Technical Support Representatives

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John B.

John B. Agency Contractor

Expert Graphic Designer,Data entry, VA ,Computer Technical Support

Egypt - Tests: 5 - Portfolio: 7

Computer Technical Support || PowerPoint Specialist || Documentation Specialist || Graphic Design ||Infographics || Photo manipulation ||Photo Retouching|| Creative Ideas PPT Powerpoint Presentation Specialist with over ten years of experience supporting financial analysts, management consultants, and market researchers in the production of high-end pitch books and presentations for print and projection. I have designed and edited numerous PPT Slides My mantra is to meet stringent deadlines & deliver projects with impeccable accuracy. Specialties: Presentation design, editing and production, including high-end PowerPoint animation, Photoshop editing , montage video editing, Expert in PC (Hardware and Software) and more than 10 years of computer and internet experience, from basic and advance setup and windows installation to software use in various file types such as MS Office, and virus and other malware checking and cleaning. Internet Search and Research and solving all kinds of computer problems. Payment Terms: For creation of Customized Template Designs, creation of artworks, etc. - fixed rates will be applied

$5.00 /hr
2 hours

Danbeth Joy Petalio

Danbeth Joy Petalio

Administrative Support Staff/Home-based Tutor/ Technical Writer

Philippines - Tests: 6

I'm a good listener and communicator in the English language. I'm also a trustworthy individual who puts effort on a task I'm assigned hereto. I graduated AB Broadcasting last 2013 and knows technical writing skills as well as basic non-linear recording and editing skills. My hobby is reading fictional as well as historical books that helps me expand my vocabulary skills. I work seriously. I love working for people who sees my worth as an individual and helping them is never hard as long as trust and respect is always present in the work area.

$3.00 /hr
0 hours

Milan P.

Microsoft Computer Technical Support Expert and Virus Removal Expert

India - Tests: 7 - Portfolio: 3

Respected Sir , I have 7 years of experience in Technical support and customer support also . I have completed Microsoft certifications Also .About my Working experience have worked for Netgar,Belkin Hp and mcafee companies as Senior Tech Support Agent,Escalation Lead,Manager and customer service agent I can install Operating systems,configure printers usb and wireless,configure any router wireless and remove any viruses in minutes . I am good in removing Viruses,computer troubleshooting,printers,networking, any kind of work can do quickly .I am interested to work and can be much dedicated to your work and provide 100 % job satisfaction.I am very flexible with any shift and can also do overtime if required .. Currently working on remote desktop fixing computer troubleshooting issues from usa and uk clients and providing support over phone and Remote desktop with 100 % Resolution and satisfied customers I have the following skills * WINDOWS:- * Desktop Support. Currently Working with Us Tech Support and doing 1) Tune ups 2) Virus Removal 3) Wireless router/Modem Configuration 4) Pritner usb and wireless Configuration 5) Software Installation 6) Browser Hijack removal 7.) IP Camera Configuration , Etc .., Can Fix any kind of issues in computer troubleshooting working as Level 3 Technical Support Agent and Manager for Escalation leads . * Virus Removal Expert can remove manually and through registry . * Installation and trouble shooting of Windows 2000 Prof, Windows XP Prof / Home, Windows Vista, Windows 7 & 8. * Wireless Routers / modem Configuration * Networking Configuration * Printers Wireless Configuration and usb Installation . * TCP/IP Configuration. * DNS, DHCP Installation. * Create / manage User accounts and Groups. * Helpdesk Support. Thank you .

$5.00 /hr
0 hours

Ma. Sarah Stephanie Si-Bilbao

Ma. Sarah Stephanie Si-Bilbao Agency Contractor

Technical Support

Philippines - Tests: 1 - Portfolio: 1

After 3 years of working with AT&T, I developed a wider view regarding connection issues, no browse, installation of anti virus, can't send email through web base mail and outlook client mail. I gained knowledge on Ebay listing after working for an Australian Client. I'm knowledgeable with Microsoft Word, Microsoft Power Point, Excel and Adobe Photoshop.

$14.00 /hr
792 hours

Eva S.

Eva S.

Customer Support/Technical Support

United Kingdom - Tests: 3

"Customers value "GOOD" service more than "FAST" service" - It means 15 minutes paradise is better than 5 minutes in hell. Over 4 years of experience within ICT industry and Fitness Health Style Core skills: - managing a team of 150 (ICT) and team of 15 (website development), escalating jobs to proper specialist/team), reporting of employees performance, scheduling shifts and training new staff - handling queries via ticketing system, email and chat - excellent customer attitude and strong willingness help to other people - fast typing - team player with a sense of humor and empathy

$12.00 /hr
0 hours

Joel Que

Joel Que

Technical Support / Help-desk Support

Philippines - Tests: 10

I have extensive knowledge of troubleshooting computer hardware and software and excellent technical skills. I have a Bachelor's degree in Electronics and Communication Engineering along with five years of experience and I'm certain I have all of the required skills to be successful in the position. In my current work as a computer technician, I am a help desk and provide troubleshooting over the telephone and internet to remote customers. Sometimes I use remote access to take over customer computers with their permission to look for and identify problems. I have excellent telephone communication skills and am often able to walk customers through simple step-by-step solutions to technical problems. I maintain an exceedingly functional environment while performing data entry, account reconciliation, and database maintenance. Being a computer technician requires not only great analytical abilities but also the interpersonal skills necessary to work well with others. I get along with my coworkers and am very patient with customers. I treat everyone with courtesy and respect. Please call or email me to schedule a time. Email: que.joel@yahoo.com Skype: joel.que6

$3.50 /hr
0 hours

Shaveta Vashisht

Shaveta Vashisht

Experienced Customer Support Technical Support

India - Tests: 3

I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

$4.44 /hr
4,152 hours

Jamsad Pulpadan

Jamsad Pulpadan

Technical & Customer Support

India - Tests: 5

I am a Technical Support Executive with 5 years working experience in international technical support environment. I have worked as a Technical Support Expert with Sony VAIO computers for 2 years and worked for McAfee Anti Virus Program for 3 years. I possess strong communication skills and interpersonal skills. Having worked with customers from various global locations, I have developed strong ability to build customer relationships. I am used to working under stringent timelines and have the ability to multi-task and make quick decisions. I am able to adapt well and can handle complex situations with ease. I strive for professional growth and career promotion.

$10.00 /hr
899 hours

Carlos Tejeda

Carlos Tejeda

Technical Support / Customer Service

Dominican Republic - Tests: 2

I have been in the call center business as customer service and technical support agent, team leader and supervisor for 8 years now for companies such as ACS Xerox, Stream Global Services and Convergys. My first experience was troubleshooting Android and iOS devices and providing customer service for Sprint and Boost Mobile for 3-years. My most recent experience was providing technical support via email for Western Digital for a large line up of products such as internal drives (SATA), external drives (USB, Thunderbolt), NAS drives, and business servers supported on Windows and OS X. I have a wealth of experience using different CRM applications/softwares such as Clarify, Salesforce and Zendesk; also I am very familiar with call and workforce management applications like Avaya CMS and IEX TotalView, and MicroStrategy for business data analysis. In addition I can work with Microsoft Word and Microsoft Excel for creating and running reports if needed. I have worked with GoToAssist and TeamViewer for remote support. Hereunder are the skills I can put at your services to accomplish success for your client and customers. • Phone Support • Email and Chat Support • Fluent English and very good grammar • Leader • Proactive • Technical Support oriented • Excellent Customer Service skills

Groups: Customer Service Professionals

$12.00 /hr
468 hours