Technical Support Representatives

Clear all filters

Quadidra Williams

Quadidra Williams

Technical Support and Customer Service

United States

I am a technical professional with over nineteen years’ experience; I know that my technical experience has been an asset for anyone I have had the pleasure of working with. I’ve built my career in a variety of roles which helped me to hone my technology expertise as well as my people skills. I have worked in management, customer service, programming and technical support. I am used to working in demanding environments and exceeding expectations. I hold degrees in programming, education, and IT Management with the highest level being a Master’s Degree. Most importantly, I love a challenge and I am easy to work with.

$15.00 /hr
0 hours

oshain williams

oshain williams

Experienced Technical Support/Customer Service

Jamaica - Tests: 2

I have certificate in Customer Service as well as in Network Pro. I also have a pending Associate degree in Information Technology. I have experience in the field of Technical Support I put the customers first and aim to supply their requests fast and efficient to the utmost best. I am a full-time freelancer and can work U.S. business hours.

$6.00 /hr
0 hours

Ronne James Casalmer

Ronne James Casalmer

Technical Support Specialist/Customer Service

Philippines - Tests: 1

Almost 5 years working at BPO industry. I am able to work under pressure, always open for opportunities, open minded and always getting my job done on time. Within 5 years of working in a BPO Industry, I learned how to manage my time, handle stress, understand the different cultures of our clients. I was able to handle my own team and get a lot of commendation from our clients. Always maintaining my performance rate at high level.

$3.50 /hr
0 hours

Anna Rabe

Anna Rabe

Customer Service / Technical Support Representative

Philippines

I have been working in the call center industry for more than 6 years. I worked for huge companies in the US. Answered and resolved customers' concerns regarding their cable, telephone, internet, game console and even auto parts. Also, I worked for a travel website and handled payments and travelers' concerns. I was even a directory assistance representative for US. I love communicating and interacting with people because I get to learn new things.

$4.00 /hr
0 hours

john mark vasquez

john mark vasquez

customer service / technical support professional

Philippines - Tests: 1

I am a ambitious, self-made, work alcoholic but down to earth person. I like to balance professional & family life. Professional life gives you exposure, confidence & sense of achievement. I believe the fulfillment one gets from one’s work is very important for wellbeing.... - I work hard to achieved my goals and because of my dedication I was able to promote self confidence toward my work .I started as a cleaner and months after I was promoted and assigned as house keeping coordinator ,well for me it's an achievement because I never had like for years degree so I was so proud of my self that I was able to achievement and add another story in my life but after a year the company decided to stop the operation so I was forced to look for another job . I applied as waiter at fast food restaurant and luckily I got hired then 2 years later my contract has to end so I tried call center known as BPO then I got the job as a customer service associate for 5 months and account was based in Canada so basically we were dealing with Canadians then after 5 months I need to move again I applied as technical support associate and I handled AT&T high speed internet account for 10 months then after that I moved to one of the biggest and standard BPO in the Philippines and again I got hired so it's a dream come true that my wish was granted and I was assigned a level 3 technical support supervisor for business and consumer and account was VERIZON HSI DSL

$3.00 /hr
0 hours

Mario Consorte

Mario Consorte

IT Technical Support / IT Technician

Italy - Tests: 1

During my eight years experience in IT, I have acquired demonstrated ability in all aspects of troubleshooting, installations and configuration for a variety of desktops, laptops, hardware, and software and also customer care. I’m highly skilled in delivering very complex technical information. In addition, I am task oriented, get pleasure from accepting challenges, and persistently keep pace with the most recent advancements in the IT field. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide best support to your IT Department, I can be your right choice. I am positive it would be equally beneficial to meet and talk about the goals of your organization and how my technological and computer abilities can assist you attaining those goals.

$15.00 /hr
0 hours

Philip James Gali

Philip James Gali

Customer Service / Technical Support Representative

Philippines

Expert in doing remote computer repair to perform diagnostic and repair applications to the customer computer, run scans, install antivirus programs. Able to provide general understanding of OS and application operations related to company offered services. Experienced in assisting customer to a range of services on technology products such as mobile phones, computers and software products. Expert in providing user-friendly assistance for individuals having technical problems. Computer literate: technically proficient in Microsoft Word and Power Point Presentation, Microsoft Excel, Microsoft Paint and Photo Impression. Possess good interpersonal and communication skills. Able to make research studies and research proposals.

$5.56 /hr
0 hours

James Michael Penaranda

James Michael Penaranda

Hardworking Process/Technical Support Professional

Philippines - Tests: 5

Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier 2 technical support role. Work well independently, or in a team and as part of ITIL’s problem management, responsible for conducting extensive logs analysis, replication of escalated issues in order to find the root cause, suggest workarounds, solutions to restore normalcy of business operation.

$3.89 /hr
0 hours

Francisco Apollo Jr M.

Francisco Apollo Jr M.

Remote IT-computer, technical-support

Philippines - Tests: 5

I have 2 years experience as a Tier 1 Technical Support Specialist. Responded to incoming technical support calls. I am seeking a position where I can utilize my knowledge and experience in administrative support and customer service.Proficient in a number of computer applications and experienced at multi-tasking in a demanding work environment. Comfortable with fixing windows x p , 7 and basic troubleshooting of 8.1. Can troubleshoot iphone, mac OS. I worked as a technical support and also senior technical to manage server. Some software that i been using teamviewer, supremo, ammyy, online games, timedoctor, microsfoft office, autocad, photoshop and some webmail application like gmail, google drive, redbooth and vicidial. My main duties from previous work are : Data Management Affiliate Reporting and Stats Customer Technical Support Customer Sales Support

$4.00 /hr
0 hours

Michael Y.

Michael Y.

Data Entry / Technical-Sales Support

Philippines - Tests: 5 - Portfolio: 3

I worked as a TECHNICAL/SALES SUPPORT REPRESENTATIVE from April 2008-May2013. Whose job is to TROUBLESHOOT both software and hardware issues using our CRM/WEB BASED TOOL and different MS OFFICE application; to DOCUMENT every case we handle in a REAL TIME manner; to make all clients HAPPY, SATISFIED, AT EASE every end of a call and not just to resolve their issues OVER THE PHONE. We are also required to make a contextual offer everytime we resolve customer's concern. Being in the BPO for 5years, its EASY for me to ASSIST BUYERS here at oDesk in ADMIN SUPPORT field.

$5.00 /hr
172 hours