Technical Support Representatives

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  1. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Last active: 1 day ago - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    10,861 hours
    4.92
  2. Jomary de Leon

    Jomary de Leon Agency Contractor

    homebased virtual assistant, technical support and customer service

    Philippines - Last active: 1 day ago - Tests: 3

    With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

    Associated with: JobHub

    $5.56 /hr
    1,474 hours
    5.00
  3. Sahlie jane B.

    Sahlie jane B. Agency Contractor

    7years Technical Support & Customer Service Experience in BPO industry

    Philippines - Last active: 1 day ago - Tests: 6

    My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I would like to share these talents of mine to my future oDesk employers. I am a very hardworking person and always ensures that in everything I do, I will put all my time, effort and heart on it. Thus, you can always expect an excellent outcome. I am very attentive to detail, particular to accuracy and timeliness.

    Associated with: 3KIDS Customer Support Agency

    $3.40 /hr
    4,343 hours
    4.98
  4. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $39.00 /hr
    3,012 hours
    4.99
  5. Radostin D.

    Radostin D.

    You have a problem? - I am the solution :)

    United Kingdom - Last active: 18 days ago - Tests: 8

    - PHP, Mysql, Jquery, Jquery Mobile, CSS - Wordpress - plugins, customization, themes, custom coding - Facebook Development, Fan pages/applications - Working with APIs, Facebook API, Twitter API etc. - E-commerce integration with online payment processors (Paypal, Moneybookers, Liberty Reserve, Authorize.net etc.) - Online marketing, affiliate programs, PPC - Web automation, web scraping Please don't hesitate to contact me and discuss different projects even if the requirements are not listed at my personal profile. I am open to all different kind of projects. Waiting for your projects :)

    Groups: Application Developers Alliance

    $33.33 /hr
    149 hours
    4.93
  6. Travis Buffington

    Travis Buffington

    NetSuite Consultant and Solution Developer

    United States - Last active: 5 days ago - Tests: 5

    Certified NetSuite ERP Consultant, SuiteCloud Developer, and Administrator with over 8 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements. Trimtab Consultants is a NetSuite Solution Provider focused on enabling business growth through the use of NetSuite cloud solutions and products.

    $165.00 /hr
    589 hours
    4.81
  7. Paul B.

    Paul B.

    Experienced MQL4 programmer

    United Kingdom - Last active: 29 days ago - Tests: 13 - Portfolio: 5

    MetaTrader 4 Programmer (MQL4) I'm a professional programmer with over 5 years experience in trading forex and converting / interpreting systems for Expert Advisor automation. As a Company Director (CEO) of over 15 years I always work to high standards in a completely professional and ethical manner. Being UK based, I am fully conversant with the complexities of the English language and can convey complex points in an understandable manner. All indicators, expert advisors and scripts I produce are professionally coded, tested and robust, and include the following as standard (where appropriate): - 4/5 digit broker compatibility - Automatic time zone / offset recognition - Built in error checks - Built in safety features (i.e. Closure of orders where stop loss setting fails) I have previously coded the following complex scenarios which can be readily built into future projects: - Serial number protection linked to varying expiry dates - Restriction of indicators/expert advisors to specific chart types and/or timeframes - Automatic changing of charts to correct timeframes - Lot sizing based on account risk percentages - Spreadbetting compatibility - News avoidance (eg. Stopping trades around high impact releases) - Scraping for retrieving information from web sites / RSS feeds I have developed a robust licencing system which can be encoded into any EA or indicator. It allows on-line authorization, chart and time-frame restrictions plus allows remote changing of EA/indicator settings and variables. Please ask for a demo if you are interested. All expert advisors are coded to provide for enhanced optimization and quick backtesting. As a supplementary service I can create professional looking installers and autorun front ends for installation CD's, USB sticks, etc., including the incorporation of logos and branding graphics. I also have experience writing technical manuals, creating video tutorials and preparing seminars.

    $30.00 /hr
    94 hours
    4.95
  8. Vladislav Y.

    Vladislav Y.

    Network Expert (Cisco CCIE),Datacenter and Virtualization Professional

    Russia - Last active: 1 day ago - Tests: 4

    IT Professianl with 15+ year of hands-on experience, an Cisco Expert in both Routing&Switching (CCIE R&S since 2005) and Service Provider (CCIE SP since 2009) , Professional in Network Security (CCSP), Professional in Vmware Vsphere and Horizon view technologies (VCP-DT and VCP-Desktop) I have extensive experience with Cisco ( IOS, NX-OS) , Juniper, HP networking hardware and technologies, and strong on the side of Virtualization ( Vmware) and UNIX systems (Linux, Solaris, FreeBSD). Microsoft OSs are also part of my experience. I am certified in Linux/UNIX:RHCE on RHEL3 and SCNA on Solaris 9 and 10, also Microsoft-Certified: MCSE.

    $45.00 /hr
    7,180 hours
    5.00
  9. Alan W.

    Alan W.

    Web Design | Web Development | Logo Design

    New Zealand - Last active: 1 month ago - Tests: 5 - Portfolio: 13

    I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.

    $40.00 /hr
    433 hours
    4.84
  10. Ahmed Sayed

    Ahmed Sayed

    Senior Linux Administrator / Virtualization /Asterisk / VoIP / cPanel

    Egypt - Last active: 2 days ago - Tests: 7 - Portfolio: 1

    I am a senior technical engineer who has 15 years IT experience in the following areas: Advanced Linux Cluster Administration Advanced Proxmox Cluster Administration Asterisk/Trixbox/Elastix/VoIP architect Advanced Knowledge of shell scripting Advanced Knowledge of Perl programming Network Administration Network Security (Penetration Testing) Server Auditing Technical Support Virtualization (mainly Parallels Virtuozzo/openVZ/ProxMox) Web hosting Control panels such as cPanel,Plesk,DirectAdmin Tweaking and Optimizing Apache for better performance Hardening PHP Data recovery

    $44.44 /hr
    6,921 hours
    5.00