Technical Support Representatives

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Naomi A.

Naomi A. Agency Contractor

Freelance Website Content Writing, Site Maintenance and Zendesk

Philippines - Tests: 6 - Portfolio: 2

I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

$5.56 /hr
9,189 hours

Junno G.

Junno G. Agency Contractor

Wordpress Expert / Staffing / VA / Digital Marketer / Project Manager

Philippines - Tests: 6 - Portfolio: 11

A definite rockstar in all aspects. I aim to provide help and support in the freelance community in a productive yet enjoyable manner. I also want to share my expertise, the things I've learned, and the contagious energy I have. I would love to work with a company that shares the same ideals and visions I have. Let's get the ball rolling, shall we? Hit me up!

$22.22 /hr
1,848 hours

Christine F.

Christine F. Agency Contractor

Customer Services Representative

Philippines - Tests: 5

I've been in the industry for 6 years and I've learned that the job of a call center agent can be very hectic and pressure-filled. Shift timings are also common with most centers working 24/7. As a call center agent you must have a pleasant and friendly mannerism where you would build rapport to your clients. Should have the ability to comprehend, capture as well as interpret basic customer information, to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization. I started as an agent and after 3 months I was promoted as a Subject Matter Expert (SME). After 5 months in my position as SME, our account is in need of a Consumer Resolutions Officer(CRO). I applied for the position and fortunately got the post. I've learned to meet tight deadlines, high level of motivation, be more effective, more skilled, to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well a welcome feedback to newbies, contribute to building team spirit, aid others to succeed and a lot more. My Commitment is to provide what you need to bring the business to a higher competitive level that will help showcase your products or services to your mark.

$5.56 /hr
3,924 hours

John Maurice Serfino

John Maurice Serfino Agency Contractor

ISP product trainer

Philippines - Tests: 3

Hi my name is Maurice Serfino. I'm 28 years old, seven years BPO American and Australian experience, a cultural, communications and product trainer for a local BPO company in the Philippines. I served as a technical support representative since July 2009 - November 2011., was active 8 hours a day for documenting client trouble tickets and requests on a per call basis. I have provided new hire training, cross-skills and up-skills for cable, DSL and wireless internet. I access Microsoft Word, Excel and Powerpoint everyday for my presentations and daily reports. I have a good tech background and have great command over the English language. Before the BPO industry expanded, I worked as a telemarketer for an insurance company which lasted for about a year. I've done English hosting for art and private events since 2011 and have more than 30 shows under my belt. I deal with people from various walks of life on a daily basis as my job requires it, from talking to CEO's, managers, support groups and facility departments. I believe that interpersonal, people and social skills are highly needed to communicate effectively. I have regularly dealt with irate consumers when I was a customer service representative and I always made it my personal goal to reverse the negative outlook that they had towards the company before the end of each call. My aim is to deliver quality jobs and satisfy the client to keep a long lasting relationship which will eventually lead to the success of both parties.

$8.00 /hr
2,688 hours

Johnie R.

Johnie R. Agency Contractor

Report Specialist

Philippines - Tests: 5 - Portfolio: 2

I am currently working as appointment setter, handling voice and non-voice process. Also doing a data entry task, like research and editing client and business informations. Recently I have finished a project creating excel template for payroll use. I am a part time programmer and data entry specialist CSR 2010 - 2011 Payroll Specialist 2013 - 2014 Report Specialist 2011 - 2013 (Reports Specialist of the Year 2012) - DTR Specialist - Performance Bonus Specialist Best in Microsoft Excel

$5.56 /hr
818 hours

Jean Rose A.

Jean Rose A. Agency Contractor

Full Time Virtual Assistant/Wordpress/SMM/Project Management

Philippines - Tests: 6

I am looking for a full time and long-term home-based job such as virtual assistant/wordpress site coder/graphic artist/project management/virtual assistance/basic on and off page SEO/social media/quality assurance. I'm an Information Technology Major in Management in Information Systems graduate of MSU- Iligan Institute of Technology. Well-equipped with the basic fundamentals of IT as well as advance research and product requirements engineering. I'm highly motivated, willing to be trained, versatile and eager to learn new things. I was trained as Software Engineering-System Analyst for Financial Transaction such as Loans and as a Test Engineer (Quality Assurance for six months. I've been working online for almost 4 years now. My first job was a SEO writer. I write original articles, rewrite them and spun the articles. I also experience creating link wheel and posting articles in web 2.0 sites and other article directories. I also experienced converting articles to videos using Article-Video Robot, camtasia and Sony Vegas. I created slideshow videos using Camtasia, Sony Vegas and others. I also experienced some SEO stuff like social bookmarking, forum posting, video submission using Traffic Geyser and manual submission. I have been working as a Project Manager for my previous clients. This requires me to communicate and handle my team from other countries too and also talk to clients. I also designed business cards, flyers, banners, headers, Facebook cover photo, twitter background and YouTube background. I also experienced creating Wordpress sites using pre-designed themes, tweaking the theme and pllugin, maintaining them, on site SEO, creating google accounts, troubleshooting, creating google sites and building mobile site(wordpress). I also experienced working as sales/technical support using helpscout, zendesk and also in facebok messenger. I designed web applications using Adobe Photoshop CS3/CS4/CS5, Macromedia Fireworks, Joomla, Wordpress and Macromedia Dreamweaver. I have possessed knowledge in CSS, MySQL, HTML, PostgreSQL, Java, C++ and Object Delphi. Also, I have knowledge in Multimedia production such as video production, photo/graphics/image editing and audio editing using Audacity. A team-player, and developed school projects with a team and is always assigned on both the coding and analysis part. I have the ability to work independently with little supervision and assure you great results. Web Development: HTML, CSS, MySQL, Joomla, Bigcommerce, woocommerce and Wordpress. Multimedia: Adobe Photoshop, Audacity Audio Editor, Jing, Sony Vegas 9.0, Snagit and Camtasia Studio Tools: Windows Operating System, MS Office, Open Office, PowerDesigner Language Spoken: English, Tagalog and Cebuano. Project Management: Basecamp, Redbooth, Asana, Podio, Timecamp, Toggle and Time Doctor.

$8.00 /hr
1,161 hours

Sanjeev S.

Sanjeev S. Agency Contractor

Sanjeev Singh

India - Tests: 8 - Portfolio: 2

Hi, I have been in the field of Web-Development for more then 3 years, I have developed a range of websites using Node.js , Sails , Angular ,WordPress, CodeIgnitor , CakePHP , Yii , Magento , Ajax, jQuery , CSS. My core competence lies in the following technologies. a) Server Side : Languages : Node.js , PHP Framework Used : Sails , CakePHP , CodeIgnitor , Yii CMS Used : Magento & WordPress b) Client Site : Languages : Javascript , CSS & HTMl Framework : Angular.js , Less Library : jQuery Apart from the above saide technology , I own a good hand in SQL and I have good understanding of OOPs & MVC framework. I am always open to learn new things in the project, in fact I have worked lot from my previous projects (Less , Angular , Phonegap ). In the past , I have worked on various project with remote online team .I own a good set of communication skill , which I consider is must for successfull project. I am easily available online for communication. Thanks for your time.

$20.00 /hr
1,689 hours

Emmalice Dagdagan-Santos

Emmalice Dagdagan-Santos Agency Contractor

Complaints Management / Customer Service / Email Support / Data Entry

Philippines - Tests: 4

I previously worked as a senior case manager in an Australian ISP company for over 6 years now. The task handed over to me is mainly resolving escalated issues of customers. These involves written and oral interaction which requires efficiency and dedication. I started working as a level 1 staff and eventually got promoted which I believe is a fulfilment of my career. This has been a positive transition of my profession and this made me set more goals for myself. I consider my skills as one of the vital asset of the company. I have been working for more than a decade now with several jobs encountered and I am confident that it would contribute enough for the success of one’s business.

$5.56 /hr
1,223 hours

Rahul S.

Rahul S. Agency Contractor

Expert in Android|iOS|Phonegap|iPhone|UI Design

India - Tests: 7 - Portfolio: 10

Good times of the day and thanks for viewing my profile! Passionate, responsible and committed software engineer, with a get-it-done, on-time spirit, and more than 6+ years of experience in mobile apps. I have worked with Social Networking, Life style, Location, Chat, Health & Fitness, and Utility apps. I am ready to take up every possible challenge, and if given an opportunity, I will put in my best knowledge and efforts to turn your vision into creative, elegant and professional app. My main objective is understanding all problems of client and finding the best way to solve it. **** 24*7 Availability on Skype & all messengers for meeting and talk. **** Daily progress report & QA. **** Ready for long-term relationship. **** 100% Client satisfaction with Money back guarantee **** Committed to fulfill all your requirements. **** Best Quality Work. I am very strong at Objective C, SWIFT, Java, Phonegap, PHP, Javascript, NodeJS. I am proud of my working and I am sure that I will provide you perfect results.

$12.00 /hr
288 hours

Allyn Edquid

Allyn Edquid Agency Contractor

Sales Agent

Philippines

I am seeking a competitive and challenging environment where I can use my experience and education to serve an organization and establish a career for myself. I have good verbal and written communication skills, management and organizational skills. Motivation and the drive to learn new skills and ideas to benefit the growth of myself and those I work with.

$5.00 /hr
449 hours