Other - Customer Service Specialists

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  1. Ronnie Tabianan

    Ronnie Tabianan

    An Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 5

    I am Ronnie Tabianan and you can call me Tabi for short. I previously worked as a customer service representative in one of the call center companies here in the Philippines for 3 years. I was trained to handle 7 other queues under the same campaign. I also have some back office or data entry experience because I was also trained to do some back office tasks when my previous company lacked manpower in their back office department. In 3 years of working as a call center agent I developed and improved lots of skills such as communication skills, multi-tasking skills, typing skills, problem solving skills, call handling skills etc. I am fast learner, easy to work with and a team player.

    $3.33 /hr
    1,287 hours
    5.00
  2. Jennifer Cañete

    Jennifer Cañete

    Experienced CustomerServiceRepresentative & QualityAssuranceSpecialist

    Philippines - Last active: 1 day ago - Tests: 2

    A young professional with a unique combination of customer service experience, leadership and analytical skills, bringing to the table the ability to combine soft-skills/customer-handling improvement and systematic business development. Experienced in working with a BPO Company as a customer service representative for almost (4) four years, learned various techniques on how to provide world class customer satisfaction and work productively with different personalities. I have been promoted as a Quality Assurance Specialist where I have developed my leadership skills by coaching agents and facilitating up skill classes, also my analytical skills by scrubbing data from various information and use it to provide recommendations on how we can we can further progress customer service satisfaction. Professional Goals include continuing to grow leadership and knowledge, excel in creating and presenting innovative business recommendations and implementing comprehensive agenda to rally round further business growth and advancement, interact and share it with team members and colleagues and develop world-class solutions to real world challenges.

    $3.00 /hr
    2,386 hours
    5.00
  3. Mohamad faisal M.

    Mohamad faisal M.

    Project Manager / Client Coordinator / Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 3

    I have been a Virtual Assistant and Client Support Coordinator for HoopJumper Websystems for more than two years. I manage communication with project participants from Graphic/Web Artist, Map Illustrator, Web Developer and Marketing. I can provide assistance with managing internal and external clients including freelances to keep programs on time. I participate in internal and client team meetings and recording the minutes and action items to be updated in Basecamp. I am also in-charge in giving client project status weekly reports. I work hand in hand with our IDX Providers for some Tech Support and IDX feature updates I have a good background in team management from an outsourcing company called 123Employee founded by Daven Michaels. I have been a Project Manager for this company for more than 3 years and one of our very good client is the HoopJumper Websystems. As 123Employee Project Manager, I plan and define the scope of the project. Create a detailed work plan if its not on the current Standard Operating Procedure created. And then I develop a schedule for the project and determine the objectives and measures upon which the project will be evaluated at its completion. As for staffing the project, I recruit, interview and select staff with appropriate skills for the project activities. Then manage project staff to the established policies and practices of the organization.I am on top of the process to implement the project. Execute the project according to the project plan created. Develop forms and records to document project activities to be reported daily, weekly, monthly, quarterly and yearly.I make sure the files and setup to ensure that all project information is appropriately documented and secured. I am in-charge in monitoring the progress of the project and make adjustments as necessary to ensure the successful completion on of the project. I establish a communication schedule to update clients on the progress of the project. Then review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.Being a Project Manager I ensure that the project deliverable are on time and at the required level of quality and evaluate the outcomes of the project as established during the planning phase.

    $4.44 /hr
    4,045 hours
    4.97
  4. Brian Philippe Shane Donato

    Brian Philippe Shane Donato

    Topnotch Customer Support and Chat Support

    Philippines - Last active: 1 day ago - Tests: 4

    Looking for a Professional? Flexible, creative, and service-oriented.Excellent inter-personal, phone and digital communication skills. I am the guy for the job! Jobs I do best: 2 years of experience as Customer care specialist, and Chat support SKILLS: Outbound sales, Inbound technical support and chat support specialist If you have other task that you want to discuss with me I am available via Skype and email. Willing to be trained. My Skype ID Bseth233.

    $8.50 /hr
    1,075 hours
    4.24
  5. Latasha J.

    Latasha J.

    Project Manager/Editor/Writer/Virtual Assistant

    United States - Last active: 7 days ago - Tests: 3 - Portfolio: 3

    I am eager to become your "go to" Assistant for any and all projects that you may need. No project is too small for me to handle. My specialty is just about anything you do not feel like doing such as, posting to WordPress, writing web content, data entry, responding to emails and these are just a few of my many services. I am also an experienced Project Manager, of which I have managed a team of 15. Those duties also included, creating payroll invoices, recruiting and screening new applicants, delegating projects, proofing and editing written projects and most importantly, making sure DEADLINES ARE MET! I take pride is making my client's work load lighter, so that they can focus on the meat of their business. I am very easy to work with and can complete work without any hand-holding. Just tell me what you need and I will take care of the rest! I welcome projects that include: MS Excel MS Word content writing blog writing Email Basecamp Project Manager Data Entry WordPress

    $22.22 /hr
    3,134 hours
    4.99
  6. Albert tony M.

    Albert tony M.

    Business Dev Asst/Appointment Setting

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 8

    For more than 5 years in a BPO industry I have developed my knowledge and skills about great service. I am professionally trained and molded to be an asset of the company. I am a contractor with mixed experience and my specialty is DATA ANALYSIS, CREDIT PROCESSOR, ADMIN SUPPORT, WEB RESEARCH, VIRTUAL ASSISTANT and PHONE SUPPORT AND MARKETING - APPOINTMENT SETTING, FOLLOWUP, LEAD GENERATION. I have the knowledge of MSWORD, MSEXCEL, ADOBE READER-PDF FILE, CRM AND DASHBOARD etc. I am Looking for a long term job here in Odesk to further use my extensive experience and skills. My ultimate goal is not only of a great service but also to have a friendly and a strong relationship with the clients. I aim nothing but only the best - EXCELLENT, COST EFFICIENT and GUARANTEED SOLUTIONS.

    $6.67 /hr
    1,743 hours
    4.43
  7. MIRON MEAH

    MIRON MEAH

    Infusionsoft / Web Development - Design / eBay / Amazon

    Bangladesh - Last active: 1 day ago - Tests: 15 - Portfolio: 11

    I believe that achievement in every business depend on Customer Satisfaction. So, I would like to utilize my time in the proper way to stand in the hard competition. My first priority is trustworty and reliable service to the customers and employers. So that they remember me and come back again whenever they need. The Services I Offer as follows : CRM System Management ================= Infusionsoft (Campaign Building, Form Integration, CRM, Ecommerce) Aweber iContact Website Design & Development ==================== HTML, CSS, PHP Coding Photoshop Wordpress Joomla eBay Service ======== Product Listing - by Selling Manager Pro Product Listing - by Turbolister eBay Search -profitable item research Research Product by Terapack Merchantrun Store Design Template Design Ad-Lister Amazon Service ========== Product Listing Seller Central Management Product image searching and editing Merchantrun Store Design Magento Service =========== Product Listing Store Design & Development

    Groups: AWeber, BigCommerce...

    $8.00 /hr
    6,901 hours
    4.81
  8. Aaron francis L.

    Aaron francis L.

    Engineer

    Philippines - Last active: 1 day ago - Tests: 9

    I was born in Vienna, Austria, stayed there until 6 and then grew up in the Philippines. Took up my education as a Bachelor of Science, Electronics and Communication Engineering 5yrs Course in University of Pangasinan, Philippines.. My strength relies on everything about computers, research and data entries plus Software/Hardware Analyst. I am Currently working for a BPO Company on an account as an IP technical support for Comcast Service for the US.

    $5.56 /hr
    1,509 hours
    5.00
  9. Tammy Henry

    Tammy Henry

    Experienced Data Entry with strong background in Business Management

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    I believe you should do the job right or not at all, I do quality work in every project that I take on at a reasonable price. With over 10yrs of experience working with all Microsoft Office programs I am also well qualified. My aim is to be one of the more dependable oDesk professionals, providing consistently excellent quality of work. I am a results-oriented, knowledgeable and a reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver

    $7.78 /hr
    3,622 hours
    4.99
  10. Emilia J.

    Emilia J.

    VA, CSR, Order Processing, SMM

    Philippines - Last active: 7 days ago - Tests: 5 - Portfolio: 7

    I am motivated, detail oriented, highly reliable, and top-rated Virtual Assistant. Seeking employment in the field of Admin/Sales Support, Data Entry, Web Research, Order Processing, Order Entry, Email Support, Content/Project Management, and Social Media Marketing. I am open to job positions where I can learn new skills and continue to be challenged.

    $7.78 /hr
    1,995 hours
    4.94