Technical Support Representatives

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Jerome Cortes

Jerome Cortes Agency Contractor

Top Lead Generator and Expert Appointment Setter

Philippines - Tests: 4 - Portfolio: 8

I’m a highly qualified professional with over seven years of experience in the Call Center Industry. I have worked as a Customer Service for CONVERGYS Company where I developed impeccable phone demeanor from handling two of the biggest Telco and Satellite providers in United States, SPRINT AND DIRECTV. My long term experience has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. Furthermore, with the high level of proficiency in this field, I have earned the Employee of the Year award three times in seven years. My detailed work profile not only provides my experience in the field of customer service but also several reliable professional references. I have worked as an Appointment Setter for different Insurance companies like BENEPROS, BABCOCK BENEFITS, NORTH COUNTY FINANCIAL ASSOCIATES, MY BENEFITS PACKAGE, GET BENEFITS, and MARK BENEFITS under Telecare Support. I have also worked as an Appointment Setter for Cool Pixels Australia where I learned the unique persuasive style to convince potential customers to switch to COMMANDER. Commander is one of the largest Telco Providers in Australia like TELSTRA and OPTUS. In addition to that, I have worked as a TELEMARKETER for OCM Financial. The company provides capital equipment leasing to a wide range of businesses, either a major corporation or a sole proprietor.

Associated with: 3M2E CONTACT SERVICES

$5.56 /hr
114 hours

Igor Timohin

Igor Timohin Agency Contractor

Linux/Windows Sysadmin, Web-developer

Russia - Tests: 4 - Portfolio: 19

Over the last 6 years, We have developed a wide range of Web-software. We provide full cycle of product development starting from design and completing to maintenance. Our team also have strong experience in the following areas: - Web/Graphic Design (UI/UX Design, Landing Pages, Logotypes, Branding Identity, Corporate Design, Business Cards, Advertisements Design, Web Animations) - Web Front-End development (HTML5, CSS3, JS/JQuery) - Web Back-End development (PHP, Yii Framework) - Linux/Windows system administration Web: PHP, Yii, JS, JQuery, HTML 5, MODX, WordPress Linux (Gentoo, Ubuntu, Debian, CentOS): NGINX, Apache2, Postfix, Dovecote, MySQL, Bash scripting, Asterisk, LDAP, Samba, Squid, LVM Windows: 2003-2012 Server, Exchange 2010, Active Directory, TMG & ISA Other: Zentyal, ClearOS, and other

Associated with: Net-Simple

$11.11 /hr
56 hours

Trabelsi A.

Trabelsi A. Agency Contractor

hvac,plumbing,fire fighting designer

Tunisia - Tests: 3 - Portfolio: 2

Eleven years of professional experience as a Senior HVAC, plumbing and fire fighting designer, I possess the skills to take a HVAC design project from conception to completion, proficient in the use of HVAC design software, AutoCAD and many other software packages. I possess specific skills in ; Site investigation and inspection, cost estimating, budget creation, thermal load estimating, exhaust fan sizing, hydronic piping layout and sizing, diffuser layout, duct layout and sizing, equipment layout, static pressure calculations, equipment selection and specifications, pump sizing for hydronic systems, red-line creation and vendor drawing review .

Associated with: Engineering Area, GENIUSES

$20.00 /hr
11 hours

Argel John M. Soriano

Argel John M. Soriano Agency Contractor

Web Developer with experience in C#, Ajax, Jquery, CSS3, HTML5, PHP

Philippines - Tests: 2

Have more than 5 years experience in developing desktop, web applications and also has technical knowledge. Worked for companies in Philippines as Programmer of different applications using VB6, PHP,, HTML/HTML5, CSS/CSS3, Jquery, Ajax, Telerik API for C#, SQL and VBA. Working as full-time C# Programmer for Inventpry and Sales CRM software for a US company for more than 2 years. Seeking different opportunities to enhance my skills in different fields of IT.

Associated with: Ronald S. Calma

$6.67 /hr
377 hours

micah gutierrez

micah gutierrez Agency Contractor

Technical and Customer Service Manager

Philippines - Tests: 2

Experience, Work Quality, Efficiency and Excellence. I can offer 8 years of my experience in Customer Relation/Handling. As a company officer I work with quality and efficiency. I get high caliber job done at the earliest possible time. I have the passion to work towards excellence. As an Evaluator, I make sure that every product/service that we provide meets and satisfies each and every client. I maintain professional and positive influence towards my subordinates, these shows on their attendance and work hours. The teams that I have handled always top Resolution, CCI Surveys and NPS Ranking. Proper root cause analysis, appropriate action plans, constant monitoring and follow through are keys to achieving this level of performance.

Associated with: Help2Hire Business Solutions

$5.00 /hr
290 hours

Timour R.

Timour R. Agency Contractor

Software developer (best at C++, C#) and Virtual Assistant

Egypt - Tests: 9 - Portfolio: 2

Over the last 6 years, I have developed a wide range of desktop applications and websites using HMTL and/or with MySQL backend including sites for large companies. I am seeking opportunities to build applications and websites from the ground up for you or your business. I have excellent writing skills. I am proficient in preparing documents and presentations with graphics and animations. I also have experience in the following areas: SQL, C++, C#, ASP.NET and software design and testing. Work Experience and Career Related projects: designing and implementing a multilingual (Arabic/English/...) construction company website using joomla designed and implemented an multi-lingual car rental website Worked in revamping an online food ordering service provider Worked in reconstructing for dsl services provider Implemented a windows desktop application for organizing media files, creating playlists and manage them using C#. Built web applications using ASP.NET 2.0. Designed and implemented a game with OpenGL API using C++, in a team of four. Developed a device driver for USB Device for Linux. Programmed and simulated an Auto Caller using J2ME. Designed and created a database project for a Resort using Oracle (SQL server) and Microsoft Access. Developed a BattleShip game using java. Worked in developing a website for 2010 census of the United States using, C# and SQL serve Certificates and Trainings: PSP (Personal Software Process) For Engineers I "Planning": Qualified to work in a TSP (Team Software Process), level CMMI 5. Process-based approach for developing software. PSP (Personal Software Process) For Engineers II "Quality": continuation of the previous course. Targeted to improve personal performance.

Groups: Application Developers Alliance, AspDotNetStorefront

Associated with: Tim Corp Agency

$40.00 /hr
1,297 hours

Md Iftekharul Islam

Md Iftekharul Islam Agency Contractor

Mailchimp/Data Entry/Personal PA/VA/Web Researcher

Bangladesh - Tests: 12 - Portfolio: 13

If you are looking for the following services and expertises, then you are at the right place. Services: 1. E-Mail Marketing: E-Mail Template Design | Newsletter Design | Bulk E-mail Sending | E-mail Handling | Lead Generation 2. Virtual Assistance 3. Data Entry 4. Data Collection/Mining 5. Data Processing 6. Web Research 7. Web Design 8. Social Media Marketing Areas of Expertise: 1. Mailchimp, Aweber, iContact , Constant Contact, Hoot Suite, Campaign Monitor 2. Data Entry/Data Processing 3. HTML+CSS, Wordpress 4. Adobe Photoshop, Adobe Illustrator 5. MS Office, Open Office 6. Online File Management System 7. Research, Data Collection/Data Mining

Associated with: Cromium IT

100% Job Success
$6.50 /hr
184 hours

Randy S.

Randy S. Agency Contractor

Customer Service Specialist / Email and Live Chat Superstar / Nurse

Philippines - Tests: 10 - Portfolio: 2

I am a registered nurse in the Philippines. I have previously worked in a 1,200 bed-capacity hospital for 3 years as an ER/OR/Triage/Infection Control Nurse. I took Master's degree units in Nursing, and 2 years in Accounting. I am also an active member of Operation Smile International. Currently, my aim is to build a full-time career here in oDesk, and try new job ventures. I have over a year's experience working in a call center for AT&T Billing and New Membership accounts that includes phone, chat and email correspondence. I seize every opportunity given to me, to the best of my ability. I can place calls to the US/Canada land lines through VOIP. I am looking forward to foster an excellent working relationship with you. Just try me out. :-)

Associated with: Power Cast

100% Job Success
$11.11 /hr
9,148 hours

Zahidul Islam

Zahidul Islam Agency Contractor

Virtual Assistant, WordPress, E- commerce, Web Development

Bangladesh - Tests: 7 - Portfolio: 6

KEY QUALIFICATIONS: I'm proficient in Wordpress, HTML, Web research, E-commerce, Hosting Management, Social Media Management, Microsoft Word, Excel, and Powerpoint, Photoshop, Illustrator, • Good communication skill • Good Team Player • Easy to learn, acquire, and develop new skills. • Able to handle multiple tasks with desirable outcome. • Can work under pressure, on varied shifts and varied days off as needed. • Eager to undergo training for personal and professional enhancement. OBJECTIVE: Seeking to obtain a rewarding and challenging position with a growth oriented company and being part of a team in an environment that stimulates thought, creativity and reaching the highest possible standards. To provide quality services and to broaden my knowledge and experience and acquire new skills that will enhance my professional ability and competency.

Associated with: Angel IT Solutions, Creative Cell

100% Job Success
$6.67 /hr
424 hours

Arifur Rahman

Arifur Rahman Agency Contractor

WordPress Developer, Web Development, SEO Service, Graphics Design, VA

Bangladesh - Tests: 7 - Portfolio: 14

If you are looking for a website developer and manager, you have come to the right place. I have extensive experience designing websites using WordPress Design and Development, WordPress Responsive Themes and WordPress Genesis Framework. I also use StudioPress, BuddyPress and Thesis Framework, among others. I have three solid years of experience in different fields. By education I am a qualified Electronics Engineer. In my professional career I am proficient in the areas of Web Development and Web Management. I have substantial experience in creating and developing websites for: Corporations and businesses, large and small Buy and sell E-commerce sites Websites for News, Travel, Magazine, Personal and Membership Business websites With an extremely professional mindset, my personal and business motto is, “Not Just Done, but Very Well Done.”

Associated with: Master Career Development

100% Job Success
$11.11 /hr
1,760 hours