Technical Support Representatives

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  1. Jesse Ratterree

    Jesse Ratterree

    Composer / MVC5 / PHP Symfony / SQL / AWS / .NET / NoSQL / C#

    United States - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I'm a composer and sound engineer with over 15 years experience playing in live bands and producing music for various projects. I have produced over 70 professional songs in 2014 alone. Just take a look at my feedback and you’ll quickly see why I’m one of the top 1% contractors on oDesk. I'm currently the 'go-to' audio guy for several developers who make iOS/Android games. I am one of the most affordable composers you will find. 

I'm also a full time freelancer. That means I'm not doing this on the side so you'll get the quickest turnaround imaginable. Published Games:

 Playground Wars – Glowdot Productions (music) iOS: https://itunes.apple.com/us/app/id658021920?mt=8 Android: https://play.google.com/store/apps/details?id=com.glowdot.PlaygroundWars Cognitile from Express Media (SFX / music / voice / levels)

iOS: 
https://itunes.apple.com/ie/app/cognitile/id583279641?mt=8&ign-mpt=uo=2 Android: https://play.google.com/store/apps/details?id=com.expressmedia.cognitile

 AquaDude from Vortex Gaming (SFX and Music) 
https://play.google.com/store/apps/details?id=com.vortexgaming.aquadude
https://itunes.apple.com/app/aquadude/id542501084


 RoboHero from BravadoWaffle (music/sfx)
 http://itunes.apple.com/us/app/robohero/id494449491?mt=8 (free download) 

WOMBI Detetcive from Wombi (music/sfx/voice talent)
Trailer: http://www.youtube.com/watch?v=PB3V48PkKSs&feature=plcp
 https://itunes.apple.com/app/id555605455

 https://play.google.com/store/apps/details?id=com.wombi.wombidetective World 1-1 from Headlights games (Music)
https://itunes.apple.com/US/app/id605385905?mt=8&ign-mpt=uo%3D4


 Melon Dash (unity/web game) (sfx)
http://www.melondash.net/Alpha/WebPlayer.html


 Fealty from Asmadi Studios (music only)
http://itunes.apple.com/us/app/fealty/id475252758?mt=8

 Swipa Dollar from Memfry Games (music/sfx)
https://itunes.apple.com/us/app/swipadollar/id555098379?mt=8


 Taking Shape from Darshin Studios (music/sfx)
http://itunes.apple.com/app/id540034505

 Diamond Gems from Balloon Island (music/sfx)
https://play.google.com/store/apps/details?id=com.balloonisland.diamondgems

 Fish It from Apptoyz (music) 
http://itunes.apple.com/us/app/apptoyz-fish-it/id543548989?mt=8

 Quiz App from Apptoyz (music/sfx)
http://itunes.apple.com/us/app/apptoyz-appquiz/id543869288?mt=8


 RhythmFourBeat from FourBeat (music/sfx)
http://camp-fire.jp/updates/view/1343

 SFX/Music Example: https://www.youtube.com/watch?v=XY2v154qVV8&feature=player_embedded




    $33.33 /hr
    2,967 hours
    5.00
  2. Muhammad Asif

    Muhammad Asif

    Wordpress | Wishlist Members Expert | DAP Expert | OP.2.0 Expert.

    Pakistan - Last active: 2 days ago - Tests: 4 - Portfolio: 16

    I am expert in building websites using: Wordpress, Php, MySql, HTML/CSS, Technical Customer Support Management, Joomla, Woo Commerce, Wishlist members, Digital Access Pass (DAP), Optimize Press 1.0 and 2.0, Genesis Framework, Woo Framework.. Cloning and migration. Integration of 1shoppingcart, Premium Web Cart, 2co, Paypal Clickbank. Customization of: Aweber, MailChimp, GetResponse, IContact Form and setting up. I am a quality communicator and deliver project in time so far throughout the Odesk history. I have earned certificate for Woo Commerce sites setup and Creation and Managing Responsive templates.

    Groups: Bluehost Developers and Designers

    $56.00 /hr
    4,603 hours
    4.99
  3. Jeric T.

    Jeric T.

    Creative Director, Producer, Web Hero

    Singapore - Last active: 1 month ago - Tests: 2 - Portfolio: 7

    15 years of experience in web development, UI/UX, web marketing strategist. 8 years of experience with MySQL, PHP, CSS, HTML and Javascript. 9 years of experience in music making. 8 music awards. Very good experience with Codeigniter and Wordpress. I'm a producer, web hero, entrepreneur who loves to create new things. With a few music awards under my name, I believe in the concept of fun, ease of learning, and the balance of complicated & easy ideas. All my creative work rely on these - especially when it comes to interfaces and experience for users & customers. I code, consult, write & sing. I believe that anything worth doing, is worth over-doing. I released my debut album in Taiwan, 2010. (See: http://fb.me/jericbook) I consulted for http://Garena.com for their online shop, helped design http://Shownearby.com, and built Zion / http://DotaPod.com from scratch, a gaming platform for gamers, with 190,000 members. Fluent in English & Chinese~ 真的。 I am currently Creative Director and Producer at CLE Media Productions, Singapore/Taiwan, and I run my own Web/Audio/Video Production Studio. I look forward to working with you.

    $48.00 /hr
    40 hours
    5.00
  4. Mcristina A.

    Mcristina A.

    Project Manager

    Philippines - Last active: 1 day ago - Tests: 17

    My consulting maxim is to be known for my integrity at work and to overwhelm my clients and teammates with it. As an Offshore Project Manager for over 6 years now, I am driven by a long-term perspective extending beyond the limits of my current projects. From conception, I make sure that I'm able to identify at a deep personal level with my client's project goals. With this mindset, I possess a new level of personal drive to succeed because the goals are the right ones to pursue. During project execution, I aim to invest in making a significant effort to build trust within my team and across the full range of stakeholders through my work ethics and technical adeptness combined. And on the final phase, my criteria for a successful project will always be to ensure that the "value of the project" was delivered. This is definitely far more important than just delivering a project to its sponsors.

    $35.00 /hr
    6,320 hours
    4.93
  5. Nallamala V.

    Nallamala V.

    Docker / AWS/ GCE/ Azure/ Linux/ LAMP / DevOps/ PostgreSQL/ Ansible

    India - Last active: 8 hours ago - Tests: 4 - Portfolio: 1

    Docker & AWS & Azure & Google Compute Engine & Cloud and System administration & Production Support & Migrations & Cost Optimization & Security hardening & Performance Tuning & High availability & 24/7 detailed Monitoring & Automation & Continuous Integration & Chef & Ansible & Jenkins & LAMP & Shell Scripting EXCLUSIVE SERVICES: Docker, Ansible, Cloudformation CLOUD ASSESSMENT AND STRATGEY: Rapidly evaluate, define opportunities & the roadmap to move your IT to the Cloud. Create the optimal platform for building Systems of Engagement. I will help you develop your cloud strategy to ensure seamless and effortless migration of applications, platforms and infrastructure. DESIGN & IMPLEMENTATION Create high available and scalable architecture keeping the infrastructure and maintenance at cost at minimum. DATA CENTERS TO CLOUD MIGRATIONS (LIFT n SHIFT): Pre-migration readiness assessment. Services to seamlessly migrate your infrastructure to the cloud without any business downtime along with processes for security, backup and DR CLOUD AUTOMATION AND OPTIMIZATIONS Run your infrastructure with high efficiency by optimising and automating cloud deployments. Cost and Performance optimization. DEVOPS SERVICES Make use of industry best practices to automate the infrastructure provisioning, scaling , backup, monitoring, patch updates, code deployments TECHNOLOGY EXPERTISE: Public Clouds: AWS, Azure, Google Compute Engine Stack Migrations and Deployments: LAMP/LEMP( Wordpress, Drupal, Magento, Joomla etc), Java, RoR, .Net, Python(Django), Node.js OS Administration: Linux, Windows, Mac Web/App Servers Administration: Apache, Nginx, HAProxy, Tomcat, JBoss, IIS, Puma, Rails, Database Administration: MySQL, Postgres, SQL, Mongo, Cassandra Cache Mangament: CDN, Redis, Memcached, Varnish Automation Tools: Chef, Ansible, Jenkins, Docker Monitoring Tools: Nagios, Zabbix, NewRelic, Data Dog, Opsview Security: OpenVPN, Nessus, OSSEC Experience: Migrated 300+ Applications to AWS, Azure and GCE. Managed 10000+ VM instances in cloud. Migrated and Managed high popular applications to cloud. Designed highly scalable , available and secured architectures for popular e-commerce and Enterprise applications. Migrated and managed HIPAA complaint applications.

    $49.00 /hr
    2,644 hours
    4.82
  6. Ivan Ershov

    Ivan Ershov

    Cloud Architect/Engineer/Devops / Linux Admin

    Russia - Last active: 1 day ago - Tests: 11 - Portfolio: 2

    Over the last 10 years, I have been working as technical support engineer/team leader/infrastructure architect for the different companies with on-premise/cloud hosting. My competency lies in planning, development, deployment and setup of the environments from scratch, troubleshooting/support/improvement of existing production systems based on Linux/Unix with the focus on automation and high availability. Have a lot of experience in automation/monitoring/backup of different distributed environments with LAMP stack and other applications, different clustering, scalability and high-availability techniques. Operating systems: Debian/Ubuntu, Redhat(Fedora, RHEL, Centos), Suse, AmazonLinux Level of skill with Unix/Linux: RHCE MailServers: qmail, postfix, sendmail etc Databases: Postgresql, Oracle, Mysql, noSQL databases (Mongodb, Cassandra, Couchbase, Redis etc) Clustering: RHCS, terracotta, heartbeat, pacemaker, distributed balanced setups Programming, scripting languages: Bash, PL/SQL, Ruby Clouds: AWS/Tata/RackSpace/CloudStack/Openstack/Azure Automation: Chef/Puppet, RightScale, AWS Opsworks,CloudFormation etc Continuous integration/deployment: Docker, Atlassian tools, Jenkins, SVN/Git, Codebase etc. Loadbalancers/proxies: Clouds LBs, Haproxy, mod_jk, Squid, Apache, Nginx Application servers: tomcat, jetty, jboss, Apache, Nginx, different PHP-based servers Monitoring: Nagios, Zabbix, Newrelic, OMD etc English: fluent Availability: up to 30hrs/week

    $38.89 /hr
    1,695 hours
    4.96
  7. Ronald T.

    Ronald T.

    Pro Web Designer, Website Development, Webflow, WordPress, Joomla, SEO

    United States - Last active: 2 days ago - Tests: 13 - Portfolio: 12

    I possess a very diverse background and a proven track record of success. I am a personable, reliable, highly skilled individual with decades of experience in information technology, quality assurance, sales, marketing, and customer service. My services include, but are not limited to: ✓ Web Design and Website Development (HTML, PHP, Webflow, WordPress, and Joomla). ✓ WHMCS Development and Management (WordPress, Joomla, or PHP based). ✓ eCommerce - WooCommerce, VirtueMart, Ecwid, X-Cart, and more! ✓ Search Engine Optimization - SEO Campaigns (Web CEO Pro). ✓ Search Engine Marketing - SEM Campaigns (Google AdWords and PPC). ✓ Keyword Research and Analysis (Market Samurai and Web CEO Pro). ✓ Website SEO Site Audits (Web CEO Pro Desktop Edition). ✓ Website Content Inventory and Analysis (Proprietary Methods). ✓ Marketo, Infusionsoft, OntraPort, and Eloqua Administration and Management. ✓ Google Analytics, Webmaster Tools, AdWords, AdSense, and more! Ron aka LanWanMan, Upwork Freelancer since 2009 — Upwork Client 100% Recommended — Upwork 5.0 Rating — 2,900 Plus Hours — Upwork "Top Rated" — Upwork Money Back Guarantee Program Guaranteed Freelancer (Client / Job Dependent). Several repeat clients. Please take a moment to review my work history, feedback, and ratings below. For you convenience, my resume is attached to the portfolio section of my freelancer profile here on oDesk. Pay rates are negotiable dependent upon contract duration, complexity, and estimated total earnings. Your Success is My Success! Cheers! Ron aka LANWANMAN, Ocala, Florida USA TECHNOLOGIES AND APPLICATIONS (Partial List): WordPress, Joomla, RocketTheme and Gantry Framework, StudioPress and Genesis Framework, Webflow, WooCommerce, VirtueMart, Ecwid, X-Cart, WHMCS, PHP, MySQL, HTML5, CSS3, WHM, cPanel, Google Analytics, Google Webmaster Tools, Google AdSense, Google AdWords, PPC, SEO, SEM, Infusionsoft, OntraPort aka Office Autopilot, Marketo, Eloqua, MailChimp, AWeber, Zopim, Kayako Resolve…. RESOURCES: Internet Access -- With regard to Internet access, I have high-speed (10Mbps DSL) Internet service. In the event of complete in-house failure, I toss my high-end ASUS laptop in the car and head up to the community library where there is free high-speed Internet access. Software Resources -- Regarding software resources, I use my own licensed applications software consisting of, but not limited to: Microsoft Office 365 (Microsoft Online Services), Microsoft Office Pro 2010 and 2013, Microsoft Visio 2010 Premium, Microsoft SharePoint Designer, Adobe Creative Suite (CS3) Web Premium, Adobe Dreamweaver CS6, Adobe Acrobat X, Web CEO Professional (Unleashed) Edition SEO software, Market Samurai, The Best Spinner, and a "fleet" of other software that I have amassed over the years. Hardware Resources -- Regarding hardware and in-house networking resources, my primary computer is a high-performance ASUS laptop (G75VW-BBK5) with Microsoft Windows 7 Ultimate; loaded, well maintained and optimized for the types of work that I perform. In addition, I deploy a Dell Precision 690 Workstation with Microsoft Vista Ultimate and a Dell Optiplex 620 with Microsoft Windows XP Pro. Those additional computers typically serve as backup or are used for long running semi-automated and fully automated jobs. The entire network including the three computers are protected by the latest version of Norton Internet Security. I am a Microsoft Partner Program member with current emphasis as a Microsoft Certified Partner Network Sales and Services Advisor for Microsoft Online Services (Office 365). In addition, I am an Adobe Authorized Reseller, ENOM reseller, and WebHostingBuzz reseller--Ron aka LanWanMan--your one stop shop for all of your information technology needs! ► Free yourself from the technological maze. Hire LanWanMan on Upwork TODAY! ◄

    Groups: Article Samurai, AWeber...

    $38.00 /hr
    2,888 hours
    5.00
  8. David Marcus

    David Marcus

    Microsoft Certified Systems Engineer, Journalist and Transcriber

    South Africa - Last active: 14 days ago - Tests: 11 - Portfolio: 1

    Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.

    Groups: Microsoft Certified Professionals

    $44.44 /hr
    67 hours
    4.88
  9. Fernando A.

    Fernando A.

    e-learning solutions for your business

    Spain - Last active: 1 day ago - Tests: 7 - Portfolio: 6

    I'm specialist in e-learning sites based in moodle from the last 10 years. My services are: consulting, installation and configuration (VPS / AWS / Cloud), template design, corporative sites (moodle + Joomla) and commercial sites (moodle + Joomla + Hikashop), migrations and version updates, technical administration, technical support, video conference servers integration (BBB / OpenMeetings) I use Joomla, Hikashop, Kunena and other scripts to create powerful sites based in moodle.

    $38.89 /hr
    154 hours
    4.91
  10. Alexey Palamar

    Alexey Palamar

    PHP5, MySQL, JavaScript, AJAX, Yii/LiteCommerce Developer

    Ukraine - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    Core skills: PHP5, MySQL, JavaScript, AJAX. Experience in cms: Shopware, Interspire Shopping Cart, Opencart, SkaDate, X-Cart, Zen Cart, aMember. Services: Affilinet, Facebook, Icecat, Google Analytics, LiquidPixels (LiquiFire and Liquid Pixels), Skycheck, Alphashirt, Sendy, Mailchimp, Shareasale, Addshoppers, Payeer. Frameworks: LiteCommerce, Yii. Additional points: Responsibility for the completed tasks to the client. Immediate starting of the work. Full concentration on job.

    $33.33 /hr
    2,065 hours
    4.94