Other - Customer Service Specialists

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Sonia Platt

Sonia Platt

Ideal VA candidate ,Data entry,Admin,Word Software

United Kingdom

I have 15 years experience in customer service/administration being a PA for 5 years and 10 years in a Help desk role . I have recently completed a Level 2 ITQ Certificate in IT User Skills. My strengths lie in customer services dealing with a wide range of people dealing with complaints and very delicate issues, i also have many years experience working in Excel, Word and Access. I have very good typing and Data Entry skills. I am a very competent customer service team member, extremely capable of delivering excellent customer care. I am enthusiastic, with strong customer service and administrative background. I am an organised and conscientious individual who is quick to learn and works well under pressure. I have 12 months experience providing virtual services to clients in a senior receptionist role , training new staff using Team Viewer and managing shifts.

$9.00 /hr
793 hours

Mara Franchesca B.

Mara Franchesca B.

Customer Service/Researcher/Data Entry

United Arab Emirates - Tests: 12 - Portfolio: 2

After gaining experience Customer Service skills and experience in the last 4 years, I was able to gain the confidence of providing good service for my chosen work field. Previously, I handled a telecommunication account that specializes in mobile and data service and we are expected to provide good customer service experience and technical assistance for our customers. I was also tasked for email support to answer and help customers from general to technical queries. At present, I am employed to serve a financial account that handles general bank queries, disputes, cards services, appointment booking and sales. I still have a long road to take for this account as more queues will be added on my list in the coming months. I also have experience in transcribing, researching, news writing and field works during my course in college. My goal right now is to widen my horizons by learning new skills and gaining new experiences by performing new tasks that can help me acquire new knowledge as well.

$5.00 /hr
171 hours

Josephine Loker

Josephine Loker

Expert keyboard skills.

Portugal - Tests: 1

I am British working as a full-time freelancer specializing in transcription, data entry and office administration. I have over 30 years' experience in senior administration, customer service, secretarial and sales management in the UK in B2B, Banking and Publishing. Highly professional and reliable. Fast and accurate keyboard skills along with excellent English grammar. I attended Peterborough Secretarial College initially and have gained many more skills and accreditations since that time: Time Management, B2B Sales, Effective communication, Data Management, Email etiquette, Managing teams remotely, among others. Flexible, adaptive and just loving what I do at the moment. I ensure my clients are 100% satisfied with the end product and will do anything to make that happen.

$10.00 /hr
2,606 hours

Juhans Patrick Sambilad

Juhans Patrick Sambilad

Virtual Assistant/English-Tagalog Translator/Data Entry Clerk

Philippines - Tests: 4

I have an experience as a Literary Editor during high school in our school publication. I evaluate and edit materials to be submitted for publication. I go over a copy or proof detecting and correcting errors in punctuation, spelling, and grammar. I am also good in translating English to Tagalog and vice versa. I am experienced in gathering data and research since it is the nature of my past job as a Data Encoder. I have a good typing speed (50 WPM) with exceptional accuracy. I am also familiar with WordPress. In addition, I am expert in 10-key punching and MS office applications such as Word and Excel. Besides job specific tasks, I have a proven ability to maintain the confidentiality of the typed information.

$4.00 /hr
142 hours

Jeffrey W.

Jeffrey W.

English Conversation Tutor

Israel - Tests: 3 - Portfolio: 1

I am an English conversation Tutor. I live in Jerusalem, Israel and am a native speaker of North American English from Los Angeles, California. I have lived in Israel for four years now. I was graduated from the Monterey Institute of International Studies in Russian and Translation Studies in May, 1990. I worked in the field of English to Russian written business translation for five years both in Monterey as well as in Los Angeles. In 1995 I began a course of graduate study in TESOL (Teaching English As A Second Language). I completed the course work in 1999 and have been working in the field as an English conversation instructor of English in various capacities ever since. My goal is to make my students excel and succeed in whatever area they need for their daily lives or in their business careers, In particular, I have worked with clients on reducing their foreign sounding accents while speaking English Since I moved to Israel in 2010, I have augmented my skill sets by managing a blog site for a local shipping Company: Kef International. I have also written blogs of varying, content rich lengths for that company, as well as for Abraham Hostels in Jerusalem, Israel Their Jerusalem hostel is considered to be the finest hostel in the world. Here is a link to a blog entry written for Kef International approximately two years ago:http://bit.ly/14EwUwe

$9.00 /hr
93 hours

Habibur R.

Habibur R.

Malware Removal | Web Security | Hack Recovery

Bangladesh - Tests: 1 - Portfolio: 8

I specialize in malware removal, webapps penetration testing, computer forensics, ethical hacking and linux server security. My Area of Expertise are: 1. Malware removal *- Identify the malicious code in website. and remove it. *- malware, phishing, spam removal and other malicious code removal. *- Antispam protection. *- confirmation with Google webmaster for malware status, request for removals from the blacklist if listed, work it until completed. *- secure website with guarantee!! 2. Ethical Hacking(White Hat Hacker). - hacked account recovery, - password recovery. - security analysis. - decode encrypted files. 3. Web security, penetration testing hack recovery - Spot exploit used by the hackers. - Vulnerability Assessment. - Server security. - Security analysis of database servers. - webapps penetration testing. - Restore hacked website. - WordPress, Joomla, Drupal, Opencart and custom PHP website security and prevent hack. - keep monitoring for future hack attempts for the coming weeks and if possible, patch the vulnerability that allows the hack - Install upgraded security to prevent further hacks - Integration your site with Cloudflare(www.cloudflare.com), free of charge, to make website bulletproof (also increases site loading speed) - ### secure website with guarantee! !### 5. Web Programming *- PHP, HTML, CSS, JavaScript, MySQL 6. DNS *- DNS (Domain Name System) manager, Custom DNS Record, Domain Transfer *- Move websites to new host without any downtime. 7. Analytics *- Google analytics, Piwik and custom analytics. 8. Other

$16.67 /hr
416 hours

Laurice Tandayag

Laurice Tandayag

Administrative Support/

Philippines - Tests: 3

CAREER OBJECTIVE To serve my employer to the best I can. To widen my knowledge, skills and capabilities in promoting the main objectives of the company/institution, at the same time, attain its goals. QUALIFICATIONS • Strong organizational and interpersonal skills. • Goal oriented person, good professional attitude and highly motivated individual. • Good personality and computer literate. • Can work in a Flexible Time

$4.00 /hr
1,009 hours

Elizabeth Excelsis C.

Elizabeth Excelsis C.

Data Entry/ Virtual Assistant/ Customer Service Representative

Philippines - Tests: 5

I am an exemplary worker. I am a quality virtual assistant, flexible and can work under pressure. I am knowledgeable with all kinds of data entry. I can be a part of your business growth and its success. I am experienced and a fast learner. STRENGTHS: I have a lot of initiative and always looking fora better way to do things at work. SKILLS: Data Entry, Web Research, Virtual Assistant, MS Office

$4.44 /hr
255 hours

Ravinder Singh

Ravinder Singh

Top Rated Data Entry and Scrapper, Tech Support & Web Researcher.

India - Tests: 8 - Portfolio: 1

I am a professional Data Entry Worker and Web Researcher. Familiar with Google docs, Microsoft Word and Excel program. Data Conversion from PDF to Word or PDF to Excel file... Can work against the clock too. Available on Skype & Google Chat. Also having a good team to handle any size of job and complete it as early as possible or needed...

$4.44 /hr
328 hours

Chhote Lal

Chhote Lal

Expert in Excel_Word_PPT_Data Entry_PDF Conv_Adobe Photoshop_Web res

India - Tests: 4

Hi, I am having extensive experience and knowledge in doing KPO/Admin supportive works like DATA ENTRY, Excel, Word, Conversion(PDF to Excel,PDF to Word, Word to Excel) projects, Preparing Powerpoint presentations/FlowChart diagrams. I am a very dependable, honest and hard working person that delivers high quality work. I'm new to Odesk so my pay rates are negotiable & depend on the job.Below are the my additional skills: data-mining internet research micro-soft excel data-entry web-search data-analysis SAP-PP module Logistics Data Collection/Mining Creating a database Photo Edit (Basic) Convert JPEG or PDF Files into MS Word/Excel Format Create Accounts in Different Social Networks Submit your Business to Different Directories Make Good Reviews for your Business Bulk/Individual Email Sending and many more..... I can easily understand what needs to be done, follow up client instructions and demands, accept feedback for my work in order to deliver the best results for the right amount of time and money. Give me a chance to help you with your projects and you will not be disappointed by the results. Thanks!

$3.50 /hr
13 hours