Other - Customer Service Specialists

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Kim H.

Kim H.

Female Voice -ACX production - Virtual Assistant with MAD skills

United States - Tests: 16 - Portfolio: 8

Top Rated++Available for quick turnaround jobs++ Vocal range from 2-30+ years old. ACX Narrator, Sultry, Naive, Girl-next-door, Professional, little girl, Teen, Tough, Valley Girl, Young Adult, Toddler, Princess, Southern-American, Southern-Georgia, Southern Belle, British, Cartoon characters, Fairy Tale, Video Game characters. Narrate Audiobooks, ACX Production, Voice Acting, Singing, Phone greetings, Documentaries, E-learning, Audio Video Sync. ** pfh rate varies for voice projects** ------Starting at $10/hr for Admin work. With over 17 years of admin. experience and 1800+ oDesk/Upwork hours, I have gained and become efficient at many skills. I am super fast at data entry for both alpha and 10-key. I also can do live chat, transcription, data mining, web research, website maintenance, SEO, photo manipulation, database management, and more. Quick learner and self-taught all software that I use, including Dreamweaver CS6 (html, css, java, Ajax and Spry), MS Office Word, Excel, OneNote, PowerPoint, Outlook, Adobe Bridge, Audacity, Adobe Soundbooth, Jasc Paintshop Pro, and others. I look forward to hearing about your next project. I respond quickly to requests.

$15.00 /hr
1,836 hours

Ashok P.

Ashok P.

VA, Web Research, Administrative Support, PA, Customer Support

India - Tests: 5 - Portfolio: 9

My goal is to provide superior customer service, web research, administrative support, chat support & email support . I can readily assure you that my extremely positive work ethics, and my passion for providing excellent services, will ensure that I will surpass all of your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction.

$4.44 /hr
10,015 hours

Adnan Aziz A.

Adnan Aziz A.

Zendesk Customer Service Specialist

Bangladesh - Tests: 10 - Portfolio: 7

#*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# With over 6 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I have worked in both on site and virtual call center environments. I specialize in customer service, order processing, claims management, office administration and project/client management. I have worked to support clients by phone, email, and chat. I am proficient in Zendesk, Salesforce, Microsoft Office to name a few. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction. - Excellent analytical and problem solving skills. - Demonstrated ability to understand and master new technologies quickly. - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills. - Experience of working with leading and motivating development teams. - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy, professionalism, efficiency and punctuality is the best part of me. I go the extra mile for each of my clients, and look forward to doing the same for you. Thanks.

$13.33 /hr
1,244 hours

Josephine Loker

Josephine Loker

Expert keyboard skills.

Portugal - Tests: 1

I am British working as a full-time freelancer specializing in transcription, data entry and office administration. I have over 30 years' experience in senior administration, customer service, secretarial and sales management in the UK in B2B, Banking and Publishing. Highly professional and reliable. Fast and accurate keyboard skills along with excellent English grammar. I attended Peterborough Secretarial College initially and have gained many more skills and accreditations since that time: Time Management, B2B Sales, Effective communication, Data Management, Email etiquette, Managing teams remotely, among others. Flexible, adaptive and just loving what I do at the moment. I ensure my clients are 100% satisfied with the end product and will do anything to make that happen.

$10.00 /hr
2,606 hours

Cheth Jeremy Liwanag

Cheth Jeremy Liwanag

Lead Generator, Appointment Setter, Researcher

Philippines - Tests: 5

With 3 years of solid experience in Lead Generation, I am the best in what I do. I am also well versed with any kinds of business and market research (both online and offline), virtual assistance and data entry jobs. I have supported different B2B accounts from IT, real estate, marketing, and other business services from US, Canada, Australia and Asia Pacific regions. I am a fast learner and self motivated individual who has what it takes to assist any client who needs fast and reliable results.

$4.00 /hr
1,108 hours

Dominic Tuble

Dominic Tuble Agency Contractor

Appointment Setter, Telemarketer, Lead Generator, Project Manager, CSR

Philippines - Tests: 11 - Portfolio: 17

I am a BS-Tourism graduate. I have worked as a Marketing and Sales Manager with Citadel Auto Glass for 6 years, Milo Team Leader and Nestle Wellness Supervisor for a year, Technical Support Representative with Teletech for 2 years. My objective is to build relationships with as many employers as possible to increase my visibility and reputation as a Customer Service Representative/ Technical Support Representative. My skills and ability to perform can be seen in the versatility of my work. My main focus is to satisfy the customers of my employer, my employer and produce excellent results with the tasks designated to me.

$13.33 /hr
9,744 hours

Salman Zafar

Salman Zafar Agency Contractor

Web Researcher I Data Entry Specialist/Product Uploading

Pakistan - Tests: 12 - Portfolio: 11

To use my Web Research skills, Data Entry professional, and creativity into the best possible way for achieving the Client's goal. I have been working as a Data Entry Specialist for the past few years. During my tenure in this field, I have developed a great deal of confidence and knowledge in data entry, as well as in various aspects of working in the online industry, all together. I have a very strong command of the English language, I have a very good eye for detail, I pride myself on doing an exceptional job and I work at a very quick pace. In addition, I am also very reliable, a very hard worker and I won’t accept anything but perfection. - Data Entry / Web Research / File Conversion / Ad Posting - Restaurant Menu Building / Designing - Telemarketing / Lead Generation / Appointment Setting - Customer services ( Phone / Chat / Email ) - Administrative Support / VA / PA - Web Develoment / SEO - HR support / Recruitment Services - New employee orientation materials and classes

$5.56 /hr
2,288 hours

Usman Ghani

Usman Ghani Agency Contractor

General Manager, Sales and Customer Service GURU

Pakistan - Tests: 16 - Portfolio: 2

I have 7+ years of experience in sales & customer service industry and worked as a project manager in call center for 4 years. Below are a few jaw dropping reasons why I am the best fit. 1- I have taken upwork customer service skills test and got FIRST position out of all (more than one hundred and twenty eight thousand) test takers. 2- My upwork feedback score has been 5/5 throughout. 3- My client satisfaction and job success rate is 100% (approved and certified by upwork). 4- I am among elite upwork freelances group. 5- I speak (+write) flawless English in American accent. 6- I have been doing email customer support for 3+ years. 7- I also have managerial experience and can easily manage multiple teams and projects. As a project manager I was personally responsible for, 1- Developing and implementing sales plans and customer service policies. 2- Managing multiple customer service and sales projects with associated teams and clients simultaneously. 3- Hiring and firing of staff. 4- Training new employees on sales and customer service skills. 5- Quality assurance. 6- Account management. 7- Business development. 8- Negotiating and finalizing deals with clients. 9- Other Admin tasks.

$16.67 /hr
3,726 hours

Florendo Jr. Ildefonso

Florendo Jr. Ildefonso Agency Contractor

Team Coach Customer Service Representative

Philippines - Tests: 2

Thank you for viewing my profile! I am a competitive customer service representative and Team leader with more than 10 years experience. I worked in some prestigious call center companies in Philippines. I handled american and canadian companies. Few ACCOUNTS that I worked with were, Sykes, Expedia, hotels.com, Dell USA, Telus, TSYS-Rushcard. With my 10 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. Getting high scores on my customer satisfaction survey, having complete attendance and perfect scores on my QA made me as the "Best Agent and Team Leader of the Year". With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time MANAGEMENT skills necessary to have served as a successful employee for the past 10 years. I have extensive experience in customer service, sales, team management,Reservation and Financial field. Expertise: Basic Admin Skills Data Entry Typing Customer Service Email Handling Call handling Technical Support Sales Phone Survey

$5.56 /hr
1,204 hours