Other - Customer Service Specialists

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Frederike Gross

Frederike Gross

Multilingual Management Assistant is looking for new challenges

Finland - Tests: 4

In December 2015 I graduated from HAAGA-HELIA UAS, with a Bachelor Degree in Business Administration. During this Degree Programme for Multilingual Management Assistants, I specialized in HR and Marketing. I fluently speak German (native) and English. I have a basic knowledge of French and Finnish.

$10.00 /hr
897 hours

Ashok P.

Ashok P.

VA, Web Research, Administrative Support, PA, Customer Support

India - Tests: 5 - Portfolio: 9

My goal is to provide superior customer service, web research, administrative support, chat support & email support . I can readily assure you that my extremely positive work ethics, and my passion for providing excellent services, will ensure that I will surpass all of your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction.

$4.50 /hr
10,030 hours

Awais Saleem

Awais Saleem

Wordpress | Responsive | Shopping Cart | HTML5 | CSS3 | PSD

Pakistan - Tests: 6 - Portfolio: 10

200++ Successfully Completed Projects. 170++ Fully Satisfied Clients. 4++ Years Experience in Website Design and Development, PSD to HTML/CSS, PSD to Wordpress Conversion. I am expert in the fields of -. WORDPRESS -. PSD TO HTML/CSS and WORDPRESS -. RESPONSIVE wordpress themes (Bootstrap) -. Wordpress themes customization -. HTML5 -. CSS3, -. PHP, -. Mysql -. Javascript, -. Customized CMS -. Ecommerce -. Dreamweaver -. Photoshop -. Illustrator My very first priority is to provide 100% SATISFACTION to my customers with nice and clean work, very fast turnaround, effective communication, UNLIMITED Revisions and free technical support at very reasonable prices. If you want to get excellent results, then please give me a chance to prove me. I am sure that you will enjoy working with us. Thank You, Awais Saleem

$16.67 /hr
174 hours

Iris Pearl Conlu

Iris Pearl Conlu

Data Entry Expert, Team Lead, Recruiter, Superstar VA, Researcher

Philippines - Tests: 6

My current 7-year stint as a Virtual Assistant, 7+ years in teaching Computer subjects and 2+ years as an Office Administrator have greatly enhanced my competency in computer applications such as MS Word, Excel, Access, Powerpoint, Outlook, HTML, Google apps, and Web Research. Over the years, I have developed proper work ethics and ensure that I am a great help and asset to my employer. After the task has been delegated to me, I guarantee that all tasks are done in an effective and efficient manner. By doing so, my employer can focus on more important things of the business without having to worry about the administrative and routine tasks.

$10.87 /hr
12,648 hours

Sergio C.

Sergio C.

100% dedication. 0% sloppiness. Unlimited creativity. Just add work.

Philippines - Tests: 12 - Portfolio: 19

Glad you could drop by this humble page of mine. Now that I have your attention for the next couple of minutes or so, allow me to proceed with my pitch on why this oDesker should be worth a look. This guy Serge has a wealth of experience in the data entry field with prior roles in various state and private firms as data entry operator, transaction processor, mortgage document indexer, transcriptionist, content abstractor/editor and Web researcher. Key strengths are in Web-based entry tasks, with a mix of English editing and a dash of Web research, blended in almost limitless attention to detail. Creativity and zeal for work: the sky's (or the stratosphere's) the limit! oDesk ID verified! My work rig is hooked up on a two 19-inch LCD display setup in dual-view mode! Had enough? If you're just getting started, scroll down to see more of what you've been missing.

$4.00 /hr
6,450 hours

Kent Cameron Po

Kent Cameron Po

Bachelor in Science in Computer Science

Philippines - Tests: 5

To seek a position of customer service representative or Technical service representative, prove my potential, upgrade my knowledge and grow along with the company. Personal Background: Birthdate: November 1, 1988 Birthplace: Cadiz City Height: 5’7” Weight: 60kls Mother’s Name: Ma. Jeanine Flores Po (deceased) Father’s Name: Glenn Honda Po Educational Background: Primary: Northern Negros Private School (Chinese School) 2001 Secondary: Dr. Vicente Gustilo Memorial National High School (SSTC- Special Science and Technology Class) 2005 College: Bachelor of Science in Computer Science March 2010 University of Saint La Salle, Bacolod City Negros Occidental Course focused on technical and analytical skills required to recognize, analyze, and address the informational problems in corporate world.

$3.00 /hr
14 hours

Sonia Platt

Sonia Platt

Ideal VA candidate ,Data entry,Admin,Word Software

United Kingdom

I have 15 years experience in customer service/administration being a PA for 5 years and 10 years in a Help desk role . I have recently completed a Level 2 ITQ Certificate in IT User Skills. My strengths lie in customer services dealing with a wide range of people dealing with complaints and very delicate issues, i also have many years experience working in Excel, Word and Access. I have very good typing and Data Entry skills. I am a very competent customer service team member, extremely capable of delivering excellent customer care. I am enthusiastic, with strong customer service and administrative background. I am an organised and conscientious individual who is quick to learn and works well under pressure. I have 12 months experience providing virtual services to clients in a senior receptionist role , training new staff using Team Viewer and managing shifts.

$9.00 /hr
793 hours

Jeffrey W.

Jeffrey W.

English Conversation Tutor

Israel - Tests: 3 - Portfolio: 1

I am an English conversation Tutor. I live in Jerusalem, Israel and am a native speaker of North American English from Los Angeles, California. I have lived in Israel for four years now. I was graduated from the Monterey Institute of International Studies in Russian and Translation Studies in May, 1990. I worked in the field of English to Russian written business translation for five years both in Monterey as well as in Los Angeles. In 1995 I began a course of graduate study in TESOL (Teaching English As A Second Language). I completed the course work in 1999 and have been working in the field as an English conversation instructor of English in various capacities ever since. My goal is to make my students excel and succeed in whatever area they need for their daily lives or in their business careers, In particular, I have worked with clients on reducing their foreign sounding accents while speaking English Since I moved to Israel in 2010, I have augmented my skill sets by managing a blog site for a local shipping Company: Kef International. I have also written blogs of varying, content rich lengths for that company, as well as for Abraham Hostels in Jerusalem, Israel Their Jerusalem hostel is considered to be the finest hostel in the world. Here is a link to a blog entry written for Kef International approximately two years ago:http://bit.ly/14EwUwe

$9.00 /hr
95 hours

Manoj Singh B.

Manoj Singh B.

Expert Medical Biller/Customer Service Specialist

India - Tests: 6 - Portfolio: 13

An Upwork Professional who intends an excellent service and produces quality results in a timely manner,so I can make a positive contribution to my employer. I derive satisfaction from listening to Clients queries and providing an effective solution either by live chat, email, ticket or phone support. I have worked with many international organizations helping them with customer support/Back office Support.Considering myself to be an excellent customer relationship manager. With me you don't just hire a service; you hire results, professionalism and accuracy. What makes me unique is my ability to learn and communicate effectively. As a Medical Billing Expert/Customer Support Expert with superb capability in typing skills, paying great attention to details & follow the instructions carefully. I am hardworking, fast learner, organized, dependable person with an outstanding English communication skill. Finding work at Upwork is a challenging but a rewarding experience. I have extensive experience in Medical Billing (over 13 years using various different systems)/Customer Support and a Certified HIPAA Professional.Friendly, loyal, and dedicated individual who has an ambition to succeed in any given environment. I am an avid and quick learner, and am always up to a challenge whatever the situation. I get along well with others, self motivated and work efficiently on my own and seeking a Remote/PRN/Part Time Position. Have Experience in US medical billing for Government Aided Hospitals,Clinics,Telemedicine and Hospitals 1.Managed Hospital Billing for providers and there Appointment Scheduler(www.nimbleschedule.com), Charges & Pharmacy Department besides performing Demographics, Charges,Payments,Clearing House Rejections, & Denials for NHSI California, Pharmacy and Dental Billing. 2. Manage Charges & Payment, Hospital/ Long Term Care/ Outpatient Billing for Providers and Denials for mental group California, Arizona, Michigan, Montana, Pennsylvania, Arkansas, New York Working for providers providing Telemedicine from different states. 3. Also Worked for clients doing Internal Medicine, Gastro, Physical Therapy. I have worked on full RCM cycle in the last 13 years from the given below 1.Demographics Entry (a)Insurance Eligibility and verification of patient’s health benefits from insurance carrier’s website and through Phone. (b)Create appointments on scheduler while receiving patient calls 2.Patient Demographic Entry,Payment Posting 3.Charge Posting 4.Claim Submission(Primary & Secondary Insurance) 5.Rejection Reports 6.Basic coding 7.Authorization 8.Insurance Verification 9.Account Receivable (a)Accounts receivable analysis with corrective and preventive actions and decision making for Collections. (b)- Strong claims follow up on denials from insurances like Workers Comp, Medicare, Medicaid, BCBS Semi Government, Managed care and Commercial Insurances (Aetna, BCBS, Cigna, UHC, Oxford etc...) 10.Patient Calling With work experience on the following PMS and EMR Software 1. Kareo 2. Eclinical Works 3. Mdsynergy 4. Next Gen 5.Companion Practice Management 6. Medical Manager 7. Zirmed 8. AdvanceMD 9. GE Centricity 10. Office Ally 11. MediSoft Clearing House: 1.Gatewayedi 2.Officeally 3.Emdeon Office Specialties 1.General Practice 2. Asthama & Allergy 3.Endocrinology 4.Podiatry 5.Plastic Surgery 6.Cardiology 7.Internal Medicine 8.Pediatrics 9.Pain Management 10.Therapy (Physical, Occupational, Speech) Having Great experience in Client Collaboration Tools like 1. Gmail 2.Google Drive 3.Google Docs 4 Adobe PDF reader 5.Skype 6. Team Viewer,Logmein,Remote Desktop 7. Gotomeeting. 8. Skype Involved in Team Management with focus on optimum utilization of available resources, compliance to delivery schedules & other SLA parameters in addition to conducting training sessions and providing production reports to senior management based on requirements.Give the best I have to fulfill the task assigned. To continually grow, learn additional skills, and to gain experience in this ever-evolving technology.

$6.16 /hr
3,467 hours

Morgan W.

Morgan W.

Sales copy that actually sells your products and services

United States - Tests: 2 - Portfolio: 8

"Morgan is a really fantastic writer. He is smart and follows instructions very well. I would highly recommend him for all of your writing needs." "Morgan is an excellent worker and we're very pleased with all the work thus far and look forward to continuing the relationship for a long time to come. We're only ending this contract to setup a new contract with a new structure." "Morgan helped out with a quick piece. He was communicative and has a good turn of phrase." You're on Upwork because you need your (or your client's) product or service sold. You've spent your valuable time, energy, and money creating the best app, information product, software, service, or physical product that you possibly could. The last thing you want to hear after you launch your product to the world is crickets. Whether you have a new product/service, or an existing one, you want RESULTS - and you want them ASAP. The testimonials above (taken from my Upwork profile) prove that I can give you the results you want, make you look good, and increase your profits without any headaches. As a sales copywriter, I want one thing and one thing only. I want your potential customers to take ACTION - whether it be pulling out their credit cards for your product or service, generating a lead, buying your consulting, signing up for a webinar, sending a referral, requesting more info, or to opt-in to your list. I have a narrow, rifle-like focus and that is to get CONVERSIONS. I specialize in internet marketing funnels: - Landing pages - Sales letters - Video sales letters - Direct response - Web copy writing - Autoresponder series/emails, email marketing, sales emails, email campaigns I understand the internet marketing process. I know that you need to follow a specific process to turn your traffic into sales: 1. Traffic 2. Landing page 3. Opt-In 4. Autoresponder/Email Series 5. Sales Page 6. CONVERSION! I know how to use copywriting to leverage sales I also want to enhance your image and not only create customers but RAVING FANS I will: - Make you look good - Make your clients and/or customers love you - Get your prospects to whip out their credit cards and beat down your door for what you're selling I know that it's nerve racking trying to hire a freelancer. You want your project completed by someone who cares. You want it done right. You want it done on time. You want to achieve your goals. Lastly, you want someone that's easy (and even fun) to work with. No one wants to spend their whole day interviewing and hiring. To put your mind at ease I offer a 100% money back guarantee. If you're looking to get your product or service sold, click the green "Contact" button at the top right of the page to invite me to apply for your job. Thank you for your consideration!

$125.00 /hr
150 hours