Other - Customer Service Specialists

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  1. Deepak Gupta

    Deepak Gupta

    Data Entry, Web Research, Banking, Other-Customer Service

    India - Tests: 5 - Portfolio: 3

    I've 5 years work experience in FIS(www.fisglobal.com).Where I have leaned that how to provide work with good quality and quantity. I was in Amex "American Express" process over there, I've performed very well over there and got the many rewards. I am Elite award winner in FIS.

    $3.33 /hr
    4,820 hours
    4.84
  2. Elizabeth Romero

    Elizabeth Romero

    Systems Engineer - Software Developer

    Colombia - Tests: 5 - Portfolio: 1

    Software developer with 5+ years of experience in analysis, design and development web aplications. Expert in developing web applications, windows services and web services in Microsoft Visual Studio 2012 using C# .Net, Framework 4.5 and SQL Server. - Proficient in Web Services, SOAP, XML, XSL, XSLT, CSS, HTML, AJAX and JavaScript. - Extensive experience in SQL Server Database design, Database maintenance, developing Transact-SQL Statements, stored procedures, using SQL Server 2008. - Experience using MS SQL Server Integration Services (SSIS) - Solid experience with Application Servers / Web containers such as: JBoss - - Server, Glassfish Server, IBM WAS, Apache Tomcat and Jetty. - Experience with Unix-like (Linux, UNIX, Solaris and AIX-IBM) and Windows-x. - Good working knowledge in UML, Design Patterns, MVC (Model-View Controller), Web-Services. - SOAP, XML, XSD and WSDL - Functional domain experience involves logistic, transport, import and export merchandise.

    $19.00 /hr
    2,910 hours
    5.00
  3. Muhammad Kamran

    Sharepoint/C#/VB.NET/ASP.NET MVC/Magento Developer

    Pakistan - Tests: 2 - Portfolio: 10

    • Senior Software Engineer with 9+ years of experience in design, development and delivery of innovative and scalable Microsoft centric web solutions. • Extensive experience of developing web based enterprise applications using ASP.NET Webforms, ASP.NET MVC, AJAX, Javascript, JQuery, HTML, CSS, XML and SQL Server. • Over 3+ years of Experience in Installing, Configuring, Administrating, Maintaining and Troubleshooting Microsoft Office SharePoint Server (MOSS) 2007. • Extensive experience of developing multithreaded middleware components. • Extensive experience in Developing and building WebParts using SharePoint object model. Highly skilled with object oriented design patterns and architectures. • Strong knowledge of Microsoft technologies including MOSS 2007, .NET, AJAX, ASP.NET Webforms, ASP.NET MVC, WCF, Entity Framework and SQLSever. • With over 5 years of working with U.S based clients, successfully delivered 10+ ASP.NET web applications including a product platform for an on-demand software company. • Worked through all the phases of Software Development Life Cycle (SDLC) including Requirements Gathering, Analysis, Design, Development, Testing, Production and Post-production Support. • More than 3 years of experience in developing custom extensions for Magento Commerece.

    Groups: Microsoft Certified Professionals

    $16.67 /hr
    1,757 hours
    5.00
  4. Boyd Ragay

    Boyd Ragay

    Customer Service Associate/Medical Billing Specialist

    Philippines - Tests: 7

    I am a customer service associate with more than five years of experience. I have worked for a healthcare insurance account. I am excellent in giving accurate information. I am also excellent in communicating with customers. I have handled claims, reimbursement disputes and giving benefit coverage for patients. I verified calls of other agents to ensure 100% accuracy of our program and I was also an escalation desk agent.

    $3.33 /hr
    1,622 hours
    4.41
  5. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,927 hours
    5.00
  6. Abdul Wahab

    Abdul Wahab

    Network and Web Hosting Administrator,Web Developer, System Support

    Pakistan - Tests: 6 - Portfolio: 6

    Over the last 5 years, I have been involved in administration of large Hosting companies working as Linux, Windows administrator and have complete command over network and leading hosting softwares cPanel/WHM and Plesk. I have been involved in many web development projects as well and has a complete command over HTML/CSS and building dynamic systems involving PHP/MySQL/Javascript. I also have an excellent background and patience in providing highly professional and user friendly technical support through all major mediums like Email, Chat, Telephone and Ticket System.

    $15.00 /hr
    1,575 hours
    4.77
  7. Rod Ryan Lopez

    Rod Ryan Lopez

    Systems/Server Administrator / Network Admin / IT Service Desk Analyst

    Philippines - Tests: 1

    CAREER OBJECTIVE: To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client’s expectation and satisfaction towards company success. SKILLS: NETWORK SECURITY ADMINISTRATION: ** Proficient in Network Security and Network Problem Troubleshooting. ** Experience in configuring of High End Enterprise CISCO Routers, Summit Extreme L3 and Alcatel Switches. ** Strong knowledge in Network Configuration, VOIP and Network Design Infrastructure of LAN and WAN convergence. ** Strong knowledge in IP Addressing / Subnetting IPV4. ** Strong knowledge in Wireless LAN and 802.1x authentication network infrastructure. ** Strong knowledge in Routers with different Routing Protocols. SYSTEMS SUPPORT AND SERVER ADMINISTRATION: ** Experience in Windows Server 2008 & 2003 Active Directory Administration. ** Experience in Microsoft Exchange 2010 / 2003 Administration. ** Server Virtualization Experience ** Experience in Hyper-V, Hypervisor or Virtual Machine ** Experience in Symantec Backup Exec 2012/2010 and Symantec Endpoint Protection Manager. ** Experience in Amazon Route 53 Domain Management. ** Strong knowledge in Windows OS platforms, Wordpress and SonicWall. ** Strong Desktop Support troubleshooting skills (Hardware & Software). ** Knowledgeable in Citrix Administration. ** Software Installation of Anti-virus, Windows and Linux Red Hat platforms. ** Virus Removal and Prevention. IT SERVICE DESK SUPPORT (with ITIL concepts): ** 1st and 2nd line technical support; answering support queries via phone, email, remote and desk-side support. ** Maintained a high degree of customer service for all support queries and adhere to all service management principles. ** Take ownership of user problems and be proactive when dealing with user issues and to log all calls in the service desk ticketing system. ** Monitoring of ticket queue and ensure all request and issues are resolved in an efficient and timely manner. ** Set up, install and test PCs and peripherals for users. ** Served as technical resource to answer questions, identify needs, make recommendations, and carry out research. ** Maintained professional and technical knowledge by reviewing related professional publications. ** Undertake any other reasonable duties as requested by the IT Manager and Service Desk Team Leader. ACHIEVEMENTS: ** Completed and Passed Japanese Elementary 1 Course.

    $5.56 /hr
    8,203 hours
    4.31
  8. Qiana J.

    Qiana J.

    Talented Email Support and Adminstrative Professional

    United States - Tests: 11 - Portfolio: 1

    As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

    $17.78 /hr
    2,777 hours
    4.07