Other - Customer Service Specialists

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Manish Dubey

Manish Dubey

AR Specialist, Medical BIlling Specialist

India - Tests: 5 - Portfolio: 17

What value can I add to your project and how can I be the best candidate for your project? Well I love what I do; I'm serious about being a long-term success. My ultimate goal is to provide error free work and focus on continues improvement by applying Six Sigma Methodology in service delivery for my clients. What do I provide to my client? 1-Provide Reliable & Cost Effective Solutions 2-Provide First Time Resolution (FTR) 3-Service Delivery within Turn Around Time (TAT) 4-Innovative & Continuous Improvement in service. 5-Provide Quality work & unlimited Customer Support. I have 10 years of experience in USA healthcare Industry (Medical Billing), HIPAA privacy rules, HIPAA Certified,Transcription, Management skills, Six Sigma, Quality Compliance and customer support. I have worked on all segment of Medical billing and also did quality check for same. Please see my portfolio and attached PPT on medical billing. I am willing to work with you on long term basis. You may see my services on trial basis and then decide about my candidacy for the project. I assure timely delivery of the task with quality. I have excellent communication and management skills, virtual assistant task via Skype. I am accurate, quick learner, and have ability to follow instructions and to perform multitask to meet deadlines. Apart from this, I am proactive, self starter and can carry out various activities without supervision, team player. Most of the time I am available on Skype or e-mail me for a fast and hassle free communication. I began my career as an AR executive with a NASDAQ listed company where I performed various activities. I have worked as Project Manager and Quality Controller with some of the top most USA healthcare outsourcing company. I am Six Sigma Green Belt certified and have completed lean, asset and Quality certificate courses. I have received several awards and certificates for my work like Best QCA of the year 2012,2013, one Gold and Silver star for best performance, Star performer of all quarter. My expertise is in several areas of Medical billing and Transcription. I have worked on all function of medical billing (Patient registration, Transcription, Insurance Verification, charge entry, coding, Payment posting, AR follow up, Collection and Refund) and also did quality check for same. I have also prepared training manual for AR and payment posting. I always try to identify opportunity to improve billing cycle and focus on continuous improvement in process by applying six sigma methodologies. I have worked for below mentioned specialties of provider’s claim. Specialties 1. Anesthesiology 2. Chiropractic 3. Dermatology 4. E&M 5. DME 6. Family Practice 7. Gastroenterology 8. General surgery 9. Gynecology and obstetrics 10. Internal Medicine 11. Orthopedic 12. Pathology 13. Physical Medicine and Rehabilitation 14. Physical Therapy 15. Psychiatry 16. Neurology 17. Radiology 18. Skill Nursing Facility I have exposure of working on below mentioned functions of Medical billing and also did quality check for same. 1. Patient Registration 2. Insurance Verification 3. Pre Authorization Request and verification 4. Charge Posting / Super bill review 5. Evaluation of valid HCPCS codes, ICD 9-10 and Modifier 6. Work on Edits of rejected electronic claims 7. Checking clearing house reports (Emedeon, Availity) 8. Provider PIN calling ( for verifying provider TAX id, NPI and billing address) 9. EOB and check search via websites and batches 10. Payment Posting 11. AR Follow up on denied claims via call or websites 12. Appeal project 13. Collection / Refund Current Job Responsibility 1. Daily audit of sample size. 2. Publishing weekly /monthly dashboard, production and accuracy report to client. 3. Working on new projects to improve process accuracy and productivity. 4. Doing calibration with QCA, Team leader and SME to reduce process variances. 5. Tracking or identifying root causes and process variances. 6. Conducting PKT (Process knowledge test) to bridge the knowledge gap. 7. Suggesting corrective actions, implementing solutions and reviewing implementation 8. Providing feedback and refresher training to individual and team. 9. Doing remotely and side by side audit of associates 10. Analyzing trends in quality check data and finding variations and their root causes. Work Experience of Software I have work experience of below mentioned software in medical billing. I have very good grasping power so it will not take much time to navigate new software. 1. Medical Manger ( MM 9 and 10 version) 2. Flowcast 3. Groupcast 4. Park 5. Confluence 6. Appointment manager 7. Encoder Pro 8. Footprints 9. Citrix 10. MSI Imaging 11. Imaging Viewer 12. Prognosis Pro 13. Brightree 14. Practice Fusion 15. Office Ally 16. Practice Mate 17. Athena EMR 18. Allscript 19. Medex 20. RxBilling 21. PPMTOX

$5.56 /hr
325 hours

Irly B.

Irly B.

(SEO), Researcher, Data Entry, VA,

Philippines - Tests: 1

Hi! I'm Irl, thank you for checking out my profile! I am detailed and thorough professional with over 5 years of administrative experience. If your looking for someone to handle your CMS, database management - you came to the right person If you are a company that is looking for someone to manage you social media accounts. I'm the person you need to work with! In today's fast changing online environment, its all about social proofing. If you are a company who is looking for some Administrative Task, Data Entry, Web Research, Lead Mining/Lead Generation, Email Marketing, you want a mix experience plus competitive pricing - and I understand that. But, you get what you pay for, so if my rates don't meet your needs, let's talk I'm Familiar with Microsoft applications(Word, Excel, PowerPoint), Google Docs spreadsheets, WordPress. So if you feel that I can help you, Let's chat - I look forward to speak with you soon.

$5.56 /hr
6,031 hours

David Godibadze

David Godibadze

Network Engineer

United States - Tests: 5 - Portfolio: 1

Fast learner, fast worker, quality contractor. Can administer the network, build scalable network infrastructure, implement various network services. I have experience in network design and security tuning, always available to discuss new opportunities. Excellence in troubleshooting networking problems You can always find me on linkedin Experience with: Cisco 800 Series ISR, Cisco 1800/1900, Cisco 2800/2900 Series ISR, 3900 Series ISR Cisco Catalyst 2960, 3550, 3560, 3750, 4500, SMB-300 Cisco ASA and Cisco PIX firewalls FortiWeb web firewall Juniper Devices: SRX 240H-Poe, SRX 1400 and SRX 3400 firewalls, Juniper EX 2200, 4200 and 4500 switches Security Technology VPNs (Site-to-Site, IPSec, Remote Access, SSL, WebVPN, GET VPN, DMVPN, ezVPN), Cryptography, AAA, Radius, TACACS+, ACL, NBAR, IOS Firewall, IOS Security, 802.1x, CBAC, Cisco Secure ACS, Cisco VPN Client, Cisco MARS. Routing Static Routing, IGRP, EIGRP, OSPF, PBR, Route Filtering, Redistribution, Summarization Features & Services IOS Features, HSRP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, DNS, HTTP Voice over IP Cisco Unified Communications Manager(CUCM), Call Manager Express (CME),

$100.00 /hr
111 hours

Mary Grace Teves

Mary Grace Teves

Determined Data Encoder and Junior Graphic Artist

Philippines - Tests: 4 - Portfolio: 3

My objective is to find work i can do at home. My strongest skills are data encoding and graphics designs, i do have knowledge and skills in graphic designs and Layout. Knows Adobe Photoshop Cs3 and Cs4 and Cs6. I have provided layout designs services to clients and customers including design concept such as signage, posters, invitations, kind of flyers and some of marketing collateral's, other corporate materials as well (see my portfolio as an example). I determined the style, technique and medium best suited to produce desired effects and conform to reproduction requirements, or receive specific instruction regarding these, I'am proficient in Adobe Photoshop with strong background in photo editing, retouch and manipulation. Also experience working in a 5 star hotel in the Philippines under the position of Asst. Graphic Artist. and a Graphic Artist of a Printing press owned by our Family.

$3.33 /hr
13 hours

chelle yambot

chelle yambot

Expert in Research Assistant,Web Researcher,Typing,

Philippines - Tests: 3 - Portfolio: 6

To work full time (35-45 hours per week) as Data entry proffesional I am online most of the time. I will do my best to prove myself worthy to the job given to me by my client. never bid any project which I think I cannot complete.I am always reliable, honest.I always try my best to satisfy 100% a client where as job is small or big.

$3.00 /hr
833 hours

Nitesh D.

Nitesh D.

Data Entry,Virtual Assistant

India - Tests: 10 - Portfolio: 1

Hello, I am Nitesh Darmwal from India. I am honest, skilled, hard working, reliable person and gained a lot experiences working as all types of Administrative Support, Data Entry, web Research and VA. I'm always keen to ensure that my client is happy and satisfied with my work. I believe that client satisfaction is the true driver of business growth in freelancing. I understand my client's requirement. I have Expertise in Data entry, Data gathering, contact finding, web research, listing products , logo design with outside perspective, problem solving, and creative solutions efficient and reliable with fast turn around times to help your business or organization be awesome. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I am a very hard working and result oriented freelancer. To deliver accurate and satisfactory result is my first and only priority in Upwork. I can be of great help to those who are looking for quick and desired results. I am currently looking for opportunities to provide high quality work (Intermediate or Expert level) for Entry Level prices in order to gain experience and build my reputation on Upwork. Thanks for your time to view my profile.I believe my honesty, sincerity, responsibility can fulfill my clients satisfaction. Sincerely Nitesh Darmwal

$3.33 /hr
12 hours

Abul Kalam Azad

Abul Kalam Azad

Admin Support ,Kindle Expert & Expert Internet Researcher

Bangladesh - Tests: 2 - Portfolio: 2

"Salvage Your Gumption" is my keyword and Ideal word for every client. it is a Greek word which is called Salvage means Relief and Gumption means Brain. I have got skilled on Data entry, Call Center project (inbound/outbound), Appointment setting, Administrative support & Virtual Assistance. I'm excellent on Remote Support, Help line, Chat support, Virus removal, Installation, Photo Editing. Looking for long term job.

$5.00 /hr
520 hours

Jeffrey W.

Jeffrey W.

English Conversation Tutor

Israel - Tests: 3 - Portfolio: 1

I am an English conversation Tutor. I live in Jerusalem, Israel and am a native speaker of North American English from Los Angeles, California. I have lived in Israel for four years now. I was graduated from the Monterey Institute of International Studies in Russian and Translation Studies in May, 1990. I worked in the field of English to Russian written business translation for five years both in Monterey as well as in Los Angeles. In 1995 I began a course of graduate study in TESOL (Teaching English As A Second Language). I completed the course work in 1999 and have been working in the field as an English conversation instructor of English in various capacities ever since. My goal is to make my students excel and succeed in whatever area they need for their daily lives or in their business careers, In particular, I have worked with clients on reducing their foreign sounding accents while speaking English Since I moved to Israel in 2010, I have augmented my skill sets by managing a blog site for a local shipping Company: Kef International. I have also written blogs of varying, content rich lengths for that company, as well as for Abraham Hostels in Jerusalem, Israel Their Jerusalem hostel is considered to be the finest hostel in the world. Here is a link to a blog entry written for Kef International approximately two years ago:http://bit.ly/14EwUwe

$9.00 /hr
96 hours