Technical Support Representatives

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  1. Arlene Gallandez

    Arlene Gallandez

    Customer Service and Technical Support Representative

    United States - Tests: 3

    Over the last 4 years I have developed good customer service skills and technical support service skills. Being able to help T-mobile customers as happy and satisfied customers was a very rewarding and fulfilling job and this made T-mobile bagged 9 out of 11 J.D. Powers award for customer service. For 2 years I was able to develop skills in Quality Assurance as Verification Specialist for YAK Services, A Canadian Company. This helped me honed my skills specifically data entry for verifying sales, and sending out reports via email to campaign managers. I am seeking for opportunities that will enhance my customer service skills ((e.g chat representative, email support) and help clients to gain more success in their business. I also have excellent communication skills, I am a quick learner and only needs less supervision. I have the ability to perform effectively and efficiently in a team and individually. I am responsible and goal oriented. Flexible and always dedicated to any work.

    $5.56 /hr
    0 hours
    0.00
  2. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,936 hours
    0.00
  3. Benjie A.

    Benjie A. Agency Contractor

    Technical Support, Customer Service Rep, Phone/Live Chat/Email,

    Philippines - Tests: 10 - Portfolio: 3

    My main goal is to provide support and build the best reputation that I can. I'm here to provide the best work you can ever receive in the most time-efficient way possible. What I can do: - customer service through phone/live chat/email - telesales & appointment setting - level 1 technical support - data entry - transcription Right now, I don't have a full time job. If you hire me, it will be beneficial to the both of us. I get a job, and you get the most of your money since I don't have any other things to worry about. Contact me and I can get your job done with quality and accuracy!

    Associated with: Top of the Class Contractors Agency, Contact Center Customer Service Agency

    $3.33 /hr
    0 hours
    0.00
  4. Kaushik Pal

    Kaushik Pal

    Technical Consultant/Technical Architect/Testing Consultant

    India - Portfolio: 1

    I have over 16 years of experience in software application development, maintenance and testing. I have worked in different industry domains like printer driver, airlines, insurance, travel and transportation. I have experience in both legacy and open system. I have expertise is in Java/J2EE application area. I have worked in all the phases of software development life cycle(SDLC).My focus area is preparation of technical architecture document, high level design, low level design, problem solving, construction, integration,testing, technical writing etc. I am also having more than 8 years of experience in manual/automated testing domain. I have also worked as a QA for different software projects. I have worked with big software organizations (like IBM, Lexmark, United Airlines etc) around the world. My Technical Blog/Website: www.techalpine.com My LinkedIn Profile : https://in.linkedin.com/pub/kaushik-pal/15/369/36b

    $22.22 /hr
    2,689 hours
    0.00
  5. Muhammad aqeel A.

    Muhammad aqeel A.

    Senior Software Engineer

    United Arab Emirates - Tests: 3 - Portfolio: 7

    I am Senior Software Engineer with more than 4 years of experience in developing business applications (Project Management / ASP.Net / C#.Net / VB.Net / JQuery/JSON / Crystal Reports / Entity Framework / Ajax / Web Services / Biometrics / MS SQL Server 2005/2008/2012 / ORACLE 10G & 11G / Biometrics / Honeywell / BioStar Suprema / TBS / Access Control System / Time and Attendance System ). I believe that several of my strengths will be quite transferable, such as attention to detail and the ability to work within fast pace environment. What my resume does not reveal is my professional demeanor and appearance. In me, you will discover a reliable, detail-oriented and extremely hard-working associate.My core competency lies in complete end-end management of a new application development project, and I am seeking opportunities to build applications from the ground up for you or your business.

    $16.67 /hr
    44 hours
    0.00
  6. Al Polinar

    Al Polinar

    Virtual Assistant with Web and Mobile Development Experience

    Philippines - Tests: 4

    To gain valuable experience and creativeness in work as a part of my academic degree and job accountability is an objective that I have set in my mind. I have worked as a Junior Web Developer, Virtual Assistant and as a Article Submitter at various sites. I have gained knowledge and experience over the past years that helped me what I am now. I have knowledge over HTML, CSS, PHP, MySQL, JAVA and Mobile Development.

    $11.11 /hr
    2,999 hours
    0.00
  7. Oriol Buxarrais

    Oriol Buxarrais

    Consultant & Systems Administrator

    Spain - Tests: 2

    I'm a Systems Administrator & Consultant & Architecture in IT Services I'm currently working with different technologies such as : -Vmware vSphere (3.0, 3.5, 4, 5) -Windows Server OS (2000, 2003, 2008 R2, 2012 R2) -Linux Servers (CentOS, Debian, Ubuntu) -SQL Servers (2000, 2005, 2008) -Sharepoint Servers (2007, 2010, 2013) -McAfee Epolicy (3.6, 4, 4.5, 4.6,5) -Cisco Systems I can design you infrastucture and keep it up to date. I'm certified on MCSE, MCITP EA, MCITP DBA, MCSA/MCSE 2012, Sharepoint 2010 Administrator. If you need help, don't hesitate to contact me.

    $39.00 /hr
    24 hours
    0.00
  8. Panayotis Tsiamis

    Panayotis Tsiamis

    Senior Systems and Software Engineer

    Greece - Tests: 7 - Portfolio: 14

    Systems and Services Engineer, with 12+ years of working experience. Interested in researching, administrating, debugging, tuning and developing platforms running on UNIX like Operating Systems. Able to troubleshoot, identify and solve problems in software, network or kernel layer. Always willing to learn and experiment new technologies for creating high availliability platforms, that could described as "state of the art" or "cutting edge" technology. Specialties: • Unix Like Operating Systems Specialist (Solaris / Linux ). • TCP/IP Network technology • Very deep level of knowledge on Machines hardware and OS Kernels internals. • Troubleshoot/Tune/Debug; System Services, Operating Systems • Mail Services Expert, Qmail-Ldap Specialist. • Network: Cacti/MRTG, Nagios, Cisco Netflow • Databases: PostgreSQL / MySQL / Oracle / LDAP. • Programming: Perl, Ansi C, bash, awk, sed, php etc • Internet Services: mail, http, radius, ftp, ssh, irc etc.

    $30.00 /hr
    439 hours
    0.00
  9. Corey I.

    Corey I.

    Salesforce Administrator/Techincal Support/Web Designer/

    United States - Tests: 1 - Portfolio: 1

    SUMMARY OF QUALIFICATIONS 1 Over 11 years of solid experience Software Installation and Troubleshooting. 2 Circuit boards, processors, chips, electronic equipment, computer hardware/software. 3 Courses in A+, Networking, Server, MCSE, Windows 2000, Windows XP, Microsoft Office Suite, TCP/IP, Http, and Mac OS 5 Troubleshooting experience in ASP.net/impersonation accounts and SQL 6 Sound knowledge of the main types of equipment used. 7 Uncommon skill at resolving technical problems quickly. 8 Profound knowledge and use of the computer. 9 Excellent skills at controlling operations of equipment or systems. 10 Thorough knowledge of principles and processes for providing customer and personal service. PROFESSIONAL EXPERIENCE United Cloud Solutions Salesforce Implementer and Administrator 2012-2014 1 Setup custom fields, users, record types, and layouts 2 Managed team of offshore developers on Enterprise SFDC Implementations 3 Manage the implementation and customer training of custom packaged Salesforce solutions 4 Gather information from client and suggest solutions that best fit client’s needs 5 Prepare technical documentation and training material 6 Work with development team via ticketing system to configure custom solutions 7 Provide technical support for internal team in a multi-office network Sage Software Peachtree/Sage50/Sage ACT! Support Ananlyst 2011-2012 1 Working with customers to resolve Peachtree software installation issues. 2 Provide customer with professional advice on solutions that may benefit the customer. 3 Review knowledgebase to resolve customer concerns with the installation process. 4 Diagnose and repair issues with SQL,ASP.net and impersonation accounts Ballard Law Group Network Engineer 2010-2012 1 Streamlined successful integration of network system in 2 offices and attorney’s laptops. 2 Initiated multiple technical projects that improve performance and business functionality. 3 Applied solutions that provided database and legal case security. Omni Tech Institute Teacher/ Instructor 2005-2011 1 Responsibilities include teaching new students the art of hard disk recording, troubleshooting hardware and software, and understanding the way hardware and software work together 2 Giving recommendations for qualified students. Joi Studio Sound Engineering Technician 2003-2006 1 Conferred with producers, performers, and others in order to determine and achieve the desired sound for a project. 2 Setup, tested, and adjusted recording equipment for recording sessions and live performances. 3 Regulated volume level and sound quality during recording sessions, using control consoles. 4 Mixed and edited voices, music, and taped sound effects. 5 Recorded speech, music, and other sounds on recording media, using sound editing and duplication equipment. 6 Separated instruments, vocals, and other sounds, then combine sounds later during the mixing or post production stage.

    $30.00 /hr
    783 hours
    0.00