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On average, 652 Typing projects are completed every quarter on Upwork.

652

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Average Typing Freelancer Feedback Score

Typing Upwork freelancers typically receive a client rating of 4.72.

4.72
Last updated: June 1, 2015
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  1. Dexter Monte De Ramos

    Dexter Monte De Ramos

    Virtual Assistant, Project Manager, Quality Control, Customer Support

    Philippines - Last active: 1 day ago - Tests: 4

    I have been working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are four of them. Pretty soon there will be five of them who I need to manage altogether. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I am not a website builder/developer like them but I have a great common sense and an analytical skill which help them find the resolution of many issues. I train them when I need to. Prior to my present job, I worked as a technical support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

    $6.67 /hr
    2,017 hours
    0.00
  2. Christine Dizard

    Christine Dizard

    Full charge bookkeeper, Quickbooks pro

    United States - Last active: 11 days ago - Tests: 9

    Full charge bookkeeper with over 12 years experience. Associate of Accounting, with additional experience with a variety of administrative responsibilities, as well as familiarity with human resources and benefits administration. Well versed in Excel, Word, Quickbooks, and email usage. Strong language skills, and a self motivated problem solver. Timeliness and professionalism are always a must, with client satisfaction the primary goal.

    $20.00 /hr
    116 hours
    0.00
  3. Twan Tucker

    Twan Tucker

    MsProfessional

    United States - Last active: 14 hours ago - Tests: 4

    Thank you for viewing my profile! I am a detailed and thorough professional with over 20 years of administrative experience - the last seven years in a office environment. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier/scanner/fax, and color printer. I provide creative and detailed management, administrative, writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee for the past seven years. I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, transportation, logistics, warehousing and inventory management. I would like to be able to assist with any type of data entry,customer service, email handling, phone support that is available on a remote basis.

    $12.22 /hr
    495 hours
    0.00
  4. Kishore P.

    Kishore P.

    Quality Control | Product Development | Web Research etc.

    India - Last active: 1 day ago - Tests: 1

    2012 - 2008 Based on my long experience in the Quality Control & Product Development Management, my company was hired as a SUBJECT MATTER EXPERT for the Installation and Maintenance of Valve Regulated Lead Acid Storage Batteries in 30K Mobile Telephone Towers in different states in India. I was the Leader in charge of the entire technical team. My service was appreciated by the Principal company for excellent maintenance and no faults of VRLA Batteries. I also initiated steps to revive the old and used batteries for which the purchase of new batteries was significantly reduced in the following year. In appreciation of my work, the contract was extended for 3 consecutive years. It was a tremendous success and achievement at the final stage of my service life. 2008 -1978 Worked in the production of Automotive Batteries & Industrial Storage Batteries. Later worked as in charge of Quality Control & Development of New Products. My company achieved phenomenal growth as the new products were successfully tested and approved by the Railways, Defense & Telecom departments. Also worked in the Marketing Department for preparation of tenders & attending negotiation meetings prior to tender finalization etc.if the situation demanded so. 1978-1974 Career started as a Chemist in a Railway Workshop. 1975-76. Left the railway job & worked in a company as an Engineer for Erection of glass equipment and later worked as R & D Officer. Current Activity: . I am sometimes hired for introducing quality control system by new battery units & occasionally for installing giant batteries for Telecom Installations. Lead Research: In recent times, I have observed the working of the Lead Researcher also & did some work myself. The work seems to be interesting. If situation presents itself, I would like to work at a higher level.

    $10.00 /hr
    1,374 hours
    0.00
  5. Kim Jasper Agum

    Kim Jasper Agum

    Data Encoder

    Philippines - Last active: 1 month ago

    Thank you for viewing my profile! I am a detailed and thorough professional with over 4 years of experience as an account officer. I specialize in delivering quality services with respect for deadlines and high expectations. I do a have laptop and internet here in my house. I have an extremely work ethic, when I'm working I don't want just to meet deadlines rather I want to finish it ahead of time.

    $30.00 /hr
    0 hours
    0.00
  6. Mari P.

    Mari P.

    Interpreter/Translater in Japanese and English

    United States - Last active: 18 days ago - Tests: 3

    I was born and grew up in Tokyo, Japan. My husband and I lived in Japan for five years and we moved to Medford, Oregon in 1994. I obtained U.S. citizenship in 2002. I owned Pearson’s Flower Farm and participated in the local growers markets. I am bilingual in Japanese and English with strong management skills. I am aware that dealing in a foreign language and communicating in English is sometimes quite challenging. I fully understand that your Japanese customers sometimes get frustrated when their business needs are not smoothly carried out because of communication problems. Through my experience of living in America, and my extensive working experience in many fields over ten years, I honestly feel that I can be of use to your company. I am responsible and communicate well with people. I am very interested in helping your Japanese customers in Japan or in America. I look forward to hearing from you. Experience Sales Manager, Japanese Lunch Corporation Ltd. (Tokyo, Japan) 1993-1994 Sales Administration Advertising Market Research Administrative and Academic Coordinator, ICA of Japan Corporation Ltd. (Tokyo, Japan) 1990-1993 -Certified with Japanese Immigration Office as an official intermediary for proxy visa applications Quality control representative for Holland, Germany, Malaysia, Thailand, Israel, Hong Kong, Nepal, Russia, and Korea Established representatives in various countries, including market research Sales Advertising Manager and Secretarial Assistant to the American Principal, YAS Language School (Yokohama, Japan) 1988-1990 Sales Advertising Recruiting and Training Accounting Japanese Language Instructor, Dai-ichi Foreign Language Institute ( Tokyo, Japan) 1987-1988 - Taught Japanese language for overseas students from Asia Chief, Japanese Language Development Division, Bi-Lingual Ltd.(Tokyo, Japan) 1986-1987 -Produced sales promotion videos Taught Japanese language with personally written texts Published textbooks Curriculum development Director, Bi-Lingual Ltd. (Tokyo, Japan) 1984-1986 - School administration - Sales - Quality Control for both Japanese and Foreign instructors - Secretarial assistant to the foreign manager Education Associate of Arts in English Literature, Kawamura Private Women’s College (Tokyo, Japan) 1979-1981 SPECIAL TRAINING Certification as an official intermediary for proxy visa applications (Tokyo, Japan) 1991-1993 Completed immigration application course given by the Japanese immigration Department. Japanese Language Teaching Skill Program (Tokyo, Japan) 1984-1985 Completed at Sendagaya Japanese Language Institute American Language Program ( California, U.S.A.) 1981-1982 Completed at the University of California, Hayward

    $30.00 /hr
    0 hours
    0.00
  7. Betty Sampson-Rivera

    Betty Sampson-Rivera

    UM Data Analyst & Executive Assistant

    United States - Last active: 1 month ago

    Highly motivated, organized, team, results and detail oriented self-starter who performs duties with minimal or no supervision and is recognized for excellent written and verbal communication, interpersonal, and computer skills. Highly experienced and qualified to work effectively with Executive level teams. Projects • Participated in the creation of step by step instructions for the on boarding and orientation of newly appointed Business Segment Liaisons (BSL) • Took the initiative to identify outstanding claims remaining unpaid. Resolved over 2,000 complaints. Accomplishments • Proposed, led, organized and implemented the collection of food, paper goods and funds for the Fisher House Organization (network of comfort homes where military and veterans’ families can stay at no cost while a loved one is receiving treatment). Collected over $2,500 in addition to over 30 boxes of goods. • Proposed, led, organized and implemented the participation of over 75 employees in the 2014 Global Youth Service Day at Amelia Earhart Park cleanup, planting, mulching and painting of park benches. • Responsible for executing the floor planning and communicating to Corporate Headquarters the new location of data, communication lines and equipment for 60 employees. Education • The Berkley School Of Business (1982 to 1983) • Cathedral High School, Graduated 1982 Skills • Windows Office Suite, Word for Windows, Word Perfect, Q&A Database, Access, Laserfiche, Facets • Bilingual: English and Spanish (Read, Write and Speak Fluently)

    $30.00 /hr
    0 hours
    0.00
  8. Dawn Ankiewicz

    Dawn Ankiewicz

    Data Entry and Assistant

    United States - Last active: 1 month ago - Tests: 7

    I have spent the past 6 years working in the property management field as the property bookkeeper. The majority of my daily responsibilities included data entry. I was responsible for entering, on average, around 2000 invoices per month. On top of the invoices, I was also responsible for the collection and recording of more than $150,000 a month in rental payments and other fees. I was able to consistently meet all my deadlines weekly, monthly and quarterly.

    $18.00 /hr
    0 hours
    0.00
  9. Claudine S.

    Claudine S.

    Email Agent

    Philippines - Last active: 1 month ago

    I have been working in our company here in Philippines for more than two years and five months. I have handled several accounts customer service, chat support, email agent. As a email agent for one year, I know exactly what you're going through, your challenges and what your expectations are. I have a positive attitude, self motivation, excellent cooperation and consistent online schedule. Over the years of responsible experience, i have committed myself in improving my skills and continuous commitment as professional email agent in managing telemarketing team rooms and guiding groups of people to success. I like to work at home because it gives me more time to spend with my family. I can be more hands on, give more focus to all my tasks. Because, i do it alone at the comfort of my room. I can work full time or part time and my hours can vary depending on the projects. And if you are looking for your project to be completed professionally, following your requirements, budget and deadline, I am aiming to meet your expectations in terms of cost and quality, to save time and most especially, retain a high quality of work. Let us work together for long term goals.

    $30.00 /hr
    0 hours
    0.00
  10. Norm Nixon Vitor

    Norm Nixon Vitor

    Experienced Customer Service Associate / Executive Assistant / Writer

    Philippines - Last active: 1 month ago - Tests: 4

    With more than 3 years experience in the BPO industry, I have the expertise and knowledge in customer service (for US and AU clients), team management, basic troubleshooting, multi-tasking, data entry and management, data analysis, and training that will be very beneficial for your company. I also worked as an Executive Assistant for the Managing Director of a research firm (who also owns a publication and two restaurants). This job has honed my skills in managing schedules, setting-up appointments, drafting presentations, discussing business proposals with clients, designing training materials, and basically being the substitute when the Managing Director is not available. I can also do writing-related tasks including blog entry creation, copyreading, data entry, and editing.

    $10.00 /hr
    0 hours
    0.00