Other - Customer Service Specialists

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Amanda T.

Amanda T.

Expert Customer Service Representative and PA

United Kingdom - Tests: 14 - Portfolio: 6

I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and marketing. If you need someone to be your right hand, then look no further!

$13.33 /hr
1,546 hours

Dulce Duarte Nogueira da Silva

Dulce Duarte Nogueira da Silva

Administrative Support, Virtual Assistant, Portuguese Native


I'm Portuguese native speaker, working as customer service, sales and freelance translator I have 5 years experience in oDesk team and worked for 7 years as a travel agent, writing in professional and business context for e-commerce, branding, (fashion and travel blogs) medical sites and many other topics Web content I am responsible and develop my work seriously. I always meet deadlines and schedules.

$7.78 /hr
1,087 hours

Wolfgang Hase

Wolfgang Hase

German Native - English Fluent - Sales and Customer Support Expert

Germany - Tests: 2 - Portfolio: 1

As a native German with a university degree in International Business and Administration I have been working as a freelance Sales and Customer Support agent for more than twenty years. Now I am bringing my business skills to oDesk and work with great people and companies from around the world. CORE COMPETENCIES German Native - English fluent (100%) - Spanish fluent (95%) Customer Acquisition & Retention Customer Service and Support Communication/Team player Sales Force Development Translation/Transcription Support Customer satisfaction and long term working relationships are the goals I am working for. oDesk messages sent to me are forwarded to my Smartphone, so that you can reach me almost 24 hours per day.

$12.22 /hr
1,221 hours

Gazel P.

Gazel P.

Certified Customer Service Representative and An Outbound Agent

Philippines - Tests: 6 - Portfolio: 1

I've been in a callcenter industry for over 7 years. And has wide experienced of OUTBOUND & INBOUND, Customer Service Representative, Technical Support Representative (Such as Advertisement, Financing, Mortgage, Loans, Sales, Surveys/Lead Generation, Telcos and as a Virtual Assistant/Data Entry).I'm a trustworthy person, has a good interpersonal skills, dedicated, passionate, smart, diligent, resourceful, and can work in a minimum supervision.I also known basic computer troubleshooting.

$5.56 /hr
8,053 hours

Robert John G.

Robert John G.

Trainer / Mentor | Business Strategist | Phone Expert | Real Estate

Philippines - Tests: 6 - Portfolio: 4

I'm a active progressive, hard-working professional; over flowing with positive energy, looking for a "work dojo" to fully utilize every experience that I have gained from different work environment, especially those that are from the BPO industry. As an achiever and go-getter, flexible enough to do tasks both in an unorthodox or the military manner, just to find ways on how to execute tasks "accurately and efficiently". A good follower, but trained a leader. I have a good and positive attitude towards work, which respects and recognizes rules, policies and ethics. By hiring me, you are adding "fire power" to your performance, not just a reliever or an option.

$10.00 /hr
2,852 hours

Divina M.

Divina M.

Customer Service/Phone support/ Marketing Online/ Data entry

Philippines - Tests: 4 - Portfolio: 1

I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the US and noting how to adjust with our time here in the Philippines is a major factor. Not to mention the ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team.

$3.33 /hr
1,641 hours

melitte Elaco

melitte Elaco

SMM/SEM, Web Development, Data Entry, Advance Link Builder/ SEO

Philippines - Tests: 5 - Portfolio: 14

Knowledgeable in creation, programming and managing professional and appealing websites that was for the promotion of the apartment rentals, food catering, SEO,SEM,SMM car hire and other services. Increase the web traffic with the help of the knowledge of internet marketing and commerce selling. Maintain, promote and develop the content of the websites with the help of the new technologies. Responsible for the quality and content control of the websites. Done some editorial work including copy write and proofing information. Maintained and update the websites regularly.

$4.00 /hr
4,912 hours

Mohammed A.

Mohammed A.

Passion For Assisting Real Estate Investors

India - Tests: 1

Hello people, this is Mohammed Abdul, I am a Real Estate VA for investors and RE Agents. I have worked in all aspects of real estate businesses mainly residential. Buying and selling properties for investors, whole-sellers and rehabbers. I AM ROCKSTAR IN PULLING COMPS AND DETERMINE VALUES FOR PROPERTIES!!! (STRUCTURING A DEAL AND NEGOTIATING ON OFFERS IS MY CORE AREA) I can identify the potential in a lead by doing comps and bring it to the table after structuring the deal. Whether, it can be a wholesale or fixer upper or a buy and hold I can study the market values check for comps. However, my key areas are negotiating on offers that are made to the sellers explaining them the numbers and getting properties under contract. Marketing them through various resources like social media, Craigslist and etc to sell them quickly and make profits for the clients I work with. I understand how flex option or option to purchase agreements works. I can use all tools available for investors and agents in the business and most of the windows based softwares like dropbox, google docs, spreadsheet, powerpoint, image editors, document converters and etc. - Zbuyer leads - Zillow FSBO's - Craigslist sellers - Freedomsoft - Realeflow - Navica MLS - Kunversion software for agents - Social media profiles - Social media marketing for properties through RE groups - Zipforms - Dropbox - Building cash buyers list. - Managing property portfolio's - Comparables on properties - Negotiating on offers made and follow ups. - Networking with other investors. I can bring my skills to your business and be your virtual assistant to help you in your business. Passion for assisting businesses and individuals achieve success!!!! So you can relax and focus on things and ways just to improve and expand business massively. As a virtual assistant: • I don’t need to take paid breaks; • I don’t need equipment or space • I don’t need a parking space • I don’t need benefits • I don’t need paid vacation time • I don’t need paid sick days • I do provide you with high quality work done on time. • I do provide you the freedom to get back to doing what you love. Administrative Services can free up your time so you can be doing what you really love. Get in touch with me for more information. Specialties: Customer Service | MLS | Navica| Craigslist | Freedomsoft | Negotiations | Mailchimp | Zbuyer | Findmotivated sellers | Landvoice | Realeflow | Zillow | Trulia | Findcashbuyers.com | Freedomvoice | The MLS | kunversion | Zipforms | USA.com | Cartavi | Docusign | Webmail management | Database & Calendar Mgmt | Proofreading & Document Processing | Social Media | Desktop Publishing | Hotpads |

$4.44 /hr
1,752 hours

Stevan M.

Stevan M. Agency Contractor

Virtual Assistant / Web Research & Data Entry Expert

Serbia - Tests: 8

I've had huge success working for some big IT companies in my country and now I am dedicating my time to freelance for companies throughout the world. I hope to build long term relationships with some amazing and unique companies! With 5+ years of experience as a Sales Assistant and Assistant Manager in the IT industry, I am entirely confident that I have the skills and experience to provide executive assistance to Your work. I have highly developed organisational and prioritising skills, with the ability to multitask and effectively manage my time and responsibilities. I have excellent experience in data entry, web research, MS Office, Google Apps, etc. I am a trustworthy, hardworking and reliable. Very enthusiastic and motivated person, I have a great attention to detail and I am calm under pressure. Good in communication and solving problems. Excellent organiser. Certificates: 2009. Microsoft Certified Professional - MCP. 2009. Microsoft Certified Systems Administrator - MCSA. Regards, Stevan M.

$20.00 /hr
3,036 hours