Technical Support Representatives

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  1. Imame Nabil Kadimi

    Imame Nabil Kadimi

    WordPress & Drupal Superstar

    Morocco - Tests: 9 - Portfolio: 11

    Hey, thanks for checking my profile, one thing you can be sure of is that you found your WordPress/Drupal guy. In fact, I found a new love in web development with WordPress and Drupal. I face every new piece of code as a fresh new beginning, a chance to do it even better, my intensive WordPress/Drupal experience comes from 10 years of practice, training, failures and successes. I'm also a Linux power user, trust me, that helps, and I'm a JavaScript guy, a little search on Google will prove that https://www.google.com/search?q=Nabil+Kadimi.

    $38.89 /hr
    814 hours
    5.00
  2. Irini Hanna

    Irini Hanna

    customer service

    Egypt - Tests: 6

    Personal information: • Name: Irini Raouf Hanna Morkos • Nationality: Egyptian • Marital Status: Married • Date of birth: 18-11-1987 • Place of birth: Alexandria, Egypt. Education: • 2009: Graduated at The Faculty of Economics & Political Science Section: French Major specialization: Political Science Minor specialization: Economics General grade: Good Graduation project: A research titled: “The interaction between political alternation & the political culture” Graduation project’s grade: Very good • 2005 : Graduated from Notre Dame de Sion school with a percentage of 98%, literature section. • 2003: Obtained DELF certificate in French language. Experience: • From 10/10 2010 to present: Working as a support group agent at Sutherland Global Services, Bell Canada Program. (worked in the same position for Sutherland Global Services in India) • From 21/6/2010 to 11/10/2010: Working as a technical support agent at Sutherland Global Services, Bell Canada program. • From 1/9/2009 to 30/11/2009: in training at The National Bank of Abu Dhabi, Salah Salem’s branch in Alexandria. (cash officer). Languages: • Arabic: native • English: fluent • French: fluent Other Skills: • A great experience in researches & statistics domains • Talented in communication skills Computer skills: • Excellent in Internet, SPSS & all office programs. Job objective: Seeking a position in a reputable organization that provides a pleasant, motivated team work environment and rewards hard work and insightful contributions.

    $10.00 /hr
    282 hours
    4.99
  3. Diana C.

    Diana C.

    Sales,CSR,TSR,Appointment Setting,Virtual Assistant!

    Philippines - Tests: 7

    I'm flexible in terms of work hours and need less supervision. Had established a great work etiquette from 11 years of experience working in various companies based in the Philippines. Gained a good relationship with previous clients I've worked with as an appointment setter and virtual assistant. I'm straight forward, open and love to share ideas, I'm not just working but I'm giving my heart in everything I do. I consider myself not the best but a good one, on that way I still have a room for growth and improvements.

    $10.00 /hr
    46 hours
    5.00
  4. Bryan Bonifacio

    Bryan Bonifacio

    Data Entry, Wordpress, Social Media, Research , Admin. Assistant

    Philippines - Tests: 4 - Portfolio: 10

    To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. To obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience,that will allow me to grow personally and professionally. Over the year, I have experienced the following tasks: Article submission, Writer, Blogger, Personal Assistant, Data Entry specialist, Basic photoshop and Social media account manager and poster. I always have a good relationship to my clients, I provide extra effort to please my clients.

    $6.67 /hr
    1,013 hours
    4.38
  5. Mielton Gregor Elsisura

    Mielton Gregor Elsisura

    Medical/General Transcriptionist

    Philippines - Tests: 5

    I am in the transcription business for 3 years and a nurse by profession. Currently, I worked as a direct-delivery transcriptionist in one of the top medical transcription companies and globally competitive in terms of quality of work. Former accounts that I have worked with are hospitals from the U.S., which I can guarantee a 95-100% accuracy. Quality of work is my foremost priority. I am also knowledgeable in web research and basic computer skills both software and hardware. I wanted to venture as a part-time freelancer for more opportunities, and as well as to help potential clients who are in need of my service at a very friendly rate.

    $5.00 /hr
    41 hours
    5.00
  6. Aimee R.

    Aimee R.

    Rockstar VA and Customer Support

    Philippines - Tests: 9 - Portfolio: 3

    With my unparalleled knowledge and skills and my 7 years of extensive experience in the field of high-level administrative, technical support & customer service and social media marketing, I guarantee top-notch work of the utmost quality to my employers. Highly adept in MAC, Windows Applications and Web-based software such as iWork, MS Office, Basecamp, Google Apps for work, Xero, Salesforce, Zendesk and Wordpress. Knowledgeable in image, logo and presentation designs with the use of image editing software such as Adobe Photoshop, and CANVA. Experience in social media management particularly Facebook, Twitter, Pinterest, Linkedin, Klout, and Hootsuite.

    $9.00 /hr
    13,388 hours
    4.97
  7. Hazel Lapar

    Hazel Lapar

    Professional Virtual Assistant

    Philippines - Tests: 1 - Portfolio: 1

    To obtain a position in which my computer skills, analytical thinking, innovative expertise, researching techniques, organizational, administrative abilities and internet marketing prowess can be fully utilized. I am the type of person who always wants to get things done with highest quality as possible. I work extremely hard and diligently. I have a great eye for detail and am a problem solver at heart. I have excellent customer service skills and people skills as well. I am diplomatic and level-headed. I have many skills that allow me to perform a wide range of duties, and am always finding new things to add to this. I am extremely honest and do not bill for hours I do not work. My mission is to provide prompt, accurate professional service to individuals seeking a well qualified expert personnel.

    $5.20 /hr
    6,645 hours
    4.13
  8. Marjorie Fusillero

    Marjorie Fusillero

    Travel Specialist / Customer Service Agent / Data Entry/ Virtual Asst.

    Philippines - Tests: 2

    I worked with Expedia before one of the largest travel reservation companies. Providing customer service, taking calls, email and chat support from all over the world. BPO industry has been my passion and with regard to my skills in handing client's concern I dealt with different types of issues everyday and resolved them. SKILLS: I have excellent oral and written skills in English. I used to be a writer in one of our school paper way back in college. I used to write articles and features. I am internet and computer savvy. I am willing to be trained, with a very good moral character. I can type 55 words per minute with 98% accuracy. I have knowledge in Microsoft Word and Excel. In getting the work done, I always make sure that I don't lack something from the job I started to work with, if it needs to be done right away it has to be done perfectly.

    $4.00 /hr
    2,786 hours
    4.47
  9. Debie D.

    Debie D.

    Live Chat, Email and Ticket Support Representative

    Philippines - Tests: 6

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for more than 5 years including chat support, email response handling, ticket support and as phone representative. I have experience using Zendesk, LiveChat, Olark, WHMCS and Avaya softphone. Throughout my career in customer service, I handled order taking, shipping/status inquiries, cancel and refund requests, retention, website navigation and other related customer needs. I am knowledgeable in MS Office tools (Word, Excel, PowerPoint). I also used Google Docs and Spreadsheets in documenting and filing data. I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I am willing to enhance and to learn new skills in the process while growing in this chosen field. I will serve full dedication and give best results to my clients.

    $4.44 /hr
    3,276 hours
    4.73
  10. Dania E.

    Dania E.

    Customer Service Specialist

    Saint Lucia - Tests: 10

    I will bring to your company nine years of experience having held various positions - Customer Service Teller, Automatic Teller Machine Custodian, Debit Card Representative, Merchant Services Representative, Credit Card Representative, Clerical Assistant, Customer Service Representative for Pet Recovery Company, Email Customer Satisfaction Specialist, Outlook Mobile App Customer Support Team Lead, and currently an Admissions Counselor for a Medical Academy. These positions have helped me gained knowledge and experience in the customer service, technical and administrative environment. I posses great communication and interpersonal skills which keeps improving from my daily interaction with my peers and customers. I also possess excellent organizational skills as my roles required that I do a lot of multitasking which helped me meet my daily and monthly deadlines. I have worked with the Xero, Shopify, Salesforce, Uservoice, Helpshift and Zendesk platforms. I am experienced in Email Support, Help Desk Support and Inbound and Outbound calling.

    Groups: Pro Customer Service

    $16.67 /hr
    1,865 hours
    4.36