Other - Customer Service Specialists

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Don Blake

Don Blake

Virtualization / Citrix Expert

United States - Tests: 3

Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring solutions around VMware (View, vCloud, Site Recovery Manager), Citrix (XenDesktop, XenApp, Netscaler, PVS) and Microsoft (Hyper-V, System Center Suite, Exchange, AD, Sharepoint, many more). I have worked for Big Enterprise size companies to small start up companies. My expertise is in the Virtualization arena with knowledge ranging from Storage to Microsoft products. I not only like to help clients design and troubleshoot any issues, but also like to teach them the ins and outs so they understand what is happening. I am also very big into documentation and communication. I want to make sure you are comfortable and have more information than you need. Look forward to working with you. Specialties: VMware vSphere Design and Architect VMWare vCloud Design and Architect Citrix Xenapp Design and Architect Citrix XenDesktop Design and Architect Citrix XenServer Design and Architect VMWare View Design and Architect Microsoft System Center Design and Architect Microsoft Hyper-V Design and Architect Quest vWorkspace Design and Architect Microsoft Technologies

$66.67 /hr
278 hours

Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

$12.00 /hr
6,899 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

$22.22 /hr
6,050 hours

Lex Clay

Lex Clay

Experienced IT Professional

United Kingdom - Tests: 2 - Portfolio: 1

I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

$27.78 /hr
1,590 hours

Dorin M.

Dorin M.

System Engineer, Jasper/BIRT Reports Developer

Romania - Tests: 2 - Portfolio: 1

System Engineer with experience on BI and reporting using Jasper Reports, BIRT for a wide range of business critical software applications: ERP, WMS, TMS, LMS, DMS. Experience in following areas and technologies: SQL, Linux, Windows Server, PHP, Java, MySQL, Oracle Database, Apache Tomcat, Jasper Server, BIRT.

$20.00 /hr
366 hours

Sergey P.

Sergey P.

VoIP and Linux Engineer

Russia - Tests: 5

OS: linux (gentoo, debian, centos ...), FreeBSD over 10 years using/administration Lang: perl, lua, shell (java, ruby, erlang studying) VoIP: asterisk, freeswitch, gnugk, kamailio/ser (over 7 year administration) PBX: Si2000 (v.5), Definity administration (SS7, ISDN) DB: mysql, postgresql Sec: DMVPN, IPsec, OpenVPN Publish: LaTeX

$30.00 /hr
76 hours

Don Allen Laguisma

Don Allen Laguisma

Job Seeker

Philippines - Tests: 4

For over 3 years of working as a executive assistant in a different companies i master using microsoft word, excel and power point. I'm also good at Data encoding, time managements, schedule arrangements and sales basic accounting and recording.

$5.56 /hr
1,323 hours

Julien P.

Julien P.

Systems and Security Administrator

France - Tests: 10 - Portfolio: 1

I work as a network, systems and security administrator in a big french firm. I do the usual IT administration work (high availability, troubleshooting, monitoring...), plus we manage the cloud computing part for our customers. My environment is composed of 5000+ devices in our datacenters (physical servers, VMs, ESX, routers, switch...) I am someone who is able to adapt, polyvalent, and I am here to grow in experience and talent, in interesting projets.

$11.11 /hr
3 hours