Other - Customer Service Specialists

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  1. John Paul De Silva

    John Paul De Silva

    Experienced Customer Service/Technical Support Specialist

    Philippines - Tests: 5

    As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

    $5.00 /hr
    7,108 hours
    5.00
  2. Bogdan daniel S.

    Bogdan daniel S.

    VCP, MCSA, Exchange, Vmware, HyperV, Servers Expert Admin

    Romania - Tests: 8 - Portfolio: 1

    10+ years experience in Information Technology (IT) Major areas of expertise: VMware and Microsoft virtualization technologies. Designing and implementing fault-tolerant virtualization clusters SAN and NAS systems (iSCSI, FC) Windows 2003 / 2008 / 2012 Server * Active Directory * Microsoft ISA Server and TMG * Clustering * MS Windows XP/Vista/7/8 desktop/workstation operating systems * Centralized anitivirus systems WSUS * TCP/IP, Switching and Routing * Firewalls IBM, HP, Dell Servers * DNS, DHCP, Wins * Print Server * File Server * Network and Servers documentation * LAN hardware/software administration, design, installation and configuration * Print Server * LAMP Administration * Linux services : squid, postfix, dovecot, firewall, ldap, mysql, nagios, dhcp, bind etc Certifications: MCP - Microsoft Certified Professional MCSA - Microsoft Certified Systems Administrator VCP - Vmware Certified Professional VCP-510 * VCA-DCV - Vmware Certified Associate Data Center Virtualization.

    Groups: Microsoft Certified Professionals

    $22.22 /hr
    2,649 hours
    4.68
  3. Reginald Belarmino

    Reginald Belarmino

    Project Manager, QA Tester

    Philippines - Tests: 4 - Portfolio: 3

    I have been an IT Manager for more than 10 years with specific expertise in the areas of Project Management, Operations Management, Customer Support, and Quality Assurance & Testing. I have high work ethics and ensure that I only undertake jobs that I know I can do well. I don't set false expectations or hype myself up to be viable. I focus on the quality of work I provide. I have been very active in the areas of Project Management and Quality Assurance testing for the past 4 years in the capacity of a freelancer here in Upwork.

    $11.11 /hr
    7,414 hours
    5.00
  4. Maffi joy T.

    Maffi joy T.

    Customer Service Consultant

    Philippines - Tests: 2

    Goal-directed, results-oriented, skilled communicator, persuasive and flexible. Professional and articulate in presentation. Hardworking and self motivated with high energy, initiative and integrity. Skills, Interest & Work Ethics • Speaks, reads, and writes fluently in Cebuano, Ilonggo, Filipino, and English • Proficient in Microsoft Office applications • Internet savvy • Learns fast, take initiative when appropriate • Can work with minimal supervision • Hardworking, efficient, dependable, and diligent in submitting any assigned tasks • Pays great attention to detail, does not settle for anything less than excellent

    $3.33 /hr
    2,205 hours
    4.98
  5. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,279 hours
    5.00
  6. Jamie Frayer

    Jamie Frayer

    Professional, dependable, and discrete.

    United States - Portfolio: 8

    Time is money and I can save you both. My extensive work history includes nearly 15 years of customer service experience in retail, call center and manufacturing environments. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 70 wpm at near perfect accuracy, I am a data entry dynamo. My Elance tested skills back up these claims. Internet savvy, and a self professed nerd I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.

    $30.00 /hr
    5,051 hours
    4.97
  7. Sunayana Jalan

    Sunayana Jalan

    MBA with 5 years of experience

    India - Tests: 2

    I am a Research Analyst with around 5 years of work experience; Sound Academic background; keen analysis with focus on delivering business solutions; Persuasive communicator with exceptional research skills; highly ethical, trustworthy and discreet. My expertise in the field of research and data analysis would work well to your advantage. I am self motivated, result oriented, quick learner and decision maker. I work with minimal supervision, adhere to deadlines and work exceptionally under pressure. Worked as a part of Indian Content Operation team. Researched contents online through Secondary Research on cross domains. Performed various Secondary Research activities for all projects to ensure the most up to date data is available throughout the Knowledge Graph. Imparted training to New Joiners. Made proper plan for the team to implement the strategies Team supervision and Performance Management of the entire team on an ongoing Task Responsible for preparing Data Metrics of the team using MS Excel, Ensuring timeliness of deliveries, strict adherence to the project style guide and template. Rewarded Best Performer award for leading a Project Cross Trained for other projects. Quality analysis by peer-to-peer review and randomly auditing the samples.

    $5.56 /hr
    1,508 hours
    5.00
  8. Edmar Herrero

    Edmar Herrero

    Freelancer Extraordinaire

    Thailand - Tests: 1 - Portfolio: 9

    I am one of the featured freelancers in the Admin category because of my consistent quality service. https://www.elance.com/category/office-administrative I'm a Filipino based in Bangkok, Thailand. I have a degree in Computer Engineering so I am proficient in several computer applications. I am technically inclined and can learn quickly. * Has attention to detail * Can work independently * Proactive * Hardworking * On-time * Dedicated to work * Has common sense Skills: - Touch typist (65 words per minute) - Strong computer skills - Data Entry (websites, database, Excel, Word, etc.) - Working on PDFs - Data Mining - Wordpress - Boomerang for Gmail - Mac Numbers, Keynote, etc

    $8.00 /hr
    1,356 hours
    4.90
  9. Catherine G.

    Catherine G.

    Rockstart Quality Assurance Engineer, Tester

    New Zealand - Tests: 9 - Portfolio: 2

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.

    $22.22 /hr
    1,790 hours
    4.92
  10. Negoslav Pejovic

    Negoslav Pejovic

    Team Leader of Technical Support Engineer L1

    Serbia - Tests: 2 - Portfolio: 3

    Quick and easy learning as well as pronounced talent to hand over knowledge, adaptability, creativity, burly logic. I’m analytical, devoted to job, undependable, sometimes perfectionist, but always loyal. Additionally I handle the pressure well, meeting the deadlines, being independent in solving tasks, etc. I’m very creative person, modest, and very good in impersonal work with colleges. Experienced at working in thing0 that demand very devoted approach, precision with very short terms and I come upon, in that, excellent. I want to prosper professionally and I’m up to strive in it, whereby overwork or any other activities which can be useful in your business.

    $11.11 /hr
    3,264 hours
    5.00