Technical Support Engineer
If you are looking for a Tech and Customer Support Champ, I AM THE ONE that you are looking for.
YES, I am newbie in Upwork but not in my expertise.
My vast experience in the field of Information Technology and flexibility puts me in a position to have a variety of positions that I would fit in. I had worked with various reputable organizations in the I.T. field the latest is with Intel Technology Philippines and Siemens Inc. Not to mention a workaholic. I’ve been in the call center industry since 2005 up to now as a Level 2 Technical Support Engineer.
I have worked / assigned at Intel as Systems Engineer and worked on automation and paperless projects for manufacturing in line with the company’s concept of E-Commerce / E-Manufacturing. I was also assigned at Intel Penang to work with counterparts on automation projects.
Below is the overview of my Skills and Expertise:
• Intel Technology Philippines Startup Team – 2 Awards
• Worked as Network and Telephone start-up team.
• Cable pulling for both network and telephone.
• Cable termination both UTP and Fiber Optics.
• Rack set-up for Cisco Routers, Hubs and Switches.
• Physical Connection for BCR to SCR’s.
• Configuration of Routers, Hubs and Switches.
• Setup of servers and connection to Network.
• Technical Support Engineer
• Systems Engineer
NCR S26, HP LH Pro, HP LS/2, IBM Laptop and Desktop, Dell, Toshiba Laptop, HP Laserjets, HP Jetdirect, Compaq, CISCO Routers, Hubs and Switches
Windows 8.1, Windows 7,Windows Vista, NTW3.51, NTW4, NT Servers, Exchange 5.0, TCP/IP,Lotus ccMail, MS Outlook 8.02, MS Office, DNS, Ontime, ARCserve 6.0, LAN Desk, CITRIX Mainframe, QUOTA Server 4.0, VAX, Frontpage, Visual Basic, IIS, SQL, ASP, Remedy, PcAnywhere, Anti-Viruses and other Intel and DELL Corporate Softwares, MAC OSx, and other commercial security softwares
I hope that my line of qualifications and experiences will merit your kind consideration in your esteemed company and will be glad to receive an early reply in this regard.
I look forward to furthering my career in Upwork and I hope to work with you soon!