Other - Customer Service Specialists

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Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

$12.00 /hr
6,897 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

$22.22 /hr
6,050 hours

Lex Clay

Lex Clay

Experienced IT Professional

United Kingdom - Tests: 2 - Portfolio: 1

I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

$27.78 /hr
1,590 hours

Don Allen Laguisma

Don Allen Laguisma

Job Seeker

Philippines - Tests: 4

For over 3 years of working as a executive assistant in a different companies i master using microsoft word, excel and power point. I'm also good at Data encoding, time managements, schedule arrangements and sales basic accounting and recording.

$5.56 /hr
1,322 hours

Alysa W.

QA Leader-Senior Software QA-Automation/Manual tester-mobile tester

China - Tests: 5 - Portfolio: 9

8 years of rich experience in Manual and Automated testing of software, firmware, web-based, desktop application, router, and mobile with focus on function, system performance/stress and system compatibility. My core competency lies in team management, test process improvement, create comprehensive Test Pan, write positive/negative Test Cases , perform Manual/Automated testing, find bug as early as possiable and make sure they get fixed, write detail Test Report and give some advice. Successfully worked on different products ,such as DCM, UHC, Accero, Config,Tranzax and so on. Succssfully developed test scripts to automate website and desktop appliction. Rich experience in Smoke Testing, Functional Testing, Regression Testing, Sanity Testing, Usability Testing, Cross Browser Compatibility Testing, Exploratory Testing, Backend Testing, Security testing, Stress testing, Performance testing, Alpha testing and Beta testing. Rich experience in automated testing by TestComplete, QTP. Some experience in performance testing for web service by Jmeter. Rich experience in bug-tracking systems, such as JIRA, Mantis, Bugzilla and Redmine. Some experience in the following areas: Project Management, Team Building, Mobile/IPad testing, Network knowledge, TCP/IP, SQL, Shell, Python, C, VB, Firebug, XPath, Selenium. Excellent communication and presentation skills while dealing with business comunity, team members and developers. Detail-oriented and trouble shooter. I'm freelancer and I can commit to a long term. I am seeking opportunites to build quality assurance for you or your business.

$15.00 /hr
5,221 hours

Kanwal Fatima

QA Engineer /BI Reports Developer

Pakistan - Tests: 1

I dont believe in the word "CANT". I "CAN" do it, persistent and determination are the words I live by. I am a well-experienced QA Engineer. Over the last 10 years, I have tested a wide range of web and desktop application in manual and automation testing. My goal is to improve software quality, meet customer expectations and make the application bug free and user friendly by supporting proven software quality practices and implementing practical and effective process improvement methods. Unique combination of skill set for solving complex testing challenges, and actually implementing a solution that works. Demonstrated ability to succeed and learn quickly in challenging environment.

$13.33 /hr
2,332 hours

Elizabeth Romero

Elizabeth Romero

Systems Engineer - Software Developer

Colombia - Tests: 5 - Portfolio: 1

Software developer with 5+ years of experience in analysis, design and development web aplications. Expert in developing web applications, windows services and web services in Microsoft Visual Studio 2012 using C# .Net, Framework 4.5 and SQL Server. - Proficient in Web Services, SOAP, XML, XSL, XSLT, CSS, HTML, AJAX and JavaScript. - Extensive experience in SQL Server Database design, Database maintenance, developing Transact-SQL Statements, stored procedures, using SQL Server 2008. - Experience using MS SQL Server Integration Services (SSIS) - Solid experience with Application Servers / Web containers such as: JBoss - - Server, Glassfish Server, IBM WAS, Apache Tomcat and Jetty. - Experience with Unix-like (Linux, UNIX, Solaris and AIX-IBM) and Windows-x. - Good working knowledge in UML, Design Patterns, MVC (Model-View Controller), Web-Services. - SOAP, XML, XSD and WSDL - Functional domain experience involves logistic, transport, import and export merchandise.

$19.00 /hr
3,342 hours

Muhammad Kamran

Sharepoint/C#/VB.NET/ASP.NET MVC/Magento Developer

Australia - Tests: 2 - Portfolio: 10

• Senior Software Engineer with 9+ years of experience in design, development and delivery of innovative and scalable Microsoft centric web solutions. • Extensive experience of developing web based enterprise applications using ASP.NET Webforms, ASP.NET MVC, AJAX, Javascript, JQuery, HTML, CSS, XML and SQL Server. • Over 3+ years of Experience in Installing, Configuring, Administrating, Maintaining and Troubleshooting Microsoft Office SharePoint Server (MOSS) 2007. • Extensive experience of developing multithreaded middleware components. • Extensive experience in Developing and building WebParts using SharePoint object model. Highly skilled with object oriented design patterns and architectures. • Strong knowledge of Microsoft technologies including MOSS 2007, .NET, AJAX, ASP.NET Webforms, ASP.NET MVC, WCF, Entity Framework and SQLSever. • With over 5 years of working with U.S based clients, successfully delivered 10+ ASP.NET web applications including a product platform for an on-demand software company. • Worked through all the phases of Software Development Life Cycle (SDLC) including Requirements Gathering, Analysis, Design, Development, Testing, Production and Post-production Support. • More than 3 years of experience in developing custom extensions for Magento Commerece.

Groups: Microsoft Certified Professionals

$33.33 /hr
1,879 hours