Technical Support Representatives

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  1. Hannah jane D.

    Hannah jane D. Agency Contractor

    Technical Support/Customer Service

    Philippines - Tests: 14

    Also worked as a Junior Support staff for a Internet Marketing company. Over 8 years as part of the BPO Industry and was exposed to different type of support. I've been with Chat, Email and Phone technical support. I was also part of the second level technicians assigned to cater escalated cases and customer advocate emails.

    Associated with: control_justify, PEPPER & MINT WORKFORCE, Outsourcing Pros

    $4.00 /hr
    77 hours
    4.24
  2. Hector Morel

    Hector Morel

    Customer Service Technical Support

    Dominican Republic - Tests: 3

    I am an experienced call center representative looking to work in an environment that will give me ample chance to use my expertise in the call center industry.I can contribute my skills and knowledge to maximize its efficiency and profits.As an enthusiastic individual with excellent self motivation skills along with the ability to focus on customer, I am confident that I can make a significant contribution to any organization.My experience as a call center representative has taught me something which I believe is the essence of every company’s work – i.e. communication and customer service. I am experienced in taking inbound calls from customers regarding products and services and can easily handle even the frustrated callers and customers. I am also proficient in providing sales pitches to potential customer and understand just when I need to end a sales call. My understanding of basic technical aspects of products enables me to take both technical and non technical calls.

    $6.67 /hr
    3 hours
    4.00
  3. Elmer Ryan Claudio

    Elmer Ryan Claudio Agency Contractor

    Customer Service/Technical Support

    Philippines - Tests: 5 - Portfolio: 1

    Since 2008, I have worked for a few BPO companies based here in the Philippines who cater to callers from all over the US. Here are the positions i held: *Technical Support Specialist for Toshiba Laptops and Notebooks(US) *Directory Assistance Operator for Residential and Business Listings in the U.S. *Customer Care Provider for Horizon Blue Cross Blue Shield New Jersey *Technical Support Specialist for Telus ADSL I worked as an assistant manager for our family business, which is a beach resort. I managed 15 people (lifeguards, maintenance, cashiers, receptionists) and handled payroll. Also, I used to own a small restaurant with a total of 4 employees under me. I was also the Executive chef. I am fluent in the English language both written and verbal. I am also a problem solver. I feel challenged with problems that require analysis and complete focus. Getting the right answer faster than everyone else feels great for me! I am honest, diligent, hard-working, and a fast learner. Getting the job done is a big deal for me.

    Associated with: Seventh Step

    $4.00 /hr
    2,429 hours
    0.00
  4. Joed S.

    Joed S.

    Customer Service/Technical Support

    Philippines - Tests: 8

    My goal here is to provide potential employers quality service using the skills I've learned for years in customer service. I've been in the BPO industry for about 8 years. Years of experience in the BPO industry helped me develop and become stronger in the following skills: - Patience - Active listening - Clear Communication Skills - Drive and willingness to Learn Skills that I possess and good in it but other than customer support: - Computer Skills Proficiency in MS office (Word, Excel, PowerPoint, Access); Knowledge in FrontPageExpress, HTML and Flash. Basics in C++ computer language, Adobe Photo Editor and AutoCAD. - Internetworking Skills Trained in CISCO Networking CCNA (ICND1&ICND2) - Teamwork & Collaboration Skills - Strong analytical skills

    $3.33 /hr
    150 hours
    2.93
  5. Angielyn Rose Baldoza

    Angielyn Rose Baldoza

    Technical Support / Customer Service Support

    Philippines - Tests: 6

    - Highly motivated and results-driven with 3 years experience as a Technical Support Representative, 1 year experience as a Customer Service Representative and 8 months experience as a Supervisor. - Skilled in numerous computer software programs including Word, Excel and PowerPoint. - Excellent verbal and written communications skills; Able to work independently. - Creative problem solver, with a keen attention to detail and quality. Independent worker with a high degree of initiative and motivation to serve client needs.

    $3.10 /hr
    165 hours
    3.00
  6. Mark Anthony Conel

    Mark Anthony Conel

    Technical Support and Customer Service

    Philippines - Tests: 4

    "Upgrading my knowledge and resources to grow as a professional is what I am pursuing on this career" Being well trained in providing excellent Customer Service and being technically skilled is something that I can be proud of. I have been working in an outsourcing company for almost 3 years now. I am very much flexible and very hard working.

    $3.00 /hr
    86 hours
    5.00
  7. John mark C.

    John mark C.

    Technical Support / Customer Service Representative

    Philippines - Tests: 10 - Portfolio: 4

    For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. For more information and samples of my work you can visit my site www.bacolodpuppies.com I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

    $7.78 /hr
    6,655 hours
    4.55
  8. Epefania Miraflor

    Epefania Miraflor

    Customer Service Representative / Technical Support

    Philippines - Tests: 6

    I have a total of 3 years work experience in this field and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking both outbound and inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

    $4.00 /hr
    43 hours
    4.52
  9. Veronica Sicat

    Veronica Sicat

    Technical Support and Customer Service

    Philippines - Tests: 5

    Objective: To provide 100% resolution and customer satisfaction. I have worked in different companies and have assisted different people with different needs but there is only one goal, to make customers happy at the end of each transaction.

    $3.33 /hr
    0 hours
    0.00