Technical Support Representatives

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  1. Stephen W.

    Stephen W.

    Business IT Consultant - Online Marketing

    United Kingdom - Last active: 1 month ago - Tests: 1 - Portfolio: 1

    Hello and welcome to my profile. I have been working for my self under the name of Intweb360 since 2011. Interweb360 create, develop and manage websites and their marketing campaigns. Our services are: Website Development Graphic Design Online Marketing - Adwords / SEO / Social media IT Support Email and Text marketing Interweb360 can take on and manage the whole of a project, from creating the specification and the budgets right though to development and testing. Get in contact with us for any of your queries via O'Desk or our website www.interweb360.co.uk and we will be happy to help.

    $44.00 /hr
    19 hours
    5.00
  2. Eva joy A.

    Eva joy A.

    Virtual Assistant, Web Researcher, Data Encoder, Content Writer

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    Data Entry & Research Blog, News and Press Release writing Website Content writing Whitepaper and technical writing Google play store description writing Email handling Online marketing Social Media Management across various platforms. Video and Audio Translation customer Handling Other Admin tasks With more than 10 years of work experience, I have achieved a great level of versatility in terms of adapting to work demands, work load and varying schedules. I have become a very well adjusted person and have developed excellent skills in various aspects, including but not limited to people, team and workforce management. I am a great team player. I am reliable, honest, can work with very minimal to no supervision and can follow instructions to the letter. I am an experienced Virtual Assistant, Web Researcher and Copywriter, a dedicated Customer Support Engineer and an engaging Customer Relations Officer. I can efficiently balance my time, which enables me to carry out my tasks in a highly organized manner. I am fluent in verbal and written English, impressively computer savvy with impeccable taste for current and emerging technologies, superb typing skills with a speed of 53 wpm and an accuracy of 100%. I am confident that my expertise, professionalism, experience, and enthusiasm, which have proven to be very beneficial to my past employers, will positively impact any organization. My extensive knowledge and comprehensive experience in operations and service delivery settings will allow me to become highly productive in a new position or job within a very short time.

    $5.56 /hr
    836 hours
    4.90
  3. Saad Ahmed

    Saad Ahmed

    Web Developer - WordPress, Joomla, HTML, CSS

    Pakistan - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    With the experience of more then 4 years, I have developed important skills for web designing and developing importantly in Wordpress, Joomla, various e-commerce CMS, HTML, CSSand Photoshop, After Effect and Swish. I have done many website projects for private companies. Other then development and designing, I have done sound engineering work just for learning and did that right. Sound work include creating IVR's. Also have worked in SWISH 4 and Created GUI of ITALK iphone app with professional developers in 2010. Currently I am working as a team lead for Adwords and SEO for online marketing for a private company. Its been about 2 years now and have a pretty good skills set in marketing too.

    $8.89 /hr
    38 hours
    5.00
  4. Itech Space

    Itech Space

    Complete Sugar CRM Solution

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 4

    - iTech Space is newly established company in India which is providing full SugarCRM Solution with 100% Customer satisfaction. - iTech Space is located in india and we provide full range of services from implementation, consultancy and software/extension development on SugarCRM, SuiteCRM and Wordpress. We are specialized in CRM solutions. - We have a team of Software Developer who can provide you all the support for your project. - We have developers who are expert in PHP, OOPs, XML, MySQL, HTML 5, JavaScript, Ext JS4 and a number of other programming languages. - Our team is very competent and skilled in web application development. We have 5+ years of experience in SugarCRM customizations, new module development, data migration and integration with third party software’s and services. - iTech Space specializes in SugarCRM, SuiteCRM, Wordpress development and customization including Integration, Custom Module building and Products.

    $16.67 /hr
    284 hours
    4.95
  5. Diana C.

    Diana C.

    Sales,CSR,TSR,Appointment Setting,Virtual Assistant!

    Philippines - Last active: 8 days ago - Tests: 7

    I've worked for different call centers based in the Philippines, all of them made big in the industry and I'm proud that I've been part of them. I handled Verizon Superpages for 5 years, being a sales rep you need to be persistent and very good in handling customer's objections, create a needs for them to advertise online weather its a small or big business. I also worked as a customer and billing representative for UHG (United Health Group). My duties were to discussed accurate information to Professionals and Medical Practitioners about the coverage of their patience's health insurance, but after the recession I decided to change course from CSR to technical support. Being a technical support specialist for Telenav US I need to be accurate and attentive, because its a GPS navigation application to mobile phones that directs the person to their desire destination. Also Talk Talk UK for broadband,phone and TV, I provide step by step trouble-shooting over the phone or email. If all else fail I get in touch with network engineers. Over 9 years of experience! I always deliver and exceeds expectations! I'm really up to these challenges.

    $10.00 /hr
    46 hours
    5.00
  6. Melody G.

    Melody G.

    Data Entry and Web Research Specialist/ Web Developer & Designer

    Philippines - Last active: 4 hours ago - Tests: 4 - Portfolio: 3

    Hello, am looking to obtain my knowledge about databases, admin support,data entry and web research in a conglomerate which offers a professional working environment and enables me to raise and develop my skills while taking on the corporation's goals and a challenging career with a progressive constitution that provides also an opportunity to capitalize my Technical skills & abilities in IT areas.

    $4.00 /hr
    668 hours
    4.70
  7. Grace Ancheta

    Grace Ancheta

    CSR/Phone support/Email/chat/appointment setter/DAta Entry/Team Lead

    Philippines - Last active: 4 hours ago - Tests: 7

    Started my call center job on 2006 as Spanish Sales Representative. On 2008, I got the opportunity to try different skill which is Customer service Representative and supported different services until 2010. My main objective is to be efficient and effective as a Customer Service Representative, where my 4 years of progressive experience in the industry can add value to a customer centric- team.

    $5.00 /hr
    5,755 hours
    5.00
  8. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 4 hours ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,536 hours
    4.93
  9. rio absalon

    rio absalon

    Dell Certified system expert/Call Center Agent 4 years/tech support Le

    Philippines - Last active: 4 hours ago - Tests: 5

    I have been a Customer Care /Technical Support Representative, particularly in the BPO industry, for the past 4 years and have been exposed to a variety of situations and careers that have molded my character and integrity. It is with these experiences that I would like to offer my services to the best buyers in oDesk and offer my expertise

    $5.56 /hr
    5,746 hours
    4.99
  10. Venus Mirafuentes

    Venus Mirafuentes

    Professional Email and Chat Support / Content Writer

    Philippines - Last active: 4 hours ago - Tests: 7

    I work as a Professional Technical Support for a Microsoft Account. And with the nature of my job, I am experienced in handling and resolving technical issues real time. I am capable of finishing tasks even under pressure and with time-limit. I am trained in preparing detailed and timely reports. I have satisfactory knowledge in applications like MS Excel, MS Word and MS Powerpoint. My typing skill is above-average which makes me very fitting in my job as a chat support. I also had an experience in ESL Teaching for a year with Korean students. I am proficient in speaking and writing English language.

    $6.00 /hr
    950 hours
    5.00