AU clients), team management, basic troubleshooting, multi-tasking, data entry and management, data analysis, and training that will be very beneficial for your company. I also worked as an Executive Assistant for the Managing Director of a research firm (who also owns a publication and two restaurants). This job has honed my skills in managing schedules, setting-up appointments, drafting presentations, discussing business proposals with clients, designing training materials, and basically being the substitute when the Managing Director is not available. I can also do writing-related tasks including blog entry creation, copyreading, data entry, and editing.

    $10.00 /hr
    0 hours