LivePerson Freelancers

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LivePerson Job Cost Overview

Typical total cost of Upwork LivePerson projects based on completed and fixed-price jobs.

Upwork LivePerson Jobs Completed Quarterly

On average, 10 LivePerson projects are completed every quarter on Upwork.

10

Time to Complete Upwork LivePerson Jobs

Time needed to complete a LivePerson project on Upwork.

Average LivePerson Freelancer Feedback Score

LivePerson Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015

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  1. Ana victoria G.

    Ana victoria G. Agency Contractor

    Customer Service Manager / HR Manager

    Philippines - Last active: 23 hours ago - Tests: 7 - Portfolio: 6

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards and Toshiba-Tech support)..I have experience in doing up selling and direct selling..I also have 2 years experience in doing online jobs, with my previous jobs in odesk, I am responsible for doing inbound calls, up selling, order processing, live chatting, responding to voicemail through email by doing outbound calls to customers internationally and do follow up calls to customers using our product and responding to emails..I strive hard with my work and became a Supervisor in one of my jobs then eventually promoted as a Customer Service Manager... I am very professional with jobs requiring multitasking. And I have 4 years experience in doing secretarial work..I am very efficient with MS Office applications (Word,Excel, Powerpoint) and web based tools, I have an accurate typing speed of 60 wpm as well..If given the opportunity, I guarantee great performance for this job..I am a very hardworking person, and I am willing to work for long hours if needed to..

    Associated with: Team Blend Park

    $14.00 /hr
    14,814 hours
    4.89
  2. Ricaurte Mendoza

    Ricaurte Mendoza

    English-Spanish Translator, Researcher, Online Stores, Customer Care

    Panama - Last active: 23 hours ago - Tests: 6

    I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have great experience working as a translator, web researcher, virtual assistant, data entry, customer service, sales and more. My energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution to your company. I am proficiency with IT systems, very quick learner with high problem solving skills, excellent work ethic, versatility and adaptability to face changes. I will always go that extra mile to make the difference doing my best to help your business.

    $16.67 /hr
    4,045 hours
    4.62
  3. Jonnys Rodriguez

    Jonnys Rodriguez

    Customer Service Manager

    United States - Last active: 1 month ago - Tests: 9

    JONNYS R RODRIGUEZ OBJECTIVE To obtain a position within a company where I can continue to learn and use my previous experience to advance my career in the customer service industry. EMPLOYMENT April 2009 – February 2011 Manpower/Synchronoss Technologies AT&T Mobility Team Lead • Supervision of agents under my teams, coaching and development. • Oversee department escalation team to ensure service levels are being met and follow up with any outstanding escalations via e-mail or phone calls. • Daily conference calls and weekly meetings with clients to discuss company changes, service levels and quality. • Training agents on new developments and company changes. • Daily Operation reports. Awards/Trainings • Leadership / Management Training • Leadership award • Customer Service Award May 2008 – June 09 Cloud10 Corp T-MOBILE Prepaid Customer Service Agent • Cell phone activations • Troubleshooting wireless devices and network systems. • Process payments to restore suspended services. November 2007 - April 2008 West Corporation Virgin Mobile Customer Service AYS • Handle Virgin Mobile cell phone activations. • Answer billing questions, adjustments and research payments. May 2006 - October 2006 Dorney Park & Wild water Kingdom Team Leader • Handle guests complaints and concerns. • Cash handling and operations. • Provide training to new employees. Awards/Trainings • Peanut Award (Customer Service Award). Oct 2005 - May 2006 Durbey Industries Inventory Clerk Count and record inventory during the beginning and end of shift, Make sure production lines have product. EDUCATION/CERTIFICATIONS • High School Diploma • Enrolled in online courses during the Fall at Phoenix University for Business Administration • S2 Institute Class D Security certify ication • Florida State Public Notary Commission expires November 2011 SKILLS • Supervisor/Leadership Training • Bilingual (Spanish) • Microsoft Office Suite • Microsoft Server, XP, Vista and Windows 7 • Nortel and Avaya phone systems • • Incoming and outgoing call center experience • Remedy Systems REFERENCES UPON REQUEST

    $10.00 /hr
    0 hours
    4.85
  4. Jancee N.

    Jancee N. Agency Contractor

    Staffing Manager, Professional CSR and Outbound Telemarketer

    Philippines - Last active: 3 days ago - Tests: 3

    I've worked in the BPO industry for 7 years. My long-term experience has taught me how to meet and exceed each customer's expectations with service that sells. I've worked as a Sales Representative and was successful in turning callers into customers. I am well spoken, friendly, persuasive and concise without being pushy. I'm a good closer and can handle customer objections with ease. I have also worked with an e-commerce website based in the US for 4 years in a work-at-home type of setting and have developed impeccable phone manners and and ability to deal with agitated and distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I can multitask and I'm very reliable. I gained the ability, knowledge,skills that I'm applying for from the practical training I've experienced from my education, reading and previous job experiences. I'm diligent and competent with nearly 7 years of professional experience. I am a quick learner, extremely goal-oriented, adapts easily to new situations. and resourceful with a willingness to learn new concepts and apply them to yield successful results.

    Associated with: Customer Service Group Manila™, Telemarketer Group Philippines™

    $7.78 /hr
    150 hours
    5.00
  5. Pradeep H.

    Pradeep H. Agency Contractor

    Customer service on Emails, Chat and Data Processing Expert.

    India - Last active: 23 hours ago - Tests: 5

    I've been part of Call Center & Customer Services through Phone & Live chat for over 6 years now. Along with customer services, I'm also good at all back end task related to Data entry, Data collection / processing / analysis, Ms-Office, emailing, etc. I've been always recognized & rewarded several time by current employer for my ability of taking quick decisions and balancing customer service & business requirement at the same time. My goal is to provide excellent service to my employer / clients / customers as per their expectation & TAT. More than money, I'm looking to have a long lasting business relationship with my clients & do everything possible for the growth of their business..

    Associated with: eDesk services

    $5.00 /hr
    3,810 hours
    4.93
  6. Jace ann C.

    Jace ann C. Agency Contractor

    Quality Customer Service (Phone/Live chat/ Email),Order processing

    Philippines - Last active: 23 hours ago - Tests: 4 - Portfolio: 4

    I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre/post-sale inquiries, Billing issues and Technical issues. I have a good experience in Phone Support, I've handled calls for Pre/post-sale inquiries, Existing order inquiries and Billing-related issues. And, also, worked on various projects such as Email support, Order processing and other related duties.

    Associated with: One Team Up

    $6.67 /hr
    7,879 hours
    5.00
  7. Ronald R. Dungo

    Ronald R. Dungo Agency Contractor

    Telesales/ Appointment Setter/Project Manager/ Recruitment

    Philippines - Last active: 23 hours ago - Tests: 12 - Portfolio: 3

    To fully apply and utilize my technical, interpersonal and management skills for achieving the target and developing the best performance in the esteemed organisation. I also would like to implement my innovative ideas, skills and creativity for accomplishing the projects. I have proven track record in handling both inbound and outbound transactions for B2C, B2B and Lead Generation Accounts. I am proficient in MS Office Applications--PowerPoint, Word and Excel and has experience using different CRM's, KRM's--Zoho.com, Dice, Zip recruiter, Constant Contact, LinkedIn Recruiter, Mavenlink & Capsule CRM, and E-Learning Sites. Effective in doing internet research and applications, keen to details, energetic, reliable and can work with very minimal supervision.

    Groups: salesforce.com

    Associated with: Creative Solutions Expert Group Philippines

    $9.00 /hr
    9,008 hours
    4.81
  8. Tina Evans

    Tina Evans

    Customer Service / Administrative Support

    India - Last active: 07/16/2013

    Over the last 2 years, I have been providing Technical as well as Customer Support (Calls/Chats/Emails) for various clients across the UK and the US. I would like to work in a challenging environment and utilize my customer service skills which I have acquired from my work experience in achieving my goals and targets.

    $5.56 /hr
    120 hours
    5.00
  9. Erlinda D.

    Erlinda D.

    Data Entry | Moderator | English-Filipino Translator

    Philippines - Last active: 2 days ago - Tests: 2 - Portfolio: 6

    I am looking for a company here in oDesk where I can share my skills and work with them for full-time and long-term. I have ample knowledge in categorizing. I also have experience being a live chat agent. I can also stand doing repetitive tasks.

    $5.56 /hr
    3,053 hours
    4.89
  10. Tyler H.

    Tyler H.

    Data Analyst/Customer Service Management

    United States - Last active: 3 months ago - Tests: 10

    I am currently working towards obtaining my MBA, I am also a recent graduate of Texas A&M Univeristy in Commerce in which I obtained my Bachelor of General Studies with a focus in Marketing and Management, and prior to I received my Associates in Science from Eastfield College. Typing is one of my stronger skills at over 80 wpm. I am very creative, hard working, and dedicated to what ever I do. Being a General Studies Major has allowed me to be a very well rounded person and knowledgeable of many things. I am employed full time as a Operations Supervisor for our call center online lending division with my current employer, TMX Finance. As an operations supervisor I oversee all daily operations for online lending team including customer service, quality assurance, repossessions, collections, and tracking all duties and transactions completed. Manage the sales chat team which includes establishing and reviewing a functional business model, analyzing reports, quality assurance, and other duties associated with the chat team. Communicate regularly with compliance and legal teams to ensure regulatory requirements are followed and met. Work directly with multiple SVP’s and VP’s with regards to daily operations, functionality, and development of new processes and policies. Complete PostgreSQL queries, light coding, provide light IT support, extensive use of Microsoft Office(Excel, Word, PowerPoint, and Publisher), and analyze bonus data. Supervise 10-30 call center employees ranging from sales, customer service, collection, and chat team positions.

    $15.00 /hr
    1 hours
    5.00