Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,613 Virtual Assistant projects are completed every quarter on Upwork.

2,613

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: September 1, 2015
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  1. Julie Mahon

    Julie Mahon

    International Administrative Assistant and Customer Service Agent

    Ireland - Tests: 1

    I am a proficient Customer Service Agent and Administrator with over ten years of professional expertise. I was born in the USA but live in Ireland, so I can be particularly helpful for those companies seeking to utilize the benefits of time zone variations. I dedicate myself to every task and take pride in providing exceptional service for a company and its valued customers. I especially enjoy fast-paced and challenging working environments where my skills and knowledge base can expand. Also, I work comfortably within a team setting, but am self-motivated and can be trusted to work independently. I current work remotely as a CSA for a small start-up business that grew overnight into a multi-million dollar company on foot of a record-breaking Kickstarter campaign. My position within this company promoted to Team Lead, and I work directly with the CEO, Director of Operations and Marketing Manager to oversee and respond to all customers via our online, social media and phone channels. As this position is currently reaching its natural conclusion I am seeking a new challenging opportunity to contribute to a growing and dynamic team. I offer in return my complete professionalism, proven dedication to strong service, and enthusiasm to exceed all expectations. I have proficient experience in the Microsoft Office programs, Zendesk, Google for business apps, Ontraport CRM, and a range of other team-based platforms for communication and data processing.

    $20.00 /hr
    77 hours
    5.00
  2. VIJAY PATEL

    VIJAY PATEL

    Expert Service Provider

    India - Tests: 3

    Education:  Masters of Arts in Economics from D.A.V.V. Indore.  Bachelor of Science in Electronics from D.A.V.V. Indore 1996-99 Technical Certifications:  Diploma in Computer Application (DCA)  CCNA - Cisco Certified Network Associate. (ID NO: CSCO11262822)  MCSE/MCDBA - Microsoft Certified System Engineer and Database Administrator.  RHCE - Red Hat Linux Administration, course Completed.  Career Course in Hardware and Networking from NIS Indore 2002-03. Technical Skills: Application MS-Office 2000/2003/2007, MS-Outlook, Internet, Etc. Operating System Windows 95/98/XP/7/2000/2003, Red hat Linux 9, Servers Windows 2003, Windows 2000, Windows NT and Red Hat E 4 Linux. Routers Cisco 2500, 2600 and 3800 series. Switches Cisco Catalyst 2950, 3750, 3560 and 4506. Protocols TCP, IPv4, ICMP, RIPv1, RIPv2, OSPF, IGRP, EIGRP, BGP. Technologies VLAN, VPN, Wireless and VOIP. Responsibilities: ? Systems experience. ? Documentation experience. ? Project set up (Govt. Or Pvt.) ? Selection of Hardware & Software. ? Training of IT staff in technical matters. ? Managing Relationship with Clients. ? Distributing Franchisee and give full support. ? People management. ? Project management. ? Planning of projects. ? Co-ordination of inter departmental work. ? Conducting audit. ? Conducting needs analysis. ? Training other Non-IT departmental staff. ? Managing Clients relationship. ? Facilitating meetings. ? IT – Infrastructure support. ? Vendor coordination. ? Support and deliver the services for the new and existing customers. ? Providing data and voice services to customers as per requirements. ? Network requirements and Bandwidth allocation as per Business needs. ? Support for Servers, Switches, Routers and Firewalls. ? LAB administration for Business Units. ? Establish new or old transitioned projects. ? Coordination with internal departments to get the service prompt. ? Maintaining Business Units data for uninterrupted IT services. ? Providing Remote Assistance for technical issues. ? Knowledge of configuring and setting up Cisco Routers and Switches. ? Knowledge of VLAN and Access list. ? User account management in Windows via web tool. ? Knowledge of Active Directory Domain. ? Installation, configuration and troubleshooting of Windows and Linux clients. ? Trouble shooting of the problems related to network link & problems in wireless Client. ? Hardware support for laptops and desktops. ? Network port patching of Switches and setting up of IP phones, Polycom and Cisco IP Communicator. ? Installation and Troubleshooting of networks based on Thin, Thick and all structured cabling. ? Remote Administration with the premises and between premises ? Re-Engineering networks with latest technologies like – terminals, VPN, In-house Mailing, IP Masquerading etc. ? Managing all installations of Servers, desktops and laptops. ? Implementation of Hardware and Software RAID. ? Implementation and maintaining Hybrid networks based on Linux and all Windows Versions. ? Providing FMS to our clients for Data Backups, Security, and Antivirus Management. ? Providing DBA support to our clients with online Database connectivity and data management. ? Monitoring performance and resolving bottlenecks as and when required by IT Manager. Extracurricular Activities: ? Playing Cricket & Badminton. ? Represented Govt. Post Graduate College Mhow Cricket Team as a Captain. ? Represented KHO-KHO and Football team in Inter School Tournament. ? Sports Secretary in School. Strength : Honest, Hardworking, Positive Attitude, Good Team Player and Punctual.

    $4.44 /hr
    0 hours
    5.00
  3. Maricel Florendo

    Maricel Florendo

    Virtual Assistant, Customer Support, etc.

    Philippines - Tests: 10 - Portfolio: 14

    My main objective is employer satisfaction by giving my 110% effort in every task I am given. I go for quality work first before quantity but I believe that quality and quantity of work may be achieved through patience, hard work and continuous practice. I am a very hardworking person, loves challenges, willing to be trained should the need arose and I am also a fast learner. I also love learning new things for I believe that it will not only help me as a contractor but as a person as well. I prefer long-term jobs with the possibility of promotion but I also welcome short-term jobs depending on the rate and the work. I would like to build a career here in oDesk as a home based agent where I can utilize my skills.

    $6.67 /hr
    7,570 hours
    3.68
  4. Samer Saad

    Samer Saad

    Windows Server Administrator , Web Hosting , Parallels plesk

    Egypt - Tests: 9

    Over the last 12 years, i have been CEO (admin) for 2 web hosting companies , I am responsible for over 100 Windows (2003 , 2008 & 2012) servers as windows administrator , managing (IIS 6 , 7.5 & 8) , i have good experience with WHM , Cpanel for Centos (5,6) & Parallels Plesk automation, i am looking for Windows servers administration jobs , seeking opportunities to manage web hosting business for both linux & windows servers running Cpanel & Parallels . Windows Server 2012 Administration Certified Field of experience : Windows Server 2003, 2008, 2008 R2 & 2012 Web Servers: IIS Web server 6/7/8 Networking: TCP/IP, UDP, DNS, SMTP, FTP , DHCP, SSL, HTTP, HTTPS. DNS Services VMware Virtualization Active Directory, user and computer management Active Directory setup and maintenance Database: SQL 2005/2008/2012 . Group Policy Management Console (GPMC) NTFS File and Share permissions Windows Server Migrations Windows Server security Software Install Configuration: VB.NET, .NET 3.5 & 4.5 , SQL Server, Outlook Express .

    $16.00 /hr
    1,079 hours
    0.00
  5. Sourav Ghosh

    Sourav Ghosh

    Virtual Assistant | AdWords | Website Designer | Website Developer

    India - Tests: 2 - Portfolio: 15

    ** IF YOU HAVE NEVER WORKED WITH US, IT'S SURLY IS YOUR MISTAKE. BUT IF YOU DON'T NEED US NEXT TIME, THEN ONLY IT WAS OUR MISTAKE ** VIRTUAL ASSISTANT | Google AdWords & Analytics | HTML5 | CSS3 | JS | PHP | MYSQL | AJAX | WORDPRESS | OPENCART | MAGENTO | CODEIGNITER TERMS OF SERVICE ✓ 365 days (ONE YEAR) Error Free Guarantee ✓ Clear Communication Throughout the Job ✓ Continued Support without High Costs ✓ 99 days FREE Edit Requests with Every Order ✓ Always Available on Chat to Help (Ping Skype ) ✓ 100% Free Demonstration Work | So you'll win! PAYMENT REQUIREMENTS • 100% of project budget divided into 2 milestones • 50% Milestone released at start (After Demo,No Refund) • 50% on completion of numerically itemized order • 10% off future projects paid in advance. By Hiring me, you agree to the above. In addition you agree to cooperate in the creation of a numerically itemized order list which will be agreed by both parties prior to any work, that the list will be developed and paid for promptly within an agreed time frame. SPECIALIZATIONS Coding Skills: PHP, MySql, Wordpress, Magento,Joomla,Drupal,Prestashop,Opencart,HTML,CSS, Zencart,and every known CMS system HTML5, Bootstrap, Code Igniter, Cake Php, Device with responsive, web based iphone and android app development, CSS3 and fancy jquery effects,Google Adwords. Nothing Much Left to Say.. Let’s Start the Work. Let's build success together! Evan

    $15.00 /hr
    0 hours
    0.00
  6. Aiza F.

    Aiza F.

    Aiza F

    Philippines - Tests: 3

    Over the last 3 years, I have performed various administrative and customer service tasks such as Email handling, web research, Amazon inventory uploading and report generation. I am skilled in utilizing social media tools like Hootesuite for content posting management and Salesforce and have performed social media marketing and management (i.e Facebook), chat support, items and website review writing, requesting reviews and testimonials for items and/or services provided and Power point presentation creation and development. I have also supervised four remote VAs to ensure prompt and efficient performance. I possess above average English communication skills and able to comfortably converse using the English language. I am a former Quality Specialist of three years for a leading telecommunications company in the Philippines.

    $4.00 /hr
    4,015 hours
    4.87
  7. Qihui S.

    Qihui S.

    China Resource, VA, Taobao,Amazon,Alibaba, Shipment, export/Import ,

    Malaysia - Tests: 3 - Portfolio: 48

    Your Satisfaction is My Goal Which I Will Try My Best to Approach . My clients are from different countries, (Australia, France, U.S.A. Canada, Israel, U.K, Italy, Argentina, Switzerland, Thailand. Saudi Arabia , Japan, China , Malaysia. SIngapore) I am a native Chinese and live in Malaysia now , I could speak fluently English , Chinese, Cantonese, Hokkien (Taiwanese). I worked at garment line for 9 years as a Merchandiser & coordinator manager.Now I am full time mum and work at home as Freelancer, I have flexible time at least 8 hours per day. I am hard-working, reliable, efficient, good-time management, punctual person. I always want to make things done with highest quality as possible. I am an experienced research specialist, marketer, translator, data entry , Taobao related, Resourcing , shipment arrangement out of Asia to Europe and American, Import and export experience, Amazon Seller Central stock control experience ,Amazon order details follow up, Amazon shipment quotation and arrangement management. Payment Processor and Forex experience etc..., I am the bridge that let you know Asia market grow up your online business , And I have a great eye to focus on task details . I own a excellent ,high-speed (10 Mbps) ,stable internet connection support for my royal clients.

    Groups: oTranslators

    $12.78 /hr
    5,975 hours
    4.96
  8. Reynaldo Jr Soriano

    Reynaldo Jr Soriano

    Customer Service Superstar and Team Lead

    Philippines - Tests: 9 - Portfolio: 4

    I am an award-winning client support specialist who have 11 years of customer service experience, including managing a team of client support advocates for Thumbtack, Inc. In 2008, I was awarded by 24/7 Customer and Optus as the first agent to meet the required average handling time (AHT) and for consistently achieving the lowest AHT in the team (see my portfolio). I am also enthusiastic and passionate about creative ways to delight customers. I had the opportunities to work for big companies, such as IBM Daksh, 24/7 Customer, and Teletech, as a Customer Service Specialist and Technical Support Expert, where I honed my communication skills and developed a high level of problem solving skills. I also worked face-to-face with customers for three years as a Service Crew and Store Marketing Assistant at Jollibee, where I learned about marketing focusing on upselling. I'm presently working for Upwork as part of their Marketplace Experience Team, which is a specialized customer services team aimed at increasing customer loyalty and retention. I am very familiar with Zendesk, Desk, Velaro, and Google Applications (document, calendar, and spreadsheet). I believe that in order to make yourself happy, you need to make others happy first. I enjoy helping businesses to reach greater levels of success and will do “whatever it takes” to ensure a positive result. Please check out my profile to know more about my work experience. If you think my skill sets match what you are looking for, kindly invite me to apply to your job. I am currently available for a part-time senior customer service representative role (up to 10 hours per week). Thank you.

    Groups: Pro Customer Service

    $16.67 /hr
    11,944 hours
    5.00
  9. Michele Wilcox

    Michele Wilcox

    Experienced Executive Assistant

    United States - Tests: 7

    I have been an assistant for over 20 years, with more than the last decade at the Executive level of Vice Presidents, Presidents, and CEOs. I have worked in the non-profit, human resources, entertainment, publication, blogging, and freelance industries. My varied and eclectic experiences have caused me to be an ultimate problem solver (or juggler as the situation warrants). Vineyard Virtual Services has been in business since 2008 servicing small businesses and entrepreneurs all over the nation, and now internationally.

    $25.00 /hr
    2,027 hours
    5.00
  10. Paulina Randmets

    Paulina Randmets

    Vitual Assistant, Project Manager, Industrial Engineer with a MMK

    Guatemala - Tests: 14 - Portfolio: 3

    Industrial Engineer with 15 years of experience in different areas. Areas of expertise include: l Customer Service l Project Management l Product Management l Product Development Self-motivated with exceptional communication and computer capabilities. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Bilingual with a passion for talent development and team building, as well as a strong background in Marketing, Production and Customer Service. I am a 37 year Old Industrial Engineering with a Master in Marketing searching for something I can do from home so I can spend more time with my Kids and less time in the traffic. I live in Guatemala Central America. I am very well organized, a people person and detail oriented person. I have been working with a wooden doors and windows manufacturer that send most of his product to USA so I deal with US people all day. I performed as a Head Project Manager and been there for the past 8 years. So my English is pretty good, and I practice every day. I am very organized as I worked several projects at a time, so I am a very good in follow up, multitasking, schedule and other administrative tasks. I communicate with customer mainly by email and then by phone, in order to get their orders into production. I understand Floor plans and architectural plans, along with schedules and all the information they provide me to get their project going. I had had 6-10 people on my management.. I had handled projects that were around US$1,000,000. And in total in the past 8 years around $25,000,000 projects in just doors and windows. For data analysis, I am Industrial Engineering, so I am an analytic person. I am always looking for new things to learn, and consider my self a fast learner.

    $17.00 /hr
    43 hours
    5.00