Other - Customer Service Specialists

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  1. Jose Fabio Miranda

    Jose Fabio Miranda

    NetApp Tech Support

    Costa Rica - Tests: 1

    Provide customers with assistance regarding Initial Configuration of NetApp Filers. Provide troubleshooting assistance for issues regarding Protocols: NFS, ISCSI, SMB, CIFS, FCP. Provide assistance with configuration of Storage Replication and SnapShot Restores on ESX, Linux, UNIX and Windows Hosts. Provide Troubleshooting and Configuration assistance for NetApp DATA ONTAP 7-Mode and Cluster Mode. Provide troubleshooting assistance determining any Hardware Failure located on SAS and Fiber Shelves. Current Role: Currently Part of NetApp Group1/ P1 - Handle Major Accounts and Business Sensitive Accounts. - Receive P1 Issues to Stabilize Storage. - Assist with Data Collection of Major Incidents that would have any impact on Production Environment.

    $10.00 /hr
    10 hours
    5.00
  2. Alin Daniel Stanciu

    Alin Daniel Stanciu

    IT professional (MCP) with 15 years of experience

    Romania - Tests: 11 - Portfolio: 1

    I provide high quality services in following areas Administration and solution architecture: - MS Windows Server 2003 - MS Windows Server 2008 / 2008 R2 - MS Windows Server 2012 - MS Windows 8 - MS Windows 7 - MS Windows XP - Active Directory - MS Exchange Server 2003 - MS Exchange Server 2007 - MS Exchange Server 2010 - MS Exchange Server 2013 - Office365 - Hyper-V - VMWare - Citrix - Network services (DNS, DHCP, Remote Access, NAP, etc.) - Network inventory and monitoring - Security auditing - Application and desktop virtualization - Server virtualization - Server and application monitoring Documentation: - IT policies (for end users, security policies, cross-departmental policies, etc) - Create Step-by-Step guides - Create video-tutorials - Create manuals for various SW products - Translation EN->RO, proof reading

    Groups: Microsoft Certified Professionals

    $30.00 /hr
    53 hours
    5.00
  3. Duminda Karunaratne

    Duminda Karunaratne

    System Administrator

    Sri Lanka - Tests: 3 - Portfolio: 1

    I am the member of the MIS team and covering all release managements and server operations. I currently handle ESXi and ESX server farm in Australia and USA. • Have experience installing, maintaining and troubleshooting VMWare servers.  ESXi and ESX Vsphere servers.  Installing, maintaining iSCSI software. (OpeanFiler / OPEN-E / HP LeftHand) • Have experience installing, maintaining and troubleshooting MS Windows Server 2008 and 2003.  Installing, maintaining and troubleshooting domain controller.  Have experience in Active Directory maintaining and troubleshooting.  Customizing Group Policies.  Scheduling Backups.  Domain Replications.  DFS Replications.  Installing, maintaining and troubleshooting IIS 7 and 6.  DHCP Server installation, maintaining. • Have experience installing, maintaining and troubleshooting MS Office SharePoint Server 2007 and 2010. • Have experience installing, maintaining and troubleshooting MS Exchange server 2010. • Have experience installing, maintaining and troubleshooting following software firewalls.  MS ISA Server 2006.  Untangle (Open Source)  SmoothWall (Open Source) • Have experience installing, maintaining and troubleshooting PLESK control panel and Cpanel. • Have experience installing, maintaining and troubleshooting UBUNTU/ CentOS / RedHat / SUSE Linux / Sun Solaris servers.  Installing Apache Server, Virtual hosting, Apache SSH configurations and Apache failover clustering.  Installing MySQL Server, MySQL data base replication and failover cluster.  Installing FileZilla FTP Server  Scheduling cron jobs.  ISC DHCP failover clustering. • Have experience installing Windows 7, Windows XP, UBUNTU, KUBUTU, and Fedora. • Have experience working with Amazon cloud computing and Soft Layer cloud computing. • Have experience in installing, maintaining and troubleshooting wireless network. • Can maintain and troubleshoot LAN environment. • Have experience installing MS SQL 2008 and 2005 servers. I’m maintaining daily backups in MS SQL servers and database management. • Have Experience installing and maintaining CISCO ASA 5505 Firewall, CISCO Routers and CISCO Switches.  Routing Protocol RIP, IGRP, RIP v2, EIGRP, OSPF  Creating Vlan  Nating  Creating VPN

    $16.67 /hr
    531 hours
    4.99
  4. Salman S.

    Salman S.

    Certified Specialist (HTML | JQUERY | Asp.Net | MVC | SQL SERVER |PHP)

    Pakistan - Tests: 6 - Portfolio: 4

    Software Engineer, I am a professional software engineer at http://optimalsolutionsltd.com/ and I am hereby very much interested in your job post since it involves my skills. I have developed many projects alone which are listed in my profile projects section.It is my good knowledge of the software development e.g websites development,software desktop applications that has helped me achieve the various goals. I am available to chat via email or Facebook, to discuss various ways I can assist you with the software development. I shall be available 15hrs/week for this position. Regards, Salman Saleem

    $11.11 /hr
    0 hours
    5.00
  5. Sirisha Bichal

    Sirisha Bichal

    Software tester (Manual and Automation)

    Sweden - Tests: 3

    - I am a computer science graduate. - I am software tester with 3 years of experience. - I worked remotely for my company in UK from India. - I have tested client/server applications: involved in functional testing backend testing of the application like payment file of order placing ,checking the database for order creation and completion etc.. - I have tested web applications,ecommerce applications: involved in GUI testing,cross browser testing,regression testing and sanity testing of the applications - Exposure to automation tools: WATIR-webdriver,Selenium-Webdriver,Selenium IDE -Along the process written test cases and executed.

    $5.00 /hr
    0 hours
    5.00
  6. Shubha Kulkarni

    Shubha Kulkarni

    Expert in Manual testing and client servicing with ISTQB certification

    India - Tests: 2

    >2.5yrs of progressively responsible experience in areas of manual testing. >Has sound working knowledge on client server Application and web based application >Exposure to all stages of Software Development Life Cycle. >Ability to understand Functional Requirements >Involved in Functional , Regression testing, system testing and defect reporting >Work involved in testing the entire functionality of the product. Executed the test cases manually to test application functionality against user requirement. >Smoke and functional testing of applications >Integration testing based on business transaction scenarios. >System testing whether end feature is working or not. >Regression testing after the fixing bugs and verified that the fixes did not create problems elsewhere. >Compatibility testing for an application in different browser, operating system and hardware. >Acceptance testing >Localization testing in different languages >Bug tracking and reporting >Handling core client – IBM and retail businesses. >Monitor the overall functioning of processes; identify improvement areas and implement adequate measures to maximise customer satisfaction levels. >Frame strategic onsite events understanding clients needs for healthy relationship. >To understand the policy conditions of different Mediclaim insurance policy conditions and update the software Applications for respective Individual or Group policies. >Execute efficient and effective deliverables >Collaborate with peers in designing quality improvement processes. >Resolve troublesome insurance cases displaying conceptual and emotional etiquettes >Help client in drafting effective documentations’ to post in their policy portals. >To analyze the monthly reports of processes and initiate corrective & preventive action of problems. >Work on Departmental improvements. >Preparing MIS on monthly basis. >Resolve employee and customer queries within the stipulated SLAs >Initiative taken for arranging internal audit training. >Coordinate with departments for arranging for internal audits after every 3months. >Follow up with depts for the improvements provided in internal audit. >Exceptionally minimal wrong settlements

    $5.56 /hr
    0 hours
    5.00
  7. Bala K.

    Bala K.

    Freelance Developer

    India - Tests: 2 - Portfolio: 11

    Over the last 10 years, I have developed a wide range of websites using HTML, CSS, PHP, and MySQL, Asp.Net, JAVASCRIPT, JQUERY, BOOTSTAP, WORDPRESS including sites for start-up companies and small businesses and Ecommerce. I have a great communication skill as I know English pretty well I am a fast worker and I always meet the deadline. I have worked with clients from US, Canada, Australia, UK, and Norway and of course India. You can always reach me via Skype or Mail. I really do love my work. So I am available on weekends too! So please do not hesitate to hire me if you have needs in any of the following areas: PHP/MySQL Asp.net, C#.net and VB.net PHP Framework: codeigniter, laravel, cakephp, slim, Zend Ecommerce: Opencart, Magento CMS: wordpress, joomla Frontend Development Html5, css3, javascript/jQuery, Ajax, twitter bootstrap framework, responsive design, PSD-HTML APIs - Payment Gateway, Google Maps, Instagram, Facebook.

    $22.22 /hr
    4 hours
    5.00
  8. Oubram Mohamed

    Oubram Mohamed Agency Contractor

    Asterisk/Elastix/Freepbx/VoIP/Chan Dongle/Raspberry/Network specialist

    Morocco - Tests: 3 - Portfolio: 2

    i am a VoIP specialist dealing with Asterisk and voip billing Asterisk based servers: Freepbx Elastix A2billing and Kamailio. i have collected much experience in installing and configuring VoIP servers and giving support for costumers during my last job position at Voipmaroc and Nogafone. during my last jobs i was charged to deploy a voip call center based on Elastix for DYARelmansour , a construction company leader in Morocco , and a call center ViciDial for EIGENVALUE based in Morocco and for many end user of IPBX appliances and customized IPbx installations based on asterisk. I have setup many Asterisk servers for many customers in Freelancing and Deployed many Gsmgateways and Asterisk based Gsmgateways. I have also installed and deployed Raspberry and Huawei Dongles as Cheap Gsmgateways . besides , i have Also setup some complex VoIP topologies for call Routing and Terminations via VPN . my diplomat at network engineering and Centos Linux experience helped me to devolope my skills in VoIP. i am ready to serve.

    Associated with: BRAMZ, BlueGoose Tech

    $21.11 /hr
    232 hours
    5.00
  9. Marko K.

    Marko K.

    System and Network administrator

    Slovenia - Tests: 3

    System and network administrator with more than 7 years of experience. Experience with all kinds of computer networks: Service provider, enterprise, campus, smaller LAN, etc.. Mostly on Cisco platform, but have no problems with other vendors Routing, switching, troubleshooting networks, network security, VPN (IPSec and OpenVPN), dynamic routing, HA network design... CCNA certified in 2009 and CCDA certified in 2012 Also experienced on VoIP: Freeswitch, 3CX, Cisco CME, Cisco gateways, Patton gateways, Polycom, Grandstream, Liksys phones, and other terminal devices. Other skills: - OS: - Linux (most experience with Debian and CentOS) - Windows Server - Windows XP/7/8 - Virtualization: - XEN - VMWare - Hyper-V - Networking with all kinds of devices: - Mikrotik - Cisco - Linksys - WRT - HP - Network Services: - IIS, Apache, bind, postfix, iptables, nagios, more and more - Web hosting platforms administration: - cPanel - Plesk - DTC - Website administration, migration (joomla, wordpress) - DB: MySQL, PostgreSQL, Firebird, Database architecture, security and scripting - programming: C++, delphi, pascal, Python, php, c# - Hardware experience: - Servers: DELL (PE, R, SC, Blade), HP( ML, DL, Blade), IBM ( X series,Blade ), Supermicro, Rasprberry :) - Storage: HP, DELL, IBM, Synology, - Tape Libraries - and more

    $10.00 /hr
    27 hours
    5.00
  10. Francisco Gallucci

    Francisco Gallucci

    Computer Engineer

    Venezuela - Tests: 1 - Portfolio: 1

    • Management of programming languages ​​such as C, C++, Java, Php, Html, c#, python, javascript. • Advaned knowledge in Yii php framework. • Management of database management systems as MySQL and PostgreSQL. • Web design with CSS. • web page designer. Shopping Carts, users systems, forums and more. • Design of local applications for personal or business use. • Repair of desktops and laptops. • Advising on programming. • Installation, Consulting and Management in UNIX based operating systems (LINUX). • Installation, Consulting and Management on Windows systems. • Installation, consulting and management of proxy servers with Squid. • I have a desire to learn and adapt to labor demands of several kinds, I am very entrepreneurial and I like to improve myself every time. • Innovation, leadership, and capacity to learn quickly or acquire new knowledge, analytical skills to problem solving, ability to work with new technologies, adaptable to any situation, pro-activity, Individual and team achievement motivation. • I am a person who likes to make things right, in each work I try to do things correctly, so I can bring a good customer service. And the company feel comfortable with the work I do, I like challenges, and be better every day but for my professional development.

    $5.56 /hr
    50 hours
    5.00